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Media Rotana

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#131 of 538 Hotels in Dubai
Certificate of Excellence
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Media Rotana
Media Rotana
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1,100 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Cardiff, United Kingdom
Level Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ran a conference here for a group of Sales Directors, so was booked by the client. 4* hotel at under £100 per night is quite rare now in Dubai. Rooms are a good size; nice, loud sports bar. Smallish gym and outside pool, which only got the sun after 11am.

Helpful?
Thank NapierAssociates
Fayetteville, Arkansas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is a mixed bag. I've stayed at the Media Rotana twice for work, and both times the hot water did not work at some point, and the other time we had to change rooms because of noise issues. The staff is courteous, and the food is good, but I would not choose this hotel for a personal stay... More 

Helpful?
Thank AlanBodkin
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear AlanBodkin, Thank you for the feedback. I am deeply sorry for the unfortunate incidents that you experienced during your previous stays with us. I sincerely apologize for the shortcomings that made you feel very disappointed. On a positive note, I'm pleased that you appreciated the quality of food we serve in the hotel, our spacious rooms accommodation and our... More 

Glarus, Switzerland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A typical dry businesshotel with good restaurants and good breakfast, a noce pool, bad internet and plenty of hookers at night. Be sure to bring sneakers if you want to use the gym, or they won't let you in.

Helpful?
Thank Janine K
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Janine K, Thank you for the review. We truly appreciate your kind words for the hotel especially your commendation of our restaurants, breakfast buffet and outdoor swimming pool. We have, however noted your constructive feedback. Your observations are important to us, and your comments are duly noted. We hope to welcoming you back in the near future. Kind regards,... More 

Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Excellent location, rooms, services and cleanliness. Staff is very friendly. Only issues I has was that while booking online it was stated that Internet is free but it was not free at all. Room price was increased during weekend, this info. was not provided while booking online.

Review collected in partnership with this hotel

Helpful?
Thank imran_kabeer
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear imran_kabeer, Thank you for sharing with us your experience during your recent stay at Media Rotana Dubai. I'm glad that our guest rooms, facilities, overall cleanliness of the hotel and location suited you well. I will definitely share your kind words with my team. This is an affirmation and encouragement for us to continue in giving our best service... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I'm extremely disappointed at the level of lies you guys are about! I went to Nelsons one night and I was told that if I spend 700 dirhams I would get one nights stay... first time I try to book it, I was told I need or proper id... I understood, now that I got my id I'm told I... More 

Helpful?
Thank Zazi M
Dubai, United Arab Emirates
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I decided to stay for 1 day at the media rotana. Upon check in I ran into some delays (I forgot my passport at home and only had my drivers license). We live in Abu Dhabi and my wife was on her way with my passport but she needed around 2 hours. Mr. Yousef understood the situation and instead of... More 

Helpful?
Thank Amro I
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Amro I, Thank you for your kind review. We're glad to hear that you were pleased with the service you received from our colleagues. Youssef truly appreciates your kind words, and we assure you that our service is genuine and heartfelt. We would also like to thank you for your constructive feedback. We will certainly look into making improvements... More 

Berlin, Germany
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The Hotel is definitely NOT a 5 star hotel. The rooms are shabby and needs urgent a refurbishment. The tile works in the bathrooms is very poor , edges are broken, groutings are chipped off. The service is very poor. So I personally experienced to need medical assistance and called therefor the guest service. The lady said she could NOT... More 

Helpful?
Thank Angelo V
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Angelo V, Thank you for your review. I'm sorry to hear that you feel your stay with us fell short of your expectations. I am, however thankful for your review, as it will greatly help us in our efforts to improve our facilities and services so that we may serve our guests better. While I understand that your less... More 

Kuwait
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was the first time i had stayed at the Media Rotana, upon checking in I was upgraded to a Suite, which was very nice. All of the staff I interacted with were friendly and courteous. Good selection of different foods at breakfast. Had dinner at Nelson's Pub one night and the food was really good. Overall I had no... More 

Review collected in partnership with Rotana Hotels

Helpful?
Thank randysizemore
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear randysizemore, Thank you for taking the time to write a review. I’m happy to hear that you were delighted with your stay with us. I’m thrilled that you were able to use our F&B outlets and enjoyed its ambiance, offerings and service. I assure you that it was our pleasure to provide you with the warmest service possible. Please... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the property last week and were extremely overwhelmed by the assistance of Mr. Munish at the help desk. There was a lady at the front desk initially who was clueless, unhelpful and irritating but Mr. Munish quickly stepped in to assist us and he also helped us the following day with suggestions about things to do in... More 

Helpful?
Thank Ashwathy S
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Ashwathy S, We are pleased to hear that you had enjoyed your stay at Media Rotana Dubai. We are heartened by your kind words, and Munish especially appreciates your compliments. Thank you for the review, and we hope to welcome you back in the near future. Kind regards, Rabih Melhem General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It was a great experience .. Every thing is good .. The only thing that I am not satisfied with , there is not enough employee at the counter, but they try to do their best to serve the customer as fast as possible

Helpful?
1 Thank najwanazawi
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear najwanazawi, Thank you for taking the time to share your feedback. We’re very happy to hear that you had enjoyed your visit, and that your team made your stay more memorable. We have shared your review with them, and everyone brightened of reading your kind words. Thank you for the heartwarming review. We hope to see you again soon.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, British, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Tecom | PO Box 503030, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $105 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Orbitz, Hotwire, Priceline, Expedia, TripOnline SA, Travelocity and Odigeo so you can book your Media Rotana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#79 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#111 Family Hotel in Dubai
#125 Luxury Hotel in Dubai
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