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Atlantis, The Palm

447 reviews
Best Seller
Breakfast included
All Inclusive
#241 of 688 Hotels in Dubai
Crescent Road, Dubai United Arab Emirates
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Room & Suite (193)
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#241 of 688 hotels in Dubai
Travelers' Choice 2019 Winner
Atlantis The Palm, Dubai is a majestic resort on Palm island with magnificent scale and uniqueness. The resort offers both relaxation and adventurous thrills for couples and families. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Amaze yourself with 65,000 marine animals at the aquarium, splash into a world of excitement at Middle East’s #1 Waterpark, and indulge in award-winning celebrity chef restaurants. Pristine white beaches and unparalleled relaxation at the spa also await you. Atlantis The Palm, Dubai will take you A World Away From Your Everyday.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Electric vehicle charging station
Valet parking
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Hot tub
Lazy river
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Game room
Tennis court
Water park
Water sport equipment rentals
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Neck massage
Steam room
Waxing services
24-hour security
Baggage storage
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Good to know
5 stars
Languages Spoken
English, French, Russian, Spanish and 50 more
Lagoon View, Luxury
Hotel links
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Popular mentions
We decided to splurge and book one of the aquarium suites, and while it was expensive, it was worth every dirham. From the moment we arrived to the the moment we left, everything was amazing. The suite came with a private butler, and we had incorrectly assumed that meant we had someone we could call on if we needed anything. What it really means is we had someone to make sure we were able to get anywhere we needed to be (dining, water park, aquarium, etc) and make all arrangements for tours, food, transportation. Stan was the person assigned to us and he went above and beyond to make sure we had a great time. He was kind enough to arrange a late checkout for us as we were moving to a different hotel for the next part of our stay in Dubai (to be closer to the Dubai Mall and the venue for ComicCon). He also arranged a car to take us to the next hotel, compliments of the Atlantis. The suite itself was amazing, as was expected. My 14 year old daughter felt like a princess in the large bedroom with the aquarium views and the spa-like bathroom. The suite has a large living area with a bedroom below the water level for aquarium views. It also comes with a connecting room, which was also nice, but not as luxurious as the room in the suite. It had two queen beds and a large bathroom, all with plenty of space to spread out if the main area of the suite isn't enough for you. The rooms and amenities were quite nice, but for us what really put the Atlantis over the top was the service. From the arrival to departure, everything was fantastic. The porters who greeted us to the check in staff and the servers at the restaurants and the wonderful butler were amazing. I believe it was put best when someone told us that the Atlantis considers anything less than perfect to be a failure.
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Hotel's Favorite
Staying for a few days at Atlantis? If so unless you really want to you really dont need to leave site - this is the hotel which has it all !!! This was our second visit but first with the kids and it's fair to say they were in awe. The lost chambers - in effect a giant aquarium full of thousands of enormous fish including sharks and ray's effortlessly swimming in a natural environment- was s huge favourite. As was the giant waterpark ... the enormous pool ... the private beach ... the fine restaurants ... the dolphins at Dolphins Bay ... the massive rooms - the list is endless !!! Security wise it has to be one of the safest hotels we have ever visited with security staff keeping an eye on proceedings wherever necessary. All staff we found to be very friendly and knowledgeable. Our holiday was booked with the benefit of using the hotels Imperial Club which means you get breakfast and evening meal included and also eats and drinks in the Imperial Club lounge for afternoon tea or "happy hour" The imperial club was more expensive to book but ultimately was money well spent as the hotels drinks and food can be quite expensive saved as is to be expected for a hotel of this nature. We also had a 2 bedroom family suite which was enormous and spotlessly clean - two queen size beds, a king size, three 65in TVs, lounge, huge bathrooms and sea view terrace style balconies - some of the biggest we've seen. Airport transfers were also included - a further benefit of having booked the imperial club. If you get the chance to visit this hotel then do it - it is an experience in itself but for all the right reasons. The whole family loved everything about our trip and we look forward to returning at some stage in the future.
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Response from ATP_GuestRelations, Manager at Atlantis, The Palm
Responded 3 weeks ago
Dear D6362IUsteves, Thank you for sharing your feedback regarding your visit with us on TripAdvisor. It is delightful to know that you have enjoyed your visit with us and we are very proud that our team continuously goes above and beyond to ensure that we create everlasting memories for our guests. Moreover, thank you for sharing such positive feedback concerning your Imperial Club experience, the complimentary transfers, access to Kid’s Club, Daily Afternoon Tea and Happy Hour in The Imperial Club lounge are a real hit with our guests, so we’re thrilled to hear that this made your holiday too! Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm
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We are a family of 3: me, my wife and our 8 years old daughter. We chose Atlantis because of her as she loves pools and water parks. We stayed on the 11th floor (east tower). We had fantastic panoramic view of the ocean from the room. We booked the club room, so breakfast, 24 hour snacks, drinks, water park were complimentary. We spent most of the daytime in the water park with our daughter as there were so many rides. There were some family rides also and because it was a peak season with soothing weather in Dubai, we had to queue for the rides. There were two towers, Neptune (probably) and Poseidon, the first tower had individual rides and the second tower had group rides. Also there were lazy river, rapids and any other attractions in the water park. In addition they have aquarium, kids club, several pools, dolphin bay (you have to pay separately and they don’t allow children alone, so you have to also buy expensive ticket for you whether you want it or not). You can easily spent 3/4 days in this resort and don’t bother what’s going on outside, they will keep you captivated. The breakfast spread is huge, they serve breakfasts in multiple restaurants, but the one in the west tower probably have the largest spread (and largest queue). They provide complimentary pick and drop from airport for the club room guests which is a big plus. The staffs are courteous in general, but probably pay more attention to the light coloured guests than the brown coloured one, but that’s a general observation about Dubai, not only for Atlantis. But it’s not that they were not courteous to us. Overall we enjoyed our stay and hope to be back next time we visit Dubai.
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Amazing experience you have to visit once you been in Dubai. Extraordinary place, a palace you could say. All the facilities and comforts in the most luxury hotel in the area. Restaurants and bars, pools and sports, gym and boutiques.
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Beautiful hotel, exactly a replica of the one in Nassau Very large property, with great decor and well appointed , clean, beautiful decor immaculate outdoor grounds, spacious rooms , great views, many dining options
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Review collected in partnership with this hotel
$205 - $702 (Based on Average Rates for a Standard Room)
atlantis the palm dubai, atlantis the palm hotel dubai
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
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Frequently Asked Questions about Atlantis, The Palm
Which popular attractions are close to Atlantis, The Palm?
Nearby attractions include The Lost Chambers Aquarium (0.1 miles), Sea Lion Point (0.04 miles), and Atlantis Kids Club (0.06 miles).
What are some of the property amenities at Atlantis, The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis, The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis, The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis, The Palm?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Atlantis, The Palm?
Conveniently located restaurants include Seafire Steakhouse, Ayamna, and The Edge.
Are there opportunities to exercise at Atlantis, The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Atlantis, The Palm have an airport shuttle?
Yes, Atlantis, The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis, The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis, The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlantis, The Palm?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Portuguese.