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Four Points by Sheraton Sheikh Zayed Road, Dubai

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#97 of 544 Hotels in Dubai
Certificate of Excellence
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Four Points by Sheraton Sheikh Zayed Road, Dubai
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1,929 Reviews from our TripAdvisor Community

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Showing 1,500: English reviews
Start your review of Four Points by Sheraton Sheikh Zayed Road, Dubai
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Reviewed 4 days ago NEWvia mobile

Hotel location just great not far from Dubai Mall Breakfast as well if included Wi-fi superb everywhere Roms are clean and spacey But.... during the years the sun terrace area has decreased in favor of an empty topfloor restaurant leaving only a very small area to sunbathe on The small pool is in the shady part of the terrace until...

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Helpful?
Thank Lena L
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking time to post your experience here on TripAdvisor. I am glad you made the most of our location as well as the spacious rooms. With regards to the pool, the best time to get some sun is around noon. And our team is happy to help you set up the sunbeds anywhere on the...

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

I spent three nights in this hotel and I chose the hotel because of the price (other hotels near the beach are very expensive). What first surprises me is the size of the room. Room is very spacious and clean. I have a view of the busy Sheikh Zayed road but it is not too noisy in the room. Location...

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Helpful?
Thank LFCho
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for your lovely review. I am glad you chose to stay with us and were pleasantly surprised with the size of our rooms. We are also located in one of the best spots in town – with the metro station and Dubai Mall a few minutes away. I am delighted to read that you took in...

Kuwait City, Kuwait
Reviewed 6 days ago NEWvia mobile

The location is good if you are looking for shopping and also near to most of restaurants good value of money , great staff . What I didn't like that the balcony was so dirty full of dust and the size of room was too small .

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Helpful?
1Thank nanooo82
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. We appreciate you staying with us and sharing your experience. We apologise for the lapse in cleaning – it has been awfully windy and dusty in Dubai lately. We hope you managed to make your way to our award-winning rooftop venue – Level 43 Sky Lounge. We look forward to having you stay with us again. Kind regards,...

baghdad,iraq
Reviewed 1 week ago

So many times I visited Dubai and each time I choose a different hotel just to try different places. I chose this hotel for its vital location in an area full of dining options banks and easy transport access. Although the hotel is full but it is not noisy and the staff are very proffessional We had a room facing...

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Helpful?
Thank doctoranees
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for the time you took to share your feedback with us. I am glad to hear that your enjoyed your stay with us and that our associates were able to make your stay as comfortable as possible. Once again, thank you for choosing us and we hope to have the opportunity to celebrate more birthdays together!...

Reviewed 1 week ago

This hotel has the most amazing rooftop lounge with delicious drinks and beverages. Our room was clean and modern. The spa was great and the gym has such an incredible view! Minutes away from the Dubai Mall.

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Helpful?
Thank Jenna D
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed the panoramic views of Dubai’s skyline from both our award-winning rooftop venue – Level 43 Sky Lounge – as well as the Fitness Point. Once again, thank you for reviewing us and hope to welcome you back soon....

London, United Kingdom
Reviewed 1 week ago via mobile

Room was an apartment type. I didn't book it they just gave it to me. It was a smoking room. I asked for non but that's all they had despite me booking non. It was a large room with an ok view of Dubai. There was no mini bar. Room service food was pretty poor. It is in a good...

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Helpful?
Thank James B
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there, Many thanks for sharing this review here. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been highlighted to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel,...

Erbil
Reviewed 1 week ago via mobile

I had a two days conference in Dubai where I had the opportunity to stay at Four Points, it was a great experience, don't forget to try chef Shane's and his amazing crew's omlette! On the other hand, all hotel team members have a positive attitude. Thank you All.

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Helpful?
Thank 787nasrk
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking the time to review our hotel. I am delighted to read that you enjoyed your stay with us and especially Chef Shane’s omelet-making skills! I am happy that our associates were able to make your stay a comfortable one; I have shared your kind comments with them. We hope to have the opportunity of...

Munich, Germany
Reviewed 1 week ago

The hotel is really nice and the service is outstanding. The rooms are nice and clean, also quite big for Dubai. Its more a business hotel than a fun location, but perfect for a mere short stay in the city. Metro can be reached by short walk of 2 min.

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Helpful?
Thank KleinerMann
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed your stay with us and that you found our rooms to be spacious and comfortable. We are located one metro stop away from Dubai Mall and the Burj Khalifa; we also have shuttle buses transporting our guests to...

Reviewed 2 weeks ago

I traveled to Dubai in December 2016 just before Christmas with cousins. The hotel staff is very friendly, helpful and always with a smile on their face. The rooms were good for all 3 of us. We asked for a room on a higher floor but the best they could give us was the 11th floor. The front office guy...

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Helpful?
Thank Phyllicia D
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking the time to review our hotel. I am happy to read that you enjoyed your stay with us and particularly enjoyed the city views from your room as well as our breakfast spread. Thank you for the recommendation; we hope to welcome you back soon. Kind regards, Nabeel S. Executive Assistant Manager Four Points...

Reviewed 2 weeks ago

Excellent location close to multiple metro stations. Spacious room with a great view. Helpful staff and wonderful breakfast. The pool area (41st floor) is exposed to sun starting from noon, although it might be a bit windy at times due to the location in upper floors.

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Helpful?
1Thank Petteri R
Fourpoints D, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi there. Thank you for taking the time to share your feedback with us. I am delighted to read that you enjoyed the panoramic views of Dubai’s skyline from our award-winning rooftop venue – Level 43 Sky Lounge – as well as the Pool. Thank you for the kind comments regarding our breakfast selection; we hope to welcome you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Charlie's Pub
Charlie's Pub
Cuisines: Bar, Pub, British
Moroccan Restaurant and Lounge
Moroccan Restaurant and Lounge
Cuisines: Moroccan, Mediterranean, Middle Eastern
Luigi's Italian Restaurant
Luigi's Italian Restaurant
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 

Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $112 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Reservation Options:
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Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#93 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Sheikh Zayed Road, Dubai staff and other travelers.
71 questions
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Questions? Get answers from Four Points by Sheraton Sheikh Zayed Road, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with the Burj Khalifa view !”
 of 5 bubbles , 2 weeks ago | Read review
“Higher floors have better views.”
 of 5 bubbles petterir2017, 2 weeks ago | Read review
“High floors”
 of 5 bubbles azzaa2013, 3 weeks ago | Read review
“any room is a perfect one!!”
 of 5 bubbles HishamA41, 3 weeks ago | Read review
“Visit the restaurant at the mezzanine floor. It has a nice cozy private booth.”
 of 5 bubbles Bloomfield_Lily, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question