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Palm Jumeirah - The Palm Jumeirah, Dubai 120015 United Arab Emirates
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Traveler (3491)
Dining (277)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dukes The Palm, a Royal Hideaway Hotel
Updated 01/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#220 of 885 in Dubai
Location
4.4
Cleanliness
4.4
Service
4.3
Value
4.0
On the Palm Jumeirah, a man-made archipelago in the Persian Gulf, this luxe hotel is 10 km from the Mall of the Emirates and 32 km from Dubai International Airport. The polished rooms provide free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment; some feature balconies and/or water views. Suites add kitchenettes and/or sofabeds. Refined upgraded suites have living rooms and dining areas. There are 3 upscale restaurants, including a New York-style steakhouse with Gulf views. Other amenities consist of a chic cocktail bar, an elegant tearoom and a hip cigar lounge, plus a gym, a spa, an indoor pool and a kids' club.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Outdoor dining area
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:EXTRA 5% OFF

Location

Full view
85Good for walkers
Grade: 85 out of 100
50Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
4527Reviews431Q+A100Room tips
Traveler rating
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  • 192
Time of year
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Popular mentions
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Most Recent
Anders H wrote a review Today
1 contribution
Really good, been at better 5 star hotels but sure worth it. Staying another 6 nights 🙂. Nice beach and the bar on second floor is perfect. Room is good(superior) and location really good. Very polite personel👍
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Date of stay: May 2022Trip type: Traveled
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Rachellovestravel wrote a review Aug 2021
Abu Dhabi, United Arab Emirates191 contributions73 helpful votes
Hotel's Favorite
Dukes was such a lovely hotel on the palm that doesn’t break the bank. Staff upon check in were wonderful, so friendly with my daughter and even gave us a slighter bigger room than expected! Our room was super clean, comfy bed, lovely bathroom and toiletries. Restaurant was nice, maybe a little more selection on food but it was tasty and we managed ok! Drinks a little pricy at 40 AED for a child’s apple juice. Pool area was fantastic. Clean, incredible view and a nice chilled pool. We loved the lazy river and spent a good few hours enjoying it here. Overall we will definitely return and think it’s a great value hotel for what we paid.
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Date of stay: July 2021Trip type: Traveled
Room Tip: Go half board as food quality good!
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1 Helpful vote
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Response from Hotel- cmanager, Propriétaire at Dukes The Palm, a Royal Hideaway Hotel
Responded Aug 21, 2021
Dear Rachel, Thank you for taking the time to share this review of your stay. We are pleased you were happy with the standard of your room and thank you for your kind mention of our team. We are always open to suggestions on how we might further improve and have taken note of your comments, thank you for bringing this to our attention. We hope to have the opportunity of welcoming you again in the future. Kind Regards, Juan Carlos Reina, General Manager
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Lisa S wrote a review Yesterday
1 contribution
Koushik & Alia was a very friendly staff! The operators are always there for one and read every request by lips. There is a very large selection of food, there is definitely something for everyone. 👍🏼
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Date of stay: May 2022Trip type: Traveled
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Ilyas D wrote a review May 15
1 contribution
Koushik is good in service very polite and gentelmen and arpan is wonderful they both persons made my day ……………………thanks to the manager miss savitha for better services………….thanks dukes the palm………Love From France 1212 my name is Romero❤️
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Date of stay: May 2022Trip type: Traveled
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bananatops wrote a review May 15
Oldham, United Kingdom3 contributions
Stayed here for a few days over ATM. Staff attentive and could not do enough. Rooms were well presented and kept spotlessly clean. Good shower and the kitchen facility was a real bonus. Lucky enough to experience the pool area down by the sea for a few hours - The pool, bathing area and quality of the snack bar food was also very good. Well done to all.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
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Dimaza wrote a review May 14
3 contributions
+1
amazing hotel with amazing stuff, and good breakfast, the pool and the beach is amazing we really enjoyed, the indoor pool is amazing, the hotel is very very clean, there is very comfortable valet parking services. we enjoyed the stay and will come again for aure
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Dima, Thank you for your positive feedback. We are pleased that you had a great stay and appreciated our strategic location. We thank you for highlighting the high standards of our installations, being fully aware that this is of primary importance for our guests to feel comfortable in our hotel, our housekeeping team undertakes a thorough cleaning of our installations and rooms on a daily basis. We went ahead and shared your review with our team so they could get a sense of the impact they are having with our guests and everyone was pleased to learn about your kind remarks. We are glad you enjoyed our attractive pool area. We look forward to welcoming you back on a future occasion. Best regards, Juan Carlos Reina, General Manager
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Almanci A wrote a review May 13
1 contribution
One od the best Hotels i ever seen. Thank you all! Nice room, best personal, best food, best beach and pool and very clean everything. I will be came again here, hope to see you again Akram, from concierge very friendly and helpfull! Thanks a lot!
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded 2 days ago
Dear Guest, Thank you for taking the time to review your stay. We aim to provide a truly memorable time and are delighted that we were able to exceed your expectations. Such positive feedback encourages us to continue with our efforts to provide each guest with an exceptional experience. The entire team look forward to welcoming you back for a future visit. Kind regards, Juan Carlos Reina, General Manager
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Денис К wrote a review May 12
1 contribution1 helpful vote
Enjoyed a lot staying at Dukes the Palm, would recommend this hotel to my colleagues and friends. Special thanks to the awesome receptionist Beata which delivered an unforgettable experience during our stay. Will be back soon thanks to her kind and friendly assistance!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Guest, Thank you for taking the time to review your stay. We are pleased we met all your expectations and will be sure to pass your compliments on to our team member. We look forward to welcoming you back on a future occasion. Best wishes, Juan Carlos Reina, General Manager
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Tatiana F wrote a review May 12
2 contributions3 helpful votes
I like recommended dukes thé Palm which is very lovely for everything room was very good out door in door pool was emagine staff was very friendly especial concierge Akram very helpfull it was good stay dukes thé Palm will be back again
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Ms. Tatiana, Thank you for your positive feedback. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves; your satisfaction is always our top priority. We look forward to welcoming you back on a future occasion. Best regards, Juan Carlos Reina, General Manager
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Marina FR wrote a review May 12
Birmingham, United Kingdom6 contributions3 helpful votes
+1
A great hotel with excellent staff, in particular Hamza at the pool taking excellent care of us and Mahmoud on reception who moved our room and gave us a lovely sea view. The food in the main restaurant is excellent and the Khyber restaurant divine! The infinity pool out onto the beach is amazing. 65AED for a taxi to the Dubai Mall good value. The only spoiler was confusion with last minute.com over the taxes to be paid as rather than just the tourism tax you would normally expect they don’t pay over the municipal tax resulting in an additional £200 to pay on the price we thought we’d paid which was a bit of a surprise!!
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Date of stay: May 2022Trip type: Traveled
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Response from Hotel- cmanager, Owner at Dukes The Palm, a Royal Hideaway Hotel
Responded yesterday
Dear Marina, We appreciate that you took the time to share your experience with us. We understand from your review that apparently you were not properly informed about our hotel’s services prior to your arrival and would like to take the opportunity to inform you that a full description of our services is available online. Moreover, the tourism tax is a fee imposed by local government, quite common in many cities throughout the world and applies to all the hotels at these destinations. We are sorry if this meant you were not entirely satisfied with your stay. However, we are truly happy to know that we have managed to exceed your expectations in the service delivered and will not hesitate to pass your comments to those team members whom you have personally mentioned.  We are also pleased that you had a great stay and appreciated the view. Equally, we are glad you enjoyed our attractive pool area. Likewise, we are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. Lastly, thank you for highlighting our strategic location with easy access to the beach. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Juan Carlos Reina, General Manager
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PRICE RANGE
$136 - $260 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
564
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Frequently Asked Questions about Dukes The Palm, a Royal Hideaway Hotel
Which popular attractions are close to Dukes The Palm, a Royal Hideaway Hotel?
Nearby attractions include The View at The Palm (0.2 miles), AURA SKYPOOL (0.2 miles), and Palm Islands (0.3 miles).
What are some of the property amenities at Dukes The Palm, a Royal Hideaway Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dukes The Palm, a Royal Hideaway Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dukes The Palm, a Royal Hideaway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dukes The Palm, a Royal Hideaway Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Dukes The Palm, a Royal Hideaway Hotel?
Conveniently located restaurants include Khyber, Little Miss India, and Frevo.
Are there opportunities to exercise at Dukes The Palm, a Royal Hideaway Hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Dukes The Palm, a Royal Hideaway Hotel have airport transportation?
Yes, Dukes The Palm, a Royal Hideaway Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dukes The Palm, a Royal Hideaway Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dukes The Palm, a Royal Hideaway Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dukes The Palm, a Royal Hideaway Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Hindi, and Arabic.