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Luxus Grand Hotel

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4 Egerton Road, Lahore 54000 Pakistan
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Traveler (64)
Room & Suite (28)
Dining (9)
Certificate of Excellence

About

#12 of 114 hotels in Lahore
Location
Cleanliness
Service
Value
Certificate of Excellence
Luxus Grand Hotel is a premium 76 Room property launched in 2016. We take pride in our personalised customer experience and ensuring each guest goes back with positive memories.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
84Reviews6Q+A12Room tips
Traveler rating
  • 49
  • 19
  • 5
  • 3
  • 8
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Popular mentions
Numman Ali wrote a review Mar 2020
Glasgow, United Kingdom19 contributions1 helpful vote
We were really happy with our stay here last month. We travelled from Scotland and stayed a week in this hotel. We were impressed with everything from the friendly staff, room service and amenities provided to the exceptional standards of the Housekeeping staff and super fast Wi-Fi might I add. We returned to a spotless room every evening. On one occasion my night time glasses fell behind the bedside chest drawer and I was meaning to ask the Housekeeping staff to retrieve it for me. To my surprise, without even mentioning, they had managed to find my glasses and place them on the bedside drawer for us coming back to the room in the evening. I was pleasantly surprised! We also really enjoyed the 24hour Room Service menu and found we were given a lot of our orders complimentary! It really is a hotel that goes above and beyond to impress its customers and we hope to visit again. We would especially like to thank Mr Farhan from housekeeping for his great standards and friendly attitude, and to Mr Irfan from the hotel restaurant for his brilliant customer service. All the hotel staff from the door persons to the reception were very polite and up kept high standards of customer satisfaction. Thank you very much. We hope to visit again soon!
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Date of stay: February 2020Trip type: Traveled with family
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Ammar M wrote a review Dec 2019
Houston, Texas5 contributions2 helpful votes
Subject : Traveled from USA. Extremely Disappointed. Avoid it if you can. Please read this before booking!!! I had a terrible experience from the very beginning and would like to share it so people who are planning on booking this hotel can think twice. Here is my experience 1) After reading great and positive reviews online and viewing perfectly Photoshopped pictures of the hotel I decided to proceed with my booking. As soon as the booking was confirmed, I tried contacting the hotel through email so they can arrange airport pickup. Either they never responded or they responded asking me Flight info over and over again even though I included all the info in my email to start with. Took me 2 weeks to finally get a confirmation. 2) When I arrived into the Hotel, the lobby is looked good but the room looked Average. No where near to the online photos posted. It wasn't bad but definitely not 5 Stars. 3) Bathroom was not getting hot water so had to call the front desk, their guy came and fixed it. 4) AC was not cooling at all. The room temperature was 24 Degrees Celsius and the AC was set to 18. After couple of hours the temperature was not going below 23. Called the front desk like 10 times. Finally the guy showed up and looked at the AC then started telling me that I need to wait and it will go down. Even after waiting for few hours the temperature never went down. Finally I was told that their chillers are OFF and the AC will work because the temperature outside is little cooler. After a long 24 hours flight from USA, it was a terrible day for me. I asked their manager that why is it not advertised on the website that your AC is seasonal. He had no answer. Everyone knew from the very beginning that their main AC system is OFF due to which ACs in the rooms will not work but they were all lying. I got my refund and went next door to Sheraton and stayed there. What a waste of time with this fake 5 star hotel. Their rooms does not have AC control for individual room. There is temperature control inside each room but it will not do any thing if the main AC chillers are off.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
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M14 wrote a review Dec 2019
Oslo, Norway2 contributions
Unfortunately the hotel is very noisy and bad isolated, so you will be able to hear other guests talking in their rooms. Also, you are able to hear music coming from the hallways and can hear the staff cleaning. The staff will knock on your door at least 3 times a day unexpectedly.. to ask if you need anything which is quite random. The service at the restaurant is bad, you receive the food you order very late. The breakfast is ok. Other than that it’s quite safe and good looking hotel.
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Date of stay: December 2019Trip type: Traveled with friends
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Lindsay wrote a review Dec 2019
Vancouver, Canada28 contributions7 helpful votes
Terrific hotel in the hotel of Lahore. Rooms are comfortable and spotless. Staff and welcoming and go above and beyond to make your stay as comfortable as possible. Breakfast was wonderful, and offered few, but sufficient western options. Coffee was delicious! Complimentary water, toiletries were excellent and anything you needed extra of, housekeeping was more than happy to provide it! The only reason I did not give 5 stars to this hotel, is because upon checkout, the staff forcefully asked me to leave them a 5 star review and nothing short of. That’s a bizarre request, and 5 star reviews should never be forced on the client. Services and staff should speak for itself, and clients will happily give 5 star reviews where earned. As a suggestion to the hotel management, please educate your staff not to demand 5 star reviews from hotel guests. Left me with a bad taste in my mouth.
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Date of stay: December 2019Trip type: Traveled solo
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Musti wrote a review Oct 2019
1 contribution
I stayed at this hotel for 3 nights. I’m very impressed with their prompt service. Location was really gd and near MM Alam Rd. Only 10 mins drive. Cleanliness, food quality, staff, warm shower, everything was perfect. I’m a very critic person so they gained good review from me.
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Date of stay: July 2019Trip type: Traveled as a couple
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PRICE RANGE
$80 - $106 (Based on Average Rates for a Standard Room)
LOCATION
PakistanPunjab ProvinceLahore
NUMBER OF ROOMS
76
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Frequently Asked Questions about Luxus Grand Hotel
Which popular attractions are close to Luxus Grand Hotel?
Nearby attractions include Badshahi Mosque (2.2 miles), Masjid Wazir Khan (Wazir Khan Mosque) (1.7 miles), and Lahore Guided tours (2.2 miles).
What are some of the property amenities at Luxus Grand Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Luxus Grand Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Luxus Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Luxus Grand Hotel?
Conveniently located restaurants include Monal Lahore, Andaaz Restaurant, and Yum! Chinese and Thai Restaurant.
Are there opportunities to exercise at Luxus Grand Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Luxus Grand Hotel have an airport shuttle?
Yes, Luxus Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Luxus Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Luxus Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Luxus Grand Hotel?
Many travelers enjoy visiting Badshahi Mosque (2.2 miles), Lahore Guided tours (2.2 miles), and Wazir Khan Hammam (1.4 miles).
Is Luxus Grand Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.