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Hilton Mandalay

Traveler (169)
360
Panoramas (33)
Room & Suite (80)

About

#25 of 131 hotels in Mandalay
Location
Cleanliness
Service
Value
Nestled on four acres of beautifully landscaped gardens, our Hilton Mandalay hotel offers a prime location facing Mandalay Hill and the majestic Royal Palace. Enjoy breathtaking views from your guest room, Executive room or suite and savor a variety of on-site dining options. Stay active in our fitness center and outdoor pool.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
Visit hotel website
Hotel deals
174Reviews
3Q+A
18Room tips
Traveler rating
  • 80
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  • 28
  • 12
  • 12
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Popular mentions
What we loved the most were the staff and the location of the hotel. We stayed for 5 nights and we never wanted to leave the hotel. We all agreed that Hilton is the best hotel in Mandalay. The staff were really pleasant to everyone and showcased the top-notch hospitality.
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Hotel's Favorite
We stayed at the Mandalay Hilton and had booked a triple room, which turned out to be a bit too crammed for three adults, so upon meeting with the manager and explaining our situation, even though the hotel was practically fully booked, he looked over at all the possibilities
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Response from sawwinphyo, Manager at Hilton Mandalay
Responded Mar 31, 2019
Dear Mr Radrigo, Mingalabar! Thank you very much for sharing your recent experience with Tripadvisor community. We sincerely appreciate your positive feedback and we are delighted to hear that we have managed to exceed your expectations with overall experiences and mentioned our team member. Your acknowledge on our team member is a motivator for all of us in creating memorable experience for our guests. Happy to hear that we have solved your problem and make you happy. We look forward to welcoming you back to our hotel in the not too distant future. If you have anything please let me know and we are more than happy to assist you. We look forward to welcoming you back to our hotel in the not too distant future. Kind regards, Saw Win Phyo Rooms Division Manager
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+1
We spent 5 days relaxing at the Mandalay Hilton and enjoying the sights of the city. The Hilton group recently took over the hotel which had been an icon for 20 years and with the take over has come some well-deserved renovations and some future ones which will make this hotel
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Warm, attentive and accommodative staff made stay very memorable. However, hotel is rather old and probably needs some up-lifting works. Limited wifi availability in my room (corner on 4th Floor). Otherwise stay was good.
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Response from sawwinphyo, Manager at Hilton Mandalay
Responded 5 days ago
Dear Value Guest Mingalapar! Thank you for staying with us and taking a moment to share your experience. We also have taken note of your feedback about internet speed. We have bring this attention to our IT technician team and they are reviewing and checking into the system in order to improve our guest’s experiences. Myself and team would like to extend our apologies for your inconvenience during your stay with us. We look forward to welcoming you back to our hotel in the not too distant future. Kind regards, Hilton Mandalay Team
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Apart from AC not working properly, the rest of the stay were alright . Staffs were very helpful . Food was a bit pricey . But the AC problem could be because of the hot weather as well . Might need new ACs 😅
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Review collected in partnership with Hilton Hotels & Resorts
Response from sawwinphyo, Manager at Hilton Mandalay
Responded 1 week ago
Dear Ma May, Mingalapar! First of all, thank you so much for your feedback and for taking the time to post this review. We would love to make your experience even more amazing. Thank you for mentioned our staff was helpful. Also we are very sorry that we you have facing problem with our food and A/C. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hilton Mandalay Team
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PRICE RANGE
$105 - $151 (Based on Average Rates for a Standard Room)
LOCATION
MyanmarMandalay RegionMandalay
NUMBER OF ROOMS
231
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