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Sofitel Dubai The Palm

East - Crescent Rd The Palm Jumeirah, Dubai 55558 United Arab Emirates
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Traveler (12270)
Room & Suite (3066)
Pool & Beach (1520)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#82 of 800 hotels in Dubai
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.3
Experience the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah. Here, you will find a rejuvenating escape where life flows seamlessly. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai. With magnifique touches of French elegance interlaced throughout the hotel, we invite you to indulge in excellence.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 17 more

Location

East - Crescent Rd The Palm Jumeirah, Dubai 55558 United Arab Emirates
Name/address in local language
Sofitel Dubai The Palm
4.5
14,617 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled on the iconic Palm in Dubai, Sofitel Dubai The Palm is celebrated for its tranquil, beachfront setting and its lush, tropical atmosphere. Guests commend the meticulous cleanliness and the warm, attentive service that enhances their stay. The hotel's amenities, including the pools, spa, and dining options, are frequently lauded, although some visitors mention the rooms might benefit from a refresh. While the value proposition is occasionally questioned due to pricey extras, the hotel's location and family-friendly luxury offerings often compensate for the additional costs.
Location
Beachfront
Atmosphere
Tranquil
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Lavish
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14617Reviews837Q+A100Room tips
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Mojgan Z wrote a review Yesterday
1 contribution
All is the best , luxury, sincerely, caring specially our front desk Man Mr. Subash.. Building No 1 Room 5104 , is in best location Best view Breakfast served in more than places and its reachable parts.. All services and attention of room service, housekeepers are faithfully provided. Many thanks Hope comeback soon
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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norielmharris wrote a review Feb 2022
London, United Kingdom150 contributions
+1
Hotel's Favorite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
11 Helpful votes
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Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded Feb 22, 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria P wrote a review Yesterday
1 contribution
We loved every minute of our stay. The staff were incredibly friendly and great with the children and the food was delicious. Resham finished off our stay perfectly with a lift in the buggy back to reception via a tour round the hotel which our kids loved
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MadFrenchie69 wrote a review Yesterday
Mykonos, Greece
Thazin deserves to become manager / Great welcoming and professionalism. The quality all in all, is very good All staff members are skilled Food’s quality is high as well, French touch appreciated. The service is appreciated too. Would highly recommend to get here and enjoy the experience
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shah I wrote a review Feb 19
1 contribution
This hotel is absolutely amazing, the experience from being welcomed upon entrance to checking out All the staff have truly been wonderful and made us feel comfortable and safe. Also our housekeeping guy Alvin, such a delight and always looking out for us, very smiley Asking us anything we ever need to let him know.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nirob R wrote a review Feb 19
1 contribution
gread hotel in the palm sofitel all staff is very good experience our stay was amazing and hispitality specially outside valet service were so helpful specially valet supervisor mr Sandeep and mr Enamul thanks to all we remember sofitel ....
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fatih wrote a review Feb 19
Istanbul, Türkiye1 contribution
Amazing hotel and amazing rooms really impressed. We are just close to the beach. We have jacuzi and really big room. Design is amazing. Everything new and really good wuality inside. spiritual and feeling good. and Rames is great ad a homekeeper.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ess wrote a review Feb 19
London, United Kingdom80 contributions
Having just returned from staying here for nearly 10 days, I can firmly say this was one of (if not) THE best hotels we have ever stayed in. We stayed with my wife and 2 young children who are under the age of 6. We have been to Dubai numerous times but this was our first experience here. The hotel is incredibly large and opulent, with so many seating areas and lounges and restaurants. The aesthetics, smells and appearance is what you’d expect of a 5* hotel. The room—we were upgraded into a suite which was just perfect. Everything to a high standard with extremely comfortable beds. I made use of the balcony overlooking the sea and enjoyed my nespresso each morning. Every single staff member is incredibly courteous and highly attentive, which makes you feel really special. No request is too large—Adel from concierge was really helpful in locating lost baggage from my airline. Thank you also to Arjun in valet. The pools are heated and the private beach is clean. The morning breakfasts were our favourite—absolutely amazing spread of a wide variety of high quality produce. I played tennis whilst there and used the gym almost daily — which I am told is one of the largest on the palm. My wife also received a spa treatment which she said was superb. Th e sauna and steam room were also a great touch. The kids club was rather large with lots of different activities and even an indoor soft play—height dependent. I honestly cannot fault the hotel. The staff and overall experience made it very hard to leave! We would love to come back as we felt so comfortable. My only comment would be to ensure you think about the logistics of getting to and from the hotel if you choose to leave regularly — the hotel is located at the very end of the palm so it means there can be traffic getting into/out of the hotel (about 15-20mins each way). This is through no fault of the hotel, we had a hire car for the duration of the trip and this is something to consider when staying on any palm property. The palm is only 30-45 mins total journey from any major attraction in Dubai (Dubai mall, JBR, Marina etc) and we ventured out every single day around 3/4pm after using the hotel. Keep that in mind as if you’re first time visiting Dubai you may wish to be closer to “the action.” I think that this is personally the best way to see Dubai. Overall one of the most impressive hotels we’ve had the opportunity to stay at and I’d love to stay again—and strongly recommend any family considering staying here to book immediately! There was absolutely nothing negative about our stay—thank you to everyone who made it special.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: In hindsight I’d like to have got half board. Definitely consider a hire car if you are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Antony C wrote a review Feb 19
1 contribution
Very good meal and good service at the Sofitel World Eatery from Milan, Gusti and Erika . Have visited before and still as good as the last time. The Norwegian Salmon was excellent having had salmon last week in Oslo Norway. Will be visiting again soon.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you for your most valuable feedback. Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlanee D wrote a review Feb 19
2 contributions
Excellent services and housekeeping staff. Friendly, accurate and really state of the art service approach. Everything was well arranged. We will come back again! Thank you Menuka and Ramesh @houskeeping; Suni and Vinod @breakfast! You made our stay a dream come true!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Palm, Owner at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you for your most valuable feedback. It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions. We look forward to welcoming you back with us. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$274 - $549 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
546
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL DUBAI THE PALM - Updated 2024 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include The Office Dubai – Elite lounge (0.05 miles) and Storm Club & Lounge (0.1 miles).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The Royal Tearoom with Christophe Devoille, Nobu By The Beach, and Estiatorio Milos.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Thai.