East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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$613
Fully refundable before 04/06/23
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Room & Suite (2306)
Pool & Beach (1381)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#82 of 948 hotels in Dubai
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more
Location
68Somewhat walkable
Grade: 68 out of 100
27Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
12080Reviews819Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
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Beautiful breakfast in the Mezzerie. The buffet holds everything you could possibly want at breakfast and more. The egg stations are amazing and they even have a pork station. The bakery section has the most delicious almond croissants in the UAE. We were, literally, waited on hand and foot by Parmilla, Nica and Manish. They were so attentive. Starting Saturdays with breakfast and pool/beach has become a habit, and one I'm not in a hurry to break.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!…
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded Feb 22, 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lalu from housekeeping was amazing and left a real nice present at the last day. Enjoyed everyday. Also buffet and food and service there was amazing. If you are a couple without children you should get used to it. There are a lot of families with children
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ashok Kumar in Manava Resteraunt provided excellent service for the duration of our stay. He always ensured we were always given the best breakfast service. Always ensuring we have enough food and with smiles Thank you so much for this stay! Gulveer
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel perfect organized. Service staff in restaurants excellent. Jasper and Sani are doing a brilliant job. Rooms very big and silent. Cleanness ist top. Good and big gym. Nice private beach with sufficient space.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book rooms with Palm view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Saida at reception made me feel welcome and at home right from the start! I was areiving with some stress and she eased all my worries. 20 out of 10 stars for her hospitality! Thank you Saida! Thank You Sofitel we enjoyed our anniversary!!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Not my first time in Dubai but first time in the Palm and I like the quiet and peace. The hotel is very nice in its Polynesian style, it felt very tranquil and the lush green walls inside give it a tropical vibe. Staff was friendly and helpful all the time and we were lucky enough to be upgraded to a junior suite. There’s many restaurants to choose from, but my favourite was the Greek inspired Laguna, near the beach, which has many sun beds and towel service. Overall a very good stay.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! Thank you for the amazing feedback about our Boho Chic Laguna Lounge and Beach Bar. It's one of the top-picked venues at the Palm from amazing food and ambiance. We are delighted that you had a great time here. Looking forward to hosting you again. Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kawsar was an amazing housekeeper. He made sure we had everything we needed at all times, everything was exceptional and he made me a gorgeous swan for my birthday accompanied by a lovely note he hand wrote. He definitely deserves a raise!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We very much appreciate your comments following to stay experience at our French Polynesian-themed resort. It is always a pleasure to receive positive feedback. We are sure that this feedback will encourage all of our ''Heartists'' as we strive to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent valet parking. sandeep and mirza & harwinder have great patience! The beach and pool was really nice and I loved it. The pool with the slide was amazing and I really loved it.it was very beautiful and amazing. Overall it was very amazing.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Thank you so much for this beautiful review! We are delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Sandeep and Mirza & Harwinder are our star “Heartists” that this hotel has and of course, it gave Magnifique touch that you mentioned particularly about all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was amazing!!! Super nice hotel! Perfect location, great choice at breakfast. Thanks to Safiyan and Shelfi at front desk, and house keepers Memuka with Ramazan. Me and my family would surely choose it again next time!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded yesterday
Dear Valued Guest, Bonjour from Sofitel Dubai The Palm! Thank you very much for your posting regarding your experience in Sofitel Dubai The Palm. We were delighted that you have only positive memories of your stay at Sofitel Dubai The Palm. Sufiyan, Shelfi, and Memuka with Ramazan of course gave that Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Jyoti Anand Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$234 - $530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Claim Your ListingSOFITEL DUBAI THE PALM - Updated 2023 Prices & Hotel Reviews (United Arab Emirates)
Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include The Office Dubai – Elite lounge (0.06 miles) and Storm Club & Lounge (0.06 miles).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include Barracudas, The World Eatery, and Moana Seafood Restaurant.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.