Wow very nice hotel and management, all the rooms are very wonderful view's from the rooms, staff's are very helpful, room's very spotless clean and tidy, housekeeping staff's are so helpful, i would like to thanks for all given such a wonderful hospitality, i will be back soon, henceforth this is my next my home, really am feeling like a my home Samaya hotel.
Had problems with cancellation and refund.. It was bad experience and service..Hope they improve their customer service and cancellation policy especially for long reservations.. Food was average .. Not recommending it and will not visit in future.
Stayed here for a week in September 2021 and hotel was excellent. Corridors were well kept and even smelt good. Lobby was spacious and had a cafe space too. The views of Dubai were also great from the 4th Floor. Doorman and check-in staff were also extremely professional. Location is about a 10-15 minute walk to Al Ghurair Mall and Union Metro Station. Easy for Uber pick-up. I recommend this hotel
1 its the worst experience i had onloline booking. After I waited 3hours to check in in the end they response no rooms we have problems in system and manger not there because its friday .alot of ppl just waiting for no thing no one can give any solution even they said no refund 😡 i let everey body know about my experience as. Even no polite way or apologies for their mistake
My clients recently stayed in Samaya Hotel and they absolutely loved their stay in the hotel. The breakfast was awesome and the staff was very courteous as well. A definite recommend if you are looking for an out of the World experience in Dubai.
The hotel are in good location if you like to stay at the Cornish. Few meter to the gulf and you can take a very cheep boat to the old town (less than one dollar) The hotel is clean, calm and well arranged Be careful that the suitable visit time is from November till March
Due to unavailability of my appartement in Dubai I stayed for 18 (!!) weeks in this very pleasant hotel. Being here gave me an alternative feeling-at-home. The people of the information desk, the people at the entrance, the porters, the people in the restaurant they all were friendly, cooperative, helpfull. It could not be better. Thank you all.......
The hotel is suitable for groups and for that reason is quite noisy and crowded. Rooms are quite comfortable, but the room service is inaccurate, that suggest a lower category. Gym and SPA need a refurbishment. The buffet breakfast is rich but of low quality, more generous on the salty food than on the sweet stuff. A very bad point was caught when the receptionist made an error at POS terminal that was unable to correct, a very serious issue for a high category hotel as it is erroneously reviewed.
Great customer service from staff very helpful and polite. Hotel magnificent too with great facilities. Manager helped us out with our booking and made changes for us which we were happy with overall this hotel ticks all the boxes when it comes to value for money will definitely recommend to family and friends.
The hotel was good and people perfect. Thanks Hazel for your help for the checkout even if at that moment you were busy and by yourself. Swimming pool was amazing. Breakfast buffet was ok but some of the aliments were kind of dry.
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