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The perfect balance of comfort, service, and affordability for business and leisure travelers, ideally positioned central to Dubai Creek and surrounding parks, the Copthorne Hotel is an oasis in the bustling city. With rooms that are spacious, feature modern suite bathrooms, comfortable beds and stunning vistas of the city, accommodation at the Copthorne Hotel Dubai invites guests to escape the city and relax.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Copthorne Hotel Dubai has earned praise from guests for its tranquil and cozy atmosphere, although the restaurant's bustle can sometimes disrupt the calm. It's deemed a good value, offering cost-effective dining and lodging options. While travelers appreciate the range of amenities and the hotel's strategic location near transport hubs and attractions, some have encountered issues with room noise and amenities.
Rooms are generally celebrated for their cleanliness. The service receives mixed reviews, with most guests experiencing outstanding attention from staff, but a few noting occasional lapses in professionalism.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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The best experience ever in last 18 years in UAE, right from the receptionist to the courtesy offered by Hotel Manager Mr. Walid, the stay in Copthorne was THE BEST ever in UAE. I am reccomending this as one of the best hotels available in UAE.
The cleanliness of the room was commendable.
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Date of stay: July 2024Trip type: Traveled on business
Room Tip:Parking available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded Jul 21, 2024
Dear Valued Guest , your kind words brightened our day! We're thrilled to learn that you had a memorable stay with us. Our team works hard to ensure every guest feels at home, and your appreciation motivates us even more. We look forward to hosting you again soon. Warm regards, Tohamy Gad, Rooms Division Manager
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The hotel is not bad. But if you are in Dubai for the first time and are planning to spend a vacation with your family in a hotel + transfer to the beach, you may not like your vacation. They checked us in immediately, although we arrived at 10, and their check-in time is 14:00. Our room was Deluxe Suite City View, with a kitchen. But there wasn’t even a microwave in the kitchen, just a kettle and, for some reason, a washing machine. We understand that other similar rooms have the ability to heat food, so if this is important to you, check in advance. Cleaning, bathrobes, towels - they bring everything, but you have to remind them yourself. Without reminders, they brought water every day. Overall very helpful but sometimes forgetful staff. But this is compensated by their hospitality. Food (we only took breakfast, buffet) - European and Asian cuisine. I can’t say it’s very tasty, but you definitely won’t leave hungry. On the 1st floor there is a Pan-Asian restaurant, Superbowl, delicious, inexpensive, we dined there several times (pay by card only). Transfer to the beach - Kite Beach. Very nice beach. There was not enough space in the transfer twice. The first time, when there wasn’t enough, they immediately provided 2 more cars and drove them away. The second time, when it wasn’t enough, it turned out there were no more cars, and we had to wait 45 minutes for the bus to come back for us. As a result, we took a taxi. If you don’t plan on additional expenses, this, of course, is a shame. The pool is quite large, there is a hot jacuzzi, and towels are provided. Liked. It is open from 8 to 8, but if you come in the evening, the door to the pool area is closed - you need to tell the reception, they will open it for you. We didn’t know, and we weren’t able to swim from the road - there was no note that the reception should ask to open it.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
During my recent stay at the Copthorne Hotel, I was thoroughly impressed by the exceptional housekeeping services provided by Mr. Irfan. From the moment I checked in, it was clear that cleanliness and attention to detail were top priorities.
Mr. Irfan’s dedication to maintaining a pristine environment was evident in every aspect of my room. The linens were impeccably clean, and the bathroom was spotless, stocked with fresh towels and high-quality toiletries. Each day, Mr. Irfan ensured that my room was not only clean but also organized, creating a welcoming and comfortable atmosphere.
What stood out most was Mr. Irfan’s friendly and professional demeanor. He was always polite, respectful, and attentive to any additional requests I had. His commitment to providing top-notch service made my stay at the Copthorne Hotel truly enjoyable.
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Date of stay: May 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded Jun 21, 2024
Dear Valued Guest , we're ecstatic to read your fantastic review! Providing exceptional experiences is our top priority, and we're glad we could meet your expectations. Your commendation encourages us to keep striving for excellence. We can't wait to have you back for another remarkable stay. Warm regards, Tohamy Gad, Rooms Division Manager
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Three nights single room at around £200 was reasonable value. Upgraded on arrival to a suite was outstanding value. The problems arose on entering the rooms. The key card holder was not easy to spot on entering, and at 2am you do not want hassle. I had to go downstairs again as the two TVs were on and I couldn't find the remotes. Turned out they were in some kind of case that looked like a book, they should not have been left on and this was bad preparation. The lights are also confusing to workout, most complex of all hotels I have used. Breakfast was mainly vegetarian options with a small choice of reformed deli type cuts as a meat option The suite itself was very nice with two full size bathroom, tea/coffee making facilities and ample space. Without the mess on entering it would have received the full five star rating.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded Mar 28, 2024
Dear Valued Guest , thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hospitality and the amenities provided. We can't wait to welcome you back for another exceptional stay. Warm regards, Tohamy Gad, Rooms Division Manager
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Now we are in this hotel with the whole family. Deluxe room with living room, kitchen and bedroom. Very large balcony. They asked and immediately brought blankets and pillows for the children, dishes. The room is cleaned by Lutful, who is very attentive and responds instantly to all requests. Near the metro, many cafes. Breakfast is good, you won't go hungry. Nice pool and gym.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ended up here for 1 night from 2.30am until 11am due to flight delay issues. The check in reception staff were friendly and efficient.
The room was extremely basic with a put you up bed for the third adult, no tea or coffee facilities or kettle in the room, a shower curtain and minimal complimentary toiletries just 1 tiny shampoo and 1 shower gel for all to share. No sound proofing, we could hear all the noise in the corridor and after 0 hours sleep for 24 hours being woken at 6 am after only 3 hours sleep with someone shouting on their mobile phone while pacing back and fore down the corridor was pretty frustrating and yes I did get up and yell at them as they were so inconsiderate.
Breakfast was until 10.30 and they don't let you forget it...the staff were constantly telling everyone that they are closing the buffet and to hurry up...bear in mind how many people were from just our one plane (approx 500) and had such little sleep, breakfast could have been extended really. The food selection was random but we found something to eat.. pancakes, scrambled egg, yoghurt and tinned fruit. The majority were having tea and coffee in paper cups because no china cups were provided or replenished.
We reported the restaurant manager as he was extremely rude, as we were finishing our tea and coffee he told us you look like you are done so leave the table (it was 10.25 and plenty of other dirty tables for them to start clearing and many people were still eating and queuing to get in).
Not sure why this place gets good reviews it's a glorified service stop with a revolving door for anyone delayed on Emirates flights.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded Mar 8, 2024
Dear Valued Guest , we are genuinely sorry to hear about your disappointing experience. Please know that your feedback is invaluable, and we are taking immediate steps to rectify the issues you raised. We would love the chance to make things right, and we hope you'll give us another opportunity to provide you with the exceptional service that we strive to deliver. Warm regards, Tohamy Gad, Rooms Division Manager
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We stayed here with Emirates Connect on a full board basis. We have stayed here before and had a great stay last time. This time was pretty good. Friendly staff, rooms clean and tidy, We had an issue with the shower which leaked badly from the shower head and the switch which changes the tap from the shower to the bath leaked badly too plus the shower head bracket was nearly falling off. This is something that would have been noted by the housekeeping team for sure and the room should not have been offered to guests with this problem. We had problems adjusting the aircon as it was very cold and getting any warmth was not possible but that may have been our doing. Generally a good stay considering it was a complimentary layover. The food in the restaurant was nice but was not a relaxed meal as it is an airport hotel so is incredibly busy and not a very relaxing atmosphere to eat a meal.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded Dec 25, 2024
Dear Valued Guest, your kind words brightened our day! We're thrilled to learn that you had a memorable stay with us. Our team works hard to ensure every guest feels at home, and your appreciation motivates us even more. We look forward to hosting you again soon. Warm regards, Tohamy Gad, Rooms Division Manager
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Stayed here for a week in late August/ September 2024 - this was probably one of my favourite hotels I have stayed in.
Personally, I find it very hard to fault this hotel, and the staff was beyond amazing 👏.
The metro is in eye distance from the hotel and very central - airport around 10/15 minutes from the hotel and about 25 minutes from the main attractions.
I can diffantly see myself staying here again on my next trip to Dubai.
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded 3 weeks ago
Dear Valued Guest, Thank you for your wonderful feedback! We are absolutely delighted to hear that your stay with us was one of your favorites. It’s fantastic to know that our staff went above and beyond to make your experience memorable. We’re also pleased that you found our location convenient, with easy access to the metro and a short distance to key attractions and the airport. We can’t wait to welcome you back on your next trip to Dubai, and we’ll be sure to continue providing the exceptional service you enjoyed. Best Regards , Tohamy Gad , Rooms Division Manager
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The hotel is very suitable for a short stay, for example if you need an overnight stay between flights or if you arrive in Dubai late at night and don't necessarily want to pay for half a night in an expensive hotel. The room was huge and pretty quiet, so you can get a good night's sleep. The location is not particularly nice and rather boring, but you pay around 10 euros for a taxi from the airport and there are a couple of supermarkets and kiosks nearby where you can eat without having to worry about your health. The metro station is only a 5-minute walk away. And the staff are very helpful, friendly and accommodating.
Unfortunately, the room cards don't work very well: I had to recharge the card a few times
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay at Copthorne Hotel Dubai Deira was unforgettable. Despite some reviews I had read mentioning issues like bedsheet changing was not done daily , I want to highlight their commitment to sustainability. They provide a card to request bedsheet or towel changes, which I appreciate. I would like to recognize Mr. Irfan for his exceptional daily room cleaning. Overall, the entire staff at Copthorne Hotel made us feel at home with their outstanding hospitality. The complimentary breakfast was delicious, featuring a variety of continental cuisine. Special thanks to Mr. Hazem and his team for their excellent management in the restaurant. The hotel's proximity to all type of transport especially the metro station and also to tourist attractions made our trip very convenient. I appreciate the staff for their hospitality, which made our UAE trip so memorable.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Plan in advance to get best deal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tohamy Gad, Owner at Copthorne Hotel Dubai
Responded May 2, 2024
Dear Valued Guest , your kind words brightened our day! We're thrilled to learn that you had a memorable stay with us. Our team works hard to ensure every guest feels at home, and your appreciation motivates us even more. We look forward to hosting you again soon. Warm regards, Tohamy Gad, Rooms Division Manager
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Jeddah, Saudi Arabia19 contributions12 helpful votes
The Metro is to close form the hotle, it takes less than 5 mins of
walking from Metro (City Center Diera) to the Hotel. but if you take taxi from the airport, it will cost you around 35 Derhams
There are more places to choose from in the Dubai area.
PRICE RANGE
$74 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubai copthorne hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPort Saeed / Deira
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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