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Atlantis, The Palm

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13,130 Reviews from our TripAdvisor Community

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Showing 10,156: English reviews
Budapest, Hungary
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2015

Well this is a very beautiful resort with very good entertainment facilities especially for families with kids. The waterworld is just amazing, though situated a bit far from actual rooms and on busy season, considering the that the elevators are very busy sometimes it may take fifteen minutes to get to the waterworld and if you don't manage come until... More 

Helpful?
Thank Alex A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments. Indeed, Atlantis The Palm is the most family friendly resort in Dubai filled with loads of activities and adventures designed especially for families. Furthermore, please be assured that we are continuously looking at... More 

Perth, Australia
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 19, 2015

Excellent Hotel especially for parents with children who like water themes. Seafire Restaurant excellent for steaks. Tours can be booked from the hotel and would recommend a visit to the museum. We paid a short visit to the museum as part of a tour around the old city, but could have spent much, much longer there. Next time !! Would... More 

Helpful?
Thank Aussie64555
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am delighted to read that you had a fantastic time with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Once again, thank you for your kind feedback and I look forward to welcome... More 

North Wales
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 19, 2015

Stayed with my wife, adult daughter and my 14 year old son. The building is very impressive as is the city of Dubai as you arrive. Check in was efficient and smooth, sufficient staff to deal with large numbers of guests. The room was large well equipped with an ocean view. Great for sunsets. the food was out out this... More 

Helpful?
2 Thank andykarl
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read your positive comments regarding your stay with us. With the vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars, I can only agree with your statement that Atlantis, The Palm is a destination... More 

Durban, South Africa
Level Contributor
170 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Atlantis Simply majestic! Atlantis went beyond our expectations. It is amazing how massive a hotel can be but the attention to detail in every aspect is unbelievable. There is just so much to say about the place that I will try categorize it. Service From check in to check out, staff are friendly, tentative and always have a smile on... More 

Helpful?
4 Thank Yachal_D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. Atlantis, The Palm is truly one of Dubai's luxury resorts that never ceases to amaze. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the colleagues who... More 

Chicago
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 19, 2015

We travelled with our 3 year old son and stayed in an ocean view deluxe room, which allowed for ample space. Also, the aquarium and aquapark ensure you always have plenty to do with your kids. In terms of services however, do not ask something outside procedure, you might shock them. They started drilling right next to us one afternoon... More 

Helpful?
2 Thank EllenTChicago
Burton upon Trent, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 19, 2015

From the minute we arrived until the time we left the staff at this hotel no matter what their job was all offered exceptional service with nothing being too much trouble. Our Deluxe room overlooked the Aquarium and a view over the water park. Rooms are very spacious with well equipped bathroom with shower bath and vanity basins. We were... More 

Helpful?
Thank David S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am happy to read that you had a great experience with us. I sincerely appreciate your positive comments about our rooms, The Lost Chamber Aquarium, Aquaventure and most especially, the services rendered by our colleagues. Your kind words will be shared with... More 

Cardiff, United Kingdom
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 19, 2015

I have already written a review on this hotel, but need to update it because of the package I had on my latest stay. We were lucky to get not only half board, but membership of the Imperial Club at a reduced rate (check many sites before you commit) and the experience was excellent. We booked before we went, but... More 

Helpful?
3 Thank Ivan B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, hank you for taking the time to share your experience at Atlantis, The Palm. I am happy to read that you had a great stay with us and that you were able to enjoy the Imperial Club benefits. Also, it is rewarding to learn that Shelton from Imperial Club Lounge have been exceptional in his service and we... More 

Surrey, England
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 19, 2015

First of all a big THANK YOU to fellow TA reviewers - for me, reading about other travellers experiences is invaluable in helping to manage the next travellers expectations! So it is in complete contradiction that all the negative elements my friend and I expected to find and experience at The Atlantis, we didn't (except, predictably, the price of alcohol!)... More 

Helpful?
1 Thank Ellie09_11
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams who provided you with an exemplary service. Moreover, I truly regret to read that your experience... More 

Windhoek, Namibia
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 19, 2015

Although we have read a lot about the hotel (prior arriving), nothing actually prepares you for when you see it. it is simply .... wow! do not get me wrong, if you are looking for a small intimate hotel (and service), then this is definitely not it. but its magnificent. it is actually so large and though one gets informed... More 

Helpful?
Thank Michael F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for posting a review on TripAdvisor. I am delighted to read that you had a fantastic stay with us and I sincerely appreciate all your positive comments. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Best regards, Serge Zaalof President and Managing... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Without doubt the best hotel I've ever stayed at - and I've stayed in some decent places. Such a grand place with a lot of people but doesn't give the feel of a crowded holiday complex. Thinking back I didn't really make the most of this holiday, but I'll be returning. The food was great in every restaurant especially the... More 

Helpful?
Thank DaytonaJG
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to know that you had a wonderful experience during your stay with us. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams who provided you with an exemplary service. The whole team looks forward for your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Platos
Platos
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $379 - $919 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#26 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#55 Spa Hotel in Dubai
#77 Luxury Hotel in Dubai
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