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Nam Ou Riverside Hotel & Resort

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Nam Ou Riverside Hotel & Resort
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77 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Stockholm, Sweden
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

After a week in Luang Prabang and almost 2 months travelling in SE Asia we needed some tranquility for a week or so. We stumbled on this fantastic place just 30 minutes outside Luang Prabang, in the middle of nowhere by the river. We took a local tuktuk from the city and it all went fine in the end...but an... More 

Helpful?
Thank Snotty65
Hanoi, Vietnam
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 1, 2016

This is a wonderful hotel, in a very remote location (although they organise twice daily transfers into Luang Prabang) with an extremely good restaurant. It was also excellent value for money. We had a terrific stay here. The boat ride to Pak Ou caves was spectacular and while some have said the caves aren't worth seeing we really enjoyed them...we... More 

Helpful?
Thank MHanoi
Chester, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed March 4, 2016

When you are first shown to your room you go WOW if you are on the first floor you will also have a fantastic view of the river. The location couldn't be better there is a pool next to the restaurant. This is a great place to unwind for a few days, the hotel has a twice daily mini bus... More 

Helpful?
Thank naneek0_0
lima l, General Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear NaneeKO_O thank you indeed for your kind comment. we are glad to know that you're feeling better, we will do our best to offer the good services to our clients. I will distribute your compliments and sugguestion to colleagues here. we do hope to serve you in the near future soon! Thank you, Best Regards Thavin Xayyakhamphan More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 2, 2016

I'll start with the positives. The proximity to Park Ou caves and the location right next to the river are the natural attractions of the hotel. The nice infinity pool overlooking the river is another draw. The overall experience is however marred by poor quality of service throughout our 2 nights stay: Firstly, Nam Ou Riverside is located around an... More 

Helpful?
1 Thank YoungFamily_Travels
Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

Stayed over 4 nights in Dec 2015. Nam Ou is an hour from Luang Prabang and we came here with the idea of getting away from it all. We paid USD320 per night for the private villa and expected an oasis. While the resort itself and villa was peaceful with great views of the river, service was extremely patchy and... More 

Helpful?
1 Thank Traveldrinker
lima l, Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Traveldrinker Firstly thank you for your feedback, is it possible to tell us which room that you book for 320$ per night? as the highest rate at our Resort was 250$. Our Resort is located in the central of natures, mountains and nam ou river, Regarding to the elephant tour the price of 30$ was including free transportation from... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

Beautiful scenic hotel with pool. Nice spacious villas, lovely views. Kids liked it a lot. Very friendly and helpful staff. Flexible in shuttle service to Luang Prabang, airport, etc. When my son got sick, they arranged their driver to bring and pick us up at hospital at 3 am. It is a long drive to Luang Prabang though (45-60 min),... More 

Helpful?
Thank Adriaan L
lima l, Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Mr. Adrianne And Mrs. Juliette Firstly thank you for choosing Nam Ou Riverside Resort to stay as well as positive feedback, I would share this message to all employees. secondly we're happy to hear tha your little son is getting better and strong as he was before. We do hope to serve you and your beloved family in thr... More 

1 review
5 of 5 stars Reviewed December 25, 2015 via mobile

Very friendly staff, well-packaged tour options, delicious breakfast, and nice/clean facility. Infinite pool was also impressive. It also has elephant farm right next to the resort, which provides memorable experience with elephants!

Helpful?
Thank Minwoo H
lima l, Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Minwoo Firstly thank you for choosing Nam Ou Riverside Resort to stay as well as positive feedback, I would share this message to all employees here. We do hope to serve you and beloved friends, family for your future trip to Luang Prabang Best Regards Thavin Xayyakhamphan Hotel Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 25, 2015 via mobile

Completely unacceptable - paid a premium price for a private villa. No hot water for shower or tub. No useful assistance or solution offered by hotel staff other than to suggest we wait 20 or 30 minutes (water not hot after an hour) or until the next day. Tried to boil water for hot tea - kettle's power cord does... More 

Helpful?
1 Thank Andrew Z
lima l, Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Mr, Andrew Firstly we apologized for your bad experience during your stay, as you know during peak period all rooms were occupied, hence the eletricities and water supply has been consumed at the same time. anyway we will have an internal discuss and resolve the problem immediately. once again sorry for any inconvenience Thavin Xayaakhamphan Hotel Manager More 

Vancouver
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed November 27, 2015

After spending four nights in Luang Prabang, we thought we would stay at the Nam Ou Riverside resort for a couple of nights. We were picked up in the morning by the manager and assistant manager for a 45 minute drive to the resort. Even though it's not that far North from luang Prabang, it instantly felt more remote and... More 

Helpful?
Thank bcgraph
lima l, General Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Bcgraph Firstly thank you for choosing Nam Ou Riverside Resort for a place to stay as well as positive feedback, I would highly share this to my colleagues such as: thanongsack and the rest. on behalf of Nam Ou Riverside Resort wish you have a safe journey back to Canada, again we do hope to servr you in the... More 

Newcastle, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 24, 2015

We arrived at this hotel by travelling in a small boat from Luang Prabang up the river Mekong and then up the beautiful Ou river. Our welcome was very warm and after a quick check-in we were shown to our superb varnished teak bungalow overlooking the river in a spectacular setting. We spent a lazy afternoon on our balcony and... More 

Helpful?
Thank Jonathan S
lima l, General Manager at Nam Ou Riverside Hotel & Resort, responded to this review

Dear Jonathan Firstly thank you for your ind compliment, that was appreciated! I will forward this message to all staffs for their efforts. again we do hope to serve you in your future trip to Luang Prabang. we will offer the better private Bungalow to you as well. Best Regards Thavin XAYYAKHAMPHAN General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Nam Ou Riverside Hotel & Resort

Address: Ban Vanglae | Pak Ou district, Luang Prabang 0600, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Price Range: $56 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nam Ou Riverside Hotel & Resort 4*
Number of rooms: 21
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