Atlantis The Palm
Crescent Road, Dubai United Arab Emirates
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About
#143 of 964 hotels in Dubai
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.4
Atlantis, The Palm is a 1,544-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark, the world's largest waterpark, during their stay. Also voted as TripAdvisor’s No.1 waterpark with over 105 attractions. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 32 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi Spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid private parking nearby
Wifi
Hot tub
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Spanish and 27 more
Location
88Good for walkers
Grade: 88 out of 100
27Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Crescent Road, Dubai United Arab Emirates
Name/address in local language
E-mail hotel
Getting there
Rental CarsSee rental cars from $21/day
5949Reviews1270Q+A100Room tips
Reviews
Traveler rating
- 4,907
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- 183
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T.naresh was wonderful at cleaning our room and making toys for the kids. He really made our sleep a much better experience. All the stuff were beautiful and made such an effort with for the whole family.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear StevenF1490, Thank you for taking the time to share your feedback regarding your recent stay at Atlantis, The Palm. We are thrilled to hear that you had an amazing family trip and that T.naresh made your sleep experience much better with his wonderful cleaning and toy-making skills. Our team takes great pride in ensuring that all of our guests feel welcome and comfortable during their stay, and we are delighted to hear that our efforts paid off for your whole family. We hope to have the pleasure of welcoming you back in the near future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Our stay was out of this world. No pictures, videos, testimonials online do the place justice. Completely unreal. Blessed to have stayed at many nice places, and this one with the views, the niceties, the level of friendly service was top notch. Food was outstanding in every outlet. Was a long trip to get there but worth every minute of it. Will go back for sure.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: any room is spectacular, ocean view was the best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
13 Helpful votes
Helpful
Response from ATP GuestRelations, Guest Services / Front Office at Atlantis The Palm
Responded Oct 29, 2022
Dear mjerlecki, Thank you for taking the time to write your review on TripAdvisor. We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. We look forward to welcoming you back soon. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Azeem Trust all is well with you. I just wanted to drop you a note to say that you, your team and the hotel staff at every level took very good care of the family during the seven day stay. The hotel is truly exceptional and that can only come from the caring hospitality of the staff. You took care of every need and made us feel extremely comfortable. Special thanks to the chefs who took care of our son's allergies throughout his stay. We look forward to coming back. Once again, thank you, your team and the hotel management for exceptional services.
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Date of stay: February 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear bms20222022, Thank you for taking the time to share your feedback with us. We are absolutely thrilled to hear that you and your family had a remarkable stay at Atlantis, The Palm. Our team takes great pride in providing exceptional service and ensuring our guests' comfort and satisfaction. It brings us joy to know that our staff took good care of you and your family during your seven-day stay. We strive to create a welcoming and caring environment for all our guests, and it is heartwarming to hear that you felt genuinely looked after. We understand how important it is to cater to dietary restrictions and allergies, and our chefs are always committed to providing safe and delicious meals for our guests. We are glad that they were able to cater to your son's allergies, ensuring his well-being throughout his stay. Your kind words and appreciation mean a lot to us. We are delighted that you enjoyed your experience at our hotel, and we cannot wait to welcome you back in the near future. Thank you once again for choosing Atlantis, The Palm. We look forward to creating more wonderful memories with you and your family. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Umair did wonderful job cleaning our room and making sure everything is freshen up. Given the gesture we got from everyone at the hotel we highly recommend other people to consider this place. Plus on the burj khalifa view
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear merhawia2023, Thank you for taking the time to share your positive experience at Atlantis, The Palm. We are thrilled to hear that Umair provided exceptional service during your stay and ensured that your room was clean and refreshed to your satisfaction. Our team strives to deliver the highest level of service to all our guests, and it is heartening to know that we have met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. We are delighted that you enjoyed the breathtaking view of the Burj Khalifa from our hotel. It is indeed a magnificent sight to behold. Once again, thank you for choosing Atlantis, The Palm. We look forward to welcoming you back for another memorable experience. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing holiday at Atlantis, so much to do between the aquarium, the water park, pools and water sports. Food at En Fuego, Nobu, Saffron and Kaleidoscope was too good. Favourite restaurant is the Shore. Trip was made extra special being looked after by the Imperial Club staff. Special mention to Dias and Sohib Khan in the Club lounge who could not have been more helpful and attentive.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear vgarystewartwatson, Thank you for choosing Atlantis, The Palm for your recent holiday. We are thrilled to hear that you had an amazing experience and enjoyed the wide range of activities and amenities we have to offer, including our aquarium, water park, pools, and water sports. We are also delighted to know that you had a memorable dining experience at En Fuego, Nobu, Saffron, and Kaleidoscope. Your appreciation of our food is truly gratifying. We are especially pleased that you found The Shore to be your favorite restaurant. Our team takes great pride in providing exceptional dining experiences for our guests. Furthermore, we are pleased to learn that the service provided by our Imperial Club staff, particularly Dias and Sohib Khan in the Club lounge, exceeded your expectations. They are indeed valuable members of our team, and we will make sure to pass on your kind words to them. Thank you once again for your kind words and for choosing Atlantis, The Palm. We hope to welcome you back soon for another memorable experience. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had two interconnecting club rooms for 5 of us and also chose the half board package which included breakfast and dinner. This also included free entry into the water park and lost chamber aquarium daily. Also one session of the explorers (kids) club daily. It wasn’t cheap but you definitely get what you pay for. We had an amazing family holiday. We couldn’t fault anyone at the hotel. They all couldn’t do enough to make us feel welcome! It really is a magical place, we had Kumur who would make our room up twice a day and would leave us towels made up into animals. The kids would look forward to coming back to the room after being out for most of the day to see what Kumar had made. It’s the little things that matter! We will be back. Thankyou
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Definitely choose half board or full board package if you are a family as food isn’t cheap but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear Divesh S, Thank you for choosing Atlantis, The Palm for your recent family holiday. We are thrilled to hear that you had an amazing stay with us and that our team members provided exceptional service throughout your visit. Our aim is to ensure that all our guests have a memorable experience and we are glad to hear that we exceeded your expectations. We are delighted that you enjoyed our half-board package and the complimentary access to our water park and Lost Chambers Aquarium. We are also pleased to hear that your kids had a great time at our Explorer's Club and that our housekeeping team, especially Kumur, made your stay extra special with their attention to detail. Once again, thank you for your kind words and we look forward to welcoming you back to Atlantis, The Palm soon. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent service , house keeping has been absolutely amazing, our room and all of our needs have been cared for. The staff have been wonderful. Khabir has been fantastic. He has attended to our every need , the room has been cleaned to a very high standard. This gentleman has been so polite and friendly and his house keeping has been perfect. Khabir has gone above and beyond for us during our stay. I cannot recommend this hotel and the staff enough.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Definitely go half board as the food is tasty and there is something for everyone, they cater for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear staceysP8405DX, Thank you for taking the time to share your wonderful feedback about your stay at Atlantis, The Palm. We are thrilled to hear that you have been enjoying excellent service and that our housekeeping team has exceeded your expectations. It is delightful to know that Khabir has been fantastic in attending to your every need and ensuring that your room is cleaned to a very high standard. We will make sure to pass on your kind words to him and the rest of our staff. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to welcoming you back to Atlantis, The Palm for another memorable experience. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was perfect didn’t ask for anything 2 or 3 times a day being cleaned by KHABIR he was so helpful and polite and very friendly excellent service with out a doubt got to be the most nicest housekeeper I have ever meet
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear U3899NUpetero, Thank you for taking the time to share your wonderful experience at Atlantis, The Palm. We are delighted to hear that your stay with us was perfect and that Khabir, provided exceptional service. We strive to create memorable experiences for our guests, and it is heartwarming to know that Khabir's helpfulness, politeness, and friendliness made a positive impact on your stay. We appreciate your kind words and will make sure to recognize Khabir for his outstanding service. We look forward to welcoming you back to Atlantis, The Palm in the near future. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfekt receptionist RAVI did a great job. Good recommendation to a suite for us as family and very good managt the check in process as we was with my small boy 6 years old. Also perfekt waiter at the beach called NAVEEN. He gave us over the days a fantastic service at all and we felt very welcome during his shift! Thank you very much for your hospitality!
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Date of stay: September 2023Trip type: Traveled with family
Location
Service
Room Tip: Not cheap but worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear hk72014, Thank you for taking the time to share your experience at Atlantis, The Palm. We are thrilled to hear that our receptionist Ravi provided exceptional service and made your check-in process smooth and enjoyable. It's wonderful to know that our recommendation for a suite suited your family's needs. We are also delighted to hear that Naveen provided you with fantastic service throughout your stay. It is our priority to make our guests feel welcome and well taken care of, and we are glad that he contributed to your overall experience. Thank you for choosing Atlantis, The Palm for your family vacation, and we look forward to welcoming you back in the future. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sapphire was beyond incredible. She was so kind and welcoming - we actually did feel like home she did a great welcome and showed what hospitality really means and she did our check out as well. We had a technical issue with the AC when we told her in person she found a solution as soon as possible and also offered a complementary lunch We all said how she made the stay that much more incredible. She is a credit to Atlantis the Palm 🤍
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Atlantis The Palm Guest Relations, Guest Services / Front Office at Atlantis The Palm
Responded yesterday
Dear nawafa963, Thank you for taking the time to share your wonderful experience at Atlantis, The Palm. We are thrilled to hear that Sapphire went above and beyond to ensure your stay was comfortable and enjoyable. We are proud of our team members who strive to provide exceptional service and make our guests feel at home. We will be sure to pass on your kind words to Sapphire and her manager. We look forward to welcoming you back soon for another memorable stay. Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$347 - $834 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1544
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Claim Your ListingATLANTIS THE PALM - Updated 2023 Prices & Hotel Reviews (Dubai, United Arab Emirates)
Frequently Asked Questions about Atlantis The Palm
Which popular attractions are close to Atlantis The Palm?
Nearby attractions include Sea Lion Point (0.04 miles), The Lost Chambers Aquarium (0.1 miles), and Atlantis Explorers Club (0.06 miles).
What are some of the property amenities at Atlantis The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis The Palm?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Atlantis The Palm?
Conveniently located restaurants include The Shore, Seafire Steakhouse And Bar, and The Edge.
Are there opportunities to exercise at Atlantis The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Atlantis The Palm have an airport shuttle?
Yes, Atlantis The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Atlantis The Palm have airport transportation?
Yes, Atlantis The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.