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Sofitel Dubai Jumeirah Beach

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4,547 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai Jumeirah Beach
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Showing 3,369: English reviews
oman
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 19, 2015

Just stayed in the Sofitel JBR, Dubai, for 5 nights with my husband and 5 year old son. I would advise anyone looking for a 5 star hotel in Dubai to look elsewhere. I have stayed in many and specifically in Dubai the Ritz Carlton, One and Only and Atlantis. Sofitel JBR is the worst by far. Here is a... More 

Helpful?
2 Thank ruthoman
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your recent visit. I am sorry the hotel and our services have not meet your expectations and you have not had the experience that so many of our guests enjoy. It is worth noting for the benefit of all our guests that our Superior and Luxury rooms are equipped with either a king-sized or two... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 17, 2015 via mobile

We liked the hotel , the pool ( great infinity pool ) , it's a little bit expensive but the location is cool which you don't need taxi for most of places . Polite staff ( but not so sweet ) it's more like they're just doing their duty , but the cleaning room score was amazing , it was... More 

Helpful?
2 Thank shimazandi
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for choosing our hotel and for sharing your comments. I am pleased that you enjoyed to pool, internet service and housekeeping attention. I wish our ambassadors had been able to make a stronger connection with you however. We hope you will return and we will be able to make your next experience even better. Warm Regards,... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2015 via mobile

Sofitel JBR is very well located, at the step of the beach 2qlk with many stores and restaurants and just 200m from the beach. The rooms are very businessy which made me think that this hotel targets more business travellers than leisure. Check in was not completely satisfactory as we were not given a high floor room despite the hotel... More 

Helpful?
1 Thank parisizmagic
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for staying at Sofitel Dubai Jumeirah Beach, it was a pleasure to have had you as our guest. Our team will be pleased to read your recommendation and kind words. Your feedback is also well received and is important for us as we try to continuously improve. We hope you will return and that you will... More 

Derby, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2015 via mobile

We stopped at the Sofitel for two nights as a means of breaking up our trip to Thailand and what a hotel it was. We arrived late and our room was immaculate, not to mention the incredible views. The staff were both knowledgable and friendly, with a special mention to Sohl who worked by the pool, a charming guy with... More 

Helpful?
2 Thank SKenworthy
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your visit and for taking the time to share your comments and your 5* review. I am pleased to read that your received the "warmest of welcomes" and that your room was "immaculate". I will be sure that Sohl receives the recognition he deserves, thank you for mentioning his service. We hope you will return... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

Very nice room, silent and fresh, nice balcony, all services done twice a day, all employee very very kind, educated and gentle! Very nice swimming pool, easy access to the beach, everything very clean. Excellent business center. Room with all comforts. I will come back here for sure, is my preferred hotel, especially after i visited several others structures in... More 

Helpful?
1 Thank Pio B
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for staying at Sofitel Dubai Jumeirah Beach and for leaving your 5* review! Cham will be thrilled to read your comments and we will recognize his efforts. I am so pleased you enjoyed our ambassadors and found their service to be "perfect". It is an honour to be your "preferred hotel in Dubai" and we hope... More 

London, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 16, 2015

The hotel in general was good. The service provided was great from all the staff we met, and in particular a very helpful concierge who knew Dubai very well. The room itself was nice, it had a partial beach/sea view with a bath and walk-in shower with fast wifi available all across the hotel. The room was cleaned daily to... More 

Helpful?
3 Thank ThatGuyK
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to post your review! We are so pleased that you appreciated the service provided from all our ambassadors, especially the concierge and housekeeper. They will be very pleased to receive your compliments. I very much appreciate your comments on the Wifi service we offer and am glad... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

It's in very good location you got shops resterents lovely beach lots of water sports and a mosque round corner it was Ramadan thair are very polite staff I would definitely come back to this hotel with friends and family

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank 576iftikharh
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We are so pleased that you and your family enjoyed your stay at Sofitel Dubai Jumeirah Beach and found the location and staff to be so too your liking. We look forward to welcoming you back and are thrilled to have your endorsement here on TripAdvisor. Many thanks again. Best Regards, Simon Stewart More 

Cirencester, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2015

The pool is quit small but the staff are helpful in finding sunbeams and umbrellas. The hospitality floor is really good - free to us as Sofitel platinum members thankfully. The rooms overlooking the beach are a must.

Helpful?
1 Thank JAandCA
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach. I am pleased you enjoyed the fantastic full-sea view rooms overlooking the beach, and our ambassadors will be very happy to read your comments concerning their "great hospitality". As a Platinum Le Club Accorhotels member it is always a pleasure to welcome you to our exclusive Club Millesime Lounge as... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

We stayed at this hotel for two nights on our way back from Europe on our honeymoon. When we checked into the hotel they had left a card and a cake in our room congratulating us on our wedding which was really delightful. It's the little touches like that which make this truly a five star hotel. The room itself... More 

Helpful?
2 Thank Smuzmond
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Congratulations once more on your recent nuptials! We were honoured that you chose Sofitel Dubai Jumeirah Beach for part of your honeymoon and enjoyed helping you make memories that will last a lifetime. Our ambassadors will be very pleased to read your feedback on their service, especially those in the restaurant who work very hard to provide our... More 

Mullingar, Ireland
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 14, 2015 via mobile

Stayed here in October 2014. One of the nicest hotels we have ever been to. Everything was great here, from the staff to the pool and also the location. We didn't have a chance to try and of the restaurants in the hotel unfortunately on this visit. We will be back!

Helpful?
1 Thank Dec82
SofitelDubaiJBR, Guest Relations Manager at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, It is an honour to receive your compliments, especially your feeling that Sofitel Dubai Jumeirah Beach was one of the nicest hotels you have ever been to. I am pleased our ambassadors, our pool and wonderful location on "The Walk" in JBR met with your approval. I thank you for taking the time to share your 5* rating... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Al Sufouh Street, 69; Dubai Marina, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $149 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai
Hotel Style:
#20 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#50 Luxury Hotel in Dubai
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