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The Retreat Palm Dubai MGallery by Sofitel

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East Crescent The Palm Jumeirah, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1914)
Room & Suite (213)
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What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Retreat Palm Dubai MGallery by Sofitel
Updated 10/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#100 of 806 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Experience World-class Service at The Retreat Palm Dubai MGallery by Sofitel. Come and discover the perfect balance of holistic wellbeing and Dubai’s vibrant energy at the region’s first 5-star family-friendly wellness resort. Tucked away on the exclusive coastline of Palm Jumeirah’s East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones and a harmonising Feng Shui philosophy throughout. Every room and suite at the resort is air-conditioned and features a flat-screen TV, with complimentary tea and coffee making facilities, an organic minibar stocked with healthy products, organic bathroom products, motion activated guiding night lights and more. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products, uplifting rejuvenation experiences and transformational wellness retreats. The unique Rayya Spa features a distinctive array of wellbeing therapies and signature spa treatments, rejuvenating cryotherapy, detoxifying facials and the traditional Hammam. The property features 3 exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally-sourced products. Parents are also afforded peace of mind as they rejuvenate, with the resort’s Rayya Kids offering that includes a selection of amenities and activities exclusively for children, such as a fully supervised indoor and outdoor play area with special children’s entertainment programmes. This beachfront resort is perfect for those seeking to unwind, re-boot and relax with little ones with an opportunity to explore The Retreat before deciding to commit to more in-depth bespoke wellness retreats. Dubai Marina is a 10-minute drive, Burj Khalifa and the Dubai Mall are 20 minutes away by car. The nearest airport is Dubai International Airport, 16 minutes from The Retreat Palm Dubai MGallery By Sofitel. The hotel provides complimentary daily shuttle bus to Nakheel mall and the Mall of the Emirates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Trendy
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
Contact
East Crescent The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport16 miSee all flights
Dubai World Central - Al Maktoum International Airport15 miSee all flights
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2298Reviews157Q+A100Room tips
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Popular mentions
foodtripper wrote a review Yesterday
2 contributions1 helpful vote
Our stay has been absolutely amazing, the room and bathroom were spacious enough, I like that there was a balcony in our room. The dinner and breakfast were for us, satisfying. It was a feast! All the staff were friendly and approachable, they always wear a smile and greet the guests. I would like to commend one staff in the restaurant whose name is Jtandra, he was so accommodating with all our requests, making our dinner and breakfast memorable. We liked the pool as well and the other facilities of the hotel like the play area for kids where we can leave the kids, the staff there was also very nice. I appreciate also the complimentary cakes given to my daughter who was celebrating her birthday at that time. There was just one issue that we encountered, the AC of the initial room given to us was not working and it took quite some time to fix the issue. There was a staff who came and fixed the AC but as it will take time for the temp in the room to get cooler, I had to go down to report the problem and requested that we would be provided another room. Things like this can be prevented if the room to be given to the guests should be checked thoroughly first. Overall, we truly enjoyed our stay and we would love to come back again.
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Date of stay: July 2021
Rooms
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sam20202020 wrote a review Yesterday
2 contributions
Excellent Customer service from Management welcome to check in staff as well the Rayya Wellness SPA staff (Elvira, Tuy). Rooms are big, very clean and overlooking the sea. Welcome drink offered and Management provided guided tour of the facility. Hotel highly to recommend..
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Date of stay: July 2021Trip type: Traveled solo
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Kram Q wrote a review Yesterday
Dubai, United Arab Emirates5 contributions1 helpful vote
We stayed for 2 nights and our experience was horrible!!! When we arrived inside our room, there were oily fingerprints all over the bathroom door. The coasters on the glasses were full of dust as if they didn’t bother checking it for days. Worst part is the AC stopped working during the hottest time of the day! Don’t go to this hotel!!! Choose a different one instead.
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Date of stay: July 2021Trip type: Traveled as a couple
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snapshotsbysg wrote a review Yesterday
Dubai, United Arab Emirates4 contributions
This resort is an absolutely delightful place to relax and rejuvenate with family. Situated at the end of Crescent Road, the Palm, one gets a lovely view of the Palm, Atlantis and the tall skyscrapers if you are facing the beach. It has a lovely pool extending to the private beach. The hospitality is top- notch , with a welcome drink and a very warm welcoming reception. The staff from the doorman to all the servers and staff are very polite and cordial. We had booked two rooms and were upgraded to a suite and a connecting room, which was a great surprise and we enjoyed luxury of a suite with 2 bedrooms with 2 balconies. I loved the decor of the room with very plush beddings. The toiletries provided are very good and spa quality. We also booked for an afternoon tea at Chapters and as it is a wellness resort , the menu had all the goodies which you can enjoy guilt free. The host Mr. Prateek was very cordial and explained the menu. The treats were all very delicious and the drinks were absolutely refreshingly. We had booked half-board so we enjoyed the exhaustive breakfast as well as the dinner to the fullest. Overall a wonderful stay with family and we are looking forward to come back again soon.
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Date of stay: July 2021Trip type: Traveled with family
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Nour wrote a review Jul 22
Dubai, United Arab Emirates1 contribution
The staff was sooo friendly and amazing starting with oliver at tge reception to the staff of the restaurant like Cynthia ..she was so sweet ,friendly helpful and chef Sonu who made us his signature meals everytime with a cheerful face and Nadia the hostess and chef prateek ..I cant remember all names but all restaurant staff was amazing especially the one at dinner time ..thanks you all ❤️
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Date of stay: June 2021Trip type: Traveled with friends
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PRICE RANGE
$96 - $296 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
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Frequently Asked Questions about The Retreat Palm Dubai MGallery by Sofitel
What are some of the property amenities at The Retreat Palm Dubai MGallery by Sofitel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Retreat Palm Dubai MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat Palm Dubai MGallery by Sofitel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Retreat Palm Dubai MGallery by Sofitel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Retreat Palm Dubai MGallery by Sofitel?
Conveniently located restaurants include Mezzerie, LAO, and Moana Seafood Restaurant.
Are there opportunities to exercise at The Retreat Palm Dubai MGallery by Sofitel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Retreat Palm Dubai MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Palm Dubai MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Retreat Palm Dubai MGallery by Sofitel?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Arabic.
Are there any historical sites close to The Retreat Palm Dubai MGallery by Sofitel?
Many travelers enjoy visiting Jumeirah Archaeological Site (7.5 miles) and Jumeirah Archaeological Site (6.8 miles).