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Media Rotana
3,985 reviews
#324 of 869 Hotels in Dubai
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Hessa Street Barsha Heights, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
360
Panoramas (7) Room & Suite (373)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Media Rotana
Updated 07/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#324 of 869 hotels in Dubai
Location
Cleanliness
Service
Value
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Parking
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Poolside bar
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Arabic, Filipino
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
28Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
Hessa Street Barsha Heights, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Internet CityDubai Metro8 min
Rental CarsSee rental cars from $21/day
3985Reviews46Q+A100Room tips
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Popular mentions
We made experience with Media Rotana during our quarantine 10 days stay in November. We were tested positive in advance of our departure from Dubai when stayed in another hotel. Although this hotel promised us to extend our stay so that we might complete the quarantine there finally we were moved to Media Rotana as we understood they cooperate with DHA (Dubai Health Authority) and allocated some rooms for positive tested tourists. It is truth to say we would never choose this hotel for our stay in Dubai even for a business trip. But it´s good to say that I have heard about other tourists experience when they were moved outside Dubai, small rooms etc. So from this point of view it was a generous having a room with size of 36sqm for 2 persons. There was one big disadvantage. We have always stayed in rooms with balcony or terrace in Dubai. But rooms in Media Rotana having no balcony and also it is not possible to open window. So being locked in room (5th floor) with no chance to brief fresh air, open window and sit on balcony and especially in time when you really need to change the air in the room well....it was not a good experience for me and didn´t help to a smooth process of covid recovery. But it was not the hotel fault. But it was not the hotel fault. It is simply the style of construction of the hotel. The A/C was working but a bit noisy but A/C is not the same as fresh air. Maybe it was even more about the option to open the "cage". The meal was provided 3 times a day (+/- in the similar time). Well it was a bit monotone but appreciated that always there was some fruit for breakfast and fresh vegetable for lunch and dinner. The delivery from outside was also an option. We needed to work during the quarantine and have to say that wifi was perfect and great also for Netflix (it was necessary to prepay Netflix as the hotel TV offer was without film channels). Special thanks for Ali who accompanied us to the room on the first day and arranged for us delivery from pharmacy etc during our stay. Also he arranged for us late check-out when we were waiting for PCR test results prior our departure. The second thanks to doctor Apsy. She visited each guest twice a day, measured temperatur and blood oxigenation. She came even in the night when I didn´t feel well. Over time, I may say it was an overall "good" experience with the hotel.…
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Date of stay: November 2021
Value
Cleanliness
Service
Helpful
Response from Media Rotana, General Manager at Media Rotana
Responded 3 days ago
Dear Jana G, Thank you for sharing your feedback on TripAdvisor. We’re glad to learn that on the overall your stay with us was a good one. We have, however, noted your comments with regards to the unavailability of balcony in our guest rooms, and can only apologize should this have caused any inconvenience to you. I do, however, trust you understand that this cannot be changed due to the structural design of the building. Your feedback with regards to the menu selection have been noted. Moreover, thank you for your commendation to Ali. I will definitely convey your kind words to him to inspire him to uphold our service standards. We hope that there will be another opportunity to welcome you back again to Media Rotana in the near future. Kind regards, Sherif Madkour General Manager
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We had an excellent stay and experieced exceptional care from the whole team who made our stay safe, pleasant and unforgettable. Our special compliments to Mr. Sherif, Faten & Ameya for their warm welcome and genuine hospitality.
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Date of stay: December 2021Trip type: Traveled as a couple
Helpful
Response from Media Rotana, General Manager at Media Rotana
Responded 3 weeks ago
Dear George C, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Media Rotana. Best regards, Sherif Madkour General Manager
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I had a wonderful time at this hotel, the staff were all friendly and helpful, very responsive and professional. I booked a standard room which was fine except it was a connected room and the people next door were a bit noisy at night, so i asked to change the room and they immediately responded, they even upgraded me to a premium room at the same rate which was a really nice gesture. The rooms are spacious, clean with all the amenities you would expect in a 5 star hotel.
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Date of stay: December 2021Trip type: Traveled solo
Room Tip: Make sure you don’t get a connected room unless you asked for it.
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Helpful
Response from Media Rotana, General Manager at Media Rotana
Responded 3 weeks ago
Dear Seaside35049448238, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant future. Best regards, Sherif Madkour General Manager
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The hotel was very good and rooms very modern and has a swimming pool and club was very hood partys and the team was nice and helpful and MR Aung was very friendly and The food was very tasty Thank you !
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Date of stay: December 2021Trip type: Traveled solo
Helpful
Response from Media Rotana, General Manager at Media Rotana
Responded 4 weeks ago
Dear 634nadima, Thank you for sharing your feedback on TripAdvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Sherif Madkour General Manager
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Check in was smooth and easy with warm and welcoming staff. Nice large room which was both clean and comfortable if a little dated and in need of a ace lift. Definitely recommend this hotel to anyone staying in Dubai.
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Date of stay: December 2021Trip type: Traveled on business
Location
Service
Sleep Quality
Helpful
Response from Media Rotana, General Manager at Media Rotana
Responded 4 weeks ago
Dear andrewbO2065LN, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Media Rotana. Best regards, Sherif Madkour General Manager
Read more
PRICE RANGE
$58 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
media rotana, barsha - dubai hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha Heights (Tecom)
NUMBER OF ROOMS
536
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Claim Your Listing Frequently Asked Questions about Media Rotana
Which popular attractions are close to Media Rotana?
Nearby attractions include History Of Cinema Museum (0.2 miles).
What are some of the property amenities at Media Rotana?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Media Rotana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Media Rotana?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Media Rotana?
Conveniently located restaurants include Toshi, Nelson's, and Prego's.
Are there opportunities to exercise at Media Rotana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Media Rotana have an airport shuttle?
Yes, Media Rotana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Media Rotana have airport transportation?
Yes, Media Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Media Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Media Rotana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.