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Holiday Inn Express Dubai Jumeirah

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Holiday Inn Express Dubai Jumeirah
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649 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Reviewed 5 days ago NEW

I booked this hotel from Booking.com and I did not realize that the tax was not included in the booking so I was surprised that there was a charge of AED90 extra. Partially my fault but I was there already anyway so I continued the booking. The room was nice.I liked the bed sheets. There were no slippers available and...

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Helpful?
Thank Cheryl I
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Valued Guest Thank you so much for your feedback about your stay in Holiday Inn Express Jumeirah , We do value your comments so much , for being Holiday Inn Express Brand we don't provide dinning room service , we do apology as the breakfast did not met your satisfaction we shared this comment to the hotel management to...

Irvine, California
Reviewed 5 days ago NEWvia mobile

I have stayed at several Holiday Inn Express hotels recently in China, Turkey and now in Dubai. I have to say that this falls short comparing to the others. The following were the shortcomings. 1. Reservation was for two people, but only one set of tower was provided. It took 3 calls and over 35 minutes before another set was...

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Helpful?
Thank SKo168
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Valued Guest Thank you for bringing your feedback about your recent stay in Holiday Inn Express Jumeirah to our attention . Please accept our sincerest apology for inconvenience you faced during your stay with us with regard to towels , water glass , and water temperature . We value your comments so much . your comments is shared with...

Reviewed 1 week ago via mobile

I recently stayed at holiday inn jumeirah and being a long time holiday inn customer in north america and europe. I was utterly disappointed with the level of rooms as they were old and in dire need of renovations. In the 5 days i stayed at this property from march 6th to mar 11th the bedsheets felt they were hardly...

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Helpful?
Thank Adnan M
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Mr. Adnan Thank you for your review about your recent stay in Holiday Inn Express Jumeirah We apologize for the inconveniences you faced during your stay with regard to bed sheet change and condition of your room , We will share your feedback with our management to make the necessary changes. We also value your positive feedback about our...

Khartoum, Sudan
Reviewed 1 week ago

Located at Jumairah back street or the beach road as some people call it. Walk-able distance to the beach, rooms are clean and comfortable for a good sleep. Shuttles are available to the Malls and the beach as well.

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Helpful?
Thank DATGF
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Our Valued Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Many thanks for rating us 4 stars on Tripadvisor this something our staff take pride in Sincerely,...

Reviewed 1 week ago

I am a IHG member and thus wanted to try a Holiday Inn Express hotel. This is a diluted/budget Holiday Inn hotel. From Airport it will take about 30 minutes in the evening and an Innova may cost you 55 to 60 AED. ON return, from hotel to Airport it cost us only 35 AED for Innova !! Pros :...

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Helpful?
Thank Abhishek M
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Mr. Abhishek Thank you so much for your review about your stay in Holiday Inn Express Jumeirah we do value all your comments so much . we wish to welcome you once again in Holiday Inn express Jumeirah Sincerely Mohamed Khater Director Of Rooms

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Stayed for 2 nights and had a bad experience with our request to clean our room. We went out around 7pm and informed the reception to have our room cleaned. When we came back around 12.30am nothing was done. We called again and reception told us they will send someone to do it. Almost 1am and we are dead tired...

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Helpful?
Thank lawrenz128
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Mr Lawrenz Thank you for bringing your feedback about your recent to our attention. We apologize for the inconveniences you faced during your stay with regard to your room make up , as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to...

Nairobi, Kenya
Reviewed 2 weeks ago

its opposite the care-four, and the train station stop very convenient for sight seers. Its a budget hotel, with a bar that had a killer rock band, drinks are expensive so buy some from duty free before getting into the country

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Helpful?
Thank Anne N
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Our Valued Guest Thank you so much for your 4 stars reviews on of our hotel on TripAdvisor we do value your feedback so much, we do apology that our lounge bar price did not met your satisfaction your comments with this regards shared with hotel management for necessary action . We hope you visit us again in your...

Reviewed 3 weeks ago

The room is basic since it's a budget hotel. Enough for a good night's rest after a full day touring Dubai. Shower pressure was slow. Pretty good spread for breakfast. Really liked the croissant. Room was quiet.

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Helpful?
Thank H_Ahmad
Rafat_Gotta, Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Mr Ahmed Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, please accept our sincerest apologies for the problem that you have experienced during your stay regarding the water pressure . Rest assured that this issue will be looked into. We...

Reviewed 3 weeks ago via mobile

Hotel exactly what you would expect from a 3* place. Rooms fine, breakfast fine, staff charming. But do be aware of the location. Website claims it's less than 2km to nearest metro and we were told it would take 15 minutes. Google maps says it's 4.9km and will take 48 mins. It took us 40 minutes and we walk fast....

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Helpful?
1Thank Dmrayfield
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Mr Dmrayfield Thank you so much for your positive review about the hotel rooms , breakfast and our staff its something our staff takes pride in . In Holiday Inn Express Jumeirah we are availing free drop and pick up to the beach also hotel is having free drop and pick up to Dubai Mall , Mercato Mall same...

Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago

I stayed at the HI Express for a weekend based on several previous experience with the brand in Dubai, I was surprised that this hotel is totally different then other hotels in the town. the doors are not sound proof and you can easily hear the people at the end of the corridor check in was not as expected and...

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Helpful?
Thank Ahmad A
Rafat_Gotta, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this review

Dear Our Valued Guest Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the experience that you faced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Mohammed Khater Director of Rooms

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Jumeirah. The Hotel is located in the fashionable Jumeirah area close to the major business district of Dubai, incorporating the Burj Dubai, Dubai International Financial Centre, Business Bay and Dubai World Trade Centre.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway (Sheikh Zayed Road) and being close Dubai Creek Dubai Museum and traditional spice and Gold Souks are easily accessible, Dubai Mall (the largest mall in the world), the Mall of the Emirates, the rapidly developing Dubai Marina and the Palm Jumeirah . Holiday Inn Express Jumeirah is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Jumeirah features 193 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities. Holiday Inn Express Jumeirah is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for around the world. ... more   less 

Additional Information about Holiday Inn Express Dubai Jumeirah

Address: Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $63 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai Jumeirah 2*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Despegar.com, Hotels.com, Orbitz, Hotel.de, Agoda, Priceline, HRS, Reservation Counter and Travelocity so you can book your Holiday Inn Express Dubai Jumeirah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Dubai Jumeirah staff and other travelers.
37 questions
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over a year ago
London, United Kingdom
over a year ago
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5 months ago

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Questions? Get answers from Holiday Inn Express Dubai Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As the doors can be heard, perhaps better if the room was far from the elevator.”
 of 5 bubbles 759cheryli, 5 days ago | Read review
“Corner rooms facing the road as it has a sofa cum bed which may be useful at times.”
 of 5 bubbles 337abhishekm, 1 week ago | Read review
“corner room, it's far from the elevator”
 of 5 bubbles , 4 weeks ago | Read review
“Be nice to reception and ask nicely”
 of 5 bubbles 227lesd, Feb 21, 2017 | Read review
“No need to bring an ADAPTER for electrical outlets (4 pins British model) to European 2 pins connectors....”
 of 5 bubbles NICUDRAG, Feb 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question