We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

dusitD2 Kenz Hotel

Sheikh Zayed Road Barsha Heights, Near Internet City Metro Station, Dubai United Arab Emirates
avatar-imageavatar-imageavatar-image
Traveler (860)
Room & Suite (215)
Dining (176)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#8 of 49 special hotels in Dubai
Location
4.5
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
Located in the Barsha Heights district of Dubai facing Sheikh Zayed Road, the dusitD2 kenz hotel is an upscale, contemporary hotel that caters to both business and leisure travelers. The hotel is strategically located next to Dubai Internet City Metro Station, with major leisure and business destinations such as Dubai World Trade Centre, Dubai international Airport, Dubai Marina and Dubai Mall within easy reach. This contemporary hotel comprises of 237 rooms and suites, an executive floor, a rooftop pool, a spa and a fitness centre. With a natural passion for the finest ingredients, exquisite flavors and modern presentation, dusitD2 kenz hotel offers unique dining options at our restaurants, Ostro and Wise Kwai, taking diners on a memorable journey defined by Mediterranean cuisine and Thai market street food.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Kids stay free
Babysitting
Airport transportation
Valet parking
Wifi
Rooftop pool
Pool with view
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Minibar
Flatscreen TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, French, Russian, Arabic and 6 more

Location

Sheikh Zayed Road Barsha Heights, Near Internet City Metro Station, Dubai United Arab Emirates
Name/address in local language
dusitD2 Kenz Hotel
Traveler Insights
This summary was created by AI, based on 57 recent English reviews.
Powered by AI
The dusitD2 Kenz Hotel boasts an inviting atmosphere and central location, according to many guests. Reviewers commend the cleanliness of the hotel and the friendly, professional service, although some suggested improvements in deep cleaning certain areas. The rooms earn praise for their size and cleanliness, but some travelers reported issues with smell, noise, and outdated decor. While most guests appreciated the amenities, there were some complaints about the WiFi and room amenities. Opinions on value varied, with some considering it reasonable, while others felt it was overpriced.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
Location
Convenient
Many travelers appreciate the hotel's central location, highlighting its proximity to the metro station and various attractions.
  • Barbados_addict
    Barbados_addict
    Aug 2023 226 contributions
    We booked this as a cheap hotel in a good location for our family of 5 for an overnight stay in Dubai...
  • Andrea E
    Andrea E
    Jul 2023 2 contributions
    ...The cleanliness of room was perfect, location is genius metro marina downtown everything is near and shuttle service for malls and beach is additional quality...
  • GGAdelaide
    GGAdelaide
    Jun 2023 37 contributions
    ...Good location, very close to the Metro...
  • nickymcd1983
    nickymcd1983
    Apr 2023 111 contributions
    ...The location is central to the palm and burj...
  • Mariella
    Mariella
    Mar 2023 9 contributions
    ...Most significant thing about this hotel is location, metro is just a step away, mall of Emirates is very near and also marina and jbr are two metro stations away, so as per budget and location this hotel is highly recommended...
  • Gamze
    Gamze
    Mar 2023 9 contributions
    ...The best thing about this hotel is its location which distinguishes it with services and value( Located Just behind Internet City Metro Station) talking about the rooms, they are quite spacious and good, breakfast is also very good, from the room service staff to the front office staff All are well behaved...
  • Lyne L
    Lyne L
    Mar 2023 1 contribution
    ...Just want to thanks The hotel is so convenient location, it’s easy reaching by train also the hotel is very nice inside and out...
  • Josef Polak
    Josef Polak
    Mar 2023 2 contributions
    ...Great location, right next to the metro...
  • Leonid Z
    Leonid Z
    Feb 2023 1 contribution
    ...)… just to conclude, good breakfast, great managers, clean rooms, one of the best beds and lining, comfy but small swimming pool, very close to metro, not far from Dubai Palm, price, location and service one of the best!...
  • Vacation20395819414
    Vacation20395819414
    Feb 2023 1 contribution
    Excellence location for Metro Station, Room was comfortable and clean just perfect...
  • Julie F
    Julie F
    Jan 2023 3 contributions
    ...Good location although taxi's are not very familiar with it and usually miss the entrance or wait in the road for you...
  • TJR
    TJR
    Jan 2023 3 contributions
    ...And the location is great residential area, near train station, there is also a park, supermarkets, and restaurants...
  • Anastasios S
    Anastasios S
    Jan 2023 2 contributions
    Nice hotel situated in a great location...
  • TripblogerErez
    TripblogerErez
    Dec 2022 34 contributions
    The location is close to Metro 2 but in a bad area far away from everything- I recommend Dubai mall area marina or Palm...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    ...The hotel is in a great location in a 2 minute walk to the metro...
  • Alan W
    Alan W
    Nov 2022 26 contributions
    Great location just metres from the metro and all that Dubai offers...
  • Es199988
    Es199988
    Oct 2022 13 contributions
    ...Only a 2 minute walk out of the back door to the metro so with a 1 week metro pass, it was the absolute perfect location for getting anywhere that we needed...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...Positive: Location is nice, very close to metro, nice park with supermarkets and food places around...
  • vian h
    vian h
    Oct 2022 15 contributions
    ...It's location was fantastic near to the metro station...
  • Germa Mae
    Germa Mae
    Sep 2022 13 contributions
    ...The location is very central the internet city metro station is just few steps away from the hotel...
  • Ahmed Noureldin
    Ahmed Noureldin
    Sep 2022 2 contributions
    ...Location is ideal, cleanliness is perfect , walking distance from metro station...
  • Erik
    Erik
    Aug 2022 10 contributions
    ...Quite convenient location, however breakfast options are not really something extraordinary and during covid there was no buffet available...
Powered by AI
Atmosphere
Inviting
Many travelers find the hotel's atmosphere to be inviting, with a well-decorated lobby and clean, well-appointed rooms. Some, however, found the rooms to be outdated and dark.
  • Diana P
    Diana P
    Aug 2023 2 contributions
    ...The rooms were spacious and well-appointed, with all the amenities you could want...
  • Barbados_addict
    Barbados_addict
    Aug 2023 226 contributions
    ...The rooms were good, spacious and comfortable...
  • Mr_ 42
    Mr_ 42
    Jul 2023 4 contributions
    It was lovely staying in this property they got nice and clean rooms with city view...
  • GGAdelaide
    GGAdelaide
    Jun 2023 37 contributions
    ...The room was good, comfy bed and lovely bathroom...
  • Mariella
    Mariella
    Mar 2023 9 contributions
    ...The room was very clean hotel lobby is very big and well decorated, breakfast was tasty and has a variety options...
  • Vacation20395819414
    Vacation20395819414
    Feb 2023 1 contribution
    Excellence location for Metro Station, Room was comfortable and clean just perfect...
  • Julie F
    Julie F
    Jan 2023 3 contributions
    ...Rooms very clean and well appointed...
  • mir01234
    mir01234
    Dec 2022 25 contributions
    ...The rooms are dark, with a terrible view, the furniture is outdated, as well as the gym with very poor equipment, where they give you disgusting old towels...
  • Charles A
    Charles A
    Oct 2022 2 contributions
    ...I liked the calmness in thr facilities, no noise our loud music...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...From beginning I asked for a room with cleaned or new interior esepecially carpets, curtains and furniture with fabric, because I have dust allergy, but this one was also ignored...
  • Germa Mae
    Germa Mae
    Sep 2022 13 contributions
    ...During my stay I frequent the lobby as the ambiance is so good to just sit read a book or watch something on your laptop. Love my room and how the housekeeping made it everyday...
Powered by AI
Rooms
Spacious
Travelers appreciate the room size and cleanliness but reported issues with smell, noise, and outdated decor. Some also complained about insufficient storage and unmet requests.
  • Adrian
    Adrian
    Jul 2023 2 contributions
    ...She was extremely courteous and attentive, taking the time to answer all of my questions and provide detailed information about the hotel's services... The rooms were very clean & neat, the pool is good, and the breakfast at Ostro is very good...
  • Cynthia B
    Cynthia B
    Jul 2023 2 contributions
    ...Wanted to separately mention night shift guy Mahmood, who assisted us with check-in issues, Cleaning team were also good - always timed the room clean as I wished and some nice touches left in the room... Rooms: 5/5 Service:5/5 Location:5/5 Hotel highlightsLuxury : Great Value Food: Breakfast good, dinner average Travel Desk: Highly recommneded Nearby activities: Food & drinks cafes Easy access to Dubai Marina ,JBR, malls through shuttle...
  • Andrea E
    Andrea E
    Jul 2023 2 contributions
    ...The rooms are as always well equipped. The cleanliness of room was perfect, location is genius metro marina downtown everything is near and shuttle service for malls and beach is additional quality...
  • Markus M
    Markus M
    Mar 2023 2 contributions
    ...The beds in the room were good and there were enough pillows, but the room had damp air that made the clothes and sheets feel uncomfortable...
  • Cavan
    Cavan
    Mar 2023 1 contribution
    ...Was upgraded at the reception which cost me an extra £250 + for the 3 nights. Lights didn’t work (they would not switch off) in the ‘suite’ , no cups to make a hot drink and zero hangers to hang any clothes up!... I called reception on numerous occasions to request for the lights to be switched off - zero response to the room to sort...
  • esma u
    esma u
    Mar 2023 3 contributions
    ...The room was smelling really bad and even they didn’t listen anything I requested... There are so many good rates hotels nearby...
  • Gamze
    Gamze
    Mar 2023 9 contributions
    ...The best thing about this hotel is its location which distinguishes it with services and value( Located Just behind Internet City Metro Station) talking about the rooms, they are quite spacious and good, breakfast is also very good, from the room service staff to the front office staff All are well behaved...
  • Ayman R
    Ayman R
    Jan 2023 1 contribution
    ...Very friendly staff Rooms are clean and comfortable People at the Reception are friendly,specially Radwa and herita Breakfast buffet and food generally were good too, especially Mr Ahmed balabel...
  • mir01234
    mir01234
    Dec 2022 25 contributions
    We paid more than 1000 AED for the lowest category room for 2 people... The rooms have the noisiest air conditioning I have ever experienced, even on the lowest setting and it doesn't even work well... After a whole day of running it, the temperature in the room only dropped by 3 degrees... The rooms are dark, with a terrible view, the furniture is outdated, as well as the gym with very poor equipment, where they give you disgusting old towels... It is a completely ordinary hotel, but very overpriced... We were not allowed to cancel the reservation after 1 night...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    We arrived at the hotel early in the morning and we wanted to take a room with a balcony. The staff is very helpful and we were offered a nice room with a view to SZ road for a small amount of money... The room was spacious and it was regularly cleaned... We strongly recommend to stay at this hotel...
  • TripblogerErez
    TripblogerErez
    Dec 2022 34 contributions
    ...Room wasn’t cleaned until 3 pm so when returning after busy morning - we had to wait for it to b cleaned and refinished...
  • Alan W
    Alan W
    Nov 2022 26 contributions
    ...The rooms are a good size, we had 604 and 605... Bedrooms could benefit from more shelves and draws for your clothes however we just lived out of the suitcase as I'm sure many do...
  • Rachel W
    Rachel W
    Nov 2022 61 contributions
    ...The room was a great size and the bathroom has a lovely large walk in shower. The hotel is kept very clean and the rooms are cleaned daily... Our only negative was we had an adjoining room and on our 3rd night we had noisy neighbours arrive and were not considerate at all and I complained to reception... We were offered another room but declined as we only had 3 nights left at this point, but they were very kind to offer for us to have another room...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...negatives: The room had a bad smell, from the AC came also a bad smell... From beginning I asked for a room with cleaned or new interior esepecially carpets, curtains and furniture with fabric, because I have dust allergy, but this one was also ignored...
  • Eszter B
    Eszter B
    Oct 2022 2 contributions
    ...You can find in the room iron machine, hairdryer, minibar... Unfortunately in our room was the ventilation next to the bed so it was a bit disturbing during sleeping...
  • Lin J
    Lin J
    Oct 2022 4 contributions
    ...They knocked at my door twice when I used “do not disturb” because they wanted to clean the room during the weekend...
  • Charles A
    Charles A
    Oct 2022 2 contributions
    ...I liked the calmness in thr facilities, no noise our loud music...
  • Conchi
    Conchi
    Sep 2022 14 contributions
    ...Despite the room is older that the pictures on the website the room was clean but it could get some improvement with a deep carpet cleaning and cleaning of the curtains...
  • Jonathan G
    Jonathan G
    Sep 2022 244 contributions
    ...Spoke to reception and someone came to spray the room(I think I was at breakfast) the room smelt fine for about 20min... My room was showing another rooms Home Screen...
  • Pascale Y
    Pascale Y
    Jan 2022 2 contributions
    I booked a deluxe room to celebrate my honeymoon on January 2022, but the hotel was below expectations, the room was spacious but with no view at all, I kept asking them to change my room but the staff wasn't helpful and they didn't care to change it...
Powered by AI
Value
Reasonable
Travelers have mixed feelings about the hotel's value. Some found it reasonable and cost-effective, while others thought it was overpriced for the services provided.
  • Barbados_addict
    Barbados_addict
    Aug 2023 226 contributions
    We booked this as a cheap hotel in a good location for our family of 5 for an overnight stay in Dubai...
  • Mr_ 42
    Mr_ 42
    Jul 2023 4 contributions
    ...Food overall was good specially the business lunch for just 69 where you have 3 course set menu with lot of options...
  • Cynthia B
    Cynthia B
    Jul 2023 2 contributions
    ...Travel desk guy Muhammad israr was also very helpful and cheap as compare to online and we Booked several tours from Muhammad. Rooms: 5/5 Service:5/5 Location:5/5 Hotel highlightsLuxury : Great Value Food: Breakfast good, dinner average Travel Desk: Highly recommneded Nearby activities: Food & drinks cafes Easy access to Dubai Marina ,JBR, malls through shuttle...
  • Vasil S
    Vasil S
    Apr 2023 1 contribution
    ...On site you can book all your desert and sea activities and tours at great prices...
  • Gamze
    Gamze
    Mar 2023 9 contributions
    ...The best thing about this hotel is its location which distinguishes it with services and value( Located Just behind Internet City Metro Station) talking about the rooms, they are quite spacious and good, breakfast is also very good, from the room service staff to the front office staff All are well behaved. I would like to specially mention the name of travel desk staff Mr Mohammad Israr who made our trip to Dubai a memorable one with very reasonable prices, specially the Safari Trip was extraordinary...
  • Cavan
    Cavan
    Mar 2023 1 contribution
    1 - awful hotel and could get so much better for the cost. Was upgraded at the reception which cost me an extra £250 + for the 3 nights...
  • Josef Polak
    Josef Polak
    Mar 2023 2 contributions
    ...The wait staff, especially Mr. Musfiq was perfect at his job...
  • esma u
    esma u
    Mar 2023 3 contributions
    ...Next time I would prefer other hotels around. There are so many good rates hotels nearby...
  • Mariam T
    Mariam T
    Feb 2023 3 contributions
    ...For 1 person Communication is bad with the reception Breakfast is ok but not worthy...
  • Arjohn L
    Arjohn L
    Feb 2023 2 contributions
    ...However, I did not enjoy the morning buffet food...
  • Martin D
    Martin D
    Jan 2023 1 contribution
    ...Thank you Mizar for the good cleaning service!...
  • TJR
    TJR
    Jan 2023 3 contributions
    ...Overall great value for money...
  • Julie F
    Julie F
    Jan 2023 3 contributions
    Good quality hotel and good value for money...
  • mir01234
    mir01234
    Dec 2022 25 contributions
    We paid more than 1000 AED for the lowest category room for 2 people... The rooms have the noisiest air conditioning I have ever experienced, even on the lowest setting and it doesn't even work well... The pool with the terrace is so small and ugly that it is not worth even going there to see it... self service, the waiters will bring you absolutely nothing... There are unpleasant protectors made of artificial material on the mattresses, which we took down because it was impossible to sleep on them... I don't understand how anyone can give this hotel a good rating for such a price... It is a completely ordinary hotel, but very overpriced...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    ...The staff is very helpful and we were offered a nice room with a view to SZ road for a small amount of money...
  • Sally B
    Sally B
    Dec 2022 2 contributions
    ...We enjoyed half board at the hotel and food was extremely good ...
  • Lin J
    Lin J
    Oct 2022 4 contributions
    ...And they said the maximum amount they would consider to compensate was 5 times of the laundry costs while my dress is way above that price... Recommend the steamed sea bass... Just don’t use the laundry for anything expensive...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...Water pressure in shower was good... Overall not bad, but for the rate I paid, I could have had better options specially one without AC and moldy smell...
  • Charlotte H
    Charlotte H
    Oct 2022 1 contribution
    ...For the price of the hotel we definitely did not appreciate having a twin size bed...
  • Behnam
    Behnam
    Nov 2021 7 contributions
    ...This hotel is a good choice for an economy trip. It serves great as an affordable accommodation for a business trip or a vacation where you plan to spend time in other places... However, I cant recommend it for a romantic experience...
Powered by AI
Cleanliness
Spotless
Most travelers commend the cleanliness of the hotel, from the rooms to the lobby. Some suggested improvements in deep cleaning certain areas, such as carpets and curtains.
  • Cynthia B
    Cynthia B
    Jul 2023 2 contributions
    ...Wanted to separately mention night shift guy Mahmood, who assisted us with check-in issues, Cleaning team were also good - always timed the room clean as I wished and some nice touches left in the room...
  • Andrea E
    Andrea E
    Jul 2023 2 contributions
    ...The cleanliness of room was perfect, location is genius metro marina downtown everything is near and shuttle service for malls and beach is additional quality...
  • Adrian
    Adrian
    Jul 2023 2 contributions
    ...The rooms were very clean & neat, the pool is good, and the breakfast at Ostro is very good...
  • Mr_ 42
    Mr_ 42
    Jul 2023 4 contributions
    It was lovely staying in this property they got nice and clean rooms with city view...
  • Mariella
    Mariella
    Mar 2023 9 contributions
    ...The room was very clean hotel lobby is very big and well decorated, breakfast was tasty and has a variety options... I would like to thank all the staff specially Mr. Ahmed reda, Radwa, Muhammad and all cleaning staff for their professionalism and excellent service...
  • Leonid Z
    Leonid Z
    Feb 2023 1 contribution
    ...)… just to conclude, good breakfast, great managers, clean rooms, one of the best beds and lining, comfy but small swimming pool, very close to metro, not far from Dubai Palm, price, location and service one of the best!...
  • Ayman R
    Ayman R
    Jan 2023 1 contribution
    ...Very friendly staff Rooms are clean and comfortable People at the Reception are friendly,specially Radwa and herita Breakfast buffet and food generally were good too, especially Mr Ahmed balabel...
  • Mohamed7ElNaggar
    Mohamed7ElNaggar
    Jan 2023 108 contributions
    Quiet hotel with average services.. near to metro station just few steps.. clean rooms... A non smoking facility with a wide car parking... My special regards to the house keeping guys for their kindness...
  • Marco R
    Marco R
    Jan 2023 1 contribution
    ...The deluxe room was large, clean and comfortable, breakfast was international with both salted and sweet options... sauna and Jim are always available and included in the price... last but not least the staff was fantastic especially Mahmoud always kind and polite, he helped us with any our requests...
  • Martin D
    Martin D
    Jan 2023 1 contribution
    Everything was pefect, nice hotel for good vacation with perfect cleaning service... Thank you Mizar for the good cleaning service!...
  • Tobbe
    Tobbe
    Jan 2023 1 contribution
    ...Friendly and very helpful staff, smile everywhere, nice, clean, massage, gym, amazing breakfastbuffe, cozy outside dining, cleaning is excellent, ect...
  • TripblogerErez
    TripblogerErez
    Dec 2022 34 contributions
    ...Room wasn’t cleaned until 3 pm so when returning after busy morning - we had to wait for it to b cleaned and refinished...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    ...The room was spacious and it was regularly cleaned. Twice we asked the housekeeper to bring us one more towel, because we were 2... We strongly recommend to stay at this hotel...
  • Sally B
    Sally B
    Dec 2022 2 contributions
    ...We had a beautiful room on the 16th floor, which was cleaned daily...
  • Rachel W
    Rachel W
    Nov 2022 61 contributions
    ...The room was a great size and the bathroom has a lovely large walk in shower. The hotel is kept very clean and the rooms are cleaned daily... Towels are provided at the pool area...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...From beginning I asked for a room with cleaned or new interior esepecially carpets, curtains and furniture with fabric, because I have dust allergy, but this one was also ignored... And also the appearance of the staff is very neat and clean... Water pressure in shower was good...
  • Mohamed
    Mohamed
    Oct 2022 1 contribution
    ...The room is very clean and the breakfast is good and contain a lot of variety...
  • Conchi
    Conchi
    Sep 2022 14 contributions
    ...Despite the room is older that the pictures on the website the room was clean but it could get some improvement with a deep carpet cleaning and cleaning of the curtains. I got nice clean towels the first day and the second day I got old towels but as soon as I called they brought me good and clean towels...
  • Germa Mae
    Germa Mae
    Sep 2022 13 contributions
    ...Love my room and how the housekeeping made it everyday...
  • Ahmed Noureldin
    Ahmed Noureldin
    Sep 2022 2 contributions
    Everything was perfect, thanks to Mr. Mohamoud at the reception and professional attitude frrom all the staff... Location is ideal, cleanliness is perfect , walking distance from metro station...
Powered by AI
Service
Attentive
Most travelers appreciated the friendly, professional, and attentive service from the hotel staff, with a few reporting subpar experiences.
  • Diana P
    Diana P
    Aug 2023 2 contributions
    ...I stayed here in July and I had an absolutely fantastic experience! The rooms were spacious and well-appointed, with all the amenities you could want... The staff was incredibly friendly and helpful... The hotel also had a great Thai restaurant Wise Kiwai, with delicious food and drinks, also they have Travel desk in the lobby and The guy( Muhammad ) sitting there is one of the best tour agents I have met in my life...
  • Adrian
    Adrian
    Jul 2023 2 contributions
    I wanted to share my highly positive opinion about your hotel, specifically about your exceptional front desk host Romina and travel desk staff Muhammad. My stay at your hotel was simply perfect, largely thanks to the warm and professional welcome I received upon my arrival... From the very first moment, Romina greeted me with a radiant smile and a caring attitude... She was extremely courteous and attentive, taking the time to answer all of my questions and provide detailed information about the hotel's services... On the other side at the travel desk, Mr Muhammad’s extensive knowledge of the area was of great help in discovering nearby tourist attractions at very affordable prices with exceptional and professional services... In summary, I would like to express my gratitude towards your hotel and I will not hesitate to recommend your hotel to my loved ones and to return myself during my future travels... The rooms were very clean & neat, the pool is good, and the breakfast at Ostro is very good...
  • MIA
    MIA
    Jul 2023 13 contributions
    It’s all started with a genuine warm welcome from the security outside the main entrance who immediately offered luggage assistance. Check in was smooth and Ahmed at reception explained all the hotel facilities and shared his contact details for issues... Nice neat, clean and well equipped room with all Modren facilities... Strongly recommend and definitely coming back soon...
  • Cynthia B
    Cynthia B
    Jul 2023 2 contributions
    ...However, the one thing that separates it from competition - is staff and their attentiveness and helpfulness. Wanted to separately mention night shift guy Mahmood, who assisted us with check-in issues, Cleaning team were also good - always timed the room clean as I wished and some nice touches left in the room... Travel desk guy Muhammad israr was also very helpful and cheap as compare to online and we Booked several tours from Muhammad... Rooms: 5/5 Service:5/5 Location:5/5 Hotel highlightsLuxury : Great Value Food: Breakfast good, dinner average Travel Desk: Highly recommneded Nearby activities: Food & drinks cafes Easy access to Dubai Marina ,JBR, malls through shuttle...
  • nickymcd1983
    nickymcd1983
    Apr 2023 111 contributions
    ...Only a 5 min walk from the back of the hotel (card needed for exit and entrance) to the train station... You could choose an a la cart lunch 12-3 or buffet tea 6-10:30... About an hours walk to the palm and a 25 min train ride to the burj... Staff were friendly and rooms very clean...
  • Cavan
    Cavan
    Mar 2023 1 contribution
    ...Was upgraded at the reception which cost me an extra £250 + for the 3 nights... I called reception on numerous occasions to request for the lights to be switched off - zero response to the room to sort...
  • Mariella
    Mariella
    Mar 2023 9 contributions
    ...Stayed here with my mother, It was lovely, We really enjoyed our whole stay in this hotel. The room was very clean hotel lobby is very big and well decorated, breakfast was tasty and has a variety options... And for guest convenience they have free shuttle bus service for Mall of Emirates, Jbr beach, Blue water island and Outlet mall... Another advantage of this hotel is that there is a travel desk where Muhammad turned our Dubai tour into a wonderful memory with his excellent service and manners... I would like to thank all the staff specially Mr. Ahmed reda, Radwa, Muhammad and all cleaning staff for their professionalism and excellent service...
  • Gamze
    Gamze
    Mar 2023 9 contributions
    ...I would like to specially mention the name of travel desk staff Mr Mohammad Israr who made our trip to Dubai a memorable one with very reasonable prices, specially the Safari Trip was extraordinary...
  • Lyne L
    Lyne L
    Mar 2023 1 contribution
    We were so lucky to have such nicer front desk staffers to help us checking in and help us to solve the problem...
  • Mariam T
    Mariam T
    Feb 2023 3 contributions
    ...Cleasing service is the worst ever Keys block everyday Gym closes at 7pm Tooo small swiming pool. For 1 person Communication is bad with the reception Breakfast is ok but not worthy...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    ...The staff is very helpful and we were offered a nice room with a view to SZ road for a small amount of money... Twice we asked the housekeeper to bring us one more towel, because we were 2... We would like to thank the Chef and all the personal of the restaurant for tasty food and rapid service (especially in the morning)... Separately we’d like to thank Zakir who solved all our problems... The hotel provides transfers to the beach of Bluewaters, outlet mall and The Mall of the Emirates... We strongly recommend to stay at this hotel...
  • mir01234
    mir01234
    Dec 2022 25 contributions
    ...After a whole day of running it, the temperature in the room only dropped by 3 degrees... self service, the waiters will bring you absolutely nothing... I recommend the hotel management to try it for at least one night to sleep on it... We were not allowed to cancel the reservation after 1 night...
  • Jamil K
    Jamil K
    Dec 2022 4 contributions
    Overall the hotel met our expectations ... Breakfast and very good reception service... I have to mention the receptionists Radwa an Harshi for their delicacy and attention to us... I have to mention also the friendliness of the attendant who stays outiside during the day, unfortunately I didnt remember her name but she will definitely remember us...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...I mentioned this at the reception twice, but they ignored it... The TV channels were not working properly poor conncetion... The WIFI was ok but a lot of disconnections... The food from room service was ok, but a whole meal was missing and I had to tell him that it is missing... The pool is only open until 8pm, which is acceptable, but why is the Gym only open until 8?... It was the first time, that I never had to wait more than two rings to reach someone from reception or room service... And also the appearance of the staff is very neat and clean... Reception should learn to listen a little bit more and not to pretend to listen (at least that was my impression) The room service was fast and friendly... Water pressure in shower was good...
  • Eszter B
    Eszter B
    Oct 2022 2 contributions
    The hotel is located 1 minute walking distance from the entrance of the metro station... You can find in the room iron machine, hairdryer, minibar... After checkout you can leave the luggage at the hotel and you can use the wellness till your flight arrives...
  • Lin J
    Lin J
    Oct 2022 4 contributions
    ...Wonderful and super friendly & helpful reception. The Philippine lady (slim, long hair with a beautiful smile) helped me a lot at the time I checked in and throughout the stay... Every day they help me with the door, the taxi, and always smiling... They knocked at my door twice when I used “do not disturb” because they wanted to clean the room during the weekend... Problem is they did not even try to solve it after several rounds of complaints... The Thai restaurant on the 1st floor is good... Recommend the steamed sea bass...
  • Charles A
    Charles A
    Oct 2022 2 contributions
    ...The hotel staff was very responsive, and helpful. The receptionist Ms Harshi was very professional and assisted me in checking in and out with great attention... I liked the calmness in thr facilities, no noise our loud music... Great hotel if you're spending time in dubai...
  • Es199988
    Es199988
    Oct 2022 13 contributions
    We booked this hotel through Love holidays and we’re blown away by how lovely it was!... Great room service options and the staff were really lovely... Only a 2 minute walk out of the back door to the metro so with a 1 week metro pass, it was the absolute perfect location for getting anywhere that we needed...
  • Jonathan G
    Jonathan G
    Sep 2022 244 contributions
    ...So I arrived late checkin was fine. Ordered food and the guy who delivered it noted the smell in the room, I was worried it was my boots... Spoke to reception and someone came to spray the room(I think I was at breakfast) the room smelt fine for about 20min... Any way already had very droopy wifi, and there no wifi at the pool... Every time I got in a lift the wifi dropped... Not good enough, close it and move breakfast somewhere else...
  • Pascale Y
    Pascale Y
    Jan 2022 2 contributions
    I booked a deluxe room to celebrate my honeymoon on January 2022, but the hotel was below expectations, the room was spacious but with no view at all, I kept asking them to change my room but the staff wasn't helpful and they didn't care to change it... The food was ok, free parking, hotel clean but i did not enjoy my stay, not honeymoon material at all...
Powered by AI
Amenities
Satisfactory
Guests appreciate the hotel's convenient location, cleanliness, and helpful staff, but reported issues with WiFi and room amenities.
  • Diana P
    Diana P
    Aug 2023 2 contributions
    ...I stayed here in July and I had an absolutely fantastic experience! The rooms were spacious and well-appointed, with all the amenities you could want... The staff was incredibly friendly and helpful... The hotel also had a great Thai restaurant Wise Kiwai, with delicious food and drinks, also they have Travel desk in the lobby and The guy( Muhammad ) sitting there is one of the best tour agents I have met in my life... I would definitely recommend the DusitD2 Hotel to anyone looking for a great place to stay!...
  • Adrian
    Adrian
    Jul 2023 2 contributions
    ...My stay at your hotel was simply perfect, largely thanks to the warm and professional welcome I received upon my arrival... She was extremely courteous and attentive, taking the time to answer all of my questions and provide detailed information about the hotel's services... On the other side at the travel desk, Mr Muhammad’s extensive knowledge of the area was of great help in discovering nearby tourist attractions at very affordable prices with exceptional and professional services... For the travelers, let me tell you that this hotel is in the center of the city, right next to the metro... The rooms were very clean & neat, the pool is good, and the breakfast at Ostro is very good...
  • MIA
    MIA
    Jul 2023 13 contributions
    It’s all started with a genuine warm welcome from the security outside the main entrance who immediately offered luggage assistance. Check in was smooth and Ahmed at reception explained all the hotel facilities and shared his contact details for issues... Nice neat, clean and well equipped room with all Modren facilities... Overall a very well maintained hotel...
  • Cynthia B
    Cynthia B
    Jul 2023 2 contributions
    ...Travel desk guy Muhammad israr was also very helpful and cheap as compare to online and we Booked several tours from Muhammad. Rooms: 5/5 Service:5/5 Location:5/5 Hotel highlightsLuxury : Great Value Food: Breakfast good, dinner average Travel Desk: Highly recommneded Nearby activities: Food & drinks cafes Easy access to Dubai Marina ,JBR, malls through shuttle...
  • nickymcd1983
    nickymcd1983
    Apr 2023 111 contributions
    ...Only a 5 min walk from the back of the hotel (card needed for exit and entrance) to the train station... You could choose an a la cart lunch 12-3 or buffet tea 6-10:30... The location is central to the palm and burj... Staff were friendly and rooms very clean...
  • Markus M
    Markus M
    Mar 2023 2 contributions
    The pool area is too small and the breakfast is bad for a European breakfast lover. The staff is friendly and the subway station is close by when you use the backyard gate... The beds in the room were good and there were enough pillows, but the room had damp air that made the clothes and sheets feel uncomfortable...
  • Mariella
    Mariella
    Mar 2023 9 contributions
    ...Stayed here with my mother, It was lovely, We really enjoyed our whole stay in this hotel. The room was very clean hotel lobby is very big and well decorated, breakfast was tasty and has a variety options... And for guest convenience they have free shuttle bus service for Mall of Emirates, Jbr beach, Blue water island and Outlet mall... Another advantage of this hotel is that there is a travel desk where Muhammad turned our Dubai tour into a wonderful memory with his excellent service and manners...
  • Lyne L
    Lyne L
    Mar 2023 1 contribution
    ...We were so lucky to have such nicer front desk staffers to help us checking in and help us to solve the problem. Just want to thanks The hotel is so convenient location, it’s easy reaching by train also the hotel is very nice inside and out...
  • Gamze
    Gamze
    Mar 2023 9 contributions
    ...A high quality hotel that is perfect in every way. The best thing about this hotel is its location which distinguishes it with services and value( Located Just behind Internet City Metro Station) talking about the rooms, they are quite spacious and good, breakfast is also very good, from the room service staff to the front office staff All are well behaved...
  • Ayman R
    Ayman R
    Jan 2023 1 contribution
    ...Very friendly staff Rooms are clean and comfortable People at the Reception are friendly,specially Radwa and herita Breakfast buffet and food generally were good too, especially Mr Ahmed balabel... Gym equipments were all new House keeping is so fast...
  • Alexander I
    Alexander I
    Dec 2022 1 contribution
    We arrived at the hotel early in the morning and we wanted to take a room with a balcony. The staff is very helpful and we were offered a nice room with a view to SZ road for a small amount of money... The room was spacious and it was regularly cleaned... Twice we asked the housekeeper to bring us one more towel, because we were 2... Breakfast was great with a big choice of starters and fruit... We would like to thank the Chef and all the personal of the restaurant for tasty food and rapid service (especially in the morning)... The hotel provides transfers to the beach of Bluewaters, outlet mall and The Mall of the Emirates... The hotel is in a great location in a 2 minute walk to the metro... We strongly recommend to stay at this hotel...
  • mir01234
    mir01234
    Dec 2022 25 contributions
    ...The pool with the terrace is so small and ugly that it is not worth even going there to see it...
  • Alan W
    Alan W
    Nov 2022 26 contributions
    ...Great location just metres from the metro and all that Dubai offers. Staff are lovely, warm, welcoming, and attentative... The rooms are a good size, we had 604 and 605... The bathroom is large with a walk-in shower... Bedrooms could benefit from more shelves and draws for your clothes however we just lived out of the suitcase as I'm sure many do... Gym and pool on the top floor is very refreshing with greats views...
  • kawusu
    kawusu
    Oct 2022 2 contributions
    ...The double bed had two matresses, so if you slept in the middle, you would lay in the gap... The WIFI was ok but a lot of disconnections... First I was impressed about the light remote, but that also was not working properly... The pool is only open until 8pm, which is acceptable, but why is the Gym only open until 8?... Positive: Location is nice, very close to metro, nice park with supermarkets and food places around... It was the first time, that I never had to wait more than two rings to reach someone from reception or room service... Water pressure in shower was good...
  • Eszter B
    Eszter B
    Oct 2022 2 contributions
    The hotel is located 1 minute walking distance from the entrance of the metro station... You can find in the room iron machine, hairdryer, minibar... The breakfast is good, several European and local food are available... There is a pool on the top of the building and you have massage possibilities... After checkout you can leave the luggage at the hotel and you can use the wellness till your flight arrives...
  • Charles A
    Charles A
    Oct 2022 2 contributions
    ...The hotel staff was very responsive, and helpful. The receptionist Ms Harshi was very professional and assisted me in checking in and out with great attention... I liked the calmness in thr facilities, no noise our loud music... Great hotel if you're spending time in dubai...
  • Es199988
    Es199988
    Oct 2022 13 contributions
    We booked this hotel through Love holidays and we’re blown away by how lovely it was! The restaurant was designed nicely and the buffet food was great (the fish was to die for!)... Great room service options and the staff were really lovely... Only a 2 minute walk out of the back door to the metro so with a 1 week metro pass, it was the absolute perfect location for getting anywhere that we needed...
  • Germa Mae
    Germa Mae
    Sep 2022 13 contributions
    ...The location is very central the internet city metro station is just few steps away from the hotel. Shuttle buses are available to go to JBR and the outlet mall... During my stay I frequent the lobby as the ambiance is so good to just sit read a book or watch something on your laptop... Love my room and how the housekeeping made it everyday... Concierge and Security team are very friendly and accommodating...
  • Jonathan G
    Jonathan G
    Sep 2022 244 contributions
    ...Spoke to reception and someone came to spray the room(I think I was at breakfast) the room smelt fine for about 20min... Any way already had very droopy wifi, and there no wifi at the pool... Every time I got in a lift the wifi dropped...
  • Pascale Y
    Pascale Y
    Jan 2022 2 contributions
    ...I booked a deluxe room to celebrate my honeymoon on January 2022, but the hotel was below expectations, the room was spacious but with no view at all, I kept asking them to change my room but the staff wasn't helpful and they didn't care to change it. The pool is super small, did not like it... The food was ok, free parking, hotel clean but i did not enjoy my stay, not honeymoon material at all...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1506Reviews39Q+A100Room tips
Traveler rating
  • 1,065
  • 289
  • 69
  • 32
  • 51
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Traveler718773 wrote a review Dec 6
5 contributions
Great service, the staff here are super helpful. We reported a light issue and they got it sorted immediately Asanka from the cleaning team was super helpful and provided great cleaning service. The hotel is nicely situated near the Metro. A great selling point although we only used it twice as Uber got us around most times. Also really cool that the hotel provides shuttles to some key areas like the JBR Beach and Dubai Hills Mall (please note this is a different mall from the main Dubai Mall). Only issue we had was food. We really struggled with the breakfast at the hotel (we had breakfast only) It wasn't as great. Food in nearby external restaurants wasn't too great. So I would recommend trying hotel restaurants or we ended up eating either at Dubai Mall, Dubai Hills or at the JBR beach.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Great hotel. Staff pay a lot of attention to detail. Close to the Metro handy, you'll likely need...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Adrian H wrote a review Nov 2023
Ross-on-Wye, United Kingdom362 contributions
Modern hotel in Barsha Heights. Easy to get to by car and very convenein for the Dubai Metro, with a station very close by. Barsha Heights a bit of a way from most Dubai attractions, but easy access to major routes so not a bad location especially if you have a car. Around 35 mins drive from DXB. Service good if slightly variable. Valet parking sometimes quick, sometimes not. Room cleaning sometimes not done until very late in the day. Rooms were very comfortable, and fairly quiet. Not much of a view from lower floors. Lifts were quick and not much waiting around. Breakfast was OK if a little crowded most times leading to tables being used in the lobby. Food was limited but good enough for inclusive breakfast. usual staples but no Pork products. Didn't try the restaurant any other times. The Thai restaurant in the hotel 'Wise Kwai' had really good Thai food. Would stay again for sure.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Pool not great.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 2 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
gurnihal87 wrote a review Nov 2023
New Delhi, India1 contribution
I had a great time ..the staff arrangements were v good. Mr khyam was v helpful and guided us in every possible way. The room was nice and breakfast was excellent .. hotel is near the main area.. will come again whenever possible. Thank u so much
Read more
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 2 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Go59194870076 wrote a review Nov 2023
1 contribution
Amazing service and assistance. Specially, Ms.Romina at the front desk was really hospitable ! Four star hotel with 5 star facilities ♥️ The best part was the breakfast and the room views. The view we received for Sheikh Zayed Road view was extravagant
Read more
Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 2 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marthard S wrote a review Nov 2023
1 contribution
Nice Facility, amazing staff, always happy to help and make the stay better, Breakfast amazing.stayed here for 5 days during the trip. I would recommend it to anyone and everyone. Ramzan made the stay wholesome
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 3 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
asaduzzaman j wrote a review Nov 2023
1 contribution
The hotel and staffs are really amazing. I love their hospitality and other arrangements. Breakfast, lunch and dinner was great. The pool and spa was also great. I would like to thank mr. Ammar, harshi, marha, jith (cons. Supervisor), zakir (bell), romina, asif (housekeeping) and manager (Mr. Imran). Thank you very much. Hoping to see you next time.
Read more
Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 3 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Queen Nems wrote a review Nov 2023
Dubai, United Arab Emirates1 contribution
I recently enjoyed an exceptional stay at this hotel, where the standout team's friendliness and proactive assistance made my experience truly memorable. From arrival, the staff went above and beyond, adding a personal touch to ensure my comfort. Special recognition to Zakir for his unwavering dedication and proactive approach, significantly enhancing the overall quality of service. Highly recommend this hotel for its fantastic team and outstanding hospitality.
Read more
Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 3 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Debbie wrote a review Nov 2023
Manchester, United Kingdom1 contribution
The DusitD2 at Al Barsha heights is a gem! Fast check in, Clean and fresh smelling rooms and lobbies, Clean bathrooms, up to date toiletries, delicious breakfast with lots of varieties, The housekeeping staff is prompt and polite and the serving staff were just wonderful people who were always so accommodating, Big thanks to receptionist Mahmoud, travel desk representative Muhammad Israr and bell boy ammar. Location for me wasn't what I expected as our daily congregation were held about 8 stations via the metro and took us quite some time to get there and back,but the hotel is at least conveniently located only a 5 minute walk from the Metro station thus had the freedom to commute wherever and whenever..... All in all I found this hotel to be a home away from home and would definitely stay here again whenever in Dubai.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 4 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Laurenz wrote a review Nov 2023
Frankfurt, Germany1 contribution
We stayed at the DusitD2 Kenz last weekend for our first trip to Dubai. As you can guess, we looked at many hotels and were pleased with our choice. Location was ideal. Minutes walk to the metro, shuttle service for beach and malls was very accessable , the room was very clean, well presented and very comfortable. The room was serviced daily, with fresh bottled water left and new toiletries. We had no disturbance from other guests. The staff, whether this was the reception staff or the catering staff or the Travel desk Muhammad were very friendly, polite and happy to help, ( Tip: Must take the service of Heritage Safari from Mohammad, it was remarkable and unbelievable experience To explore Emirati traditions, food, music and culture and Mohammad gave us a discount of 100 dirhams for one person Which was a huge discount compared to the online price) We paid for breakfast which was sufficient for what we needed, quality of the breakfast was very good( Suggestion: Ostro restaurant was very busy at breakfast time, they need to expand the restaurant) A very good stay in the end.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 4 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
emre k wrote a review Nov 2023
1 contribution
Het was fantastisch. Zakir, Danilo, Mushrif and Asif are very nice people and excellent service. Our room was clean and fresh. The breakfast was also good and the location is very nice and near to the metro station.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ahmed Reda, Guest Services / Front Office at dusitD2 Kenz Hotel
Responded 4 weeks ago
Dear Valued Guest, Warm Greetings from dusitD2 Kenz Hotel Dubai! We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again. Regards, Team DusitD2 Kenz Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$112 - $271 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha Heights (Tecom)
NUMBER OF ROOMS
237
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

DUSITD2 KENZ HOTEL $58 ($̶9̶5̶) - Updated 2023 Prices & Specialty Hotel Reviews - Dubai, United Arab Emirates

Frequently Asked Questions about dusitD2 Kenz Hotel
Which popular attractions are close to dusitD2 Kenz Hotel?
Nearby attractions include Hive Board Game Cafe (0.3 miles) and The Red Gallery (0.2 miles).
What are some of the property amenities at dusitD2 Kenz Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at dusitD2 Kenz Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at dusitD2 Kenz Hotel?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at dusitD2 Kenz Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to dusitD2 Kenz Hotel?
Conveniently located restaurants include Lola Taberna Española, Beastro Dubai, and Xandros.
Are there opportunities to exercise at dusitD2 Kenz Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does dusitD2 Kenz Hotel have airport transportation?
Yes, dusitD2 Kenz Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at dusitD2 Kenz Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does dusitD2 Kenz Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at dusitD2 Kenz Hotel?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Hindi, and Arabic.