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About
#196 of 947 hotels in Dubai
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Atlantis, The Palm is a 1,544-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark, the world's largest waterpark, during their stay. Also voted as TripAdvisor’s No.1 waterpark with over 105 attractions. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 32 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi Spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid private parking nearby
Wifi
Hot tub
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Spanish and 27 more
Location
88Good for walkers
Grade: 88 out of 100
28Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Crescent Road, Dubai United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
4619Reviews1222Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Atlantis the hotel I men wow … water park is very nice my little princess 👸 so enjoying and the restaurant fabulous.. and the room service by Tej really clean every day even we miss to him his day off as well he make toys for my baby thank you Tej …
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Our stay was out of this world. No pictures, videos, testimonials online do the place justice. Completely unreal. Blessed to have stayed at many nice places, and this one with the views, the niceties, the level of friendly service was top notch. Food was outstanding in every outlet. Was a long trip to get there but worth every minute of it. Will go back for sure.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: any room is spectacular, ocean view was the best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded Oct 29, 2022
Dear mjerlecki, Thank you for taking the time to write your review on TripAdvisor. We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. We look forward to welcoming you back soon. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service and place is top. Big thanks for Sadheer who daily took care of me and my room 11344. Room became home for me over that 9 days. In love to restaurant at resort and room dining level is amazing. With jet leg for first days to get hot soup mid night is priceless
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Its perfect if you are big family and you have kids, for couples I dont recommend. As is too kids play place . But if you are a parents and yu want have peace with kids. I highly recommend this hotel . Too many things for kids, also for Adults good Restaurants like Nobu.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This hotel is amazing. The say you get what you pay for and this is no exception, everything and everyone has been catered for here and you can’t leave being disappointed. A must stay hotel in Dubai if you are going to The Palm. The rooms, restaurants, pools, beach and that Aquarium are all high end. You won’t be disappointed at all.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Don’t stay if you are on a budget as you’ll think everything is to expensive. Stay here and enjoy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear MichaelB2771, Thank you for taking the time to write about your experience with us on TripAdvisor. We are delighted to know that we have exceeded your expectations by providing the true Atlantis experience. We wish to thank you for your positive review as it allows us to congratulate the whole team for upholding the highest standard of our products and services. Moreover, we can agree with you that Atlantis The Palm is a magically unique landmark of Dubai and we can go above and beyond your hopes thanks to the hotel's award-winning restaurants, shops, bars, spacious rooms, unique Instagram-able spots, and must-see aquatic-marine attractions and interactions, it is indeed true that there is no need to go out of the resort, as everything and more can be found here. Once again, thank you for your kind feedback and we are looking forward to having you again as a guest in Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our second time staying at the atlantis. Both times we've really enjoyed it. This time we decided to book a suite with imperial club access which was definitely worth it also the breakfast in the room every morning. Food here is amazing, even in the buffet restaurants the food is of a very high standard. Hotel is lovely and clean, rooms always cleaned to a very high standard, the staff are what really make this hotel even better, they are all always so friendly and everyone always greets with a smile. Would like to especially mention the bell man umer he actually remembered us from our first visit last year other times he was extremely helpful to us. The only issue that we have had both times ( I don't know if we have been just really unlucky) but we had issues with checking in. Both times room wasn't ready by 3pm, the hotel did sort something out Both times for us though which was really nice. We will deffo be back and hopefully won't have the same problem next time. …
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Imperial club is worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear 561natashah, Allow us to thank you for your positive comments on Tripadvisor. We are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity, and passion to deliver consistent guest satisfaction. We can agree with you that Atlantis The Palm is a magically unique landmark of Dubai and we can go above and beyond your hopes thanks to the hotel's award-winning restaurants, shops, bars, beautiful rooms, unique Instagram-able spots, and must-see aquatic-marine attractions and interactions. In addition, we are truly sorry to hear about your room not being ready upon your arrival, as our check-in time is at 3 pm our team usually works restlessly to find available rooms, always respecting our guests that are checking out and we are glad to know that our team sorted the situation as soon as possible. Once again, thank you for choosing us for your 2nd time, we can not be more grateful for your loyalty. We look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was perfect. All hotel staff were kind. The reception department did all the requested things quickly. Atlantis the Palm hotel has excellent facilities which you don’t need to go out of this hotel.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear X3593VAmajida, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. It is very encouraging to read that you have enjoyed your visit to Atlantis, The Palm. Your experience indeed showed that the whole team did a great job in meeting your expectations. We are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity, and passion to deliver consistent guest satisfaction. In addition, we are so pleased to hear that were able to experience the true Atlantis vacation destination perks, it is indeed true that there is no need to go out of the resort, as everything and more can be found here. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our third visit to Atlantis The Palm and without a doubt, it was a fantastic 9-day holiday! This visit was particularly special as we were joined by our 10-month-old baby boy. All the staff was extremely nice and welcoming. A special thank you to the security gentleman- Mr. Vikram; who welcomed us any day that he was working after departing the lifts. He was very friendly, professional, and warm. Our baby boy loved his kind demeanor as he always smiled back at him! Each day we had breakfast at Kaleitoscope, an unbelievable breakfast buffet with endless high-quality dishes to try. Our waiter, Nimes was extremely helpful one morning when our baby was upset; without asking he came over and offered his help, got tissues, and helped clean our table after our baby threw a tantrum! The housekeeping staff in this resort is 110%. Everything was spotless. A special thank you to Naveen; who looked after our room every morning during our stay. He made our room perfect each day, his efforts were noticed from day 1 after small touches like wrapping our phone cables up to ensure they were safe and away from our baby's reach; hanging our baby's wet clothes, and cleaning the baby crib every day. The kids club in the Atlantis is a superb feature and is a really attractive asset that most definitively attracts us to stay in the Atlantis over any other hotel in Dubai. We availed of the service on two occasions during our stay. We had our 10-month-old son looked after by Ghada. She was exceptionally talented at her job! Her attention to detail, kind-hearted, professionalism, and love for children made our decision to leave our son in her care for three hours an easy decision! This was our son's first experience with a babysitter and thus we were nervous! To our disbelief, she told us that he did not cry once, ate a snack, and had two naps! we were so impressed with the service, we booked another 3 hours with her. Each time we went to aquaventure waterpark and really enjoyed ourselves. She even sent photos of our son playing in the kids club which was really nice and reassuring. We hope Ghada will still be working at the Atlantis for our future visit! True talent with kids!. Finally, the most enjoyable part of each day was spending time in the beach area. Every day on arrival, we were welcomed by Dhaneesh. He greeted us at our sitting/bed area and was very playful and kind towards our baby boy. Dhaneesh is not unknown to us, his professionalism, good character, and work ethic were noticed since our first stay in Atlantis in the summer of 2021. He made sure our stay in the Atlantis was at its highest and met our expectations. For example, we mentioned to him that we were a bit upset that we could not use our half-board package for room service one evening, That evening was particularly bad as our son was not feeling well and thus we rathered stay in our room instead of going down to one of the restaurants. We were surprised by this because, from our last two visits, this was an option- if you availed of the half board option. Dhaneesh went far and beyond to help us. For the duration of our stay our baby boy was not feeling well each evening as our holiday coincided with him getting his first two teeth. As a result, we found it very stressful attending the restaurants with him. Dhaneesh became aware of this stress as we mentioned it in conversation and as a result he and his manager-Mr Nestor, arranged it so that for our remaining nights in the Atlantis, we were able to use our half-board package for room service. We of course availed of this and had a lovely stress-free meal in our room while our baby rested and was sleeping peacefully in our quiet room. Thank you Dhaneesh and Nestor again! Your efforts will not be forgotten. This kind of 5-star service, I have never experienced in any other hotel but the Atlantis! See you next year for our 4th visit! …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear 503aneurinm, Thank you very much for taking the time to share your experience on TripAdvisor. I would like to express my gratitude for your kind words and I am truly delighted to know you enjoyed our hospitality. Your experience is one that we hope all guests receive when visiting us. We will be sure to pass your kind words on to the respective teams and a big and special recognition to Vikram, Nimes, Naveen, Ghada, Dhaneesh, and Nestor and their impeccable attention to detail, extraordinary empathy, and for all the amazing service presented. Your experience and words will undoubtedly be a source of joy for them, just as it is for me. Once again, thank you for having chosen us for your 3rd time, we can not be more grateful for your loyalty. We look forward to welcoming you back at Atlantis, The Palm for your 4th visit. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing stay at Atlantis The Palm. The service was excellent and stuff very helpful! Special thank you to our room valet Ibrahhim Kholel and T.L Gevv for taking such good care of us and also making lovely surprises in our suit! Can’t wait to return!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear KeitiM84, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. It is very encouraging to read that you have enjoyed your visit to Atlantis, The Palm. Your experience indeed showed that the whole team did a great job in meeting your expectations. Moreover, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity, and passion to deliver consistent guest satisfaction. We will be sure to pass your kind words on to the respective teams and special recognition to Ibrahim and Gevv for their impeccable attention to detail, and extraordinary empathy. Your experience will undoubtedly be a source of joy for them, just as it is for me. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our housekeeper was Babin and he gave us excellent service. Nothing was to much trouble from him. Anything we needed was not a trouble to him and he kept our room in excellent condition. I would like to recommend him and the hotel. We also got spoilt from housekeeping food with plenty of treats sent to room. ❤️
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded today
Dear 807donnab, Thank you very much for taking the time to share your experience on TripAdvisor. I would like to express my gratitude for your kind words and I am truly delighted to know you enjoyed our hospitality. Your experience is one that we hope all guests receive when visiting us. We will be sure to pass your kind words on to the respective teams and a special acknowledgment to Babin and reiterate their exceptional focus on detail, remarkable empathy, and outstanding service. Your experience will undoubtedly be a source of joy for them, just as it is for me. Thank you very much for leaving this wonderful review. We hope to serve you again soon. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$302 - $874 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1544
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Claim Your ListingATLANTIS THE PALM - Updated 2023 Prices & Hotel Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about Atlantis The Palm
Which popular attractions are close to Atlantis The Palm?
Nearby attractions include Sea Lion Point (0.04 miles), The Lost Chambers Aquarium (0.1 miles), and Atlantis Explorers Club (0.06 miles).
What are some of the property amenities at Atlantis The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis The Palm?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Atlantis The Palm?
Conveniently located restaurants include Ayamna, The Shore, and The Edge.
Are there opportunities to exercise at Atlantis The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Atlantis The Palm have an airport shuttle?
Yes, Atlantis The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Atlantis The Palm have airport transportation?
Yes, Atlantis The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.