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Cheaper
Average
Higher
About
4.0
#329 of 838 hotels in Dubai
Location
4.2
Rooms
3.7
Value
3.8
Cleanliness
3.7
Service
3.7
Sleep Quality
3.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Pearl Creek you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pearl Creek will stand out among other hotels in Dubai,Dubai. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Pearl Creek will provide you with the superior customer service that you are used to at any Best Western hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
90 Baniyas Road Deira Creek, Dubai 83163 United Arab Emirates
Name/address in local language
Best Western Plus Pearl Creek
923 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Best Western Plus Pearl Creek often comes recommended for its value, offering a comfortable stay at affordable prices, though experiences do vary. The cleanliness of the hotel generally garners positive remarks, with guests appreciating the tidy rooms and efficient housekeeping, despite occasional lapses. The range of amenities, including well-regarded food services and its convenient location, is a highlight for guests, affording them easy access to attractions and transportation.
While service is typically praised for its hospitality, some instances of unprofessional behavior have been noted. The atmosphere stands out, particularly with the mention of exceptional drinks and a well-organized gala dinner. Room experiences are mostly positive, thanks to their cleanliness and views, but there are occasional grievances regarding upkeep.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Good location very good hospitality staff very friendly very good service i love to stay here in this hotel with a beautiful view This time i came with my family and friends loving staying here good service everyday had breakfast also in early morning very good service specially i want to write names bhoomi and suzzete very good service and helping persons ❤️
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll write this review chronologically from start to finish. I came to the UAE for the weekend to run a Spartan race.
The parking situation is a little awkward, with a few small paid lots across the street which is a major thoroughfare. The hotel does have its own parking garage, but it doesn't disclose that the entrance to that is in the back.
The check-in was smooth, with a welcome glass of juice. I was upgraded to a suite room, but this was likely due to my Diamond status with Best Western. Still nice, though. The room was large and spacious, with the living room TV situation with a couch and chairs, and decent programming. WiFi is also decent, but not spectacular. The master bed had fresh clean linens and was easy to sleep in.
The bathroom is spacious and reasonably decorated and although it included a rainfall shower, it didn't have a bathtub.
The spa on the roof is reasonably priced and the pool is beautiful with a nice view (The hotel is situated with a good view of the dhows and the river nearby)
The breakfast cost about 45 AED extra and is added separately. However, it is very well stocked with a variety of Western and ethnic foods, fruits, and salads. Unless you have an incredibly picky palate, you'll be able to fill yourself up well.
There is a good amount of stuff to checkout within walking distance of the hotel, although the major malls are a cab/car or bus ride away.
As for the checkout process, it's fairly smooth. However, this is where I have a problem. I accidentally left my laptop charger and adapter in my room. Although I know it's ultimately my responsibility, management made ZERO contact with me regarding the missing property. They have both my email address and phone number and no contact was made by management.
I do think the above is a minor blip on an otherwise decent stay. It is unfortunate that the former BW property in Deira is now a Ramada and this is the only Best Western in Dubai. Regardless, I would likely stay here again if I chance upon the UAE in the future.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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To be honest, their staff is pretty slow in responding. Either they are very much occupied. The rooms are clean but at an average of 7/10. For the washroom 6.5/10 as most of their sanitary don't work properly.Their faucets leaked and upon complaining they said they will send someone, but they didn't .
They gave me a good room ( deluxe with 3 beds ) at the 9th floor. Beds were comfortable. For breakfast, trust me you will be annoyed. One lady serving the bunch due to covid 19 restrictions. So it took around 10 - 15 min to get something and refill again it was taking around 5-10 min. Sheesha on the rooftop is way expensive, although received the coupons for a discount, the person said they are not redeemable here. So this is another chaos for ambiguity here.
Overall the metro is nearby ( baniyas 340 meters ) and the location is good from the top only. One time experience to stay here.
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip:metro is near so your commute is covered. Baniyas metro station 340 meter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel for 9 nights and we booked two rooms. This hotel is based in a good location, which is a stone throw away from the water abra station which takes you across to Bur Dubai. We booked a delux room but by looking at the state of the room it was obvious it wasn't a delux room. We called room service to change all the bedsheets on the first night in both rooms, which they promptly did. Just to mention that this hotel mentions that it has a salon, but upon enquiry we were told the salon is not operating currently. The hotel is quite busy and there are alot of guests who stay for business or for short trips. It can get a little noisy outside as there are traffic lights there and traffic builds up on working days. We didn't mind at all but those looking for a quiet place to stay would probably find it a little annoying. The view is beautiful! Something that makes up for the lack of amenities in this hotel. The breakfast spread was okay and basic. We visited for dinner and were disheartened to be handed the room service menu. There was a couple behind us who also showed their dissatisfaction. I would like to mention Mr Tulu who provided our room service. He transformed our shabby, musty rooms in to something more liveable in and he has such a joyful and humble attitude. I looked forward to seeing him everyday. He really puts his heart and soul in to his work and leaves no stone unturned to keep the guests happy. I would also like to mention Mr Jimmy who is the porter there. He exhibits such a can-do attitude and is lovely to talk to. We mentioned that we would find it hard to find a taxi to the airport and without any further ado, he arranged a hotel cab for us. Such a wonderful gesture. It is supposed to be a 4 star hotel, but I feel that's pushing it. The only thing really going for this hotel is the hotel staff, the view and the closeness to the abra station.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The reception staff are completely unhelpful and do not smile. Delay in checking in and checking out from the eleventh hour. The inconvenience begins with calling you and sending staff to leave the room. It is their right and they want to quarrel with you and their voices are loud and also they tell you if you want to complain, you can complain, we do not care about that. Even the hotel manager was not able to do anything with them, I had never seen anything like that before and also they asked you about the passport and you had an Emirati ID card. They gave me a room different from my previously booked room, and when I refused that the reservation data was changed without my consent or my knowledge. A lot of trouble in this hotel, as the most important thing that distinguishes my room and raises its price over the price of a room with the view of the city is the view of the creek and the Khalifa Tower and views of the utmost magnificence and beauty in Dubai, but the window is very small and covered with dust and completely unclear where I lost this feature. I lost a lot of time to be helped by the Response staff. The furniture is old and not at the level of development of Dubai and its first leadership in the world in many fields, the most important of which are tourism and hotels..Wi-fi is very slow and breaks down a lot..Face wash basin is clogged and filled with dirty water and the small refrigerator was also not working .. But the maintenance team had excellent experience, and when they got to the room, they fixed everything well. But I couldn't rest during all that time. Shower equipment and room cleanliness are also excellent. The cleaning workers are very good experience and they are smiling
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked for 17 nights. booking is done through Make my trip Agency. I missed my flight from Chicago to Dubai. I called the hotel reservation 3 hours before check in and informed that i missed the flight and i need for booking date change. they said that my booking is fully paid and i can get my room when i arrive. unfortunately when i reached the hotel they refused me to check in and i was informed that there is no room for me. i contacted makemytrip.com and they tried to contact the hotel several times but no answer. I have requested for refund and the hotel said that my room is no show and it is fully charged so please contact makemytrip.com to get the refund. I told the hotel that no show is normally charged for one night only and not for 17 nights as i'm charged for 17nights. i contacted makemytrip.com, they said the hotel has charged you full amount. i'm confused about them. both of them throwing the stone to the other and no one is taking responsibility for my refund. I hope the hotel will help me get my refund. I'm already in contact with my makemytrip as well and i hope also they help me get a solution about this matter.
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I Mr Abdullahi arrived on December 18, 2020, stayed room 411 for a period of 10 days. During that Period Mr. Qamar was doing servicing of my room neatly and properly (perfectly as required) in a timely manner.
Wish him good future
Abdullahi
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was my first international trip I stayed in best west plus pearl creek hotel This hotel has an fabulous location You must visit it The reception staff is very polite The catering staff is very very hospitable and humble especially i would like to mention the services of VANI ma'am there. She is very good and as of new country she helped us to choose our meal very precisely. The rooms are very spacious and clean with a nice view. The house keeping staff was rapid fast once u leave the room come after 10 mins it will be cleaned
Overall it was a very good experience staying in this hotel
Next time I will stay in this hotel only and it has affordable prices too
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Date of stay: November 2023Trip type: Traveled with family
Room Tip:Avoid going on road after 12 noon you will burn🤣(not joking)
Prefer going malls and showroom...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is located at a very good location on the creek side and the reservation is done thru the travel agent. The hotel is fully booked and thus not getting a room with nice view to the creek side. Hotel staffs are friendly and the staffs from the restaurant, Vani Sana, Vijay, Suzet, Fahad, Anabella and Vinith, are always helpful and serving you with their smiles.
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Date of stay: February 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
From the time we arrived at the hotel it was a pleasant experience. The staff were courteous and Ismael and Jimmy were always ready to help. We looked forward to having a good breakfast every day and Vani was always pleasant and made sure we had a good view of the Burj! Chef Babul prepared fresh Sambar for my wife and I. The room attendants always prepared our room that made our return very comfortable after a long day of touring. The hotel is well situated. Close to the boats and Metro. From here you can get to any part of Dubai. We look forward to staying at the Best Western Pearl Creek the next time we’re in Dubai.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:From the time we arrived at the hotel it was a pleasant experience. The staff were courteous and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Dubai area.
PRICE RANGE
$92 - $126 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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