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Atlantis, The Palm

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Crescent Road, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
41 people are viewing this hotel
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Traveler (1055)
Room & Suite (286)
Videos (13)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Atlantis, The Palm
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#211 of 717 hotels in Dubai
Location
Cleanliness
Service
Value
Atlantis, The Palm is a 1,548-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark during their stay, TripAdvisor’s No.1 water park with over 30 water rides and slides. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 29 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Room & Suite (286)286
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air purifier
Air conditioning
Private beach
Minibar
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
English, French, Russian, Spanish and 48 more
853Reviews921Q+A83Room tips
Traveler rating
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Popular mentions
Fazlan DX wrote a review Yesterday
Kandy, Sri Lanka15 contributions
+1
First the hotel is the best I had awesome time there. I was given the best room by the receptionist Miss Angel With best view of the palm thank you miss angel. The food was awesome I loved it. So I was celebrating my first anniversary alone but Mr. James from wavehouse restaurant made it so special he is well trained and professional. He was so friendly served me with a smile and felt like my close homie serves me food bless him and I hope to see you soon brother James. He is the reason my stay was so special. Next time I will visit again to meet him thank you James. And thank you my Srilankan friend prabath from magerita bar. All other staff was awesome. Even the breakfast in kaleidoscope was good. Thank you Atlantis for making my stay so special Love you guys Thank you James Thank you angel Thank you prabath
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Date of stay: September 2020Trip type: Traveled solo
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm
Responded yesterday
Dear fazlan_fazil, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. It is very encouraging to read that you have enjoyed your visit at Atlantis, The Palm. Your experience indeed showed that the whole team did a great job in meeting your expectations. Moreover, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest's satisfaction. I will personally extend your kind words to Angel, James and Prabath, who will be as happy to hear about your experience as I am Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm
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Lily wrote a review Sep 23
Dubai, United Arab Emirates1 contribution1 helpful vote
Amazing place to visit . We enjoyed the waterpark, swimming pools , service and all facilities. Days were not enough. looking forward to see you guys again very soon. Thank you for everything highly recommended .
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm
Responded 2 days ago
Dear H9485XQlilim, Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit. It is wonderful to hear that you found everything you experienced satisfactory, it sounds like your stay was met with peace, relaxation, and joy at every. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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heegan wrote a review Sep 22
Dubai, United Arab Emirates5 contributions5 helpful votes
We spent our first anniversary here. The room is really cozy with an aquarium view at the terrace. We enjoyed aquaventure as well! We cannot wait to come back!👌🏼😎 the location were excellent and outstanding
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm
Responded 2 days ago
Dear leizzzy, Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit. We love special occasions and are honored that you joined us for your First Wedding Anniversary! I am glad that you were able to enjoy Atlantis, The Palm through our team and look forward to having you both back soon for many more special occasions! Best regards, Guest Relations Team, Atlantis, The Palm
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Tharaka A wrote a review Sep 22
Dubai, United Arab Emirates6 contributions2 helpful votes
+1
Yes! It's 100% true that it's the best hotel with excellent service & amazing staff. From the moment you arrive at the hotel until you check out they will look after you like their family member. Room was elegant & cosy. it was overlooking the palm island & view was stunning with sunrise. Also, we must mention these lovely staff who made our stay lovely and memorable one. Thank you so much Arun from reception, Tharaka & Imansha from Kaleidoscope restaurant, Rico from Royal pool and Anushka & Rukshan from Barazura Pool Bar for your hospitality & it was beyond the expectations. Thank you Atlantis, we will definitely be back!😁
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Date of stay: September 2020Trip type: Traveled with friends
2 Helpful votes
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm
Responded 2 days ago
Dear TharakaA9, I was thrilled to read your review of your recent stay with us, it is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. We’re pleased to hear that the beautiful view from your room, contributed to your excellent stay. With unparalleled views of either the Palm island or Arabian Gulf from all of our rooms, there really is no better place to be in the resort to watch a famous Dubai sunrise or sunset. We are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. On behalf of the team here, we would love to have you back for another brilliant stay in the future. Best regards, Guest Relations Team, Atlantis, The Palm
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Vicky A wrote a review Sep 21
Goa, India3 contributions4 helpful votes
We stayed last weekend and it was just amazing, a lifetime experience to remember. A big thank you to GOBINDO,the house keeping personnel who is just an amazing guy. I hope he gets promoted soon, as this guy works hard with always a smile on his face, fantastic attitude and skills as well. Made us an ALLIGATOR out of a towel 👌.If we come back we will definitely look for him. Some other honorable mentions are , DON, DOLORINE,APRIL from the lounge. VINEETH, ATUL from breakfast.TARI from lobby. Look out for these people if your staying in Atlantis, they'll make your day. Overall Atlantis is just amazing, just out of this world experience and good value for your money. A big thank you to all the colleagues and it's management.
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Date of stay: September 2020Trip type: Traveled with family
3 Helpful votes
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm
Responded 3 days ago
Dear Vicky A, Thank you for taking the time to write about your experience with us on TripAdvisor. We are delighted to know that we have exceeded your expectations by providing the true Atlantis experience. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team in upholding the highest standard of our products and services. We will be sure to pass your kind words on to Gobindo, Don, Dolorine, Apil, Atul, Vineet and Tari, who will be delighted to hear that they have contributed in making your stay particularly marvelous. Once again, thank you for your kind feedback and we are looking forward to having you again as a guest in Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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Previous
PRICE RANGE
$189 - $588 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1548
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Frequently Asked Questions about Atlantis, The Palm
Which popular attractions are close to Atlantis, The Palm?
Nearby attractions include The Lost Chambers Aquarium (0.1 miles), Sea Lion Point (0.04 miles), and Atlantis Kids Club (0.06 miles).
What are some of the property amenities at Atlantis, The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis, The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis, The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis, The Palm?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Atlantis, The Palm?
Conveniently located restaurants include Seafire Steakhouse, Ayamna, and The Edge.
Are there opportunities to exercise at Atlantis, The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Atlantis, The Palm have an airport shuttle?
Yes, Atlantis, The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis, The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis, The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlantis, The Palm?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Portuguese.