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Mercure Jeddah Al Hamra

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Mercure Jeddah Al Hamra
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133 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
64 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

It was a nice stay during my business trip. Taxi driver had bit of a problem locating the hotel. And noone was attending the phone for a long time. Otherwise the stay was comfortable. Very spacious room. My room didn't have a window which was fine for me. But if you prefer, seek while checking in. Nice dinner at reasonable... More 

Helpful?
Thank Dileepdxb
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra! Thank you for your feedback subsequent to your recent stay with us. I am pleased to learn that you had a remarkable experience while staying with us. It is our endeavor to provide our guest with the highest level of service and to make their stay truly memorable I hope that you... More 

Zagazig, Egypt
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Located in a quiet central location. Spacious clean room. Free car parking. High speed free WiFi. Nice breakfast. Facilities exceeding that of a 3 stars hotel. I will definitely stay in this hotel in my next trip to Jeddah.

Helpful?
Thank YaserKKK
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra! I wish to express my appreciation for your efforts to send such gratifying feedback regarding your stay at Mercure Jeddah Al Hamra. I am pleased to learn that you had a remarkable experience while staying with us. It is our endeavor to provide our guest with the highest level of service and... More 

1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at Mercure Jeddah Al Hamra for a week every month since the past 3 years due to my office work in Jeddah. I have almost always found the staff to be very friendly and the rooms clean and well-maintained. One person who has been particularly friendly over the years is Ashiq Hussain who I see at... More 

Helpful?
Thank Rohail K
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra! Thank you so much for sending such a kind review of your recent stay at Mercure. There is no higher compliment than learning that we completely met your expectations, as that is our utmost goal! Certainly, it was equally rewarding to read that you thoroughly enjoyed your guest experience, and your kind... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's great for a business trip. It has free wifi, it's fairly clean and the prices are reasonable and includes free breakfast. The reception staff are friendly and helpful. My only problem was room service; the food was horrible and overpriced.

Helpful?
Thank Nkknoha
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra. Thank you for taking the time to write such extensive and positive comments. I am delighted to note that you have enjoyed your stay with us and the overall experience was very positive. Your feedback and kind comment about our hotel during your stay is highly valued and serves as a great... More 

Jeddah, Saudi Arabia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

receptionist called Islam give me bad handicap room & promise me to change without reply i'm asking him twice without response why diabled room ?i make checkout with phone call previous stay is so excellent

Review collected in partnership with Accorhotels.com

Helpful?
Thank sgazzar

Travelers are raving about these Jeddah hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is nicely located, in a quiet area in al Tamara, it has quite few parks by lots in corny of the hotel and in the basement. Although you can still park just in front. Lobby is well arranged, you can find the restaurant in the ground floor, food is delicious either for breakfast or dinner. Room was elegantly furnished.... More 

Helpful?
Thank Hesham K
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Mr. Hesham Greetings from Mercure Jeddah Al Hamra! Thank you for your feedback subsequent to your recent stay with us. I am pleased to learn that you had a remarkable experience while staying with us. It is our endeavor to provide our guest with the highest level of service and to make their stay truly memorable I hope that... More 

Saudi Arabia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2016

We stayed in this hotel in July 2016, and the stay was very good. The reception team are very friendly, and helpful. They gave us good welcome, and responded to our requests. Food service needs improvement.

Helpful?
Thank Mohamed_Shaaban78
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra Thank you for sharing your feedback about your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that feedback such as yours is most appreciated as it is motivating for the team to know that their hard... More 

Firenze
Level Contributor
6 reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Good building, clean and modern. Service as for Mercure standard. Everything is slow from checkin or out to room service and so on but not too bad afterall. For Jeddah is probably one of the best in ratio quality and price

Helpful?
Thank Daniele M
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest , Greetings from Mercure Jeddah Al Hamra Thank you for taking the time to tell us about your experience at the Mercure Jeddah Al Hamra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are extremely disappointed to read about your reviews of your recent stay with... More 

Brasilia, DF
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 23, 2016

The Hotel facilities are very new, in so far comfort is better than in similar Hotels in central Jeddah. Nevertheless, the direct surroundings are dirty and I have the Impression that Hotel will soon adapt to ist environment. Breakfast is good, I haven't tried lunch or dinner, because there is some choice of Restaurants in foot-walking distance. Often the room... More 

Helpful?
Thank Joel M
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra! Thank you for sharing your feedback. All our guests are important to us and we appear to have fallen short of creating such an experience for you. However may we request you to visit us again in the near future and we will ensure a best staying experience. Please be rest assured... More 

Riyadh, Saudi Arabia
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed July 13, 2016 via mobile

Well it seems a nice clean typical Mercure hotel the room size was good size Respond to our comment not that much in the beginning housekeeping did not do well at all 2 days they dis not bother to broom the carpet or clean the toilet floor we complain to the customer service they have upgrade us to a suite... More 

Helpful?
Thank dramal1981
Loai M, General Manager at Mercure Jeddah Al Hamra, responded to this review

Dear Guest, Greetings from Mercure Jeddah Al Hamra We very much appreciate your comments regarding your stay at the Mercure Jeddah Al Hamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Mercure Jeddah Al Hamra

Address: Alexandria Street | Al Ruwais District, Jeddah 21572, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range: $117 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jeddah Al Hamra 4*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Jeddah
#3 On the Beach Hotel in Jeddah
#10 Luxury Hotel in Jeddah
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