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Sofitel Dubai The Palm

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East Crescent Road The Palm Jumeirah, Dubai 55558 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$171
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Traveler (7841)
Room & Suite (1200)
Dining (540)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai The Palm
Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#75 of 734 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
11Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
East Crescent Road The Palm Jumeirah, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport17 miSee all flights
Dubai World Central - Al Maktoum International Airport16 miSee all flights
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8,847Reviews726Q+A100Room tips
Traveler rating
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Popular mentions
Abdulsalaam N wrote a review Yesterday
Mombasa, Kenya13 contributions6 helpful votes
One of the best hotels on the palm jumeirah. Its like a resort in French Polynesia .Great staff such as Ian,Yashiral,Samantha , Waqas and Victor. They made my stay very comfortable . Have stayed in other hotels around the area but found this to be the best.We stayed in the beach suites which we found to be the best ever. Will always come back!
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Date of stay: December 2020Trip type: Traveled with friends
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Alexander wrote a review Yesterday
Dhahran, Saudi Arabia46 contributions20 helpful votes
Excellent holiday destination on The Palms with direct beach access. I like this hotel much more than the typical hotel "bunkers" you have around. It is a larger resort but distributed across several buildings and hidden under palm trees you never have the feeling to be in a big hotel. Food and drinks are awesome as in all Sofitel. Only the breakfast at the Executive Lounge was a bit monotone. I cannot complain about the quality itself, but it was the same every day. There good be some more variety. The staff is amicable and helpful whatever you need. I want to highlight the service of the concierge Carl who helped us a lot from recommendations for an awesome heritage desert trip over restaurants, including booking or helping with getting a PCR test before flying back. But many others are always very kind and supportive if we needed something. We had dinner twice at the Porterhouse steakhouse, which was very good. There are more exceptional dinner venues in Dubai, which we usually used, but if you just want to stay in the hotel, that's perfectly fine. The seafood restaurant was closed, probably as occupancy was lower due to Covid. We would have loved to try but perhaps next time. Beach and pool are perfect. We actually used the beach only, but the pools are directly next to it, and it looked very nice. At both, you can order food and drinks from the beach bar, which is quite convenient. Be careful with the beauty salon "Zaki" which is in the hotel. They do a good job but are overpriced, and on top of it, they try to hard-sell services and products you do not want or need. This was a bit annoying and left me with the feeling of being ripped off. But the hotel spa is good. Finally, a good destination for a relaxing beach vacation.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
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FrequentFlier629786 wrote a review Yesterday
2 contributions1 helpful vote
Our stay at the Sofitel palm was fantastic from start to finish. Romanta was great at reservations helping us book a last minute staycation. Soliman and Vashi were friendly and helpful during check in, Naresh at breakfast was incredible his service was fantastic as was Vaishali during lunch and dinner. Highly recommended the hotel and we hope to come back in the not so distant future. The temperature of the pool is fantastic throughout the day and open until late.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Jennifer wrote a review Yesterday
Dubai, United Arab Emirates26 contributions13 helpful votes
We just stayed here for 1 night with a group of friends, the beach and pool areas are very average compared to the new hotels now in Dubai. The rooms need upgrading. The staff in general are very friendly, the food/beverage service on the beach is incredibly slow. Above all, the most outrageous point is the prices of the restaurants and poolside drinks. (Starbucks Iced Latte AED 42) we browsed all the Menus of the restaurants for which the online ratings are average, and the prices are out of proportion for this hotel. I absolutely do not mind paying high prices but for highly acclaimed restaurants, which these are not. We went out somewhere else for dinner which was a shame as we wanted to stay in the hotel but it made no sense to do so. Overall, wouldn’t stay again.
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Date of stay: December 2020Trip type: Traveled with friends
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Gemma S wrote a review Yesterday
1 contribution1 helpful vote
Cocktails, views and attention to detail, no stone left unturned. Absolutely incredible service from Rahul and the team! We're only here for a few days but can honestly say we will be back again in the future.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$166 - $487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Frequently Asked Questions about Sofitel Dubai The Palm
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Moana Seafood Restaurant, and Porterhouse Steaks & Grills.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Hindi, and Thai.
Are there any historical sites close to Sofitel Dubai The Palm?
Many travelers enjoy visiting Jumeirah Archaeological Site (7.9 miles) and Jumeirah Archaeological Site (7.3 miles).
Does Sofitel Dubai The Palm have any great views?
Yes, guests often enjoy the ocean view available here.