East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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$211
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$211
Free cancellation until 07/17/22
$252
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Full view
View all photos (10,165)10,165
Room & Suite (1707)
Pool & Beach (1378)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai The Palm
Updated 06/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#81 of 897 hotels in Dubai
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 16 more
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
10845Reviews792Q+A100Room tips
Reviews
Traveler rating
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The staff were very welcoming and helpful through our 8 night holiday. We had a luxury club room and the facilities were excellent from the amenities to room cleanliness. We had a choice of restaurants but we found the evening buffet gave a massive choice of really excellent and tasty food. COVID protection included many sanitising stations, max Nos in the lifts with face masks compulsory. Pool and beach were kept spotless and the staff around there were very attentive. Afternoon tea followed by canapés and drinks rounded every day off perfectly. What a fantastic place to relax. (Both of us in late 70s)
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: We preferred the sea view which covered the entrance, good for people watching.
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Helpful
+1
Hotel's Favorite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!…
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Date of stay: February 2022Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded Feb 22, 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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Good DJ, music and show! Interesting interior and two floors! Nice experience and a lot of interesting people.good drinks and interesting menu. Go go dancers and life accompaniment’s make you mood cool!
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Date of stay: July 2022Trip type: Traveled with friends
Helpful
It was a great overall stay. Beautiful beach, many pools to choose from, not overcrowded and best of all was the friendliness of the staff. We have stayed here before and will definitely stay here again!
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Date of stay: July 2022Trip type: Traveled with family
Helpful
We had a super visit to the Sofitel Dubai Palm. This was our first time at this hotel and it was not disappointing. We took the half board with lounge option, and this was a great choice as it included a separate breakfast area with some a la carte options, a 2 hour happy hour period with unlimited free drinks and private check in / out and restaurant bookings. Special mentions to Princess, Raj, Nazmul and Jai, but all staff were very helpful and friendly. Pool and beach areas were great and never any problem to find a spot and rooms were spacious. Worth a vist!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Great 2-bedroom apartment-huge and highly recommend if you’re a family. Had a couple of minor maintenance issues which were quickly fixed.. Service is fantastic. Just had Sunday brunch at the World Eatery. Justin Kamol who looked after us was amazing!!!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Sunday brunch ( most of Dubai does Saturday, so do both!). 2-bedroom apartment for families is...
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Helpful
Amazing family brunch. Manoj, Justin and Kamol were amazing to us. The quality of service is so high that we feel like we are VIP ! For our daughter there has been beautiful face painting and for adult a talented magician. And the food is of high quality for our French taste. Thank you to all the team. ❤️
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Date of stay: July 2022Trip type: Traveled with family
Helpful
The Sofitel the palm is an amazing hotel, great location right on the end of the palm, lovely staff all round especially the house keeping and the pool and bar staff, everyone looked after us for the whole stay, thanks Sai, will definitely go back.
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded today
Dear Valued Guest, Thank you for your generous review regarding your recent visit to Sofitel Dubai The Palm. We are happy to hear that we have met your expectations and that our “Heartists” were responsive and offered you a pleasant Experience. We are sure your comment will serve as an encouragement to all our teams. Thank you so much. We are looking forward to having you with us again soon. Kind Regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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Highly reccomend staing in sofitel the palm if you are in dubai, location give you feeling that you are on exotic holidays and not in large Town. On the Palm you do not fell that much heat as in the town so the is location is perfect for June-July visit. Hotel quality is perfect, food Excellent, and super nice staff. EsomCHI was keeping our room perfectly cleaned. Anisha from VIP lounge was super nice! She knew exactly what we are drinking during breakfast and lunch so when she saw us bartender already had coke and water for us prepared. Great quality! Will be back for sure
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Date of stay: July 2022Trip type: Traveled with family
Helpful
Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded today
Dear Valued Guest, It is always a thrill when our guests are so touched by different members of our staff. Thank you for your thoughtful posting on TripAdvisor following your stay this month. Delighted that your guest experience was such that you bestowed such a complimentary heading! We of course know that it is all in the details, and that we must never take anything for granted! All our Heartists ensure that our Guests are having great time in our Resort. They were all so pleased when we shared with them your feedback. Hoping that you can return to Sofitel Dubai The Palm in the not too distant future. Sincerely, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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Myself and family attended Moana for dinner in the late evening and was greeted up a very polite and humble waiter by the name Sathik who was very accommodating to my self and my family. Being that my son had allergy’s there were concerns about the food that could be offered, however with conversation with managers and chefs my son was able to enjoy a lovely meal. I recall my previous visits and the food was outstanding however on this occasion there was little choice for food but that being said we enjoyed our grilled Seabass. The waiter Sathik was a lovely waiter and he severed us very well. So a very big thank you. Thank you Moana staff. Mr Vij
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Date of stay: July 2022Trip type: Traveled with family
Helpful
PRICE RANGE
$213 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Claim Your Listing Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include Storm Club & Lounge (0.06 miles).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Moana Seafood Restaurant, and Porterhouse Steaks & Grills.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.