We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad Dubai

Traveler (4370)
Room & Suite (1567)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Hilton Honors Discount
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#15 of 1,161 hotels in Dubai
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.5
Travelers' Choice
Conrad Dubai in the United Arab Emirates is an incredible destination of choice for today’s smart luxury traveller. Located conveniently located in the hub of Dubai’s commercial centre on Sheikh Zayed Road, the property is a stylish city haven within close proximity to Dubai’s international financial and convention centre, one of the world’s fastest growing airport and world-class shopping destinations. The 555-room property is the perfect celebration of one of the world's favourite luxury cities and boasts locally inspired international design and tailor-made services to help each guest feel connected to their surroundings.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Makeup services
Manicure
Massage
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, Russian, Arabic, Chinese and 4 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Sheikh Zayed Road 308 Road, 49, Dubai 115143 United Arab Emirates
Name/address in local language
Conrad Dubai
Traveler Insights
This summary was created by AI, based on 499 recent English reviews.
Powered by AI
Conrad Dubai has been called out by many travelers for its luxurious and welcoming atmosphere, complete with spacious, personalized rooms. Guests have praised the amenities, notably the executive lounge, pool, and spa, as well as the hotel's cleanliness, maintained by a diligent housekeeping staff. The hotel's central location is a hit among travelers, offering easy access to business centers, attractions, and the airport. Although a few guests reported minor room issues, the overall service and value for money have earned rave reviews.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Professional
Amenities
World-class
Location
Central
Travelers appreciate the hotel's central location, with convenient access to the metro, business centers, attractions, and the airport.
  • Gregory R
    Gregory R
    Jul 2023 188 contributions
    ...The gym is excellent and loved the chilled water provided in the fridge and the chilled face towels ( greatly appreciated) I loved the view from my suite on my 2nd visit ( facing north towards the creek and the Dubai frame- my first time with such a view) The location of the hotel is excellent with a covered walkway across the road to the Dubai Metro World Trade centre station with 3 stops to Dubai Mall/Burj Khalifa and access to the airport/dubai creek , Dubai frame and Zabeel park etc...
  • Playmaker A
    Playmaker A
    Jul 2023 1 contribution
    ...The location of the hotel is very close to airport, Dubai mall, and all of entertainment options...
  • Mo Waad
    Mo Waad
    Jul 2023 2 contributions
    ...The location was perfect as it is centered and close to everything around and the hotel had great facilities and was very convenient, Myself and the group I came with had a great stay and would definitely stay here again...
  • Sharooz H
    Sharooz H
    Jul 2023 2 contributions
    the Conrad Dubai hotel is in a convenient location, next to the World Trade Center metro station, it has large and very clean rooms with good design, the staffs especially the front desk and reception are very polite and well trained.,that I would like to say great thank Mr. Lutfullah and Ms.. Monica, who answered all the questions with their friendly behavior and patience...
  • Spirit Bear
    Spirit Bear
    Mar 2023 256 contributions
    ...Besides this, the location of the hotel was perfect for sightseeing, as it is close to the Museum of the Future, and the metro is next door so we were able to move around the city easily and quickly to other locations, including the world’s largest shopping mall to see the Dubai Fountains and Burj Khalifa (only 3 stops away)...
  • Nicolas C
    Nicolas C
    Mar 2023 1 contribution
    ...Its location is in the city, right on Sheikh Zayed road, with a Metro station practically at the door step of the Hotel...
  • İsmail K
    İsmail K
    Feb 2023 1 contribution
    ...Overall, Conrad Dubai is a unique and special place, offering a beautiful location, contemporary architecture and interior design, and some great food, but the staff was really what set this location apart for my family and for me...
  • Alyaa-Ali
    Alyaa-Ali
    Dec 2022 10 contributions
    ...One more important thing I would like to add is that the location of the hotel is great everything is 10 mins away...
  • Bahaa D
    Bahaa D
    Dec 2022 3 contributions
    The location of the hotel is very convenient, it is close to most of the attraction points...
  • SydneyDoc215
    SydneyDoc215
    Dec 2022 37 contributions
    ...Great location, central to most places, the older part of Dubai or the newer parts with excellent transport links having the train station outside...
  • Lital B
    Lital B
    Dec 2022 18 contributions
    ...The location was very convenient and close to the metro, which made it easy to travel around...
  • squirrelpaws
    squirrelpaws
    Nov 2022 159 contributions
    ...The location is very convenient, the WTC Metro stop is literally in front of the building (good for telling cabbies where to go) and the Metro runs most of the day...
  • ST_UK
    ST_UK
    Nov 2022 5 contributions
    ...Given that getting hold of taxis can be an issue at times in Dubai this hotel is ideally situated in close proximity to a metro station and is thus in an ideal location to get around Dubai...
  • Pork-Loins
    Pork-Loins
    Oct 2022 37 contributions
    ...I appreciate the hotels location in Dubai and most of the people probably using this hotel are business people, however the basics are not that difficult to get correct...
  • Megan R
    Megan R
    Oct 2022 6 contributions
    ...The location is great with a metro stop outside the door of the hotel to take you to the Dubai mall for example...
  • tambegum
    tambegum
    Oct 2022 53 contributions
    ...Good location and wonderful food... I liked the location as it was easy to get train and taxis... Restaurants were walking distance and generally an easy location in terms of distance to various points...
  • Jorge R
    Jorge R
    Oct 2022
    ...I spend around an hour there but I think it is worth to share with everyone the location of the hotel being near by the metro station...
  • KHALED A
    KHALED A
    Sep 2022 1 contribution
    ...Location of hotel is at the centre close to Dubai mall, Festival City, Dubai Trade Center, and even very close to the metro station atvaround 100 meters...
  • Shada A
    Shada A
    Aug 2022 1 contribution
    Conrad Dubai is one of the best hotels that include best service, cleanliness, location, management, and the hotel's environment...
  • Mr_Ice_Ali
    Mr_Ice_Ali
    May 2022 167 contributions
    ...I needn't have worried because I soon realised this was by far the best location to stay in Dubai if your itinerary includes alot ot taxis and travelling... Location wise, travelling by taxi to Dubai Mall, Al Quoz, Dubai Parks, Garden Glow, Dubai Creek etc was straight forward and easy...
Powered by AI
Atmosphere
Luxurious
Travelers describe the hotel's atmosphere as luxurious, welcoming, and relaxing with impressive decor and ambient music. They appreciate the spacious, well-appointed rooms, and the special touches like personalized decorations.
  • Kalapsi A
    Kalapsi A
    Sep 2023 6 contributions
    ...Pleasant quiet music will help you relax and plunge into an atmosphere of relaxation and calm...
  • Majid
    Majid
    Sep 2023 1 contribution
    ...It’s perfect hotel to stay The environment and atmosphere of hotel is perfect People are working friendly and they are kind to the guest. I advise to stay here because of safe, warm and great environment...
  • Oksanan7
    Oksanan7
    Aug 2023 6 contributions
    Magnificent pool in this hotel, here you will find relax of mind along with delicious salmon, fresh juices, chill atmosphere and professional service from waiters Pranav and Rahul !...
  • Tamim A
    Tamim A
    Aug 2023 1 contribution
    ...His warm smile and friendly demeanor created an inviting atmosphere that immediately put me at ease...
  • Ziggy Z
    Ziggy Z
    Jul 2023 2 contributions
    ...The pool complex honestly feels like you’re in a jungle environment, lots of foliage and sun cover from the oppressive heat...
  • falcon m
    falcon m
    Apr 2023 29 contributions
    ...such a relaxing ambiance, great music, great food and most of all very friendly and accommodating staff at Anasa restaurant... The weather is really perfect tonight.. the best time in Dubai which made the atmosphere of the restaurant even feels so special...
  • Bhim S
    Bhim S
    Apr 2023 1 contribution
    The entrance of the hotel is very elegant,you can feel the 5 star service of all the staffs...
  • Maps46290388690
    Maps46290388690
    Mar 2023 2 contributions
    ...I also tried their breakfast, which was served in one of the most stunning breakfast rooms I have ever seen, the lobby and the overall decoration are amazing!...
  • Maryam V
    Maryam V
    Mar 2023 2 contributions
    ...Spa area is so cozy but clean and profotional to makes you calm and relax, pool enviroment with green plants and trees and bellis restaurant makes your day...
  • Tadesse B
    Tadesse B
    Mar 2023 2 contributions
    ...Very delicious food very good ambiance the staff is very friendly and helpful especially Ms. Gamze guest relations she is very polite, positive...
  • Maryme@21
    Maryme@21
    Jan 2023 4 contributions
    It was lovely staying in this hotel very accommodating staff and the lobby is very beautiful with nice scented so clean in every area of the hotel, I love their restaurant so many varieties of food...
  • Jan
    Jan
    Jan 2023 14 contributions
    ...We loved the atmosphere, music, food and drinks, the staff were so friendly, loved it. Executive lounge was great, special thanks to Rita for her amazing cocktails!!...
  • Fir R
    Fir R
    Dec 2022 2 contributions
    ...The hospitality of everyone was excellent and the staff went above and beyond to make us feel special with surprise gifts, personalized live performances, etc...
  • Alyaa-Ali
    Alyaa-Ali
    Dec 2022 10 contributions
    I stayed in the conrad while atending the EPOMEC conference, the moment u step into the hotel u see the big chrismas tree and decorations which bring joy to your heart, the guys at the reception are very nice, the rooms are clean and u can finf everything u need in the room, i didn’t need to call then asking for anything... But the best part of the hotel is the breakfast buffet, amazing food, great atmosphere, very nice seating outdoor, and the food variety was amazing, and i would liek to personally thank Aio the manager there...
  • medinamaste
    medinamaste
    Nov 2022 13 contributions
    ...We loved the relaxing vibes of this place filled with plants and a gorgeous waterfall...
  • sealover
    sealover
    Nov 2022 5 contributions
    ...the amazing team surprised us with our anniversary in the outlets and in the room as well with very nice personalized cake and decoration...
  • Mei
    Mei
    Oct 2022 11 contributions
    ...Jayambhu & Nishal, even made a big effort to decorate our bed with roses, besides keeping our room clean and organized...
  • TheShis
    TheShis
    Sep 2022 39605 contributions
    ...The living room consisted of 2 sofas, a table, a TV, Nespresso machine, minibar, a dining room table with 4 chairs and a Bose sound system with a BluRay player... There was a lovely flower set on the table in the living room... The bedroom consisted of 2 queen beds, a TV, a vanity mirror, 2 armchairs with a coffee table and 2 cute Conrad camels... A small flower set decorated the sitting area of the room... The curtains were all electric (as were the ones in the living room)...
  • Ruben S
    Ruben S
    Sep 2022 1 contribution
    ...Hotel lobby was very big with luxury furnished All the staff are very friendly, honest and kind feel like at home 😍 specially I would like to mention Faisal and Anthony for great warm welcome very helpful and kind...
  • Shada A
    Shada A
    Aug 2022 1 contribution
    Conrad Dubai is one of the best hotels that include best service, cleanliness, location, management, and the hotel's environment...
Powered by AI
Rooms
Spacious
Guests praise the rooms for being spacious, comfortable, clean, and well-equipped with modern amenities. Some guests mention well-appreciated personal touches and exceptional service from housekeeping. Few reported minor issues with the rooms such as dated decor and minor technical problems.
  • jack h
    jack h
    Jul 2023 1 contribution
    ...The room was fantastic which was the panoramic view on the 31st floor which shows off the Dubai skyline perfectly day and night...
  • Vanessa R
    Vanessa R
    May 2023 3 contributions
    ...The room was spacious with a large window to let in natural light. The attention to detail and technology in the room was like something out of a movie...
  • ammarmursalin2016
    ammarmursalin2016
    Apr 2023 16 contributions
    ...Rooms are nice and spacious with high level of cleanliness & hygiene. Lower floor rooms with city facing might be noisy at times...
  • Y_and_M12
    Y_and_M12
    Apr 2023 246 contributions
    ...Stayed in a spacious corner room with great views. Any team member coming to the room was utmost friendly and genuinely interested...
  • Akshar A
    Akshar A
    Mar 2023 4 contributions
    ...Only negative was that our room was not booked for early check in by the organisers, so arriving early for our conference made that we had to wait a little for our rooms, but the hotel did their best to accomodate and they have arranged rooms within 2hrs of our arrival time...
  • Alice M
    Alice M
    Mar 2023 8 contributions
    ...The staff was exceptional welcoming from Lorenzo at the front desk to Roel who took his time to make sure we were acquainted with our room and even went above and beyond to get me additional items that I needed...
  • SteveG
    SteveG
    Mar 2023 38 contributions
    ...With Diamond membership we were able to check in at 10am, given an upgraded room to high floor executive room...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    ...We then went to our room and when we informed the team that I was allergic to chocolate they brought me a fruit and cheese platter and a bottle of wine and hooked up our computer to watch a movie on the flat screen tv over the tub... Thank you Conrad Dubai Executive Lounge Team and the team the services our room...
  • Taylan A
    Taylan A
    Feb 2023 1 contribution
    ...Everything about this hotel is luxurious, food is amazing, rooms are very well designed, beds are so comfortable and the staff are so pleasant and welcoming (especially Yasmina from front desk and pool staff on 6th floor) The service was the best we’ve ever had at a hotel with a designated hotel guest service person for every guest to help with anything you need!...
  • Abubakr
    Abubakr
    Jan 2023 2 contributions
    ...She really made us feel valued and arranged an amazing room for us which exceeded our expectations, however it wasn’t ready right away so she kindly directed us to the executive lounge where we could enjoy some snacks and beverages until our room was ready... The lady at the executive lounge was also very hospitable and arranged the meeting room for us at our request which was very helpful as we are on a work trip... The only thing to note is the meeting room doesn’t seem to be air conditioned so it can get quite hot & stuffy The room itself was very spacious...
  • Bader N
    Bader N
    Dec 2022 4 contributions
    ...Rooms starting to get dated and online photos do not resemble design & quality of rooms. In-room, no movies and airplay doesn’t work...
  • Axel K
    Axel K
    Dec 2022 1 contribution
    ...The room made a somewhat older impression but was absolutely clean and enjoyable. As I am a HH Gold Member I got an upgrade to a Deluxe Sea View room and had to pay an extra of about 150 AED for Lounge-Access per night (it was definitely worth it)... The view from the room and the Lounge were great...
  • BarneyUK_London
    BarneyUK_London
    Dec 2022 5 contributions
    ...Whilst decorated a little too traditionally for my taste the room was spacious, very clean and everything functioned as required... I am a very light sleeper so when I return I will ask for a room on a lower floor (rooms start at the 24th floor and go through to 46th so there are no “low” floors really)...
  • abalshi
    abalshi
    Nov 2022
    ...The rooms are wonderful, clean and equipped with the best and latest equipment... Room service is distinguished and there is constant monitoring and keenness on the cleanliness of the rooms by the staff, especially the supervisor, Mr. Dhana ...
  • Travel_nut_Palm Springs
    Travel_nut_Palm Springs
    Nov 2022 36 contributions
    ...As a Diamond member, I was upgraded to a large corner room which was very comfortable... I was going to change to a hotel closer to the airport for my midnight flight from Dubai, but found out they provided day rooms so I was able to avoid the hassle of changing hotels and was offered an 8 pm check out...
  • Pork-Loins
    Pork-Loins
    Oct 2022 37 contributions
    ...On check we were allocated the wrong room and spoke to reception from the bedroom who advised they would resolve this quickly - 40 minutes later the concierge came to collect our bags and move us to the correct room... The hotel room was clean this time and we had a pleasant stay...
  • Mei
    Mei
    Oct 2022 11 contributions
    I am currently staying in Conrad Dubai... The housekeeping room attendants are hardworking and keep my room spick and span, especially Jayambhu, Nishal and Jakir... Jayambhu & Nishal, even made a big effort to decorate our bed with roses, besides keeping our room clean and organized...
  • Piers M
    Piers M
    Sep 2022 1 contribution
    I recently stayed at the Conrad on business. Having travelled the last 10 years to Dubai & having g stayed at multiple Hyatt and Hilton properties, the Conrad is the best by far... The rooms are spacious and very comfortable, including little personal touches from the housekeeping team who were constantly checking everything was OK, including a nightly turn town service...
  • TheShis
    TheShis
    Sep 2022 39605 contributions
    ...We checked in at 1PM and as Diamond members got upgraded from the basic room we originally booked to a Deluxe Suite... We initially were allocated suite 3025, but as the a/c wasn’t working properly there, we moved to an identical suite next to the Club Lounge – suite 2416... There was also a small storage room attached to the kitchenette... The bedroom consisted of 2 queen beds, a TV, a vanity mirror, 2 armchairs with a coffee table and 2 cute Conrad camels... A small flower set decorated the sitting area of the room... The curtains were all electric (as were the ones in the living room)...
  • Raymond
    Raymond
    Sep 2022 1 contribution
    ...We stayed here for 2 nights in September and wish now we had stayed more as it offers a perfect balance for both leisure and business travelers alike... We were upgraded to an executive room with amazing views of downtown Dubai... The room was spacious with a luxurious feel and the bed was extremely comfy too... If you do decide to stay there, go for the executive rooms (if you don’t have HH status) the executive lounge is well worth the extra cost especially if you are lucky enough to meet Roshni or Francis or both as I’m sure they will make your stay even more enjoyable...
Powered by AI
Value
Reasonable
Guests find the hotel to be a good value for money, offering great service, amenities, and location for the price.
  • Richard S
    Richard S
    Sep 2023 1 contribution
    ...We took advantage of this spread to fuel our travels each morning and were not disappointed - well worth the price...
  • Jochen Krug
    Jochen Krug
    Aug 2023 2 contributions
    Great service, excellent staff, good value for money...
  • sue f
    sue f
    Aug 2023 111 contributions
    ...Beautiful rooms well worth the money on the executive Lounge...
  • Hendrik B
    Hendrik B
    Aug 2023 2 contributions
    ...Definitely recommend to book a room rate with lounge access...
  • Gregory R
    Gregory R
    Jul 2023 188 contributions
    ...The staff also managed to arrange car service from Conrad Abu Dhabi ( excellent value for money) and obtained 2 small stuffed Conrad Dubai camels for me The breakfast service at Ballaro was excellent with great service and great variety of food...
  • jack h
    jack h
    Jul 2023 1 contribution
    Francis in the executive lounge is perfect and the level of service and customer care is incredible and unbeatable...
  • TrotamundosBetis
    TrotamundosBetis
    Jun 2023 192 contributions
    ...Summer pricing is an amazing bargain for a hotel of this quality...
  • Rehan A
    Rehan A
    Jun 2023 2 contributions
    ...Met Fareed , Mathew & Karim at reception they were welcoming...
  • Usain R
    Usain R
    Mar 2023 1 contribution
    ...One of the luxury hotel in the heart of Dubai and the amazing offer it offers..totally worth of every penny...
  • Devang G
    Devang G
    Feb 2023 11 contributions
    ...The price however is too high compared with other options in the same vicinity...
  • Lorans M
    Lorans M
    Feb 2023 3 contributions
    ...Floor Anasa Greek restaurant... Very readable for Money and great service...
  • AMTV G
    AMTV G
    Feb 2023 2 contributions
    ...I visited the restaurant they have great meals at good prices...
  • wombatx
    wombatx
    Jan 2023 105 contributions
    ...Also worth noting it’s practically connected to a metro stop which makes it quick to take advantage of public transport; my experience with Dubai taxis is epically bad - and the metro is easy and insanely inexpensive for the quality of the infrastructure...
  • Axel K
    Axel K
    Dec 2022 1 contribution
    ...As I am a HH Gold Member I got an upgrade to a Deluxe Sea View room and had to pay an extra of about 150 AED for Lounge-Access per night (it was definitely worth it)...
  • SydneyDoc215
    SydneyDoc215
    Dec 2022 37 contributions
    ...Good value for money and ticks all the right boxes...
  • Muhammad U Jamil
    Muhammad U Jamil
    Dec 2022 3 contributions
    ...Would be a pleasure to visit again provided I become a platinum member...
  • Jean P
    Jean P
    Nov 2022 1 contribution
    ...Great value for money overall...
  • Pork-Loins
    Pork-Loins
    Oct 2022 37 contributions
    ...I wouldn’t recommend this hotel if it’s not for business...
  • Raymond
    Raymond
    Sep 2022 1 contribution
    ...If you do decide to stay there, go for the executive rooms (if you don’t have HH status) the executive lounge is well worth the extra cost especially if you are lucky enough to meet Roshni or Francis or both as I’m sure they will make your stay even more enjoyable...
Powered by AI
Cleanliness
Immaculate
Travelers consistently praise the hotel's immaculate cleanliness, from the rooms to the pool and other facilities, often highlighting the diligent housekeeping staff.
  • Taha A
    Taha A
    Jul 2023 2 contributions
    I had the absolute pleasure of staying at the Conrad Hotel, where every detail of the experience was meticulously taken care of...
  • rosarosal
    rosarosal
    Jun 2023 5 contributions
    ...Wildan who taking care of our reservation and helping my boyfriend to surprise me... Fatima from housekeeping she is so attentive and our room was so clean since she saw that the aircon have leakage she immediately call the engineering to fix...
  • Vishal V
    Vishal V
    Jun 2023 1 contribution
    ...Housekeeping staff ensured that the room was clean and came in twice during the day to check in on the cleanliness and to change towels... Duty manager Muhammad ensured that our stay was perfect!...
  • critiquetravel
    critiquetravel
    May 2023 3 contributions
    ...We were living in a suite with an interconnecting room and totally loved the comforts of the room coupled with some amazing cleanliness and service...
  • Jo C
    Jo C
    May 2023 562 contributions
    ...Everyone I had contact with, the check in staff, concierge, room service and cleaners, were so friendly, accommodating and exceptional. The room was lovely, as was the rest of the hotel and pool area...
  • Thomas S
    Thomas S
    Apr 2023 1 contribution
    ...Room cleaning came twice a day. The pool area is a dream, everything is very clean... The pool is pleasantly warm with 31 C° I can recommend this hotel to anyone with a clear conscience...
  • Samuel
    Samuel
    Mar 2023 1 contribution
    ...We were very kindly upgraded on day 1 after a royal welcome at reception and in our room... Ballaro breakfast team, serving us for our breakfast was very professional and pleasant... We would strongly recommend this hotel in UAE and I must say this was the best of the Hilton group of hotels I stayed...
  • paulagittoes67
    paulagittoes67
    Feb 2023 44 contributions
    ...Ganesh in housekeeping is a gem and a perfectionist, his attention to detail and thoughtfulness was humbling... Everything was immaculately clean: the poolside, the changing rooms and bathrooms, everything...
  • Explore322636
    Explore322636
    Feb 2023 1 contribution
    ...House keeping was attentive and the attention to details made all the difference...
  • Maryme@21
    Maryme@21
    Jan 2023 4 contributions
    It was lovely staying in this hotel very accommodating staff and the lobby is very beautiful with nice scented so clean in every area of the hotel, I love their restaurant so many varieties of food...
  • BarneyUK_London
    BarneyUK_London
    Dec 2022 5 contributions
    ...Whilst decorated a little too traditionally for my taste the room was spacious, very clean and everything functioned as required... The Executive lounge team welcomed me when entering the lounge and I was quickly offered drinks and top-ups and plates were cleared timely...
  • Tasneem C
    Tasneem C
    Dec 2022 3 contributions
    ...Housekeeping was outstanding when they helped move a dask out of room to accommodate more space in our room for my 1 year old to crawl Thank u conrad you are exceptional...
  • abalshi
    abalshi
    Nov 2022
    ...The rooms are wonderful, clean and equipped with the best and latest equipment... Room service is distinguished and there is constant monitoring and keenness on the cleanliness of the rooms by the staff, especially the supervisor, Mr. Dhana ...
  • Ali E
    Ali E
    Nov 2022 1 contribution
    ...Front office staff are super friendly and professional, Room service and Housekeeping very attentive...
  • ST_UK
    ST_UK
    Nov 2022 5 contributions
    ...This hotel is exceptionally clean and has an excellent pool area, however, the best thing about it is that ALL staff go above and beyond to make you feel welcome and nothing is too much trouble for them... Thanks also to the staff in the Bliss 6 pool lounge for being so friendly and to Mani and Ramesh from housekeeping in floor 32 for keeping our room clean and immaculate always...
  • Manns
    Manns
    Nov 2022 2 contributions
    ...Me and my girlfriend loved the room that was given to us and the manager of reception met us in the lobby to check about our stay...
  • Mei
    Mei
    Oct 2022 11 contributions
    ...The housekeeping room attendants are hardworking and keep my room spick and span, especially Jayambhu, Nishal and Jakir. Jayambhu & Nishal, even made a big effort to decorate our bed with roses, besides keeping our room clean and organized... I will not hesitate to stay in this hotel again in future...
  • Piers M
    Piers M
    Sep 2022 1 contribution
    ...The rooms are spacious and very comfortable, including little personal touches from the housekeeping team who were constantly checking everything was OK, including a nightly turn town service...
  • Shada A
    Shada A
    Aug 2022 1 contribution
    Conrad Dubai is one of the best hotels that include best service, cleanliness, location, management, and the hotel's environment...
  • Jomama_Fosho
    Jomama_Fosho
    Apr 2022 911 contributions
    ...Rooms are cleaned once a day but they forgot to do it on our last day. I always asked for face towels but they kept on giving us hand towels...
Powered by AI
Service
Professional
Guests consistently commend the hotel's staff for their exemplary service, often noting their professionalism, attention to detail, and warm hospitality.
  • Amber L
    Amber L
    Jan 2023 3 contributions
    ...Emmanuel, HR Supervisor, helped me with issues with my room. Some else came up to help trouble shoot my computer making multiple trips to bring me various cables... But again it is the friendly service that was top notch!...
  • Gulsara Rakhym
    Gulsara Rakhym
    Jan 2023 123 contributions
    ...We liked everything: since we arrived early in the morning, at our request, we were settled and given a room with a king-size bed. Reception staff: friendly and ready to help with any question, I would especially like to mention Yasemin... The room has all the amenities: coffee machine, kettle, iron, TV... Every day the room was cleaned, towels and bathroom accessories were updated... Thanks to the cleaners staff, we did not have time to remember the names... The breakfast is delicious and varied, fresh fruits and juices, teas and coffees... We are grateful for the warm attitude of the restaurant staff, especially Peter, Ayo... We would also like to say special thanks to the doormen, especially Felix for the good mood... Thanks to all the staff at the hotel for a great stay...
  • wombatx
    wombatx
    Jan 2023 105 contributions
    Overall superb hotel with great staff... Rita especially, in the exec lounge deserves praise for her warm and attentive service, one of those lovely hospitality masters that keeps me coming back to Hilton... Also worth noting it’s practically connected to a metro stop which makes it quick to take advantage of public transport; my experience with Dubai taxis is epically bad - and the metro is easy and insanely inexpensive for the quality of the infrastructure...
  • Victor M
    Victor M
    Jan 2023 3 contributions
    Wonderful hospitality and great ambience especially by the guest expert Gamze!... The Greek restaurant had a great outdoor with very prompt service and the concierge were really helpful in guiding me to the location of my meeting…...
  • Fir R
    Fir R
    Dec 2022 2 contributions
    ...The hospitality of everyone was excellent and the staff went above and beyond to make us feel special with surprise gifts, personalized live performances, etc... Thanks to Salim valet driver, Ramesh housekeeper and Gamze from Anasa Greek restaurant and many others we cannot name who made our days feel extra special...
  • BarneyUK_London
    BarneyUK_London
    Dec 2022 5 contributions
    Arrived by taxi, warmly welcomed and accompanied to the executive lounge to checkin. Checkin in the lounge was friendly, efficient and comfortable... The main stand-out for me was the staff who were consistently professional and friendly from the Executive lounge team, main restaurant team and the pool, gym and housekeeping staff I had brief interactions with... The Executive lounge team welcomed me when entering the lounge and I was quickly offered drinks and top-ups and plates were cleared timely... The lounge was not that busy with plenty of seats available which may have meant service was unusually good... Again the staff were friendly and professional with coffee arriving quickly and with a decent selection of food options to choose from... During my stay I used the gym and the pool area...
  • squirrelpaws
    squirrelpaws
    Nov 2022 159 contributions
    ...We also had the use of the executive lounge which had a nice breakfast (limited selections from the buffet) and an excellent happy hour with cocktails and heavy apps... Room was comfy and spacious, service was great (as expected)... The breakfast was excellent, and even had a pork station (separate plates and utensils) if a guest wanted... The location is very convenient, the WTC Metro stop is literally in front of the building (good for telling cabbies where to go) and the Metro runs most of the day... We cabbed from DXB to the hotel due to the late hour, and it was <10 minutes... They were also good about holding bags for us on our departure day, so we had a smooth experience catching our midnight flight... I would absolutely stay here again...great experience!...
  • Jay S
    Jay S
    Nov 2022 2 contributions
    I had a very good stay at the hotel, we felt taken care of. Specifically, the team at the lower ground (Mr. Junaid and Mr. Pervaiz)... Every time we would call down for our vehicle, it was always read and waiting for us, and the team was very friendly... Junaid also helped me find my vehicle when I lost my vehicle tag... He would not release my vehicle without first obtaining my valet ticket which made me very impressed with their security and seriousness of their work... Great stay with an amazing team...
  • Julien K
    Julien K
    Nov 2022 28 contributions
    ...Top quality premises and the staff is absolutely lovely and caring. Special thanks to GURU from housekeeping for his professionalism, perfect work... His attention to details and his subtil gentle attentions really made me feel at home and privileged...
  • AK2799
    AK2799
    Oct 2022 4 contributions
    ...Thanks Rita, your professionalism and attention to detail is second to none. Despite the busy periods during my visits to the executive lounge, you managed to recall guest names and orders while multitasking and remaining focussed...
  • Mrs_Grimes23
    Mrs_Grimes23
    Oct 2022 64 contributions
    ...All of the staff truly go above and beyond to ensure that we were taken care of for the entire 7 days. There’s always someone around to accommodate all of our needs from driving us around at 2:00 am... or getting room service at 4:00 a.m...
  • Satej
    Satej
    Oct 2022 42 contributions
    ...The service we received from thr employees speaks volumes of the way management has been training them. Dawood is unforgettable.. he would always make sure our issues with the AC was resolved... Rita from thr executive lounge was hardworking with her shift at 5am... Emna also offered us breakfast boxes!...
  • Manjusree
    Manjusree
    Oct 2022 1 contribution
    Our overall experience of staying in this hotel was very much satisfactory as expected. Special thanks to Ms RITA from the executive lounge... She was very much prompt in her service and as well as  cooperative... In fact all the staff right from the reception till the housekeeping were very much welcoming and accommodative...
  • Catherine M
    Catherine M
    Oct 2022
    ...beautifully presented bedrooms, the service we received was the best we have had compared to other places we have stayed in. Staff were extremely friendly and always visable around the hotel willing to help with anything we needed... Best Regards to Fareed & Sunil, who were so attentive and if we needed anything for our room they would bring it straight away...
  • Ali M
    Ali M
    Oct 2022 2 contributions
    I’m always coming to Conrad for business meeting and I always feel I’m at home with the best hospitality and professional service provided by the hotel Staff especially Gamze who is always looking after us and always helping and assisting with a smile. The hotel provides a friendly environement for business and casual meetings... I always recomend this hotel for business meetings... I have also stayed at the hotel for several nights during the gitex and cabsat exhibition and my stay was very comfortable and rooms were clean... I will always recomend this to my friends and business contacts...
  • Pork-Loins
    Pork-Loins
    Oct 2022 37 contributions
    ...On check we were allocated the wrong room and spoke to reception from the bedroom who advised they would resolve this quickly - 40 minutes later the concierge came to collect our bags and move us to the correct room... The hotel room was clean this time and we had a pleasant stay... Breakfast was good, but very busy as always being a business hotel... The pool bar staff were excellent and couldn’t do enough for you!...
  • Piers M
    Piers M
    Sep 2022 1 contribution
    ...Having travelled the last 10 years to Dubai & having g stayed at multiple Hyatt and Hilton properties, the Conrad is the best by far... The rooms are spacious and very comfortable, including little personal touches from the housekeeping team who were constantly checking everything was OK, including a nightly turn town service... This includes the wonderful Executive lounge overlooking the Dubai skyline, where breakfast can be enjoyed and private meetings held... Louisa and Rita in the lounge were also a joy to be greeted by each morning and again could not do enough to make sure my every request and stay was met with a smile.Lastly I must also mention Emna and Zehra in guest relations, really going that extra mile and always accommodating to ensure guests were happy & comfortable, from check in through to departure, nothing was too much trouble...
  • Amomozu
    Amomozu
    Sep 2022 90 contributions
    ...Breakfast buffet was nice and fresh with a variety of things available with breakfast staff welcoming and professional with Aneela in particular attentive. Spa facilities were excellent with Sauna, steam room and Jacuzzi available with appointment which meant it wasn't too busy... Rooms were spacious, I was kindly upgraded to a deluxe room, with a clean and cosy look... It was really nice of the front of house team to provide early check in after coming on the overnight flight and late checkout... The service was really good, had a slight issue with the dry cleaning of my suit but that was handling promptly and professionally which was appreciated... Taxis could be a challenge at times but best to use Careem /Uber rather than wait for one to come to the hotel...
  • Dany B
    Dany B
    Sep 2022 1 contribution
    Dyana and Natasha were professional from the first day I checked in till the last... The hotel is highly recommended and if anyone is willing to have a luxury stay with highly professional service don’t think twice...
  • TheShis
    TheShis
    Sep 2022 39605 contributions
    We spent 4 wonderful nights at the hotel under the Impresario rate (which at the time gave us 4for3 nights, breakfast, a possible room upgrade and a USD100 f&b credit)... We checked in at 1PM and as Diamond members got upgraded from the basic room we originally booked to a Deluxe Suite... Our suite featured a lobby, a kitchenette with a microwave and plenty of utensils and cutleries... Our welcome gift awaited on the dining room table – chocolates, dates and a letter from the management... There was a lovely flower set on the table in the living room... It was cramped, featured a shower with a strong water pressure, a single sink, a toilet and a hose bidet... The Club Lounge was available for us as Hilton Diamond members and it was incredible... The concierge department at the lobby level was particularly helpful and friendly and got us cabs quickly, whenever we needed them... Due to our late flight, we received an extra late check out at 6PM and waited at the lounge until 9PM... Bottom line – this is a wonderful hotel, conveniently located with a fantastic staff and a superb treatment of Hilton Diamond members...
Powered by AI
Amenities
World-class
Travelers praised the hotel's amenities, particularly the executive lounge, pool, and spa. The rooms were described as comfortable and well-appointed, with the housekeeping staff receiving high praise for their attentiveness.
  • Kendra
    Kendra
    Mar 2023 1 contribution
    This was honestly just an amazing stay from start to finish... The front desk staff were beyond friendly and made us feel so welcome after our 11 hour flight where admittedly we weren't looking our best 😉 They immediately gave us an upgraded room with an incredible view... Throughout the whole stay everybody was incredibly kind and really made sure we were taken care of and having a great time... The door attendant was amazing and gave us so many tips on the neighborhood... Another high point was the KIMPO bar in the lobby... She offered very delicious cookies for us) made it a point to immediately start talking to us and went out of her way multiple times to give us a great experience... Highly recommend if you're looking for a luxury experience in an absolutely fantastic area!...
  • Elan R
    Elan R
    Mar 2023 1 contribution
    ...Beautiful rooms, great location and unreal pool. The star of the show had to be the staff that was waiting on us hand and foot... One employee (Roel) was so attentive it felt like we had our own personal butler...
  • Spirit Bear
    Spirit Bear
    Mar 2023 256 contributions
    Lovely Executive room, very comfortable bed and it had a lovely bathroom with everything provided. We very much enjoyed going to the Executive lounge 3 times a day and this was a super experience, comfortable seating and views across the city to the coastline... The food and drinks served were exceptional and the service in the lounge was very good, especially mentioning Roshani who was most friendly and helpful and bought us drinks and food whenever we needed it... We treated ourselves to a couple’s massage in the spa and that was a treat with one of the best deep tissue massages we have had, perfect after our long flight!... We also made us of the sauna and steam room and the pool area outside was also superb, a little oasis in Dubai centre... Besides this, the location of the hotel was perfect for sightseeing, as it is close to the Museum of the Future, and the metro is next door so we were able to move around the city easily and quickly to other locations, including the world’s largest shopping mall to see the Dubai Fountains and Burj Khalifa (only 3 stops away)...
  • paulagittoes67
    paulagittoes67
    Feb 2023 44 contributions
    We stayed for a week, everything in this hotel was perfect, the staff were amazing, so polite, friendly, thoughtful, happy in their work and delightful when you chat with them... Everything was immaculately clean: the poolside, the changing rooms and bathrooms, everything... The concierge team arranged so much for us and we’re so helpful recommending local restaurants and places to shop, besides the malls...
  • Explore322636
    Explore322636
    Feb 2023 1 contribution
    ...Hotel staff made all the difference - beginning with front desk reception who accommodated our early check-in. F&B crew were friendly knowledgeable and welcoming...
  • Gulsara Rakhym
    Gulsara Rakhym
    Jan 2023 123 contributions
    Stayed at this hotel for 7 nights with my sister... We liked everything: since we arrived early in the morning, at our request, we were settled and given a room with a king-size bed... Reception staff: friendly and ready to help with any question, I would especially like to mention Yasemin... Room on the 31st floor with a king-size bed, with panoramic windows and a view of Sheikh Zayed Road... The room has all the amenities: coffee machine, kettle, iron, TV... Every day the room was cleaned, towels and bathroom accessories were updated... The breakfast is delicious and varied, fresh fruits and juices, teas and coffees... The pool is gorgeous, the water temperature is 31 degrees... We would also like to say special thanks to the doormen, especially Felix for the good mood... Thanks to all the staff at the hotel for a great stay...
  • Fir R
    Fir R
    Dec 2022 2 contributions
    ...The hospitality of everyone was excellent and the staff went above and beyond to make us feel special with surprise gifts, personalized live performances, etc. The restaurants are amazing and the ambience was spa themed throughout... It was nice to relax in the outdoor pavilion amidst the sounds of birds, and water flowing, with greenery around... Thanks to Salim valet driver, Ramesh housekeeper and Gamze from Anasa Greek restaurant and many others we cannot name who made our days feel extra special...
  • BarneyUK_London
    BarneyUK_London
    Dec 2022 5 contributions
    Arrived by taxi, warmly welcomed and accompanied to the executive lounge to checkin. Checkin in the lounge was friendly, efficient and comfortable... Whilst decorated a little too traditionally for my taste the room was spacious, very clean and everything functioned as required... The Executive lounge team welcomed me when entering the lounge and I was quickly offered drinks and top-ups and plates were cleared timely... The lounge was not that busy with plenty of seats available which may have meant service was unusually good... Food was tasty, hot meal options changed each evening over my 3 day stay and the afternoon tea scones were the best I have had in Dubai... I took breakfast in the main restaurant... Again the staff were friendly and professional with coffee arriving quickly and with a decent selection of food options to choose from... During my stay I used the gym and the pool area... The pool area was a highlight, it felt secluded and relatively peaceful, better than I was expecting in a downtown business hotel...
  • Axel K
    Axel K
    Dec 2022 1 contribution
    ...Reception and Concierge did a great and fast job. The room made a somewhat older impression but was absolutely clean and enjoyable... As I am a HH Gold Member I got an upgrade to a Deluxe Sea View room and had to pay an extra of about 150 AED for Lounge-Access per night (it was definitely worth it)... The view from the room and the Lounge were great... Food an drinks in the evening at the Lounge were also great... I especially want to mention Rita for here perfect service at the lounge... The breakfast had a large selection and was of good quality... Staff there was also good and I can recommend the outside seatings...
  • Lital B
    Lital B
    Dec 2022 18 contributions
    ...The location was very convenient and close to the metro, which made it easy to travel around. The room was very nice, the facilities were on a very high level and the cleanliness was top!... Super comfortable beds and great service... (Just as a side note, it would be nice to have caffeine free teas in the room)... The breakfast was so far the best we have experienced in hotels in Dubai!... The amazing staff and chefs did an excellent job providing us everything we need aligned with our needs (food allergies, kosher)... Special thanks to Daud from the concierge who went above and beyond to assist in every way possible, George from Security, who showed us around upon our arrival and Fareed from the front desk with his excellent service...
  • Tomi K
    Tomi K
    Dec 2022
    ...Great pool area with palmtrees and flowers etc. Spacious 100m2 suite was amazing with 2 toilets... Lounge was included: breakfast 6.30-11 am, afternoon tea 2-4 pm and especially delicious supper and alcohol service!... Thank you Natasha, Wildan, Liza and Rita for your kindness, frendliness and good care!💖 Eero and Tomi from Finland thank you...
  • squirrelpaws
    squirrelpaws
    Nov 2022 159 contributions
    ...As a Diamond, we had an upgrade to a nice high corner room. We also had the use of the executive lounge which had a nice breakfast (limited selections from the buffet) and an excellent happy hour with cocktails and heavy apps... The lounge alone made our stay awesome... Room was comfy and spacious, service was great (as expected)... For a more intimate experience, enjoy the lounge; for more food, go downstairs... The breakfast was excellent, and even had a pork station (separate plates and utensils) if a guest wanted... The location is very convenient, the WTC Metro stop is literally in front of the building (good for telling cabbies where to go) and the Metro runs most of the day... They were also good about holding bags for us on our departure day, so we had a smooth experience catching our midnight flight... I would absolutely stay here again...great experience!...
  • @Venture
    @Venture
    Nov 2022 1 contribution
    The Conrad Dubai Hotel is amazing. Accessibility is good because of the metro is within walking distance... Staff, especially Roshni in the executive lounge is very welcoming and provide one of the best customer service... Me and my colleague thoroughly enjoyed our stay and looking forward to be back soon...
  • Catherine M
    Catherine M
    Oct 2022
    ...beautifully presented bedrooms, the service we received was the best we have had compared to other places we have stayed in. Staff were extremely friendly and always visable around the hotel willing to help with anything we needed... Best Regards to Fareed & Sunil, who were so attentive and if we needed anything for our room they would bring it straight away...
  • Mei
    Mei
    Oct 2022 11 contributions
    ...It faces the sea and has good views... The front counter staff are very friendly and even make an effort to remember my name... The serving staff are extremely friendly and helpful, especially Sandy who is highly initiative... She remembers my beverage preferences and serves me enthusiastically... After checking in, the hotel staff found out about it and gave us a delicious chocolate cake that I love... The housekeeping room attendants are hardworking and keep my room spick and span, especially Jayambhu, Nishal and Jakir... Jayambhu & Nishal, even made a big effort to decorate our bed with roses, besides keeping our room clean and organized... The lounge has a good variety of food and beverages including alcohol... The lounge staff especially Menbere, serves me enthusiastically and very helpful... I am glad I have chosen Conrad Dubai for my current stay... I will not hesitate to stay in this hotel again in future...
  • Joanna W
    Joanna W
    Sep 2022 4 contributions
    ...The pool is amazing surrendered by lots of greens which make it looks like an Oasis. Food is tasty and fresh and they serve Iovely smothies... Thanks Jane for a great service and all the rest of smiling faces.🌻 Definitely my favourite spot in Dubai✨️...
  • Raymond
    Raymond
    Sep 2022 1 contribution
    The Conrad Dubai has now become my go to place when in town. We stayed here for 2 nights in September and wish now we had stayed more as it offers a perfect balance for both leisure and business travelers alike... From the moment we checked, we were greeted, recognized and thanked for being a Diamond member and for choosing to stay at the Conrad Dubai... We were upgraded to an executive room with amazing views of downtown Dubai... The room was spacious with a luxurious feel and the bed was extremely comfy too... In fact the whole ambience felt grown up luxurious with the people who worked there making up the rest of the vibe... The staff the we encountered were all amazing, from the front desk, to the restaurant staff at breakfast to the housekeeping who kept our room perfect... But most of all, the staff in the executive lounge were truly amazing!!!!!... They were very attentive, polite, welcoming, always knew what you needed before you knew it yourself and I would like to personally say a huge THANK YOU to Roshni and Francis for looking after us whilst we were in the lounge... However, the breakfast in the morning was an amazing spread of food that will cater for different tastes, one of the best breakfast buffets I’ve seen and tasted of late... If you do decide to stay there, go for the executive rooms (if you don’t have HH status) the executive lounge is well worth the extra cost especially if you are lucky enough to meet Roshni or Francis or both as I’m sure they will make your stay even more enjoyable...
  • Piers M
    Piers M
    Sep 2022 1 contribution
    ...Wonderful facilities from restaurants to pool ares. The rooms are spacious and very comfortable, including little personal touches from the housekeeping team who were constantly checking everything was OK, including a nightly turn town service... OK, the hotel is not a resort, but for business travellers is located centrally with everything needed on site... This includes the wonderful Executive lounge overlooking the Dubai skyline, where breakfast can be enjoyed and private meetings held...
  • Amomozu
    Amomozu
    Sep 2022 90 contributions
    ...Breakfast buffet was nice and fresh with a variety of things available with breakfast staff welcoming and professional with Aneela in particular attentive. Spa facilities were excellent with Sauna, steam room and Jacuzzi available with appointment which meant it wasn't too busy... Pool area is also quite nice with a friendly vibe and waterfall feature... Rooms were spacious, I was kindly upgraded to a deluxe room, with a clean and cosy look... It was really nice of the front of house team to provide early check in after coming on the overnight flight and late checkout... It is convenient for the DIFC and sightseeing around Dubai...
  • TheShis
    TheShis
    Sep 2022 39605 contributions
    ...We spent 4 wonderful nights at the hotel under the Impresario rate (which at the time gave us 4for3 nights, breakfast, a possible room upgrade and a USD100 f&b credit). The hotel is conveniently located next to the World Trade Centre Metro station... We checked in at 1PM and as Diamond members got upgraded from the basic room we originally booked to a Deluxe Suite... Our suite featured a lobby, a kitchenette with a microwave and plenty of utensils and cutleries... There was also a small storage room attached to the kitchenette... The living room consisted of 2 sofas, a table, a TV, Nespresso machine, minibar, a dining room table with 4 chairs and a Bose sound system with a BluRay player... Our welcome gift awaited on the dining room table – chocolates, dates and a letter from the management... There was a lovely flower set on the table in the living room... A corridor led to a connecting door (which was locked, thankfully) and to the guests’ toilets... The bedroom consisted of 2 queen beds, a TV, a vanity mirror, 2 armchairs with a coffee table and 2 cute Conrad camels... A small flower set decorated the sitting area of the room... The curtains were all electric (as were the ones in the living room)... It was cramped, featured a shower with a strong water pressure, a single sink, a toilet and a hose bidet... The toiletries were by Byredo of the Mojabe Ghost series... The hotel featured a lovely pool with ample loungers around it... We had 4 breakfasts and 3 dinners at the Ballaro restaurant at the hotel, which were all excellent (see separate review)... The Club Lounge was available for us as Hilton Diamond members and it was incredible... Located on the 24th floor, it featured an all day cookies and drinks, an afternoon tea with sandwiches, cookies and scones and a fantastic evening buffet with 2-3 hot dishes to choose from, in addition to numerous salads, desserts, cheese, cold cuts and alcoholic drinks... The concierge department at the lobby level was particularly helpful and friendly and got us cabs quickly, whenever we needed them... Due to our late flight, we received an extra late check out at 6PM and waited at the lounge until 9PM... Bottom line – this is a wonderful hotel, conveniently located with a fantastic staff and a superb treatment of Hilton Diamond members...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
6860Reviews184Q+A100Room tips
Traveler rating
  • 5,376
  • 976
  • 233
  • 120
  • 159
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Seaside37432112929 wrote a review Yesterday
Bengaluru, India1 contribution
A stay in conrad worth it, spending some nights wasn't a regrettable one at all as staff was friendly and nice. Felix was so welcoming and friendly. Thank you and we shall visit again and this time I shall also recommend.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Setsunana wrote a review Aug 2023
4 contributions
Hotel's Favorite
I have stayed at this hotel for almost two weeks and it was a great experience! The location is great, the hotel is in the city center and it is next to the subway station. There are also great restaurants nearby and a supermarket right around the corner. The hotel is what you can expect from an luxury property, but the service quality is kinda of a mixed bag. During my entire stay I had a feeling that the majority of the front desk staff is quite overwhelmed with my request. The first problem I had was the shower head, which didn't function at all and I had to call the front desk 3 times and they couldn't fix the issue. Only after complaining to the executive lounge staff they managed to fix my issue with the shower. When I had basic request, like calling for room cleaning and restocking of amenities the staff on the phone didn't know how to respond to my request. There was also no welcome when I returned to the hotel by any staff member downstairs which is kind of letdown for a luxury property, especially if you stayed there for over 10 nights. The staff downstairs and in the breakfast just doesn't seem to bother with remembering their customers. The service at the breakfast buffet was also quite lackluster. While the breakfast selection was quite good, no one bothered with asking for any coffee or tea during my entire stay. The staff didn't take care of used tableware and they didn't replace my used cutlery. Even at 7 am when it was quite empty the staff would rather talk with themselves rather than serving the customers. The breakfast itself was very good. You have a lot of selection and the quality of the food was very good. I enjoyed the food at the breakfast, especially the arabic options were a hit. The breakfast pizza and the omelets were also quite good. Sadly no Eggs Benedict, which is a must for me in a luxury property, but that's not a dealbreaker. The best part about my entire stay was the executive lounge. The executive lounge has a great view and featured awesome snacks during the day. While it was quite crowded during the happy hour the staff really tried the best to accommodate everyone. I especially enjoyed talking with the staff members in the executive lounge. They remembered me even after the first day and were always attentive, nice and friendly. I had awesome conversations with a lot of them and I felt their passion for their work. They were really the highlight of my stay and I would spend the majority of my time in the lounge because it was just an awesome experience. Every problem that needed fixing were handled as fast as possible and I didn't have any request that couldn't be fulfilled by the executive lounge staff. The staff in the lounge also spoke a lot better English than the staff downstairs, which made communicating with them a lot easier. The In-Room dining experience was good, but the quality of some of the food was just alright. The cleanup took a lot of time and I had to call them multiple times one night. The elite member treatment was really good and I got upgraded during my stay (standard room to executive and corner room). The room itself is really big, even for the most basic room. It featured everything you expect from a luxury property and it was well cleaned throughout my stay. The sad thing about the room is that it is quite old and needs refurbishment. While the executive room is just the standard room with executive lounge access (which you already have as an diamond member), I would recommend booking it if you are not a diamond member, because the executive lounge is as I mentioned the best part of the hotel. The corner room on the other hand was a great room with an awesome view and I enjoyed the room! I paid around 5900AED for my 12 night stay and I would do so again. I recommend staying in this hotel for everyone, but definitely book an executive room if you do not have executive lounge access with your Hilton Honors Status. The service is top notch in the lounge, but everywhere else is just kind of mediocre. The hardware is quite dated but for around 500 AED a night it is worth every cent.
Read more
Date of stay: July 2023
Value
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Book a room with executive lounge excess, it is the highlight of this hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Conrad Dubai, Other at Conrad Dubai
Responded Aug 28, 2023
Dar Setsunana, Thank you for taking the time to share your extensive feedback following your recent two-week stay at our property. We're pleased to learn that your overall experience was positive, and we greatly value your feedback on where we excelled and those where we fell short. We're glad to know that our prime location and proximity to various amenities contributed to your enjoyable stay. Being just a 12-minute drive from Dubai International Airport and within walking distance of Dubai World Trade Centre, connected by an air-conditioned metro footbridge, is indeed a convenience many of our guests find valuable. With the metro right at our doorstep, exploring attractions like Burj Khalifa, Museum of the Future, Dubai Frame, and various shopping and entertainment areas is incredibly easy. Your candid observations about the service quality are invaluable, and we are truly sorry for any inconvenience you encountered during your stay. We extend our sincere apologies for the issues concerning the responsiveness of our front desk staff. We understand the importance of efficient and friendly service, and we're committed to addressing this matter to ensure a seamless experience for all our guests. We also appreciate your feedback regarding the issues with the shower head and the challenges you faced in having it resolved. This experience is certainly not in line with the level of service we aim to provide, and we deeply regret any frustration it may have caused. We're grateful that our executive lounge staff could ultimately assist you in rectifying this issue. Your comments about the breakfast service and the level of attentiveness you received are concerning, and we're sorry for any lapses you observed. Please rest assured that we will address this matter with our team to ensure that our service meets the high standards we strive for. With that being said, we're delighted that the Executive Lounge was the highlight of your stay, and your kind words mean a lot to us. We're delighted that you enjoyed the stunning views and the delectable snacks available throughout the day, and your observations about our staff's efforts t accommodate all our guests during the happy hour are truly appreciated. It's heartwarming to know that the interactions you had with the team members in the lounge was memorable and enjoyable. We will be sure to pass on your kind words to them, as they are truly the backbone of the exceptional experiences we aim to create. We also appreciate your constructive insights into the in-room dining experience, and we will use your feedback to further refine our offerings. We're also pleased that the elite member benefits and room upgrades met your expectations. With that being said, we regret that you found certain areas of our property dated, and we’re committed to continuous improvement. We promise our guests a world of style, service, and connection, and we'll use your feedback to make sure that we're always working towards that goal. While some items are simple to fix, while others are more challenging, especially if renovations are required, but we will certainly consider your feedback as we plan our future renovations. We're grateful for your recommendation and kind words about the value our hotel provides. We're honored that you would consider returning, and we'll be diligently working on addressing the service aspects you've highlighted. Once again, thank you for your time in sharing your thoughts. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay. Warm regards, Conrad Dubai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Chattha A wrote a review Yesterday
1 contribution
It was wonderful visit at conrad , i came with my family for dinner at kimpo restaurant was very good and staff was amazing,i would like to mention few names i remember at lobby Raja nilantha Joseph where the best and concierge ken and Afzal really helpful for arranging transport and reception we meet Fareed and shisham smiling face thank you
Read more
Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Razvan I wrote a review Yesterday
1 contribution
Great atmosphere, very welcoming staff (especially Badawy, who offered us not only Arabian coffee and dates right on arrival, but also funny stories about the aria), beautiful, warm Christmas decoration in the hotel lobby, …………………:..:::
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Wander29139508992 wrote a review Yesterday
2 contributions
Badawy and Nilantha and Raja There are the best employees in the hotel Everything was great ( coffee ) Amazing room view I hope to visit again soon in the future 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Ahmed R wrote a review Dec 2
Dubai, United Arab Emirates2 contributions
Great hospitality from Badawy in the lobby. They serve us with arabic coffee and dates. Over all staff were friendly and helpful. Prices are honest (not too expensive) I highly recommend visiting it
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
helmi a wrote a review Dec 1
1 contribution
Dear Conrad Hotel team, I wanted to express my heartfelt gratitude for the exceptional hospitality and service I experienced during my recent stay. The F&B staff, in particular, went above and beyond to ensure a delightful dining experience. Special thanks to Badawy and Billy at the front counter for their outstanding service, making my stay truly memorable. Looking forward to returning to your wonderful establishment.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
nasir a wrote a review Dec 1
Khorfakkan, United Arab Emirates1 contribution
The hospitality is very classy. All workers are so kind and friendly. The hotel is very secure. Near of future museum and metro station. They serve delicious food as well. If you need anything more you can ask and they will help you with beautiful smile.
Read more
Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Murat K wrote a review Dec 1
Ankara, Türkiye101 contributions
Gamze was an excellent host, with her assistance, we felt at home. As a traveler who spends most of his time in hotels, she truly made a difference. Our dinner at the Greek restaurant was amazing thanks to Gamze’s excellent arrangements.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Michael H wrote a review Dec 1
1 contribution
I stayed at this Conrad for two days and I had a wonderful experience. The service was excellent, the food was excellent, and the rooms were fabulous. I would really recommend family and friends to stay here. Sawyee, was an excellent host as well!
Read more
Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Conrad Dubai, Other at Conrad Dubai
Responded 3 days ago
Dear I3914BDmichaelh, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate your valuable feedback and are pleased to learn that your stay with us was enjoyable. It's heartening to hear that you found our service, food, and rooms to be excellent. We strive to create memorable experiences for our guests, and it's rewarding to know that we succeeded during your visit. We are especially grateful for your mention of Sawyee as an excellent host. Our team takes pride in providing excellent service, and your acknowledgment of her efforts is truly gratifying. Your recommendation to family and friends means a lot to us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Conrad Dubai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$219 - $480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad dubai hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Trade Centre 1
NUMBER OF ROOMS
555
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CONRAD DUBAI $156 ($̶2̶2̶6̶) - Updated 2023 Prices & Hotel Reviews - United Arab Emirates

Frequently Asked Questions about Conrad Dubai
Which popular attractions are close to Conrad Dubai?
Nearby attractions include Bur Dubai Abra Station (0.04 miles), Sheikh Zayed Road (0.3 miles), and World Trade Centre (0.03 miles).
What are some of the property amenities at Conrad Dubai?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Conrad Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Dubai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Conrad Dubai?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Conrad Dubai?
Conveniently located restaurants include Windows Bar & Lounge, 53 DUBAI, and Anasa.
Are there opportunities to exercise at Conrad Dubai?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Conrad Dubai have airport transportation?
Yes, Conrad Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad Dubai?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, Hindi, Arabic, and Korean.