Media Rotana Dubai
Hessa Street Barsha Heights, Dubai United Arab Emirates
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About
#395 of 1,165 hotels in Dubai
Location
4.1
Cleanliness
4.4
Service
4.4
Value
4.2
Travelers' Choice
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Arabic, Filipino, Hindi
Location
Hessa Street Barsha Heights, Dubai United Arab Emirates
Name/address in local language
Media Rotana Dubai
Getting there
Somewhat walkable
Grade: 79 out of 100
79
Dubai Airport
15.8 mi•
See all flights
Dubai World Central - Al Maktoum International Airport
12.5 mi•
See all flights
Dubai Internet City
8 min•Dubai Metro
Rental Cars
31 Restaurants
within 0.3 miles
2 Attractions
within 0.3 miles
4248Reviews48Q+A100Room tips
Reviews
Traveler rating
- 2,159
- 1,340
- 421
- 142
- 187
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The staff were very attentive and helpful. On arrival, we realised our agency had made a mistake and booked the wrong date for the check-in (booked the 22nd instead of the 21st). We were a bit desperate, but Jano and Simeon at reception, as well as Ali the operator, were very helpful. Ali called the manager to help us out. Farouk, the manager, came personally to reception to assist us and sorted a deal for us. Lifesaver! Asmita, the housekeeper, was really efficient and supersmiley! The staff at the restaurant were supreme, very attentive to the minimum detail. We were surprised that despite having so many guests, they were able to remember our room number by heart. It is a big hotel but there is a friendly, warm service. Nice venue. Excellent restaurants with an amazing buffet( really good food and great variety of Western and Arabic). Swimming pool, sauna , jacuzzi. Nice, clean, and spacious room.…
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 5 days ago
Dear Beatriz R, Thank you for sharing such a detailed and wonderful review of your recent stay at Media Rotana Dubai. We are thrilled to learn that you had a positive experience, and we appreciate your kind words about our staff and facilities. It's fantastic to hear that Jano, Simeon, Ali, Farouk, Asmita, and the entire team went above and beyond to assist you, especially during the check-in issue. We're delighted that they were able to provide a solution and make your stay enjoyable. Your compliments about the supreme service in the restaurant, the friendly and warm service, and the excellent amenities are truly appreciated. We're pleased that you enjoyed the nice, clean, and spacious room as well as the swimming pool, sauna, and jacuzzi. We look forward to the pleasure of welcoming you back for another fantastic stay. We appreciate your valuable feedback. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Still exhausted after being kept awake by a 200 decibels "private" party at the pool outside my room. Disrespectful and unprofessional to long term guests. sliding from a 5 stars hotel to a sports bar/bus tours outlet.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 1 week ago
Dear 636hughf, Thank you for bringing your concerns to our attention, and we sincerely apologize for the disturbance you experienced during your stay. Your feedback is crucial to us, and we regret that your experience did not meet the high standards we aim to provide to all our guests. We deeply apologize for the noise disturbance caused by the "private" party at the pool, and we understand the impact it had on your comfort and rest. We recognize the importance of maintaining a peaceful environment for our long-term guests, and we are genuinely sorry for falling short in this instance. We appreciate your patience and understanding. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank You Gideon Very nice beautiful Hotel Very nice service The pool the terrace everything is great it was very comfortable room service was very quick nice every day the room was clean overall very nice hotel and comfortable
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a very good experience at our hotel and that Gideon contributed to your enjoyment. Your kind words about our hotel, service, pool, terrace, and overall comfort mean a lot to us. We are pleased to know that you found our room service quick and the cleanliness of your room up to your satisfaction. If there's anything else you'd like to share or if there are specific aspects of your stay that stood out, please feel free to let us know. We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another great experience in the future. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The media rotata hotel is very good and stafs are very friendly especially the restaurant waiter Dila she is kind and timely serving..the location is fantastic..foods are great..the room service is good ..
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 2 weeks ago
Dear ssbrothersk, Thank you for taking the time to share your positive experience at Media Rotana Dubai. We are thrilled to hear that you had an excellent stay and that our hotel, staff, and services met your expectations. We appreciate your kind words about Dila, and we will make sure to pass on your compliments to her and the entire team. It's wonderful to know that our location, food, and room service added to the overall enjoyment of your stay. If there's anything else you'd like to share or if there are specific aspects of your stay that stood out, please feel free to let us know. We are grateful for your choice to stay with us and look forward to the pleasure of welcoming you back for another exceptional experience. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The breakfast buffet and dinner had good quality local and international options which I really enjoyed, the pool, sauna and plunge pool were very welcome and rejuvenating and included with our stay, and all staff were unfailingly polite and accommodating. We arrived at the hotel earlier than expected and the staff management were able to accommodate us and take the stress out of the situation. Thank you to Farouk and your team.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 2 weeks ago
Dear Bryony P, Thank you for taking the time to share such a positive and detailed review of your recent stay with us. We're delighted to hear that you enjoyed the breakfast buffet and dinner with a variety of quality local and international options. It's fantastic to know that you found the pool, sauna, and plunge pool to be rejuvenating, and we're pleased that our staff's politeness and accommodation made your stay even more enjoyable. We appreciate your kind words about Farouk and the entire team. Ensuring our guests have a stress-free and comfortable experience is our top priority, and we're thrilled that we were able to accommodate your early arrival smoothly. We're grateful for your choice to stay with us and look forward to welcoming you back for another memorable experience in the future. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel - stayed here on a golf trip and it was a good location for golf courses. A very good sports bar open late and showing all premier league football and World Cup cricket and golf. Lots of screens. Good buffet choice at breakfast and also dinner if you want to eat there. Hotel reception staff were very good - easy to get Uber from hotel Hotel room was very nice 2x queen beds. Not much English TV or news channels. Would stay here again without hesitation
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip: Great sports bar
Enquire about room upgrades and all inclusive upgrades. We did both great value.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 2 weeks ago
Dear robt391, Thank you for taking the time to share your wonderful feedback, and we are thrilled to hear that you had a lovely stay at our hotel during your golf trip. We're pleased to know that our location was convenient for accessing golf courses and that you enjoyed the offerings in our sports bar, especially with the variety of sports shown on multiple screens. Your compliments on our breakfast and dinner buffet choices are much appreciated, and we're glad you found our front desk team to be very good. It's fantastic to hear that your room, with its two queen beds, met your expectations for comfort. We appreciate your feedback regarding English TV and news channels, and we will take this into consideration for future improvements. It was a pleasure hosting you at Media Rotana Dubai, and we look forward to welcoming you back for another enjoyable stay without hesitation. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to this hotel from Iran and we chose it by chance, considering the very reasonable price, we thought it would not be a good hotel, but it was great, the location of the hotel is excellent, the rooms are clean and spacious, the staff is very friendly, especially Hadi in the hotel restaurant, the breakfast is acceptable. ... everything was great, I will definitely recommend this hotel to my friends.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 3 weeks ago
Dear Hossnat, Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great stay at Media Rotana Dubai and that you found it highly recommendable. It's wonderful to know that you enjoyed the excellent location, clean and spacious rooms, and the friendly staff. We appreciate you mentioning Hadi's exceptional service in the hotel restaurant, and we will make sure to pass on your compliments to him. Your recommendation means a lot to us, and we are grateful for your positive feedback. We look forward to welcoming you back and appreciate you spreading the word to your friends. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very excellent service was made by all stuff especially Tony from reseption I really enjoyed stayin at this hotel location food and stuff member are great Lovely and friendly atmosphere. I felt appreciated
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Review collected in partnership with Rotana Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 3 weeks ago
Dear Valued Guest, Thank you for sharing your wonderful feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that you experienced very excellent service from all our staff, especially Tony at the reception. We will ensure that Tony is recognized for his outstanding service. Your kind words about the hotel's location, food, and the friendly atmosphere mean a lot to us. Creating a positive and welcoming experience for our guests is our top priority, and we're thrilled to know that you felt appreciated during your stay. We look forward to the pleasure of welcoming you back for another enjoyable stay. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms where good wıth bıg bed all the staff are frındly gıdeon and lencer always helpıng we are defınatly comıng back agaın the sweemıng pool and breakfast ıs good belldesk gıvıng good servıce always.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 3 weeks ago
Dear Emrah m, Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our rooms, the spacious beds, and the friendliness of our team, especially Gideon and Lencer. It's wonderful to know that their assistance made a positive impact on your stay. We're delighted that you plan to return, and we look forward to welcoming you back. Your compliments about the swimming pool, breakfast, and the excellent service from our bell desk are truly appreciated. If there's anything specific you would like to share or if there are ways we can make your next stay even more enjoyable, please feel free to let us know. We appreciate your feedback and value your loyalty. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was fine, and was upgraded to a suite which sounded marvellous. I specifically stated I needed a quiet room as I was on business and needed sleep for the next day. Unfortunately there is a very noisy nightclub that is part of the hotel, that is only a few floors below the room I was allocated and it did not finish til gone 3am. So no sleep. Then next day I got 2 calls whilst at work, one asking if I had checked out, another advising I had to pay another 20AED as they had billed me wrong on check in.. So not only no sleep, but impact my work the next day. If they cant manage basics like this what else is wrong. As a loyalty member not the experience Ive had at others.
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Media Rotana, General Manager at Media Rotana Dubai
Responded 3 weeks ago
Dear Dom L, Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. We deeply regret that your experience did not meet the high standards we strive to provide at Rotana hotels. It's disheartening to learn about the noise disturbance from the nightclub and the subsequent interruptions during your workday. This is certainly not the experience we want for any of our guests, and we understand the impact it had on your overall stay. Please be assured that we take your feedback seriously, and we will investigate the issues you raised to prevent such occurrences in the future. We also appreciate your loyalty as a member, and we want to assure you that this is not reflective of the service we aim to deliver. Once again, we apologize for the inconvenience you faced, and we hope to have the opportunity to regain your trust in the future. Kind regards, Sherif Madkour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Dubai area.
PRICE RANGE
$118 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
media rotana, barsha - dubai hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha Heights (Tecom)
NUMBER OF ROOMS
536
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Claim Your ListingMEDIA ROTANA DUBAI $58 ($̶1̶5̶0̶) - Updated 2023 Prices & Hotel Reviews - United Arab Emirates
Frequently Asked Questions about Media Rotana Dubai
Which popular attractions are close to Media Rotana Dubai?
Nearby attractions include Entermission (0.1 miles) and History Of Cinema Museum (0.2 miles).
What are some of the property amenities at Media Rotana Dubai?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Media Rotana Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Media Rotana Dubai?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Media Rotana Dubai?
Conveniently located restaurants include Risen Café And Artisanal Bakery - Barsha Heights, Toshi, and The Atrium.
Are there opportunities to exercise at Media Rotana Dubai?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Media Rotana Dubai have an airport shuttle?
Yes, Media Rotana Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Media Rotana Dubai have airport transportation?
Yes, Media Rotana Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Media Rotana Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Media Rotana Dubai?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.