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City Seasons Hotel

#197 of 536 Hotels in Dubai
Certificate of Excellence
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City Seasons Hotel
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291 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here during a 22 hour layover in Dubai. It is very close to the airport and they picked us up. The hotel was clean and comfortable and the staff was excellent. They were able to book us a city tour. Good place to stay if you have an overnight.

Helpful?
1 Thank Leslie W
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Ms. Leslie W, Thank you for taking the time to write your stay with us. It's always a pleasure to receive positive feedback about our hotel. We are glad that you find our location convenient. We do take pride in ensuring our guests are satisfied with our service and have an enjoyable stay. If you are visiting again, please... More 

vacoas
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We made a mistake in booking. Having stayed in Deira City some time ago, we had been fascinated by a hotel of the same name. That's where we directed our taxi. Unfortunately ,it was the wrong place and we were sent to another hotel in a dark area. While the hotel was all right , from Dubai standard: high price,... More 

Helpful?
Thank fleuriot
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Fleuriot, Thank you for taking the time to review your stay with us. We appreciate your comments regarding our customer service and we regret the inconvenience you experience especially looking for a taxi. During your stay with us, please do not hesitate to ask our concierge for any help. They are very helpful and would have assisted you... More 

Riyadh, Saudi Arabia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is nice for solo and couples travelers. The facility is normal but with good quality. Also this hotel is always good for budget travelers .the rate is from cheap to average always. The reception is friendly .the location is not bad

Helpful?
Thank traveller t
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Traveller T, Thank you for choosing our hotel, and for taking the time to write a review. We are pleased that you enjoyed your stay with us and our price and service match your expectation. We do our best to offer excellent service at affordable price. Thank you for your kind word regarding the reception, your feedback will be... More 

Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel is nowhere 4*. The staff needs to learn manners and how to behave with the guests. I had very bad experience with just one at the breakfast, but it ruins the whole experience. Although the manager at the breakfast table tried his best and apologized several times and tried his level best to make us happy and i... More 

Helpful?
Thank Jagdish K
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Jagdish, Thank you very much for your honest review of your recent stay at our hotel. Your feedback is extremely valuable to us, as it helps us to improve our service. We are extremely sorry for your experience at the breakfast. Please accept our apologies, it is important for our guests to feel welcome and comfortable at our... More 

Italy
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was in this hotel for two nights for a business trip and I am not satisfied at all. The room was small and the bathroom not clean. The breakfast is outrageous: all the hotel guests in a small room with a very limited buffet. The front desk guys are good, but this is not enough in order to bring... More 

Helpful?
Thank c-napoli1
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear c-napoli1, Thank you for taking the time to write a review on TripAdvisor. We are sorry to hear that your stay was not up to expectation. We regret the inconvenience you experience with your room and the buffet. We will address your concerns with the head of departments and ensure this situation is avoided in the future. The satisfaction... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Every thing was toutin but food! Breakfast was so boring and you have few choices.bathroom was clean and staff was polite Too much cost spend on taxi if your trip is based on sheikh zayed places Dooooooooont go

Helpful?
Thank Nasir N
CSHDGM, Dubai City Seasons Team at City Seasons Hotel, responded to this review

Dear Mr. Nasir N, Thank you very much for your honest review of your recent stay at our hotel. We are very grateful and take every criticism seriously. We will address this issues with Chef and figure out how to improve our buffet. We really hope you will give us a second chance to cut a better figure. Best regards... More 

Islamabad, Pakistan
2 reviews
5 of 5 stars Reviewed June 2, 2016

The Hotel is located in the middle of the Down Town. It has easy access to all amenities, be it the airport, Deira City Centre, Metro Stations or any other Mall etc. The best thing about City Seasons Hotel is its Top of the Line Neat and Clean Rooms, Very Spacious Rooms, Top of the Line Food and off course... More 

Helpful?
Thank usmanghani2016
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. usmanghani2016, Thank you for taking the time to share your experience with us. We appreciate your positive comments about our hotel and are very happy to hear that you enjoyed your time with us. It’s a pleasure to know that our staffs made your stay pleasant and you loved our foods. Your feedback will be shared with the... More 

Cardiff, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 6, 2016

The hotel is very close to the airport, Diera City Centre mall and metro station. The staff are very friendly and helpful. The onsite restraunt serves great food and good prices. The rooms are very quite insde. The hotel is very well maintained and well decorated. I was very pleased with my stay. Keep up the great work!

Helpful?
Thank RyanD2812
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. RyanD2812, Greetings from City Seasons Dubai. It's pleasant to hear that you enjoyed staying with us on behalf of the entire team we would like to take this opportunity to thank you for choosing City Seasons Dubai relative to your recent visit to our Hotel and for taken the time to share your experience on Tripadvisor. Guest satisfaction... More 

Level Contributor
1 review
5 of 5 stars Reviewed April 26, 2016 via mobile

Excellent Service beautiful hotel very nice helpful staff and value for the money The hotel is in very good location next to Deera city centre easy access to everywhere I was little bit disappointed about the room service but overall was fabulous really truly we don't really use the all the facilities because most of the time we was out.... More 

Helpful?
Thank Jay M
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. Jay M. Greetings from City Seasons Dubai. It's my honor to read such a good comments like this and I'm really appreciated and thankful for the compliments regardless our staff especially to mentioning the location which is convenient nearby in our Hotel. On behalf of an entire team, we would like to thank you also for such a... More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2016

First night we arrive on 23:00 18/april the reception was so nice also they provide us a juice for each on of us as a welcome service the room was so clean and big enough for us(2 adult + 1 child ) but in the morning from 7:00 we have little noisy from the other side of the street every... More 

Helpful?
Thank franchesco l
CSHDGM, City Seasons Dubai Team at City Seasons Hotel, responded to this review

Dear Mr. franchise, Greetings from City Seasons Dubai. Thank you very much for the wonderful feedback it's really overwhelming to read such a good comments regardless about our Hotel facilities and our food quality especially your feedback to our employees for their well-done job and for mentioning the location it's really convenient for you and your family to visit the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The City Seasons Hotel Dubai is a 4* deluxe hotel with 180 rooms, situated close to Deira City Centre Shopping and Entertainment Complex, minutes from the Dubai Metro, Dubai International Airport and the city’s main business and leisure centres. The City Seasons Hotel Dubai is situated close to Deira City Centre shopping mall and just minutes from the Dubai Metro, Dubai International Airport and the city's business and leisure districts. Dining and Entertainment With three great restaurants you don't need to venture far from the hotel for breakfast lunch or dinner. ... more   less 

Additional Information about City Seasons Hotel

Address: P.O. Box 182002 Al Maktoum Road Port Saeed , Dubai | Airport Road, Dubai 182002, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $65 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Seasons Hotel 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#89 Family Hotel in Dubai
#163 Business Hotel in Dubai
#174 Luxury Hotel in Dubai
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