Best experience I love really the location and staff front deck...

Location of this hotel is perfect for those who want to shop...

...The hotel location is very convenient to go around and very good place to see city...

...Nice location near the mall...

It’s location is the best quality of this hotel, as it’s located just across the street of one of the biggest mall in Dubai...

...We selected the hotel based on its location...

...Besides being in a convenient location, the hotel is certainly a reliable place to stay in for any one where the service from the staffs is quite exceptional...

...Very friendly junkeer Ayyappan Sarangi ...

...The room lamp has different colour at the bedside...

...When it comes to the rooms, We are very surprised about the designs and the bed is very comfortable to sleep on...

...Special thanx your guests service argent sarangi fro gave to us best service...

...Bathroom has tub which is nice touch and is quite comfortable, but it will be helpful if they give liquid soap for same as available one are fixed in wall of shower area...

...Bathroom towels and accessories used to put in place...

First of all it was really nice and lovely display around breakfast...

...Love the cabinet with iron board and iron, extra pillow, tv aea and table to name a few in the room...

Honeymoon escape, nice cosy hotel...

...The room lamp has different colour at the bedside... The room they gave me was poor at a 4 star standard...

Conveniently located right across the road from Deira City Center (and the DCC metro), the hotel offers spacious rooms and all the basic amenities for a centrally located, comfortable stay in the city...

...When it comes to the rooms, We are very surprised about the designs and the bed is very comfortable to sleep on... We are going to visit your hotel as soon as possible!...

...Rooms are clear very good costumer service...

...Rooms are pretty small compared to other Dubai hotels but clean, with clean bed and towels...

...The hotel , room also very clean and perfect...

...Room is big enough for couples...

...Greetings, I want to give my positive feedback regarding Shanika Sumithrananda, We dealing with her for reservation of meeting room...

...the house keeping person was so good did an excellent work in my room durning my 1 week stay...

...The housekeeping, Tirtha is very professional and ensures that my room is clean and tidy...

We stayed here recently for 5 nights on our holiday to Dubai... The room was quite spacious, but toilet and shower are were cramped... The breakfast place is very small and cannot cater based on the number of room they have...

Sanjay was doing room cleaning of our room everyday...

...Room was clean and tidy but prayer mat was not available...

...in the morning and met by Front Desk personnel who unceremoniously declared that they didn't have any rooms for us because our reservations were for the next day floored us!... We tiredly presented our hotel voucher for him to look at the system again... After we insisted that he do something, he looked in the system and we were surprised that he came up with 3 rooms for us (not all on the same floor which is what we wanted but we figure beggars can't be choosers)... The one room that was on a different floor did not have the 2 beds that we wanted... The layout of our rooms (with the bed right by the door opening to the bathroom) was not great... We were too tired to get our things together to move to another room the next day... The next day, the Front Desk (manager, I believe) offered vouchers 1 for each of the 3 rooms we occupied that we could use for shopping at The City Centre Mall, to make up for our bad experience with the Front Desk person the night before...

...Love the cabinet with iron board and iron, extra pillow, tv aea and table to name a few in the room...

A very nice hotel located right opposite Deira Central mall with METRO connectivity to all major attractions.and the airport...

...As an accor member, this hotel should not be rated 4 stars... The room they gave me was poor at a 4 star standard...

...Thank you so much Mr. Ashish!...

...Room is big enough for couples...

...Deira City Centre Mall... Indian restaurants next door and cheap...

First time to stay and hotel is very near from city center, reception offer us free discount voucher and mall discounts, we were very happy and appreciate the kindness of staff...

...Plus Food and beverage Dept Mr. Irsad very professional he went out of his way to help us out also Christimal greeted us and took us to the seat very professional...

...A should out to the guys at the gym and pool, especially Preet ...

...The breakfast was amazing with reasonable price staff were very nice and supportive...

...Sanjay was hard worker and doing job sincerely...

...We tiredly presented our hotel voucher for him to look at the system again... Why did he have to tell us from the get-go that there were no rooms, for goodness' sake!... We will try another accommodation next time, sorry to say...

...Rooms are pretty small compared to other Dubai hotels but clean, with clean bed and towels. Bathroom has tub which is nice touch and is quite comfortable, but it will be helpful if they give liquid soap for same as available one are fixed in wall of shower area...

...The hotel , room also very clean and perfect...

...He helps the operation very well by cleaning the tables inspite the fact that he's a manager...

...The housekeeping, Tirtha is very professional and ensures that my room is clean and tidy...

...the house keeping person was so good did an excellent work in my room durning my 1 week stay...

...Housekeeping is also extremely outstanding, especially Sanjay... He is very thorough & detailed in his job, making sure that every corner, nooks & crannies are well cleaned...

Sanjay was doing room cleaning of our room everyday... Bathroom towels and accessories used to put in place...

...Room was clean and tidy but prayer mat was not available...

...All the stuffs are well trined and well manner...

We had the greatest stay in Novotel deira city. All the staff were friendly, especially Pyae Pyae who accommodated all our needs... Thank you Novotel for having us during our Dubai trip... You made our trip extra special...

I stayed in this hotel for years, really days after days the service is becoming poor for not say disgusting... I made a check in online before, when coming at reception it is the same thing as normal customer... The room they gave me was poor at a 4 star standard...

...I have really enjoyed my stay here and totally recommend to people specially when are long term visit.i like staff always welcoming with morning smile always. Very friendly junkeer Ayyappan Sarangi ... I will back again thanks for bellman and concierge service for Care of our family...

...The staff and management, in particular, were warm, friendly and courteous, thoughtfully looking into the needs of guests...

...About that day, I requested a complimentary cake for my sister because it's her birthday. Thanks to "Bellise" if the front office... Thank you for the kindness and making us feel very welcome... I spent 3hours there for me to relax while my sister is outside... He helps the operation very well by cleaning the tables inspite the fact that he's a manager... Then suddenly he came to our table just to ask if everything is okay and do we need anything?... It's the first time manager from the restaurant ask me about any help... Thank you so much Mr. Ashish!... We are going to visit your hotel as soon as possible!...

...Great experience and team at Novotel and Ibis. Pawan will make you after work first class at the Vertigo Bar... The menu and happy hour discounts till eight o’clock fit everyone’s schedule, Make a reservation at Ibis DCC or Novotel and you can enjoy their hospitality...

...Greetings, I want to give my positive feedback regarding Shanika Sumithrananda, We dealing with her for reservation of meeting room. I want to thank her for the support she always giving every time... Thanks to ms Shanika for her support...

We had an amazing night on February 14th thanks johnson and jerald for making our day very special... Will definitely remember and cherish this day throughout our life...

we have stayed at this hotel multiple times and the highquality of service and attention to detail remains, Most of the staff are new yet very attentive. Nice to see again ayyapan, junker very attentive also in reception Glorie, Rohit and Moureen... now we wouldnt dream of staying anywhere other than NOVOTEL...

Best start of our 2023 we stayed in Novotel and enjoyed New Year’s Eve to the fullest, we enjoyed a lot with our stay especially the assistance of reception to mention Ayyaoan and Gloria with very warm welcome upon arrival. To the restaurant and staff very well done Guys we will be back again this year...

...First time to stay and hotel is very near from city center, reception offer us free discount voucher and mall discounts, we were very happy and appreciate the kindness of staff. Receptionist always make sure our stay was ok and they give courtesy call which we appreciate a lot...

I’ve stayed here a few times and every time, it’s been an excellent stay. Right from the management, John is extremely accommodating of every request, and goes that extra mile to make sure it’s taken care off... The housekeeping, Tirtha is very professional and ensures that my room is clean and tidy... A should out to the guys at the gym and pool, especially Preet ...

...Initially the technician said everything is fine and set temperature will be achieved in sometime, but never happened and then on repeat complaint he was able to fix it. But strangely the next day the same problem occurred again... The breakfast place is very small and cannot cater based on the number of room they have...

...He provides request in a lightning quick fashion. He is very thorough & detailed in his job, making sure that every corner, nooks & crannies are well cleaned... Kudos to the Asst Manager too – Mary... She’s very diligent in asking, checking and ensuring that every Guests are comfortable & enjoying their stay...

...Really attentive all the time started from the breakfast till lunch...

The hotel provides batter services including customer services except were lack of room amenities. The breakfast was amazing with reasonable price staff were very nice and supportive...

...in the morning and met by Front Desk personnel who unceremoniously declared that they didn't have any rooms for us because our reservations were for the next day floored us!... Considering the time, he could've been more considerate and helpful from the time we entered the hotel premises... We tiredly presented our hotel voucher for him to look at the system again... After we insisted that he do something, he looked in the system and we were surprised that he came up with 3 rooms for us (not all on the same floor which is what we wanted but we figure beggars can't be choosers)... On our way to the elevator, a tall man (the night manager, I believe he said) walked up to us and asked if there was any problem and I said that we didn't get a good reception and that we were unhappy... He was very kind to say that he would fix the problem and that by morning before he left his shift, he would willingly try to get us situated more comfortably and all on the same floor like we wanted... The next day, the Front Desk (manager, I believe) offered vouchers 1 for each of the 3 rooms we occupied that we could use for shopping at The City Centre Mall, to make up for our bad experience with the Front Desk person the night before... The wait staff was not very good at setting the table once the tables were vacated... On our last day, I missed breakfast so my husband and I sat @Tala Café and ordered a tuna sandwich!...

My second time to stay in this hotel on my frequent biz trips to Dubai! Besides being in a convenient location, the hotel is certainly a reliable place to stay in for any one where the service from the staffs is quite exceptional... All teams are amazing and made the place wonderful as a whole but I can’t complete my review without saying special thanks to Emma, “Duty Manager” for your supportiveness is admirable...

It was a great experience to stay in Novotel DCC for 3 days and 2 nights prior to our wedding reception to be held in the hotel's Tala Restaurant... Also the staff are nice and very cooperative with our needs...

I had a very pleasant stay at Novotel DCC. It is very close to the airport and other places in the city and also is very accessible... The staff is extremely friendly and approachable...

Honeymoon escape, nice cosy hotel. Pool view Everything is accessible nearby... Carfour city centre next door... Deira city is a shopping palace for shopaholic !... 8 min from airport Great staff, Breakfast on point...

...The room lamp has different colour at the bedside...

Conveniently located right across the road from Deira City Center (and the DCC metro), the hotel offers spacious rooms and all the basic amenities for a centrally located, comfortable stay in the city. The staff and management, in particular, were warm, friendly and courteous, thoughtfully looking into the needs of guests... There are several dining options available at the hotel, including joint access to ibis Hotel's restaurants next door...

Thank you so much for your great service sarangi, Jyoti best hotel in the Dubai , and Rami also help us lot to carry our bags and swimming pool also very fun ... We will come back soon : thank you for your great hospitality service...

...Rooms are pretty small compared to other Dubai hotels but clean, with clean bed and towels. Bathroom has tub which is nice touch and is quite comfortable, but it will be helpful if they give liquid soap for same as available one are fixed in wall of shower area... Breakfast is OK with a smaller but adequate spread and decent quality...

...When it comes to the rooms, We are very surprised about the designs and the bed is very comfortable to sleep on... Thank you for the kindness and making us feel very welcome... The pool is very warm even though the weather is cold... I really enjoyed the pool so much...

...The hotel is placed at centre of the city for ease in access of everything . They serve good food for asians and europeans as well... The hotel have wonderful lobby, swimming pool and travel desk...

...The hotel , room also very clean and perfect...

...Greetings, I want to give my positive feedback regarding Shanika Sumithrananda, We dealing with her for reservation of meeting room...

Novotel Deira Hotel is very nice with the warm greetings and excellent guest relations from front office team especially Mr.ayapan pyae and junker somaya. The hotel location is very convenient to go around and very good place to see city...

...Deira City Centre Mall... Can go anywhere in Dubai from Metro... Had a good variety and catered for all tastes... Pool and fully equipped gym on first floor... Close to airport by taxi or Metro... Indian restaurants next door and cheap... 24 hour pharmacy ground floor...

...Plus Food and beverage Dept Mr. Irsad very professional he went out of his way to help us out also Christimal greeted us and took us to the seat very professional...

...All the stuffs are helpful and nice all the time. Thanks a lot to those guy who help me for my better stay...

...Bathroom towels and accessories used to put in place...

Really helpful guy at the hotel. Mr. Jayce provide nice latte all the time when I come to lobby or breakfast or bar... Also I want to mension that all the stuffs at the breakfast was really attentively.😊😊...

...The breakfast was amazing with reasonable price staff were very nice and supportive. Room was clean and tidy but prayer mat was not available...

We stayed here recently for 5 nights on our holiday to Dubai... The room was quite spacious, but toilet and shower are were cramped...

Excellent service by Mr. Jayce started from the breakfast till the coffee break... All the stuffs are well trined and well manner...

It was a great experience to stay in Novotel DCC for 3 days and 2 nights prior to our wedding reception to be held in the hotel's Tala Restaurant. We love the softness of the bed, the amenities of the bathroom and spacious enough for some of our friends who came to our room... Love the cabinet with iron board and iron, extra pillow, tv aea and table to name a few in the room... we will diffidently come back and enjoy other amenities especially the pool... Also the staff are nice and very cooperative with our needs...

A very nice hotel located right opposite Deira Central mall with METRO connectivity to all major attractions.and the airport... Check in staff was very helpful and welcoming...