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Sanctuary Hotel

Traveler (41)
Room & Suite (14)
Dining (6)
Certificate of Excellence

About

#49 of 135 hotels in Mandalay
Location
Cleanliness
Service
Value
Certificate of Excellence
Our hotel information is as follow, our hotel is located in downtown of the city that guests can visit famous places. Guest can walk only 2 minutes to King Galon Gold Leaf Making Workshop,5 minutes to Diamond Plaza,10 minutes to Mandalay Railway Station,10minute to General Hospital, 20 minutes to Mandalay Royal Palace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Babysitting
Children's television networks
Airport transportation
Business Center with Internet Access
Free public parking nearby
Secured parking
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Kids' meals
Special diet menus
Shuttle bus service
Car hire
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Room service
Safe
VIP room facilities
Bottled water
Iron
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Good to know
HOTEL CLASS
41Reviews
0Q+A
3Room tips
Traveler rating
  • 23
  • 11
  • 2
  • 2
  • 3
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Popular mentions
It was very upsetting that description from Booking.com was so wrong. We booked a suit and the most expensive one in this hotel because it said it had the view and balcony. There was no balcony or even view. The window was covered with the metal sheet. The room had ok space, but was very very noisy that we could not sleep at all. sofa was not comfortable to sit and the room had very strange smell. I would not stay in this hotel when there are many and much better choice in the area. We changed the hotel next day.
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Response from sanctuaryhotel, Manager at Sanctuary Hotel
Responded Mar 20, 2019
Mingalarbar, Our Valuable Guests, Thank you for your reviews. We always try to serve the best services for all our valuable guests. If you want to come to Mandalay next time, don't miss our best services, please. Thank you very much our valuable guests. Hope to see you again. With Best Regards, Sanctuary Hotel Mandalay Myanmar .
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For only 27 USD You have: - very spacious and equipment room with good and silent climatisation, wardrobe (not only one), tv, fridge, safe and many others - excellent amenites - very polite staff, abolutly priceless - good place in the middle of thr town - very fine breakfast One of the best we ever stay
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Response from sanctuaryhotel, Manager at Sanctuary Hotel
Responded Mar 20, 2019
Mingalarbar, Our Valuable Guests, Thank you for your reviews. We always try to serve the best services for all our valuable guests. If you want to come to Mandalay next time, don't miss our best services, please. Thank you very much our valuable guests. Hope to see you again. With Best Regards, Sanctuary Hotel Mandalay Myanmar .
Read more
Our stay in this hotel was ok. The rooms were of a normal size, food was good and staff at the reception and restaurant very nice and they tried to be helpful. The only problem was 99% of the staff were boys around 17-18 years old and not only did they lack any experience but their English was so bad it was difficult to communicate. However, I must say they really tried to come across all our wishes. A big disadvantage is - what most hotel in Myanmar have or rather don’t have- soundproof walls.Mandalay is the second biggest city in Myanmar and there is a lot of traffic. Despite the fact we were sleeping on like 5th or 7th floor, we could hear every old car passing by, every honk of a motorbike. We had to use earplugs. And also the hotel offers a taxi service from the airport- it’s not very chip (15 USD in Dec. 2018) but saves you some hustle at the Airport. The taxi driver pick us up and when we arrived at the hotel-the hotel demanded we pay the $ 15 at checkin . This was unpredicted as we had only 100USD bills and no kyats yet. The hotel did not have any change, nor did the taxi driver. So the taxi driver took us to some highly secured exchange place and we exchangedUSD to kyats. When we did that we wanted to give the taxi driver an equvalent if the bill in kyat. He refused. That was the first and only one case that someone in Myanmar rejected payment in Kyats. I found it very troublesome.
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Response from Ko O, Manager at Sanctuary Hotel
Responded Jan 29, 2019
Mingalarbar, Our Valuable Guests, Thank you for your reviews.We always try to serve the best services for all our valuable guests.If you want to come to Mandalay next time, don't miss our best services , please. Thank you very much our valuable guests. Hope to see you again. With Best Regards, Sanctuary Hotel Mandalay Myanmar.
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The staff were the highlight. They were very helpful and arranged for my sightseeing tours. Rooms are good for the price you pay. The breakfast spread could be a little better. The choices were limited. The hotel is located walking distance from the China Town food market.
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Response from Ko O, Manager at Sanctuary Hotel
Responded Dec 17, 2018
Mingalarbar, Our Valuable Guests, Thank you for your reviews.We always try to serve the best services for all our valuable guests.If you want to come to Mandalay next time, don't miss our best services , please. Thank you very much our valuable guests. Hope to see you again. With Best Regards, Sanctuary Hotel Mandalay Myanmar.
Read more
We stayed three nights in a spacious suite, immaculately clean, good aircon, no mosquitoes, lots of power outlets, a safe, fridge, two TVs, hair dryer, iron and ironing board, and a full bath/shower. It actually lives up to the photos you see online. There is usually somebody at the front desk who can speak enough English for simple questions, and they absolutely want to help.The supervisor Htet can respond to more complex issues, and helped us with some extraordinary travel arrangements. Breakfast is satisfactory, it includes cereal, congee, toast, cut fruit, hot noodles, hot dog, and other simple hot dishes. There is nothing to see in the immediate area from a tourist perspective, but there are some good restaurants and a big supermarket very close by. It is also close to the train station. Traffic noise can be heard even on the seventh floor, but that is probably unavoidable in this city. The bed is extremely comfortable, so that makes sleep a lot easier!
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Response from Ko O, Manager at Sanctuary Hotel
Responded Dec 17, 2018
Mingalarbar, Our Valuable Guests, Thank you for your 5 star reviews.We always try to serve the best services for all our valuable guests.If you want to come to Mandalay next time, don't miss our best services , please. Thank you very much our valuable guests. Hope to see you again. With Best Regards, Sanctuary Hotel Mandalay Myanmar.
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PRICE RANGE
$23 - $85 (Based on Average Rates for a Standard Room)
LOCATION
MyanmarMandalay RegionMandalay
NUMBER OF ROOMS
35
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