We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Retreat Palm Dubai MGallery by Sofitel

Save
Share
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
Lowest prices for your stay
Booking.com
$165
View deal
Expedia.com
$174
View deal
Trip.com
$163
View deal
Hotels.com$175
Travelocity$175
ZenHotels.com$413
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2763)
Room & Suite (277)
Dining (221)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#91 of 908 hotels in Dubai
Location
4.3
Cleanliness
4.6
Service
4.4
Value
4.1
Travelers' Choice
Come and discover the perfect balance of holistic wellbeing and Dubai's vibrant energy at the region's first 5-star family-friendly wellness resort, officially recognized with the all-new classification of a wellness hotel by the Dubai Department of Tourism and Commerce Marketing (Dubai Tourism). As is characteristic of MGallery's 'Serenity' properties within its portfolio of over 100 hotels, the wellness philosophy runs throughout the hotel that inspires guests to live a healthier and more sustainable lifestyle. In line with its wellness philosophy, the resort does not serve alcohol, allowing guests to cleanse and detoxify, ensuring their return home feeling energetic, fresh, and healthy. Tucked away on the exclusive coastline of Palm Jumeirah's East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones, and a harmonising Feng Shui philosophy throughout. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic-based products, uplifting rejuvenation experiences, and transformational wellness retreats. The unique Rayya Spa features a distinctive array of wellbeing therapies and signature spa treatments, rejuvenating cryotherapy, detoxifying facials, and the traditional Hammam. The property features four exceptional dining concepts with a range of options promoting healthy gastronomy, serving an array of nutritious food and beverage varieties made from locally sourced products. Parents are also afforded peace of mind as they rejuvenate with the resort's Rayya Kids offering, including a selection of amenities and activities exclusively for children, such as a fully supervised indoor and outdoor play area with special children's entertainment programmes. The hotel also teamed up with Meraki Wellbeing Center, and Emotional Wellness Clinic to present more options to the guests. Meraki Wellbeing Center offers non-invasive, effective, and powerful result-oriented solutions based on holistic approaches involving the mind and body. Some of its services include meditation and yoga classes, healing therapies, transformational coaching, and more. Emotional Wellness Clinic, headed by Dr Balu Pitchiah, MBBS, MRCPsych, MBA (Oxon), specializes in mental health, emotional wellbeing, and behavioural health aspects of people across all age groups. The clinic addresses an individual’s needs through high-quality medical services including diagnostic assessments, treatment recommendations, and specialist psychological counselling. This beachfront resort is perfect for those seeking to unwind, re-boot, and relax with little ones with an opportunity to explore The Retreat before deciding to commit to more in-depth bespoke wellness retreats.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Beach
Entertainment staff
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / closet
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Romantic
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
Contact
East Crescent The Palm Jumeirah, Dubai 118237 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport16 miSee all flights
Dubai World Central - Al Maktoum International Airport15 miSee all flights
See all nearby hotels
3582Reviews182Q+A100Room tips
Traveler rating
  • 3,008
  • 330
  • 90
  • 60
  • 93
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
AsimR wrote a review Yesterday
London, United Kingdom15 contributions15 helpful votes
+1
This is a really nice hotel. Provides good value on the palm. Youssef at reception provided wonderful service. He saw how tired I was from my stay at my previous hotel and was kind enough to provide me with a free upgrade to a sea view room. He also mentioned the VIP benefits I was due to receive without me having to prompt him. Breakfast is a really good experience but staff could be a bit more attentive. Poolside is wonderful and relaxing, right by the beach, with many varieties of food and drink. All issues were resolved quickly and efficient when my phone wasnt working I informed Chris at reception who sent someone and by the time I got back to my room, it wa sorted. I requested a firm pillow, guest services arrived and asked me how it was, when I said I wanted something even more firm then they returned quickly with a better pillow. I appreciate this service a lot. I hired a cycle and went down the promenade, this was a straightforward procedure and a really nice service to have. Overall the hotel is really nice and if you are looking for a more budget stay on the palm then look no further than The Retreat, you will not regret it. And the fact that the hotel doesn't serve alcohol was even better for me.
Read more
Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded today
Dear Asimrasib, Thank you for taking time to post a review on TripAdvisor following your recent stay with us at The Retreat Palm Dubai MGallery by Sofitel. We would like to thank you for sharing your feedback with us so that we are aware and able to rectify ourselves in the future. We take your review very seriously and the breakfast manager has been informed of your comment. Thank you for your kind words of appreciation regarding the upgrade, amenities and the service provided by Youssef and Chris from the reception. We hope you will visit us again when in Dubai so that you may have an even better experience at our resort. Sincerely yours, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jayne P wrote a review Dec 5
Coventry, United Kingdom137 contributions85 helpful votes
+1
Absolutely loved everything about this hotel. The staff are the best I have encountered at any hotel in Dubai - they are just amazingly helpful, always smiling and nothing is too much trouble. I have been to some hotels and the staff go through the motions - not here. Loved Nikki on the Front Desk, the outside the hotel team and Analjo in the restaurant. A great ambinence, lovely rooms and a restaurant that would suit every taste. The beach is great and the sunbeds really comfy - I was worried that it would be very "wellness orientated". - not at all and didn't see anybody doing yoga! I have nothing bad to say about this hotel. Just a complete joy and I will be back next year for more of the same :)
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 2 days ago
Dear Jayne_zc, Thank you for sharing your feedback on TripAdvisor following your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are committed to making a difference and creating memorable experiences for all our guests. It was wonderful to read your detailed and positive review, in which you beautifully described how fantastic your stay was. Moreover, it was great to hear that you appreciated the facilities, amenities and the additional benefits provided. I would therefore like to thank you for your outstanding comments about the ambiance, rooms, pool, beach, the wide selection of dishes at our restaurant as well as the service you received from Nikki, the pool side team and Anjali from the restaurant. Once again, thank you and we look forward to having the pleasure of welcoming you back to our resort soon. Yours sincerely, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julia S wrote a review Dec 4
1 contribution
Unforgettable experience. Food is very tasty, I will come back for sure. Islam was very caring, professional and very nice. Hospitality is was over the top. Amazing view, I enjoyed every evening here. Will miss it.
Read more
Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 3 days ago
Dear W2624SNjulias, Thank you very much for taking the time to share your experience on TripAdvisor. It is wonderful to read how much you enjoyed your time with us. Exceeding the expectations of each one of our diners is what truly sets Vibe apart. We love creating wonderful culinary experiences and memorable experiences for our guests. I am very happy that our team of dedicated chefs were able to cook your dinner exactly as you like it. I would like to express my gratitude for your kind words, and I am truly delighted to know our team tended to your every need. Your experience is one that we hope all guests receive when dining with us. I will pass on your kind compliments to the team and especially to Islam. Thank you once again for sharing the feedback and I am looking forward to welcoming you again to our resort. Yours sincerely, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudine wrote a review Dec 4
Dubai, United Arab Emirates1 contribution
Vibe is a cosy place and very calm one, The service was very good, the staff so friendly and specially Islam, he took good care of us The food was fine, it was an international buffet and live pasta station
Read more
Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear Cloclo020485, Thank you for choosing to dine at our all-day dining restaurant, Vibe and for taking the time to share your feedback. Glad to hear that you had a wonderful dining experience and was impressed with the level of service provided by our team, particularly Islam. The team and I are so much looking forward to welcoming you back again soon. Yours sincerely, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthStar818668 wrote a review Dec 4
1 contribution
The resturant was very nice.. Good food and amazing service from the friendly staff It was my wife birthday and they offered us cake and made a small celebration.. my wife loved it Thanks for the amazing egyptian king islam, nezha Durrga and salma for the amazing service and we will come back again soon
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 3 days ago
Dear NorthStar818668, Thank you so much for taking the time out to share your amazing feedback and rating us 5 on TripAdvisor. We are pleased to learn that your time with us was wonderful. We highly appreciate your kind words about our team, the services we offer, and we are thrilled we were able to make your wife's birthday extra special. We have informed Islam, Nezha, Durga and Selma about the kind words you shared about their service. This has delighted and motivated them for which we would like to thank you. Once again, thank you so much for choosing The Retreat Palm Dubai MGallery by Sofitel, we look forward to welcoming you back again soon. Yours sincerely, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed Gawish wrote a review Dec 3
Abu Dhabi, United Arab Emirates6 contributions1 helpful vote
This place really became my go-to hotel whenever i get days off. Every single detail about this hotel is truely amazing, staff are all extremely professional and extremely helpful. Room cleaness is more than perfect, pool and beach are so relaxing and well mentained. Check in and out is very smooth and also the buffet has the best food ive ever tasted in all UAE hotels. A very special thanks to Mr Timothy at frosnt desk who made sure i had the best vacation and stay not only this time, but when i went lst time also, he makes you feel he is dedicated for your happiness and rest of mind, he even gave me an amazing room upgrade as promised according to availability. PLUS, he sent a birthday cake as a surprise for my wife’s birthday which made us speechless🥰🥰🥰 I have never wrote a long review before but this hotel and Timothy deserve more than these words because they gave me the one thing i always seek and bery difficult to find in other hotels, THE PEACEFUL STATE OF MIND! Thank you Retreat Palm for everything❤️
Read more
Date of stay: December 2022Trip type: Traveled with family
Room Tip: This is definitely your place to go !!!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear 110mohamedg, Thank you for the wonderful review and for taking the time to share your feedback with The Retreat Palm Dubai MGallery by Sofitel. As we pride ourselves on offering the highest levels of care and hospitality to all our guests, we are delighted to read that you had a wonderful experience and enjoyed your second stay with us. Thank you indeed for recognizing the efforts of our heartists Timothy. I will certainly convey your positive feedback to him and the team and they will be happy to be recognized by you. We hope sincerely to welcome you soon back, for another memorable stay at our resort. Sincerely yours, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny Julia B wrote a review Dec 3
1 contribution
Tej and the whole service personal were just amazing. Not even at breakfast, lunch or dinner, even at the pool or at the beach. Always kind, mindful and always with a smile in their faces. Thank You!!
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear jennyjuliab, Greetings from The Retreat Palm Dubai MGallery by Sofitel and allow me to thank you for taking the time to share your experience on TripAdvisor following your recent stay with us. We take the utmost pride in providing every guest with exceptional hospitality. We were extremely happy and delighted that you have enjoyed your stay with us and appreciate the recommendations and compliments on the service you received from our heartists especially Tej at the restaurant. We have shared your very encouraging feedback with the entire team as our comments will go a long way in motivating them to excel further. Once again, thank you for staying with us. We would be delighted to welcome you back to in the future for more amazing stays. Sincerely yours, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katrin R wrote a review Dec 3
Mirpur, Bangladesh7 contributions23 helpful votes
We are as a couple the 2. time in this nice hotel. Not such big but very convienent.The whole service overall in all areas are very nice, special in the restaurant with staff Tej we got very good experience. Also watersport Team , pool bar team and spa team are very competent and friendly.We will come back for sure.
Read more
Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear katrinr542, Thank you for your review on TripAdvisor and for choosing The Retreat Palm Dubai MGallery by Sofitel. We appreciate your positive feedback about the resort, the restaurant, and overall, all the facilities. We strive to create amazing experiences and everlasting memories for our guests. Following your feedback, we are glad to learn that we were able to do so. Furthermore, a fantastic location and amenities are nothing without a warm and friendly human relation, so we are happy to hear that our team made you feel so welcome. We will be sure to pass your kind words on to Tej at the Vibe restaurant, who will be delighted to hear that he made your stay particularly marvelous. The whole team looks forward to your next visit. Sincerely yours, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fatma s wrote a review Dec 3
1 contribution
Ilike the customer care and view. The kids club was so nice and educative toys all over. Beryl was very kind and professional. She took good care of my Chiang taught them so many things. Not forgetting Michelle she was very nice and caring my kids as well. Thanks to Mucheand Beryl, my kids had a great vacation
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear M2519IDfatmas, Thank you for sharing your lovely review following your recent stay at The Retreat Palm Dubai MGallery by Sofitel and selecting our resort for your holiday in Dubai. The Kid’s Club is one of the resort’s top assets and as many guests say it, the kid's wonderland. Not only does it cater for the little ones, but there are also plenty of educational choices for any ages to enjoy. We are proud to share your compliments with all the team members and particularly with Michelle and Beryl to thank them personally for their excellent efforts. It would be a pleasure to be your host again and look forward to welcome you back for more fun holidays at our resort. Kind regards, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kavan C wrote a review Dec 2
Had a great stay at the Retreat Hotel in October/November 2022. Was there to do an 8-week boot camp to get into shape. Staff were all excellent and exceptionally helpful. Special shout out to the following people who helped me throughout my stay: - Sumesh (coordinated my entire stay for me) - Anirban (organized all my training programs and sessions seamlessly) - Trainers Conte & Matarr (managed to squeeze out every last drop of sweat that my body was able to produce) - Chris (helped me with all the reservations and bookings during my stay). - Spa therapist Maya (hands of a greek goddess. Excellent masseuse who kept my body together in 1 piece. Very knowledgeable about all the spa treatments) - Spa receptionist Shabnam (very efficient and helped coordinate all my spa treatments. lovely smile!) - Abhishek (front desk staff who was super efficient at check-in and check-out!) I look forward to going back there again as soon as possible. Couldn't have done it without them! Thanks a lot guys :) Kavan
Read more
Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Samir Arora, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 4 days ago
Dear Kavan, The team at The Retreat Palm Dubai MGallery by Sofitel is indeed very happy that you chose our hotel to do an 8-week boot camp. We are truly delighted you had a comfortable and enjoyable stay right from the time you checked in at our hotel. All of us sincerely thank you for your kind compliments regarding our various retreat activities, as your kind gesture shows us our service has truly impressed you. Please be assured your heartwarming compliments shall be shared with Sumesh, Anirban, Conte, Matarr, Chris, Maya, Shabnam and Abhishek. They shall be commended for delivering the high service standard The Retreat Palm Dubai MGallery by Sofitel is renowned for. Thank you for assuring us you shall be returning to stay with us again and for your high recommendation. This is indeed a huge compliment as we feel personal recommendations are the best form of marketing - thank you! It has truly been our great privilege and pleasure to be of service to you, and we genuinely look forward to welcoming you back for more such experiences. Yours sincerely, Samir Arora General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$186 - $316 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE RETREAT PALM DUBAI MGALLERY BY SOFITEL $164 ($̶8̶0̶5̶) - Updated 2022 Prices & Hotel Reviews - United Arab Emirates

Frequently Asked Questions about The Retreat Palm Dubai MGallery by Sofitel
Which popular attractions are close to The Retreat Palm Dubai MGallery by Sofitel?
Nearby attractions include Storm Club & Lounge (0.6 miles).
What are some of the property amenities at The Retreat Palm Dubai MGallery by Sofitel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Retreat Palm Dubai MGallery by Sofitel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Retreat Palm Dubai MGallery by Sofitel?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at The Retreat Palm Dubai MGallery by Sofitel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Retreat Palm Dubai MGallery by Sofitel?
Conveniently located restaurants include LAO, The World Eatery, and Social.
Are there opportunities to exercise at The Retreat Palm Dubai MGallery by Sofitel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Retreat Palm Dubai MGallery by Sofitel have an airport shuttle?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Retreat Palm Dubai MGallery by Sofitel have airport transportation?
Yes, The Retreat Palm Dubai MGallery by Sofitel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Retreat Palm Dubai MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Retreat Palm Dubai MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.