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Cheaper
Average
Higher
About
4.0
#384 of 828 hotels in Dubai
Location
4.7
Cleanliness
3.9
Service
4.1
Value
4.1
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of Dubai in close proximity of Dubai’s main business hubs such as Trade Centre (WTC), Financial Centre (DIFC) and Business Bay (Downtown), our hotel is the perfect address for a business trip or leisure stay. The hotel features 529 rooms, ranging from deluxe rooms to two-bedroom suites.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English, Russian, Arabic, Farsi and 4 more
Location
101 Sheikh Zayed Road Trade Centre, DIFC, Dubai 2260 United Arab Emirates
Name/address in local language
Gevora Hotel
1,652 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Gevora Hotel boasts spacious rooms with stunning views that have won the approval of many guests, though the praise is tempered by reports of cleanliness issues and elevator delays. While the atmosphere is deemed stylish and comfortable, some visitors feel the rooms lack modern luxury. Cleanliness experiences vary, with some commendations for spotlessness alongside critiques of housekeeping inconsistency.
Despite its prime location near attractions and transport, the hotel's value is contested due to perceived high costs and additional fees. Service quality appears to be a mixed bag, with both commendations for staff friendliness and grievances about service responsiveness.
Location
Convenient
Atmosphere
Stylish
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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I watched many a YouTube review before deciding to stay at The Gevora (the Tallest Hotel in the World). I truly believe that the surroundings in which one vacations and the way one is treated can heavily influence the pleasure a person experiences while on vacation and in this the Gevora did not disappoint. The checkin staff were courteous accommodating and operated with smooth efficiency getting us into a room quickly and without any additional cost,despite our early arrival. We had a premium 1 bed room suite. This 600+ square foot suite has a powder room living room space kitchenette with 2 burner stove dish washer washing machine refrigerator and tea/ coffee station. Also, amenities such as a bathrobe, slippers iron and ironing board are standard. However, upon reaching the room my husband and I had some reservations and requested a change. I must say that the Gevora staff expended a great deal of effort and showed us not 1 but 3 additional rooms. We love the room we selected on the 55th floor. The manager Mr. Mina Marcqus, concerned about our experience personally intervened to ensure our satisfaction and for this we were extremely appreciative. The following day was my Birthday and I received a pretty Birthday cake and fruit bowl plus a dinner voucher. Each day of our stay the staff reached out to us and offered their 24/7 availability. WOW Gevora and Mr Marcqus you guys are living up to the Dubai reputation of being the best at service! You have really made this a most memorable birthday!
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Gevora, General Manager at Gevora Hotel
Responded Mar 10, 2020
Dear Hottyhotty, Thank you for choosing Gevora Hotel and for sharing your feedback on Trip Advisor. I am pleased to hear you have an amazing stay with us. It is wonderful to know that you were comfortable in your room and received a great service from our colleagues. Rest assured that Mr. Mina will be praised for the job well done. Happy belated birthday to you! I trust that you had a memorable celebration during the stay. We look forward to welcome you again soon. Regards, Mohamed Kamal Hotel Manager
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So I finally booked a night's stay in the world's tallest hotel and I guess "Excellent" is the appropriate word to sum up my overall experience.
Checking-in:
The check-in time is at 1500H so around 1200H-1500H, the hotel lobby and reception area can get busy and a bit crowded due to the influx of guest simultaneously checking in and checking out. The hotel lobby is not that spacious so you may see some guests standing up as most seats are occupied. However, the ushers, bell boys and receptionists will never fail to make you feel comfortable as they will help you with your luggages and find you a suitable spot to wait. The receptionist are surprisingly fast in checking in guests and at the same time, so polite, courteous and friendly in dealing with guests.
Me and my friend checked in with Receptionist Maica and we both think she is quite exceptional in customer service. She was so courteous and professional in dealing with us. She offered us options to upgrade our room (for a very minimal fee) which made out stay even more special as we got a room with a burj khalifa view. She was also able to give us an early check in. Ms. Maica deserves a great compliment.
Room:
The room is surprisingly big. It is fully equipped with touch panels to control the room lighting, a fully functional kitchen, a washing machine and other essential things needed for a comfortable stay. The bed is huge and soft and the linens smell fresh. The washroom is of decent size, complimented with a complete set of bath kits and toiletries. It also has a bath tub. And as promised, our room is situated in a way where we can see Burj Khalifa on one side and Sheik Zayed road on the other side . Looking at Burj Khalifa during the night from the window is a spectacle on its own.
Amenities:
The hotel has an outdoor pool on the 12th floor which still offers a view of Burj Khalifa. It also has a complete and fully functional gym. Gevora has a number of restaurants but we only tried The Highest View Restaurant situated at the hotel's rooftop (70ish floor). Review will be posted separately.
Rate:
With all if the amenities that we enjoyed, it is a suprise that we paid less than expected
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip:Request for a room on a higher floor. Don't hesitate paying extra for a nice view - it's worth...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jairaj Gorsia, General Manager at Gevora Hotel
Responded Sep 16, 2021
Dear pycarus, Thank you for taking your precious time to write and share your experience with us on Tripadvisor. We are grateful to read your positive comments about the exceptional experience you had whilst staying with us and happy to note that we were able to make your stay special. Thank you for complimenting us on our facilities and services, it was certainly a great privilege for us to take care of you. Rest assured that Maica will be praised for the job well done. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the near future. Yours sincerely, Mohamed Kamal Hotel Manager
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After reading mixed reviews, we were slightly hesitant before booking this property. However, we were pleasantly surprised upon check in. We were given room with a direct view of Burj Khalifa. It had a small kitchenette, a big fridge and all amenities. There were 2 toilets and the bed was comfortable. Service was good . The swimming pool area is wonderful and the spa( steam and sauna) is wonderful as well. We were extremely satisfied and pleased with our stay. It would be nice if the shower area is worked upon and if a microwave is provided in the kitchen.
The location is perfect with a 5 min walk to Financial centre metro station, lots of restaurants, convenience stores and everything a tourist may need. Taxis are easily available to and fro.
Would definitely recommend this place!!
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Gevora, General Manager at Gevora Hotel
Responded Jan 4, 2020
Dear Kgneha, Thank you for choosing Gevora Hotel and for sharing your feedback on Trip Advisor. Thank you so much for taking your time to review your stay and given us a perfect score. I am pleased to hear that our hotel exceeded your expectations. It is wonderful to know that you found our location accessible, appreciate our relaxing pool, comfortable in your spacious room and had a good service. Rest assured that your comments are important to us and we would work on improving our services. We look forward to welcome you again soon. Regards, Mohamed Kamal Hotel Manager
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We booked the room from 2nd to 06th January , two couple opted for 2 room suite Hotel location is good rooms are small and the service is worst , we opted for kitchen so we can cook anything but they don’t even provide you microwave or utensils to cook and when you ask them to atleast provide the utensils or microwave they say it’s not in the package. If we are not getting these facilities so why are they providing the kitchen and why we opted for the appartment room that’s expensive from other rooms . I will not recommend this hotel.
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jairaj Gorsia, General Manager at Gevora Hotel
Responded Jan 4, 2021
Dear 219ashishk, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Tripadvisor. It was extremely disappointing to learn of the issues that you encountered and that several things did not meet and exceed your expectations throughout your stay. Please accept our sincerest apologies for the inconvenience you have experienced, the corresponding department has been notified and we appreciate that you shared your feedback with us, as it offers valuable insights to improve our services. Despite the unpleasant experience, we look forward to welcoming you back to Gevora Hotel in the hope that upon your next visit, we will meet and exceed your expectations. Sincerely, Mohamed Kamal Hotel Manager
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The hotel is located in the Financial Heart of Dubai.There is 'The Financial centre' metro stn.,and Gate Avenue(mall,restaurants etc) at walkable distances. We had chosen a one bedroom suite. Hand Sanitizers were provided almost everywhere in the hotel and they strictly instructed everyone to wear face masks. Our room was on the 30th floor with an amazing view of the Dolphin towers, Burj Khalifa etc. The room had a luxury look with a separate kitchen as well. There were 2 Televisions supporting apps but the Wifi was a bit slow. Car lovers will love the car exhibition in the 12th floor. They have a pretty awesome collection from movies like Batman,XXX2 and classic cars too. They have a swimming pool, jacuzzi pool and kids pool in addition to gym, sauna and steam bath facilities. In the pools, they allowed women to wear only bikini type swimwear and the Islamic swimsuit was not allowed(they said it was due to the Covid 19 protocol). It caused great inconvenience to us as we had a 3yr old son and my wife was not allowed to even stay in the kids pool with him and by the time they finally agreed, we were already preparing to leave the pool after 2hours. We have never had such an experience in other hotels even at the time of Covid 19.
The breakfast buffet was delicious especially the pastries. We need to choose the food from the pics they show us and they serve it on our table accordingly. The Restaurant at the topmost floor has breathtaking view of Dubai, especially at night.
The staffs are friendly and provides swift service and Gevora is a really clean hotel
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip:Go for the room at the highest floors with the Burj Khalifa view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jairaj Gorsia, General Manager at Gevora Hotel
Responded Apr 3, 2021
Dear Bashiq B, Thank you for taking your precious time to write and share your experience with us on Tripadvisor. We are delighted to learn that you found our location convenient, enjoyed our services and facilities, as well as the beautiful views from the room during your visit. Your positive comments are thoroughly appreciated, it was certainly a great privilege for us to take care of you. We have noted your comments on the areas of improvement and will look at ways to discuss these points further. Guest feedback is important to us and your input is indeed valued. We certainly look forward to welcoming you back again at Gevora Hotel in the near future. Yours sincerely, Mohamed Kamal Hotel Manager
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My overall experience was very good but at the end of my stay i feel cheated.
We booked the hotel from 18th Dec-19 to 22 Dec -19 we stayed at 57th floor and the stay was very pleasant . the booking was done on the name of SOMYA YADAV At the time of checkout the reception staff told us the amount of security deposit will be credit in my travellers card in 10 working days i e 200 AED Now it more then one month the amount has not been credited, i have written many mails to the hotel but no reply on this i also discuss the same telephonic ally but the operator always told me they will enquire with reception and the will revert but no response. Also i have not received any bills which were promised that bills will come on mail.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Gevora, General Manager at Gevora Hotel
Responded Feb 1, 2020
Dear Ms. Yadav, Thank you for choosing Gevora Hotel and for sharing your feedback on Trip Advisor. I am glad to hear you have a great experience in our hotel. We would like to apologize for the inconvenience and disappointment that you experienced in dealing with our staff recently. We will certainly address the issue with the concerned. Rest assured that your comments are important to us and we would work on improving our services. Once again, please accept our sincere apologies and we look forward to welcome you again soon. Regards, Mohamed Kamal Hotel Manager
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Last minute bookings sometimes give you the best deals. (Thanks to Ms. Sharon for the hassle-free booking!)
Last 18th of May, my husband and I checked in at the world’s tallest hotel. We were warmly greeted by the staff and was swiftly checked in by the male receptionist whose name I forgot to note down.
The room was nice and big with complete amenities; if in case anything is missing, you can always ask and they would gladly send it to your room right away.
We were able to visit the exclusive car exhibition, wander and enjoy the view from the rooftop, and relax in our night dip in the overview pool. The swimming pool, by the way, is open until 10pm. Isn’t that a plus point?!! At the Gevora’s Kitchen, you shouldn’t miss the eggs benedict on your breakfast buffet. It simply is the best!
I hope the management will consider having the windows cleaned to give guests a better view outside while staying at the hotel.
Overall, I can say that our stay was worth it given the very relaxing room and attentive staff. I appreciate the birthday cake from the hotel as well!
Till next time, Gevora!
xx The Limpins
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jairaj Gorsia, General Manager at Gevora Hotel
Responded May 22, 2021
Dear Knlimpin, I would like to thank you for choosing to stay at Gevora Hotel and taking your precious time to post your experience with us on Tripadvisor. We are grateful to read your positive comments about the exceptional experience you had whilst staying with us and happy to note that we were able to make your stay special, happy belated birthday to you. I trust that you had a memorable celebration during the stay. Thank you for complimenting us on our facilities and services, it was certainly a great privilege for us to take care of you. We have noted your comments on the areas of improvement and will discuss these points further. Guest feedback is important to us and your input is indeed valued. Furthermore, It is incredible to hear that you found our colleagues to be welcoming. Rest assured that Sharon will be praised for the job well done. Our heartfelt gratitude for your patronage and we look forward to welcoming you back again at Gevora Hotel in the near future. Warmest regards, Mohamed Kamal Hotel Manager
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I went there with my family to stay at Gevora Hotel Dubai for 3 days in December. The hotel staff welcomed us and they were very kind & cheerful. The receptionist was very nice & gave us an astonishing room as we wished on the 67th floor. The elevator is super fast & we got in the room, we were surprised by how magnificent the views are on both Sheikh Zayed road and downtown Dubai are. The decoration is also modern & nicely furnished. It was so spacious and had 2 bathrooms which was a great bonus. Room service was perfect and cleaned neatly. We also enjoyed the fabulous pool area with its crystal clear pool which is one of the best maintained pools in Dubai. The views on the pool floor were mesmerizing of the towers in downtown and DIFC area. The hotel is located in a perfect spot on Sheikh Zayed road and it is a 5-minute drive away from Dubai mall and all Downtown Boulevard shops. There are lots of restaurants & supermarkets all around the hotel. The only point that I would love to mention that needs improvement is the programming of the elevators as they tend to stop many times & it takes a lot of time to move from floor to floor if the hotel is a bit crowded. Overall, it was a stay to remember and we will be back again.
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Date of stay: December 2020
Value
Rooms
Service
Room Tip:Rooms at the highest floors have breathtaking views of Sheikh Zayed road and downtown area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jairaj Gorsia, General Manager at Gevora Hotel
Responded Dec 13, 2020
Dear Mohamed_Abdelbary, Many thanks for taking the time to write a review on Tripadvisor and thank you for staying at Gevora Hotel. We are happy to read that you enjoyed your time throughout your stay at the hotel. Your generous thoughts about the magnificent views, our convenient location, and swimming pool facilities are very rewarding. We truly appreciate your loyalty to our hotel, it was our pleasure to take care of you. We thank you for your patronage and are looking forward to welcoming you back to Gevora Hotel in the near future. Yours sincerely, Mohamed Kamal Hotel Manager
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It all started already before the check in, as i wanted to storage my luggage till my check in at 3pm. The Guy who took my luggage just dropped it somewhere in the Lobby area in the middle of a huge Luggage Chaos, after arguing with him that i wont accept him leaving my luggage unsecured there he finally put it in the storage room. After i came back at 5pm what is 2hours after the guaranteed check in time, they told me my room isn’t ready, i have to wait another 40minutes without any sorry! When i finally checked in, he gave me a room at the 60Floor with a nice view to the Burj Khalifa, the view would be nice if the windows wouldn’t be so massively dirty that i cant even enjoy the view! After i finally came to my Room the Room key wasn’t working so i had to go all the way down to fix it and please keep in mind that the elevators are so slow that it takes you quite a while to go up and down again. The following day my room key wasn’t working again, after i went down to fix it again i asked the guy to please fix my key, i asked him if he knows the room nr. And he told me yes, after ignoring me and doing anything else instead of helping me he finally asked me after 5minutes which room nr i have?!! Please know that there weren’t any other guests so he wasn’t busy with anything important! The day after my key wasn’t working again, what is absolutely not acceptable as they do not change anything or even feeling the need to be sorry for the inconvenience! I travel around the world often and i stay in many different hotels every year and i had never experienced such a bad service as i do right now!
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Gevora, Front Office Manager at Gevora Hotel
Responded Feb 24, 2020
Dear Mr. Gigiangelk, Thank you for choosing Gevora Hotel and for sharing your feedback on Trip Advisor. We would like to apologize for the inconvenience and disappointment that you experienced in dealing with our staff recently. We will certainly address the issue with the concerned. Rest assured that your comments are important to us and we would work on improving our services. Once again, please accept our sincere apologies and we look forward to welcome you again soon. Regards, Mohamed Kamal Hotel Manager
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Me and my wife stayed in Gevora Hotel in February 2022 and I must say it did not meet our expectations. We booked it for a week since we were really interested in the hotel that claims to be the world’s highest hotel. I must say the standards were not even close to the highest mark. On arrival the 500AED security deposit for a hotel room is ridiculous! The hotel room was falling apart as numerous scratches on surfaces, burnmark on the carpet and grease not cleaned up from the kitchen floor to start with. Toilet ceramic had a rupture and leaking water, towel hanger falling off from wall is unacceptable. Cleaning needed to be requested otherwise they never showed up to do it. All this considering the hotel is only 4 years old! Out of 6 elevators 1 was under maintainance for the whole time we were there, and usually it took 15-20 minutes of waiting time to go up and down. Balcony doors are not insulated and even though fully closed you can hear everyhing from outside as if the doors were open. Pool area and the view from there is beautiful though pool tiles are cracked and falling apart at some places.
Staff was slow, unresponsive at times and seemed unorganized especially at the hotel’s restaurant on the first floor. Not really the standard you would expect at this hotel. The hotel has a dinner offer (all you can eat for 79 AED from 18-23 every day) which seemed like a fair deal but when we went to try it they tossed a piece of paper to put check marks with a pen on what we want (no description of the meals or anything just a list with empty boxes to check like lottery numbers. Additionally if we leave food there will be charged and extra 20% to our bill. Nonsense for a 4* hotel!!!
Finally the hotel has a restaurant on the highest floor which we really wanted to try since we had a birthday celebration during our stay. People have to pay 100 AED JUST TO ENTER the restaurant. It is ridiculous that hotel guests have to pay the same amount to get in there as if random people from the street decides to go and have dinner.
Also we had to pay the tourist tax again at check-in even though we paid that already when we completed the booking with all fees and taxes.
Location is nice easy access to metro, restaurants and bars.
All in all the hotel was a huge disappointment and we will NOT recommend it to anybody.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip:Avoid the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi my friend
We came through a travel agency that had a transfer from the airport to the hotel. But you can take the subway to the hotel only in Terminal 1 and 3. The subway near Jura Hotel is the financial center station.
Location - very conveniently located for exploration of the city (100m to Metro station and 1-stop away from Burj Khalifa/Mall of Dubai). Room was clean, well-equipped and spacious. Views from higher rooms are breathtaking. Staff was very nice and helpful.
There are more places to choose from in the Dubai area.
PRICE RANGE
$80 - $178 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiTrade Centre / Dubai International Financial Centre (DIFC)
NUMBER OF ROOMS
529
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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