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The Luang Say Residence

4 - 5 Ban Phonepheng Manomai Road, Luang Prabang 856 Laos
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Traveler (298)
Room & Suite (53)
Dining (17)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#16 of 108 hotels in Luang Prabang
Location
4.4
Cleanliness
4.9
Service
4.8
Value
4.5
Located in a lush landscaped garden, this luxurious boutique hotel consists of 9 French colonial style pavilions. Other than leisure travelers, the hotel is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 32 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. The hotel features numerous onsite facilities such as a large swimming pool, the number one French/ Laos fusion restaurant in Luang Prabang, bicycles and library. Some of the services provided include shuttle, currency exchange, laundry, tours, in-room massage, etc. The Luang Say Residence awaits your visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycles available
Free shuttle or taxi services
Full body massage
24-hour security
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Charming
Luxury
Languages Spoken
English, Thai
917Reviews9Q+A2Room tips
Traveler rating
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Likes to travel wrote a review Feb 14
United States973 contributions201 helpful votes
+1
We believe other recent reviews have been too harsh. Yes, many details could use a refreshing and the grounds could be more lush. However, the rooms are large and well appointed and clean and the basic decor is quaint and inviting. The people are very nice and the service is top notch. The food and service in the restaurant was also very good. While some details are not quite five star, we felt comfortable and attended to and enjoyed the small boutique hotel feel. I also note that current pricing is well below truly five star hotels in town like Aman, Rosewood and Belmond and we were quite satisfied with our choice of Luang Say residence giving the considerable cost advantage.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Rooms closer to the main house are more convenient and a few overlook the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelExp709 wrote a review Dec 2023
Jakarta, Indonesia35 contributions21 helpful votes
The hotel is no longer a member of the SLH of the World. Garden is not well maintained, pool looks nice, but many parts of the hotel are just in poor shape. Hotel needs a major renovation. Sad to see such a potentially good property in bad condition. One plus point is that the staff is friendly and helpful.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessica C wrote a review Dec 2023
120 contributions53 helpful votes
Where is management? I honestly don’t know what’s going on with this hotel. I understand that the hotel industry is still recovering from severe losses during the pandemic but I think not replying to numerous emails I sent arranging for airport transfer and tours is a big no no. It doesn’t cost anything to reply. I really wanted to bring my family here because it used to be one of my absolute favorite hotels in the world. I checked that there are recent good reviews. Sadly, it was a big disappointment. This was my second stay at this property and I used to say it was even better than Belmond and Amantakq, but sadly, as a TA, I can’t even recommend it anymore. There was no warm welcome upon arriving. It felt like a haunted, abandoned hotel. They couldn’t even find our booking when they themselves already confirmed it via email. Last time, they even upgraded us. This time, no upgrade even though rooms were available. They couldn’t even put us near the main building as a return guest benefit, to think we have a baby with us. I promised my child a tub, but turns out only the upgraded rooms have a tub. Also no turn down gifts like before. They don’t even bother to open the shutters so your room is dark 24/7. What’s up with that? Some rooms don’t even have wifi due to a line being repaired. You have to ask them repeatedly for every single little thing. Mosquitoes inside the room. Room is not clean enough. The sofa has a musty smell. There are also stains everywhere, including the towels. Paint peeling everywhere, even in the shower area. They didn’t even refill the complimentary tea and coffee and there was a rotten apple in the welcome amenity. It also really feels like they gave us used slippers. This used to be such a great hotel. What happened? The hotel and grounds are dirty. They only bother to clean chairs and tables if you’re using them. We asked to see the Explorator Suite we stayed at before and it felt like it was missing a ton of furniture. It just looked large and empty, but nothing wow like before. It used to be sooooo nice! Overall, this property is feeling very dingy and tired and there are many other better options in Luang Prabang these days. It’s definitely not luxury and definitely not well-maintained. Really such a shame. I feel bad for writing this review, but somebody needs to do something about it. The two stars in this review is for the courteous and kind staff such as La from F&B who do look like they are trying their best. But where is the GM? This hotel is severely lacking in direction. It’s like management gave up already.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Monica wrote a review Oct 2023
7 contributions4 helpful votes
The Luang Say Residence is a beautiful hotel with old French colonial style. The room was very large and beautiful with a big verandah. The hotel grounds and pool is also grand and lovely. The hotel is not far from the main centre and a welcome retreat at the end of each day after sightseeing and other activities. One of the highlights in the late afternoon was to laze by the pool with a cocktail or beer. The hotel staff were extremely polite and helpful and the breakfast each morning was delicious. We had dinner in the restaurant one evening and this was a memorable experience and the food excellent. This is a very unique hotel in and I would highly recommend to everyone.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paulo M wrote a review Sep 2023
15 contributions3 helpful votes
+1
Magnificent, wonderful rooms, with French old style, and very goog ambience and staff. We came to Luang Prabang for the first time although it's our 100th travell in Asia... We love travel around Asia... Luang prabang is amazing, and this Hotel is a MUST SEE AND STAY.... We are at the explorer suite, and it has it all...... 5 star in everything!!!!! We will be glad to recommend to all our friends that intend to Visit Laos
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cressida wrote a review Jul 2023
Isle of Man, United Kingdom111 contributions115 helpful votes
We spent a night at the resort as we were moving home in Luangprabang and our house was not 100% ready, also to enjoy the breakfast. Our room was very spacious with a lovely colonial decoration and atmosphere. Bathroom was very large with an even larger shower. Bed was soft, which was good for us but perhaps could be too soft for others. For a night, it was like sleeping in a cloud. We had our dinner there and it was really great. We opted for Western cuisine, and were not dissappointed at all. Our starters were local buffalo carpaccio, which was presented to perfection in both looks and portion size, and was deliciously tasty, a top discovery. We continued with a grilled fish and a fettuccine ragu, both were really nice and, again, perfectly portioned. We ended with a chocolate ice-cream which had a fantastic texture and an even better taste. We were mainly alone at the restaurant, but I guess during the season there will be lovely ambiance too. The setting is nice and calm, and the bar is even nicer. Breakfast was served a la carte, not as buffet, but it was still really large in portions and variety. Egg dishese were very generous, croissants were really good, as was the bread. Clearly they have a good bakery. Overall, we truly enjoyed the breakfast. The pool is totally under the sun, so warm water is guaranteed, just need to ensure sun protection. Gardens are nice and lobby is beautiful. It's a nice hotel, a bit off the city center but that's fine as they have shuttle bus service (you could also walk, and it can be a lovely w alk too when early morning). Perhaps due to off-season, service was a bit miss-match in regards to presence and appearance of the employees, but nothing too bad. Overall, a nice 1 night stay that helped us a lot!
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Resort702004 wrote a review Apr 2023
2 contributions
This is one of the best hotels we have ever stayed in. Everything was exceptional. The rooms were spacious, clean and comfortable. The pool and surrounding areas were carefully maintained. Breakfast was amazing with a variety of different choices.We also ate in the evening and again the food was of a high standard. Every member of staff was polite and courteous and gave individual attention each time we ate or drank in the hotel. We would definitely recommend this hotel and hope to return in the near future. Thank you to everyone who made our stay so enjoyable.
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Date of stay: April 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fabio Nodari wrote a review Mar 2023
Asia4 contributions2 helpful votes
+1
This is the most exclusive accomodation in Luang Prabang. It's not cheap but it's worth the money. It's the ideal place to escape from the crowds and relax in a colonial style hotel. The dining room and the 1861 bar are a piece of art. There is a free shuttle service to and from the city center.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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andybabette wrote a review Feb 2023
Los Angeles, California22 contributions28 helpful votes
Entering Luang Say Residence you are transported to the atmosphere of colonial elegance without the colonials. Large rooms, wood embellishments, plenty of comfy chairs and useful tables, and kind young staff create an ambience of personal service in the old style. The restaurant serves delicious Western-style food as well as the local cuisine, breakfast, lunch, and dinner. And although the hotel is in the main part of town, it is completely quiet. Beautiful gardens and a large swimming pool complete the effect. A delightful departure from the usual cookie-cutter Western hotels, while keeping to Western standards. Highly highly recommend.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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richard C wrote a review Feb 2023
Hampshire, United Kingdom129 contributions114 helpful votes
DONT BOOK DIRECT! This is a lovely hotel in a nice location but sadly needs updating /repainting . We had a nice time but it was slightly spoilt by us discovering that if we had booked on Agoda we would have saved 30 % . We asked the GM to match the price but he refused . Food was ok but nothing to write home about . There are considerable language barrier issues with all the staff .
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$157 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the luang say residence hotel luang prabang
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
32
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE LUANG SAY RESIDENCE $105 ($̶1̶7̶4̶) - Updated 2024 Prices & Hotel Reviews - Luang Prabang, Laos

Frequently Asked Questions about The Luang Say Residence
Which popular attractions are close to The Luang Say Residence?
Nearby attractions include Ock Pop Tok Living Crafts Centre (0.7 miles), Pha Tad Ke Botanical Garden (0.7 miles), and Sky Garden Bar (0.4 miles).
What are some of the property amenities at The Luang Say Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Luang Say Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Luang Say Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Luang Say Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Luang Say Residence?
Conveniently located restaurants include Governor's Grill at Sofitel Luang Prabang, Manda de Laos, and La Belle Epoque at The Luang Say Residence.
Are there opportunities to exercise at The Luang Say Residence?
Yes, guests have access to a pool during their stay.
Does The Luang Say Residence have airport transportation?
Yes, The Luang Say Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Luang Say Residence?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Luang Say Residence?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to The Luang Say Residence?
Many travelers enjoy visiting Wat Manorom (0.4 miles) and Wat Tat Luang (0.4 miles).