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The Retreat Palm Dubai MGallery by Sofitel

Traveler (682)
Room & Suite (99)
Video (1)
Certificate of Excellence

About

#158 of 623 hotels in Dubai
Location
Cleanliness
Service
Value
Certificate of Excellence
The Retreat Palm Dubai MGallery by Sofitel is the first holistic wellbeing resort in the Middle East. Home to the world’s first Rayya Wellness centre, a philosophy of wellbeing and personal transformation of body, mind and spirit runs throughout the hotel. This luxurious hotel in Dubai offers immersive, enchanting experiences that inspire lifelong memories. The unique spa resort is a peaceful sanctuary tucked away in a sublime, secluded location on the shores of Dubai’s Palm Jumeirah. Part of the MGallery by Sofitel “Serenity” signature hotel collection, the resort exemplifies the MGallery vision of creating amazing destinations, and embodies the style, stories and allure of Dubai.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Ocean View

Location

Full view
Contact
East Crescent The Palm Jumeirah, Dubai United Arab Emirates
E-mail hotel
Getting there
Dubai Airport16 mi
Dubai World Central - Al Maktoum International Airport15 mi
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701Reviews
67Q+A
64Room tips
Traveler rating
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Popular mentions
Enjoyed the resort so much & for everything. Arrival was great. Departure was a courtesy. Room service was a quick. Restaurants & food options were plenty for the hotel size. Heath activities were a signature of the resort. and many things else.
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Review collected in partnership with Accorhotels.com
WOW very impressed. This is a great hotel and very flexible and understanding of customer needs. The staff is fantastic, location and food are good and we loved that there was no alcohol at this retreat. We felt very special during our stay. Thank you very much, we won't forget
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Spent only a night there, but will definitely come back. Wonderful sea view, clean rooms and relaxed mood all over the hotel. Special thanks to the staff who checked us in, her name was Macy I think, she was amazing and thank to Angela and Camelia who made our evening
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Response from SamirA2105, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 5 days ago
Dear Guest, Thank you very much for your very kind feedback. It is a great motivation to all of us at The Retreat Palm Dubai MGallery by Sofitel to strive to be constantly better and ensure all our guests are satisfied. Your appreciative words with regard to our clean rooms, wonderful sea view, the relaxed atmosphere and friendly associates are well received; we will extend your compliments to them and in particular to Mansi, Angela and Camelia. My entire team would like to thank you for the delightful review. Thank you once again for recommending us. We look forward to your next visit to our hotel. Yours sincerely, Samir Arora General Manager
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+1
We went for our anniversary, and they prepared a cute set up for us and also gave me a bracelet as a gift. Beautiful Reception, helpful staff and comfortable rooms. Totally Reccomend. As the cheapest hotel on The Palm, I was really impressed.
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Response from SamirA2105, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 5 days ago
Dear Guest, Thank you for choosing The Retreat Palm Dubai MGallery by Sofitel and for such a lovely review of anniversary stay with us. It was indeed a pleasure hosting you for your very special celebration and delightful to hear that your expectations were met. Reviews like yours make us all feel very encouraged to keep doing what we do. I hope we will be able to welcome you back to The Retreat Palm Dubai MGallery by Sofitel soon. Yours sincerely, Samir Arora General Manager
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+1
I visited Dubai over the Easter Holidays and stayed at two great hotels because I was with family for Holiday in week 1 and stayed on for business in week 2. The 1st week was at The Retreat Palm Dubai, M-Gallery by Sofitel which was one of the best Holiday experiences we ever
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Response from SamirA2105, General Manager at The Retreat Palm Dubai MGallery by Sofitel
Responded 1 week ago
Dear Guest, Thank you for your wonderful comments and review posted online regarding your stay experience at The Retreat Palm Dubai MGallery by Sofitel. The entire team is very pleased to know that you had a memorable Easter holiday and delighted that you and your family enjoyed the services and facilities in the hotel. Your positive feedback is a great inspiration and motivation for all of us to keep pushing to achieve higher levels of service, all the time. Yours sincerely, Samir Arora General Manager
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PRICE RANGE
$59 - $260 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
255
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