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Sofitel Luang Prabang Hotel

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Traveler (634)
Room & Suite (184)
Pool & Beach (60)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“hotel de la paix”(74 reviews)
“private garden”(42 reviews)
“pool villa”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (698)
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All reviewshotel de la paixprivate gardenpool villagovernor's residencechef johncooking classoutdoor bathtubheritage suitein townmain pooltuk tukcooking coursesister propertycooking schoollarge poolnagas restaurantbeautiful hotel
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21 - 25 of 552 reviews
Reviewed March 3, 2018 via mobile

Everything from the moment we checked in was perfect. The hotel landscape is simple yet beautiful. The service is just excellent. The guest experience manager - Mooyen - was terrific in offering tips and assistance during our stay. We will definitely come back again on...More

1  Thank Elle T
Response from SofitelLuangPrabang, Director of Guest Experience at Sofitel Luang Prabang HotelResponded March 5, 2018

Dear Elle T, Thank you for taking time reviewing us. We are delighted to hear that you had a "perfect" experience with us from the moment you checked in. Thank you for the compliment on our landscape and design. Thank you once again for the...More

Reviewed March 3, 2018 via mobile

Nice french colonial governor estate refurbished 5 Star hotel in the Unesco site. They have warm and hardworking staffs. Only let down was the Accor international chain backend reservation caused an overbook situation. I was informed during check in that there is no room available...More

1  Thank Soh W
Response from SofitelLuangPrabang, Director of Guest Experience at Sofitel Luang Prabang HotelResponded March 5, 2018

Dear Soh W, Thank you for taking time reviewing us on the TripAdvisor. I am pleased to hear that you did enjoy your overall stay despite the problem with you booking through a third party company. We are sorry to hear that you feel neglected...More

Reviewed February 23, 2018

I would highly recommend couples to stay in this hotel. The rooms were nicely designed, with the service was excellent! The staffs were very friendly and were eager to help us throughout the trip. I also loved how there are free bike rentals and shuttle...More

1  Thank Alysha Ngai Tun... W
Response from the_fat_pig, Manager at Sofitel Luang Prabang HotelResponded February 25, 2018

Dear Alysha Ngai Tun... W, Thank you for taking time reviewing us on the tripAdvisor. We are delighted to hear that you has an "Amazing and relaxing" time with us at the hotel. Our staffs will be pleased to hear that you found them to...More

Reviewed February 19, 2018

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Review collected in partnership with Accorhotels.com
Response from SofitelLuangPrabang, Director of Guest Experience at Sofitel Luang Prabang HotelResponded February 21, 2018

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Reviewed February 8, 2018

This is a paradise on a beautiful city, from the moment you arrive at this hotel you feel the excellent attitude of the entire staff. The hotel is stunning, landscape, rooms, everything. We had a room close to the restaurant and were never bothered by...More

1  Thank karla014
Response from the_fat_pig, Director of Guest Experience at Sofitel Luang Prabang HotelResponded February 10, 2018

Dear Karla014, Bonjour sabaidee! Thank you for taking time reviewing us on TripAdvisor. We are please to hear that you had a "6 stars" stay at us and that you enjoy our landscape and room. What a lovely review. We hope to be able to...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Free Parking
Pool
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$211 - $385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#6 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$211 - $385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#6 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (634)
Room & Suite (184)
Pool & Beach (60)
Dining (28)
Amenities (19)
Restaurants and Bars (PRE-RENOVATION) (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
MIke2902
February 3, 2018|
Answer
Response from the_fat_pig | Property representative |
Thank you very much for the feedback Mr. Thongsa will be delighted to hear such praises. Best Mooyen & Team
0
Votes
Sarah W
January 28, 2018|
AnswerShow all 7 answers
Response from the_fat_pig | Property representative |
Dear Sarah W, Please contact me at H9669-GM1 @ sofitel. com we will get back to you as soon as possible. I do apologies for the inconvenient you had experience. Best regard, Mooyen
0
Votes
Lubes
July 9, 2017|
AnswerShow all 4 answers
Response from SofitelLuangPrabang | Property representative |
Hi David R, Sabaidee from Sofitel Luang Prabang! Actually, we do have both in the rooms; plus extra adaptors if needed. Thanks and best regards! Sofitel Luang Prabang
0
Votes
Room Tips
"Governor’s residence suite is amazing!"
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"Garden suit near the pool is good location for kids"
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"Corner suites are large and sunny"
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"All rooms face interior court - so all are great."
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