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East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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36 people are viewing this hotel
Hotel direct offer!25% Off + No Deposit
Booking.com
$278
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Free cancellation until 07/10/22
Expedia.com
$278
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Free cancellation until 07/10/22
Trip.com
$168
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Free cancellation until 07/04/22
Priceline$278
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Travelocity$278
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (9344)
Room & Suite (1698)
Pool & Beach (1378)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai The Palm
Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#80 of 900 in Dubai
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more
Hotel links
Special Price:25% Off + No Deposit

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport17 miSee all flights
Dubai World Central - Al Maktoum International Airport16 miSee all flights
See all nearby hotels
10805Reviews792Q+A100Room tips
Traveler rating
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Popular mentions
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Weng O wrote a review Today
Dubai, United Arab Emirates10 contributions
+1
It was an amazing holiday with me and my partner. From the entrance was a very warm welcome by the doorman to the reception. Checking in was smooth and the lady was so helpful (I forgot her name) Julius who help us carry our luggage to the room was very friendly and professional gave us a quick tour of our beautiful room. Massage experience was perfect, beautiful room for couple, was sad as we couldn’t booked again for the second time as it was already fully booked on the weekend. We have a voucher given from the reception upon arrival but we forgot to redeem (hopefully we can use it again by November) Everything was in detailed and the 5days and 4nights stay was excellent. Great job Sofitel Palm team!!!! Looking forward to coming back again. Lovelots, Olivier & Rowena
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Date of stay: June 2022Trip type: Traveled
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norielmharris wrote a review Feb 2022
London, United Kingdom148 contributions10 helpful votes
+1
Hotel's Favorite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!
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Date of stay: February 2022Trip type: Traveled
3 Helpful votes
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Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded Feb 22, 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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Maps748771 wrote a review Today
5 contributions8 helpful votes
A very nice and clean hotel.Staff was very polite and helpful. A good price living in a luxiorius hotel at the palm. Very high reccomended for family with children alot to do. Nice and big rooms and very clean.
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Date of stay: June 2022Trip type: Traveled
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Leilanaili wrote a review Yesterday
2 contributions
+1
I have no words to describe my stay at Sofitel the palm! Everything is perfectly orchestrated for you to have the best trip possible! All the staff membered gives you an unbelievable experience on every aspects of your stay! Starting from Vashee at the front desk with her welcoming smile and proactive efforts to Moin at the lounge and his cocktails creations ending with Rabi at the housekeeping with his meticulous attention to details and towel folding art!! Also the incalculable valets and doorman on the deck full of energy and positivity 24/7!!!! 7 stars for the Staff! Thank you for this experience!
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Date of stay: June 2022Trip type: Traveled
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hanado91 wrote a review Yesterday
United Arab Emirates8 contributions1 helpful vote
Am giving 5 star rate because of rizwan he is very polite and friendly comparing to the other staff .the hotel is comfy and the swiming pool is nice, but the ace was not that good because of the hot weather in june . Overall i loved the place and thank u rizwan for assisting us .
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Date of stay: June 2022Trip type: Traveled
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Büsra Ö wrote a review Yesterday
2 contributions
a very nice restaurant. Staff very attentive, everything is taken care of very, very nice. The food was absolutely fantastic!!!!! The servant Tek was very friendly helped us a lot. Thanks soooo much for all
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Date of stay: June 2022Trip type: Traveled
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Inasu Chirayath wrote a review Yesterday
Dubai, United Arab Emirates525 contributions165 helpful votes
+1
Treated like a King! I loved my stay right from making the booking (with Chris from reservations) until I said thank you to the valet parking staff who brought my car. I stayed in a suite with large balcony, walk-in closet and tub, high quality amenities. There were orchids inside the vase and a Bose music system! The suite had a plush feeling the moment you enter, lot of wood works and the bigger than those normal king-size beds. We had access to club lounge where they served afternoon tea and evening happy hours. We dined at Laguna Lounge, great place to unwind with a few drinks, DJ playing nice music with a live drummer! This property is big, large pool with a separate kids pool. They also have kids club. We had breakfast from Club Lounge, for those who like privacy this place is ideal. The staff here are very friendly, anticipating guests needs. The problem with these kind of properties is, you tend to keep them as bench marks on your future stays and then it will be difficult for other properties to match this quality! Spoilt!
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Date of stay: June 2022Trip type: Traveled
Room Tip: Sea view room with balcony, jacuzzi in the pool a must try!
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HappyDays wrote a review Yesterday
Manchester, United Kingdom13 contributions8 helpful votes
We have just returned from our first visit to Dubai & after a week with the Sofitel, I have to say everything about this hotel is world class. You will not find better service anywhere else in the world. All the staff are amazing, kind, helpful & a pleasure to speak to. From restaurants, bars, concierge, room service etc really offer the value adding service. Thank you for everything. I would also recommend Aura Skypool, The View, Burj Khalifa, Top Golf & Dubai Mall. We will definitely return to the Sofitel in the near future & would recommend anyone to visit from families, couples etc.
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Date of stay: June 2022Trip type: Traveled
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Thorsten_E_74 wrote a review Yesterday
Moscow, Russia10 contributions
Very good service, nice food and drinks. The premises is very Cody and it also has outside patio seating. Our waiters Rahul Naim and Manoj were very helpful, friendly and always paid attention to our needs.
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Date of stay: June 2022Trip type: Traveled
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sharath s N wrote a review Yesterday
7 contributions2 helpful votes
Manoj & Justin were great hosts . We had a family brunch and it was enjoyable, especially for the kids. The food variety was less compared to other brunches, but overall was a good experience thank you team!
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Date of stay: June 2022Trip type: Traveled
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PRICE RANGE
$215 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include Storm Club & Lounge (0.06 miles).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Moana Seafood Restaurant, and Porterhouse Steaks & Grills.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.