JOUDYAN is a high standards hotel located in the heart of Jeddah, overlooking the Red Sea Mall and the exhilarating Jeddah Corniche Circuit, home of the Saudi Arabian Grand Prix Formula 1 racetrack. Offering impeccable hospitality and top-quality service, JOUDYAN is the perfect place for a memorable stay. The hotel's dedicated team of professionals ensures that every guest receives personalized attention, making their stay at JOUDYAN an unforgettable experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
Arabic
Location
Corniche Road Al Shatiea, Jeddah 21411 Saudi Arabia
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Joudyan Jeddah Red Sea Mall hotel garners mixed feedback, with its prime location often lauded for easy access to shopping and local attractions. While the hotel's cleanliness and stylish atmosphere receive commendations, opinions diverge on the value, with some guests finding it overpriced despite recent refurbishments. Room experiences vary, with praise for modernity but concerns over size and noise.
The amenities, including a highly regarded gym, are popular, though service speeds can disappoint. Guests have called out the dedicated staff, despite occasional service inconsistencies.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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I had a wonderful stay at Joudyan. John, who cleaned my room, did an exceptional job. The room was spotless, and his thoughtful note added a personal touch that made me feel very welcomed. Great service and attention to detail—highly recommend!
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Guest Interaction Team, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Sep 11, 2024
Dear Mr. Ahmad, Yahala Wahayakom! Thank you for taking time to share with us your great experience at Joudyan Red Sea Mall Hotel and we are glad to know that our team colleague exceeds your expectation. We are truly pleased to know that you had an amazing experience staying in our hotel and we appreciate the value of all your feedback and we always strive to improve our guest experience satisfaction. Our Team at Joudyan Red Sea Mall make every effort to ensure our guests leave the hotel happy. We uphold our brand standards with the utmost rigor and rest assure that we are committed and will do our level best at your satisfaction in your future visit with us. We are looking forward to welcome you again. Thank you and best regards, Guest Interaction Team
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Excellent Service. Excellent Location well worth the money! was there for a short stay. Personal touch from the GM with a welcome letter, rooms were super clean and large (apparently freshly renovated). The GM personally welcomed us in the morning while having breakfast! super friendly and welcoming. Must visit location is convenient connected to a mall, close to the corniche and all restaurants in the Marina
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Concierge, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Jul 8, 2024
Dear Mr. Al Habech, Yahala Wahayakom! Thank you for taking time to share with us your great experience at Joudyan Red Sea Mall Hotel and we are glad to know that our team colleague exceeds your expectation. We are truly pleased to know that you had an amazing experience staying in our hotel and we appreciate the value of all your feedback and we always strive to improve our guest experience satisfaction. We are looking forward to welcome you again. Thank you and best regards, Guest Interaction Team
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The hotel is very beautiful, clean and open-minded, the decor is bright and its strategic location when responding to the Sea Mall means all its needs and its location is close to all the beautiful places, for its warm hospitality and reception I thank all the staff of the hotel for their experience and welcoming Jett from Riyadh and I was booking it through Buckink Room Manhattan is a special needs ⁇ Bess Allah is pleased with the father-in-law Ayat Haluni secured my position and turned me into its standard double rooms in the fourth place and I thank Professor Annan Ibrahim for cooperating with the topic of extending his stay and also the last day she asked to extend me out until 2:00 p.m. in exchange for 12 hours and less with me Thanks to houskeeper Efren and Joemarie for the beautiful room cleaning and kind bedding throughout my stay of repeat experiences at the same location without a hassle
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Date of stay: October 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m supposed to check in at 4 yet was delayed until 6:30 with promises that (I will get my room in so and so minutes) while expecting me to be patient and appreciative when my room was almost ready. The amenities in the room were set for 1 person when I checked in for 2, when I asked for more towels, toothbrush and cups the brought them in batches and kept asking if that was all I needed. By the the time the third batch came in and was incomplete I stopped asking. I left the room at 10 am and came back at 3:30 pm and my room was not touched. When I called Guest Services to inquire when it will be cleaned the lady who answered asked me if I requested to be cleaned and that she doesn’t know the schedule of the House Keeping cleaning and maybe I was the last in line. And when I ask about their manager who they refuse to give me his number so he’s not bothered by guests, the answer is he’s on his break :) They might have just finished renovating the hotel but I wish they had spent some time training their staff. Spending my 2 days in Jeddah in Joudyan was a bad decision.
I noticed now that their responses to guest reviews are as low as their attention to serving them while staying in.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:They might have just finished renovating the place but they didn’t invest in training their staff...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Concierge, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Jul 8, 2024
Dear Valued Guest, Yahala Wahayakom! Thank you for taking time to share your feedback and while we wish you had a better experience, we appreciate and value all your feedback and we always strive to improve our guest experience satisfaction, we apologize for any inconvenience, rest assure that we are committed and will do our level best at your satisfaction in your future visit with us. We are looking forward to welcome you again. Thank you and best regards, Guest Interaction Team
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I chose this hotel and decided to go with the premium price because the gym looked good on the photos, for me that is worth paying for. Unfortunately I was disappointed, it is more like an upper body workout home gym (no squat rack, no leg press, no hamstring curls, calf machine etc). The only lower equipment is a leg extension machine, so if you are also looking at the gym thinking it's good, I would re-evalute that assessment, or come prepared to substitute in the bench and dumbbells only with bulgarian squats etc. The handles on the machines are also nasty, they are all worn and sticky. Another frustration, the DB are in lbs and the plates in kg. Weirdly the machines have their plates labeled in lbs on both the left and right side, usually they state both lbs and kg, so it took me some time to figure out what the deal was with everything. On the plus side at least it's not filled with 16 treadmills like most hotel gyms.
I thought in general the place was just ok, which made it quite overpriced. Breakfast was maybe 7/10 but I expected more for the price, also the tables and chairs are quite uncomfortable & crowded with too many plates and mugs and water bottles and napkins and condiments and glasses ... I had to move everything to the other side of the table to eat comfortably. Fortunately I was alone, a party of 4 would struggle to sit on one table.
The room again was just ok, nothing special, I had a view of the mall which also made the room noisey with the hum of the mall aircon and ductwork right outside the window. Although I didn't ask to change room so it couldn't have been that bad, but if you're sensitive to it, you will get annoyed pretty quickly.
What did annoy me though was being bothered all the time by housekeeping or room service. Everyday they would call very late in the evening, just to ask if I wanted anything. I unplugged the phone in the end. Ditto with housekeeping, they would ring the doorbell very late (one time at 9:30 pm when I was already asleep). After that I set the do-not disturb light on all the time as well as unplugging the phones.
There was one very helpful Filipino guy hanging around reception though, I think in the concierge, he helped me plan my walk to the New Jeddah Cornish.
The only real benefit of this hotel apart from the Pinoy concierge is the location. About 25 minutes from the airport, 15 from the Saudi German Hospital, a 6 mile round trip walk along the coast to the New Corniche, and direct access to the Red Sea Mall which had everything I needed and more for a short 3 night stay. If you're into shopping then I suppose it would be worth it, but for me it was just somewhere cool to walk when I needed a break.
I wouldn't stay here again unless they lowered the price to 1/2 or at a push 2/3 what they're currently charging.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Guest Interaction Team, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Jul 8, 2024
Dear Mr. Chimp, Yahala Wahayakom! Thank you for taking time to share your feedback and while we wish you had a better experience, we appreciate and value all your feedback and we always strive to improve our guest experience satisfaction, we apologize for any inconvenience, rest assure that we are committed and will do our level best at your satisfaction in your future visit with us. We are looking forward to welcome you again. Thank you and best regards, Guest Interaction Team
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Worst customer service ever, a place filled with such an inexperienced personnel. I ordered food first day from outside restaurant and they refused the driver or themselves to deliver the food, they said bring it yourself, they say you signed a paper which is a policy saying it's not allowed to bring food up to customers, I told them to show me the policy and it says "food safety: we do not RECOMMEND you bring food from outside due to food safety" that's not a policy, this is an advise which I don't want from you Hot water in the room comes after 10 min and they tell me it's how it is Valet parking, I told them to bring my car down , i came down waited for 10 min asking for my car and told me sorry we will bring it now And the lady in reception doesn't look me in the eye playing with het phone while apologizing I swear I will never go back and I highly don't recommend it
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip:Don't come
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Guest Interaction Team, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Nov 30, 2024
Dear Mr. Hamad, YA HALA WA HAYAKOM I sincerely apologize for the negative experience you had during your stay. For your safety, we have implemented food safety policies, which include not allowing outside food to be delivered to guest rooms unless a signed waiver is provided, acknowledging responsibility for it. We truly understand your frustration, and please know that we are addressing the issues regarding hot water and valet parking with our team to ensure this does not happen again. We would be grateful for another opportunity to serve you and make your next visit much more comfortable and enjoyable. Rest assured, we are committed to maintaining the highest standards of service, and we look forward to welcoming you personally during your next stay. If there is anything further, I can assist with, please do not hesitate to contact me directly. With best regards, Hassan Rauff Cluster General Manager Mobile: 0503335786
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Checkin in late for one night to attend an important meeting.. i Asked for a late checkout and take the breakfast (Ramadhan time) at the hotel and my request was denied and they asked for a half day payment.. I paid for a half day and the insisted for me to leave at 6pm while I invited 2 of my friends to have the breakfast at the hotel's restaurant where Maghrib orayer was at 6.38pm.. noting that I have requested to make up the room at 12pm and returned back to my room at 5.15pm and no one cleaned the room, so, I was supposed to believe that someone will make up the room during Ramadhan at 6pm for the next quest!!!! It was one of my most terrible experience and the hotel is classified 5 stars! Real disappointment, I will reconsider staying again despite being very close to my office.
Rating of location, rooms is 4.0-4.5/5 and based on valye of money..
Service and available staff is 1/5 Duty manager: 0/5
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Concierge, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded Jul 8, 2024
Dear Mr. Asaad, Yahala Wahayakom! Thank you for taking time to share your feedback and while we wish you had a better experience, we appreciate and value all your feedback and we always strive to improve our guest experience satisfaction, we apologize for any inconvenience, rest assure that we are committed and will do our level best at your satisfaction in your future visit with us. We are looking forward to welcome you again. Thank you and best regards, Guest Interaction Team
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The hotel is very wonderful and their treatment is upscale. All the employees, including Mr. Muhammad Al-Attas, the lifeguard at the pool, are very polite and deal especially with children. The cleaners and receptionists are very wonderful and provided us with all the comforts of mattresses, cleaning, water, coffee capsules and entry cards.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel's location is great and the parking service is great. Guest relations service is respectful, either meeting the customer's requests or apologizing for not being able to meet his requests, but he is not suspended in the hope of responding to his requests. The room cleaning service needs more attention to cleanliness, especially around or under the bed or around the windows or... The wall and some of the walls have traces of a drink spilled on them. The service room does not have hot water, as it is difficult for some people to shower with cold water. Room insulation is very weak, especially in connected rooms Sometimes it is difficult to sleep because of the sound of the television from the next room.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:تأكد من وجود ماء ساخن للإستحمام
و تأكد من أن الغرفة غير متصلة حتي لا تنزعج
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic stay at Joudyan Jeddah Red Sea Mall! The hotel is conveniently located with direct access to the mall, making it an ideal choice for families. You can relax knowing everyone will have something to enjoy—shopping, dining, or just spending time together.
The rooms are spacious, with incredible lighting that creates a warm and inviting atmosphere. I recommend choosing a sea view room, as the view from the other side is not as appealing. The seating area around the pool is also very relaxing, perfect for unwinding after a busy day.
Breakfast was simple but delicious, and the staff went above and beyond to cater to our needs. They even managed to bring us our special milk request from a nearby supermarket within 10 minutes—exceptional service!
I honestly can’t find anything to complain about. This hotel offers a combination of comfort, convenience, and great hospitality that makes it a perfect choice in Jeddah. I’ll definitely stay here again when I’m back in Jeddah!
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Date of stay: January 2025Trip type: Traveled with family
Room Tip:Avoid Saudi holidays; it’s busy and pricier. Choose sea view rooms. Parking nearby. Great family...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JRSM Guest Interaction Team, Guest Services / Front Office at Joudyan Jeddah Red Sea Mall
Responded 1 week ago
YA HALA WA HAYAKOM Ashraf, Thank you for taking the time to share your delightful experience at Joudyan Red Sea Mall Hotel. We are thrilled to hear that you and your family had a fantastic stay and that our location provided the perfect convenience for shopping, dining, and relaxation. It brings us joy to know that you appreciated our spacious rooms, the cozy atmosphere created by the lighting, and the relaxing seating area by the pool. We’re especially glad you enjoyed the sea view—an experience we strive to make unforgettable for our guests. Your kind words about our breakfast and the personalized service, including the special milk request, truly mean a lot to us. Ensuring our guests feel cared for is our priority, and we’re pleased to have exceeded your expectations. We can’t wait to welcome you back on your next visit to Jeddah. Your recommendation and trust are the greatest compliments we could ask for. Best regards, Joudyan Red Sea Mall Hotel Team
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There are more places to choose from in the Jeddah area.
PRICE RANGE
$190 - $215 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Elaf Jeddah Hotel - Red Sea Mall
LOCATION
Saudi ArabiaMakkah ProvinceJeddah
NUMBER OF ROOMS
154
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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