We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marhaba Club

2011 Boulevard January 14th Zone Touristique, Sousse 4000 Tunisia
avatar-imageavatar-imageavatar-image
Traveler (2708)
Pool & Beach (345)
Room & Suite (257)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#5 of 62 hotels in Sousse
Location
4.3
Cleanliness
3.8
Service
4.2
Value
4.2

Looking for a place to stay in Sousse? Then look no further than Hôtel Marhaba Club, a family-friendly hotel that brings the best of Sousse to your doorstep.

Guest rooms offer air conditioning and a refrigerator, and Hôtel Marhaba Club makes getting online easy as free wifi is available.

In addition, guests can enjoy a pool and a poolside bar during their visit. As an added convenience, there is free parking available to guests.

While staying at Marhaba Hotel, visitors can check out Equestrian Statue of Habib Bourguiba (1.4 mi) and Ribat (1.6 mi), some of Sousse's top attractions.

Sousse has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Farmers Steakhouse, The First, Coffee & Resto, and Restaurant la Gargoulette, which are serving up some great dishes.

If you are looking for something to do in the area, Eglise Saint-Felix (1.0 mi) is a popular attraction that is within walking distance of Marhaba Hotel.

We’re sure you’ll enjoy your stay at Hôtel Marhaba Club as you experience everything Sousse has to offer.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Private balcony
Safe
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Great View
Bay View
Languages Spoken
French, Russian, Arabic, German

Location

2011 Boulevard January 14th Zone Touristique, Sousse 4000 Tunisia
Marhaba Club
Traveler Insights
This summary was created by AI, based on 168 recent English reviews.
Powered by AI
Many travelers commend Hotel Marhaba Club for its convenient location with easy access to the beach and city center. The hotel's lively atmosphere, created by the array of entertainment activities and friendly staff, is popular amongst guests. However, some found the evening entertainment to be loud. The hotel's amenities, especially the pool and beach access, are appreciated but the use of small paper cups for drinks was criticized. Reviews reflect a high standard of cleanliness and service, though some guests found the service inconsistent. Opinions on the rooms vary, with some guests praising the cleanliness and views, while others were critical of the decor and maintenance. Despite some criticisms, the hotel is generally considered good value for money.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Budget-friendly
Cleanliness
Immaculate
Service
Friendly
Amenities
Abundant
Location
Convenient
Travelers commend the hotel's location, frequently describing it as convenient and great with easy access to the beach, city center, and local attractions.
  • Phoebe K
    Phoebe K
    Aug 2023 1 contribution
    ...The location was great, the taxi driver in the front of the hotel showed us around what made our experience even nicer...
  • Ahmed A
    Ahmed A
    Jul 2023 1 contribution
    ...The hotel's location is very convenient for reaching the city center and/or visiting various interesting places in the city...
  • B a
    B a
    Jul 2023 1 contribution
    ...There is entertainment at the hotel, the location is brilliant and the beach is on our doorstep...
  • F Hajri
    F Hajri
    Jul 2023 4 contributions
    ...Location of the hotel is great: beach...
  • Tianna
    Tianna
    Jun 2023 1 contribution
    ...The hotel is in a good location for those wanting to try local bars, restaurants and go shopping...
  • KierisPaul
    KierisPaul
    May 2023 1 contribution
    Great location near the beach...
  • Paola T
    Paola T
    May 2023 1 contribution
    ...The location of the hotel is also good, near cafes and shops...
  • Victoria C
    Victoria C
    Apr 2023 2 contributions
    The hotel is at a lovely location, rooms are cleen, beds are very comfy and pool area is good...
  • amber j
    amber j
    Apr 2023 1 contribution
    fabulous location and only a 3 hour flight from manchester, 40 minute transfer...
  • Sian A
    Sian A
    Apr 2023 1 contribution
    ...The hotel has a cool location, next to the beach...
  • Clair L
    Clair L
    Apr 2023 1 contribution
    Hotel is vey clean and nice location...
  • Angela S
    Angela S
    Mar 2023 1 contribution
    Beautiful place & hotel fab , good location very helpful staff friendly, Luvly food very traditional but delicious...
  • JaneWard_12
    JaneWard_12
    Mar 2023 13 contributions
    ...Superb Location , Beach And Sea Blissful Indeed ...
  • Aerin L
    Aerin L
    Oct 2022
    The hotel has the nice location, the food is great and rooms' quality is satisfying...
Powered by AI
Atmosphere
Lively
Travelers appreciate the lively atmosphere of the hotel, created by the numerous entertainment activities, music, and the friendly, attentive staff. However, some found the evening entertainment loud and late.
  • Amanda
    Amanda
    Aug 2023 3 contributions
    ...Bar staff in lobby bar were also rude(unless tipped), no glasses at all, just very small paper cups,( and no tea in the evening, coffe only), apparently wanting to help environment, yet plastic plates and straws at snack bar ???...
  • Happy
    Happy
    Jul 2023 15 contributions
    ...Entertainment starts at 11AM by the pool then continues until midnight on the club by the beach so if you love music you’re going to really have a blast!...
  • Mike B
    Mike B
    Jul 2023 2 contributions
    ...From dancing at 10am all the way till late evening shows, in between you have non stop activities and also dj chico will play anything you request aslong as he can dance to it!...
  • Safari31121550366
    Safari31121550366
    Jul 2023 2 contributions
    ...They also provide evening entertainment on the stage at the Occidental, they all work so hard to ensure everyone is having a great time...
  • Danielle S
    Danielle S
    Jul 2023 1 contribution
    ...🤨 the entertainment was very boring the music was on repeat every single day. The sun beds are like gold dust... The only thing I was happy about was the cleaner she always made an effort even made little hearts,swans and bows with our sheets and placed my pjays into little bows too always made sure we had plenty of towls and rishi our waiter in the restaurant he was such a lovely guy made a effort to save our table every night and even on our last night decorated our table for us...
  • dominikaw07
    dominikaw07
    Jul 2023 1 contribution
    ...Live music played a few times in the restaurant which was sensational...
  • Debbie
    Debbie
    Jul 2023 2 contributions
    ...The rooms were immaculately cleaned and lots of attention to detail (making flowers out of my granddaughter’s pjs, putting her eye mask on her teddy)...
  • Laura N
    Laura N
    Jun 2023 1 contribution
    ...Would like to give the waiter Moktar a massive shout out he absolutly made our holiday and even went the extra mile and decorated our table on our last meal...
  • Michaela H
    Michaela H
    Jun 2023 3 contributions
    ...And the kids disco was great just wish it would start a tiny bit earlier!...
  • Цветелина Р
    Цветелина Р
    May 2023 1 contribution
    Great experience for the whole group, the moment we entered animation went on and music played loud, animators dancing and singing while we were waiting to be settled, made the waiting time pleasant...
  • Boris P
    Boris P
    May 2023 1 contribution
    ...Also they played us some traditional Bulgarian music as well...
  • Sławomir P
    Sławomir P
    May 2023 1 contribution
    ...Mim disco for the Kids are nice The Kids like it we hope we come back here soon...
  • Loubie
    Loubie
    Apr 2023 54 contributions
    Went for 1 week at Easter why staff think that brits want to have a loud horrendous kids disco in reception between 6 and 10 I have no idea ...
  • Chantelle J
    Chantelle J
    Apr 2023 10 contributions
    ...All the staff made me feel so welcome mainly the lads from animation , they are fabulous always full of life happy make the atmosphere , extremely brilliant with children and making sure every one is included...
  • Global22774963636
    Global22774963636
    Apr 2023 1 contribution
    ...The children are also happy with the mini disco, is very well organized...
  • tegan g
    tegan g
    Apr 2023 1 contribution
    ...The night shows were great and always got everyone in great spirits...
  • hammedi s
    hammedi s
    Mar 2023 1 contribution
    ...Our room is beautiful and we wake up to the lovely sound of the fountain...
  • Susan P
    Susan P
    Oct 2022 2 contributions
    ...The hotel looked lovely on arrival and we were welcomed taken to our room then as we were late some food had been saved for us, which was a nice touch...
  • Bethany Mae Sparrow
    Bethany Mae Sparrow
    Sep 2022 18 contributions
    ...The shows on the evening were so good to watch, they always took each night to a next level with fire, dancing, live Tunisian dancers and many more. Always got the guests involved with the hotel dances, we have downloaded every song!...
  • Sarah N
    Sarah N
    Sep 2022 3 contributions
    ...The evening entertainment doesn't start till 21.30 and one of the nights it's went on till around 3am the loud music I managed to drop to sleep though...
Powered by AI
Rooms
Spacious
Reviews on the room attribute are mixed, with many praising the cleanliness, spaciousness, and views, while others criticize the dated decor and maintenance issues.
  • Katrina M
    Katrina M
    Aug 2023 3 contributions
    We stayed for 10 nights in August 2023... We absolutely loved our stay and thought it was very good value for money... We had a gorgeous sea view room, you could see right out over the beach, perfect spot to watch the sunrise... We stayed in room 1333 and our maid Shiem was so helpful... Sher made the room up beautifully each day and was very friendly... The rooms are a little basic but are very clean and have everything you need...
  • Phil M
    Phil M
    Aug 2023 6 contributions
    ...The staff, with the odd exception, are some of the best, friendly and helpful we have encountered on our travels, the maids keep the rooms clean and tidy, even though the rooms are a little tired they serve their purpose...
  • Dragana D
    Dragana D
    Aug 2023 1 contribution
    ...We were in room 1327 which overlooks the pool and the sea. The lady who cleans the rooms is wonderful, she came every day to clean the room, change towels and bed linen...
  • sazle1969
    sazle1969
    Aug 2023 50 contributions
    ...Clean, welcoming, rooms were lovely, beds comfortable, clean towels everyday, fridge and kettle in the room, we did use the coffee sachets provided but these didn't get replenished...
  • Maisy H
    Maisy H
    Jul 2023 1 contribution
    ...Rooms were a good size and beds were made daily, fresh bedding and towels. The cleaners made one of the rooms specially done up with flowers one day, without asking...
  • Clair S
    Clair S
    Jul 2023 15 contributions
    ...On arriving we were pleasantly surprised, the hotel is lovely, clean, spacious and staff lovely. Rooms clean, ours had everything we needed and plenty of room... Only thing I’d say is take a multi adaptor as I always do as we only had 1 plug socket in the whole room...
  • dominikaw07
    dominikaw07
    Jul 2023 1 contribution
    ...Our rooms (1331 and 1333) had a stunning view of the Mediterranean Sea from the balcony. The rooms are large, spacious, cleaned every day by a very nice cleaning lady...
  • Natasha
    Natasha
    Jul 2023 1 contribution
    ...The rooms in the hotel are maintained daily by the hotel's hygienists, clean and tidy...
  • maureen f
    maureen f
    Jun 2023 11 contributions
    ...The cleaning staff were second to none our room was always spotless and a different towel arrangement each day...
  • Harrison G
    Harrison G
    Jun 2023 2 contributions
    ...Rooms are average at best, good in size but we booked a double room and got given two single beds pushed together... Disappointing from them because it meant drinks in the room were constantly warm...
  • Voyage47454554610
    Voyage47454554610
    Jun 2023 1 contribution
    ...especially the housekeeping team (Sirem and Hamen) our room has been spotless every single day we have been here, They both constantly making sure we have all we need and have gone out of their way for us Thank you both so much for doing all you can to make our stay more perfect.I dont normally write reviews but honestly they have been amazing and deserve all the praise, Thank you Sirem and Hamen X (room 1125)...
  • Michaela H
    Michaela H
    Jun 2023 3 contributions
    ...First night our Aircon wasn't working and had a funny smell, so they changed our room straight away.. the bellboy came and moved everything for us... Maids are friendly and leave your room spotless every time!...
  • Maria
    Maria
    Jun 2023 2 contributions
    ...Rioms were cleaned everyday with fresh towels, hotel staff were all friendly/helpful...
  • Niki V
    Niki V
    May 2023 1 contribution
    Its our first time in tunisia we had fun Its fantastic place we enjoyed in the hotel and outside the hotel everythings were great here the rooms are amazing...
  • Devon Bob
    Devon Bob
    May 2023 2 contributions
    This is a review about our room staff Essia... Our room is spotless and smells nice...
  • Gilly
    Gilly
    Mar 2023 5 contributions
    Hotel, nice and clean rooms great beds comfy food always something breakfast omelettes for beautiful animation team, Samuel, Sam, Mario, great bunch of lads and a very big thank you to Akram on the pool bar does a great job had a lovely time we have been too Tunisia a lot and stayed in different hotels...
  • Nankie S
    Nankie S
    Mar 2023 1 contribution
    Hotel Marhaba Club in Sousse. Brilliant hotel, Big hotel with lovely facilities... The rooms are also large and spacious... Rooms are cleaned every day and any special request are always done... Also I would recommend the suite rooms they are absolutely stunning...
  • Susan P
    Susan P
    Oct 2022 2 contributions
    ...We were in room 1146 and visited the last week in Octocer (half term) This was our first visit to Tunisia and I was not sure what to expect or how systems worked... I asked for another pillow and it arrived in my room within minutes, nothing was a problem... Our room was looking towards the sea, it had a good view and a nice balcony with a table and chairs...
  • Sarah N
    Sarah N
    Sep 2022 3 contributions
    ...I was in room 1143 and had a garden/ sea view the room was big enough for 2 people and quiet, had everything I needed but was very dated... You can ask for bottled water from the bar in reception for your room...
  • Khaldoun R
    Khaldoun R
    Sep 2022 1 contribution
    Very good hotel clean with special decoratios , animation team was wonderful young team boys always smiling and having nice energy, the room was big and so clean ...
Powered by AI
Value
Budget-friendly
Travelers found the hotel to be budget-friendly, but reported issues with cleanliness, food quality, and staff service. Some guests experienced value for money, while others didn't.
  • will
    will
    Sep 2023 26 contributions
    ...The beach is really a lovely beach which we spent most of our time at but again the bar staff ( some nice some extremely miserable) only cater for the occidental hotel, they get beer on tap whereas we got from a bottle in a paper cup, they got sprite and coke whereas we got non brand cheap tasting cola and lemon soda...
  • Kelvin F
    Kelvin F
    Aug 2023 47 contributions
    ...At the pool and at the entertainment (which you have to go next door for ) you can only get beer, wine ( not nice ) or soft drink Most of the time you cannot get ice in your drinks Entertainment terrible mainly animation team just dancing on stage... They even gave us passes for the sister hotel which personally was not much better (but after being ill for 6 days I just did not want to try anything that looked different) I would not recommend this hotel to my worst enemy...
  • Amanda
    Amanda
    Aug 2023 3 contributions
    ...Very touchy feely.. Food luke warm and repetitive, dining room was generally dirty, no cleaning products in sight, just wiped with serviettes, food was collecting down the backs of chairs.. We cant say it was bad, but not 4* standards... Pool bar, one barman, he was lovely, but again only after tipping!... Beach bar well, can't get draught beer, it's only warm bottled beer for Marahba club guests, as draught for Occidental guest only ?????... There is no al a carte restaurant, there is no kayaks, pedalo etc, which on Tui says it has.. safety deposit boxes are payable at resort, and most look like they have been broken into !!... Very mis sold holiday.. we booked this because of facilities and great reviews... This is an honest review, we have stayed at other 4* hotels in Tunisia, but this is not a 4* its a 2* at best...
  • Phil M
    Phil M
    Aug 2023 6 contributions
    If you look for holidays and press the low to high cost this one will be one of the cheapest, just remember... If you want the Kids club beware according to a chap on reception they don't have one, strange as it's advertised...
  • Happy
    Happy
    Jul 2023 15 contributions
    ...If you like English tea bring your own Yorkshire Tea bags as the black tea here is nowhere near what English tea tastes like!... Taxi is 20-30DN one way... Spa - have not tried the spa but massages start from 70DN for 30mins which is a good price...
  • Mary
    Mary
    Jul 2023 3 contributions
    We stayed at this hotel for 10 days and were totally disappointed with this "CLUB" hotel where the entertainment is a real scandal!... In the evening, the entertainment takes place in the western hotel, with entertainers coming to ask you to go and get alcohol from the bar (secretly)... A disgrace!... With all the efforts made by all the hotel staff (reception, chambermaids, restaurant, kitchen, beach and pool bars), this hotel deserves better...
  • Allan M
    Allan M
    Jul 2023 1 contribution
    ...There is a restaurant/club called bocca beach on the resort which is seperate and you do have to pay for but the cocktails were delish!...
  • Danielle S
    Danielle S
    Jul 2023 1 contribution
    The place isn't somewhere I would go again... People fighting over them, you have to make sure you wake up very early to get a bed down at the pool... In my eyes it's a place ticked off but I won't be returning unfortunately...
  • Clair S
    Clair S
    Jul 2023 15 contributions
    ...Pool area is nice, you have to be up early to get a bed or pay the pool guy and he’ll happily move some towels and get you some beds...
  • Naila T
    Naila T
    Jul 2023 1 contribution
    ...Farouk the front of house manager always greeted us with a smiling face We traveled as a large group of 3 families and have to say the staff are great with all the kids and really went above and beyond, bar staff, cleaners, restaurant staff to cleaners was all amazing...
  • Sarah S
    Sarah S
    Jun 2023 4 contributions
    ...Drinks are limited on cocktails, so if you're looking for a 4* 5* equivalent to Britain, then maybe not for you, but for the price we paid we certainly wouldn't complain (going for a 4 night stay in England next week, cost just over £750 for 4 days in a lodge, nothing included 🥴)... If you just want English then don't go to Tunisia...
  • TedUlus
    TedUlus
    Jun 2023 5 contributions
    ...Tipping makes your stay so mu h better, don't be cheap, guve tips. If you want a decent hotel with good food at resonable prices you can chose Marhaba Club...
  • julieannc2004
    julieannc2004
    May 2023 64 contributions
    ...Cleaning main lobby Floor into dining room at 7 a.m, when it opens for breakfast is just stupid...
  • Loubie
    Loubie
    Apr 2023 54 contributions
    Went for 1 week at Easter why staff think that brits want to have a loud horrendous kids disco in reception between 6 and 10 I have no idea ... Drilling at 640 am every morning laying a patio horrible...
  • Eva & Gabriel
    Eva & Gabriel
    Mar 2023 5 contributions
    ...We chose the ,,pirate boat trip,, it was cheap 25eu/person so we wasnt sure the trip will be good but it was... The taxi to Medina (center) is cheap but you have to tell them the price before you sit in... Actually the ,,Bazar,, in hotel is cheap and you can buy exactly the same things outside as well...
  • Gilly
    Gilly
    Mar 2023 5 contributions
    ...Although we had a nice time I would not return back to this hotel I would return back to the Occidental or the Marhaba salon which I was there because it was cheap...
  • Thebates22
    Thebates22
    Dec 2022 1740 contributions
    ...HMC is a mid range hotel that punches above its weight... The all inclusive package was good value for money and our only two issues were that the food was a little bland which was surprising considering the spice history in the country and the food was never quite warm enough & queues to the microwave were noticeable to warm food up...
  • Susan P
    Susan P
    Oct 2022 2 contributions
    ...The aircon worked and seemed ok, because the evenings were not that hot is was fine... The beach vendors are out all of the time and I found them really reasonable, given the exchange rate... So, all in all I think it was value for money and you just cannot fault the friendlyness of the staff, we had a lovely week....thank you all the staff at Hotel Marhaba...
  • Carolyn J
    Carolyn J
    Sep 2022 3 contributions
    I stayed at this hotel for nine days from the beginning to the end was awful and couldn’t wait to come home dirty room is uncomfortable The bedding was not changed the whole time I was there and the food was in edible sometimes tasteless never enough of anything plates cups cutelry glasses we were served drinks in paper coffee cups because there were not enough glasses. having to queue all the time for food like a cheap canteen... I definitely would not recommend this hotel and definitely would not go back there...
  • Sarah N
    Sarah N
    Sep 2022 3 contributions
    ...I used the spa and had a good massage and full body hammam for 200 TDA which was about 56 English pound...
Powered by AI
Cleanliness
Immaculate
Travelers widely praise the hotel for its cleanliness, often highlighting the diligent housekeeping staff and the well-maintained facilities.
  • Cristina M
    Cristina M
    Aug 2023 1 contribution
    ...Rooms a bit worn, but clean. We had rooms 1240 and 1242 and our room maid (Voicila) was smiling, helpful and always at disposal... Cleanliness of the kitchen and the dining room are probably luxury for the region, but below average for any civilised world... With a bit of cleaning of the sea weed and a bit more care for food hygene it could be a holiday to remember...
  • Katrina M
    Katrina M
    Aug 2023 3 contributions
    ...We stayed in room 1333 and our maid Shiem was so helpful... Sher made the room up beautifully each day and was very friendly... The rooms are a little basic but are very clean and have everything you need... All cleaning staff work exceptionally hard and the pool and communal areas were always very clean...
  • Dragana D
    Dragana D
    Aug 2023 1 contribution
    ...The food is varied, the pool is nice and clean... The lady who cleans the rooms is wonderful, she came every day to clean the room, change towels and bed linen...
  • Maisy H
    Maisy H
    Jul 2023 1 contribution
    ...Rooms were a good size and beds were made daily, fresh bedding and towels. The cleaners made one of the rooms specially done up with flowers one day, without asking...
  • Nicola
    Nicola
    Jul 2023 112 contributions
    ...The pool area and the grounds are well maintained... Drinks are served in small paper cups so I’d advise to take your own plastic cups if you want a larger drink... The bed was very comfortable and sheets clean... The maids did an excellent job with clean towels and sheets each day...
  • Happy
    Happy
    Jul 2023 15 contributions
    ...From cleaners to management all work tirelessly to make you feel welcomed and very special... ***And also bring a bamboo cup and a small metal spoon as the cups are the small coffe ones and the small spoons are made of plastic... Rooms are clean and although outdated they look beautiful with nice views and AC... The pool looks great but they really need to enforce the towel rule as some people leave their towels on from previous night so by 7.30AM there is no available sun lounges... Beach towels available from reception... Indoor swimming pool looks lovely and clean...
  • Danielle S
    Danielle S
    Jul 2023 1 contribution
    ...The sun beds are like gold dust... The only thing I was happy about was the cleaner she always made an effort even made little hearts,swans and bows with our sheets and placed my pjays into little bows too always made sure we had plenty of towls and rishi our waiter in the restaurant he was such a lovely guy made a effort to save our table every night and even on our last night decorated our table for us...
  • Mike B
    Mike B
    Jul 2023 2 contributions
    ...My second time in sousse and not my last, marhaba club is clean, friendly and just absolutely amazing! Walking distance to the beach with a private bar, a pool bar with friendly bar staff who refuse to let you go thirsty haha Pool is cleaned daily aswell as the hotel and rooms...
  • Naila T
    Naila T
    Jul 2023 1 contribution
    ...Farouk the front of house manager always greeted us with a smiling face We traveled as a large group of 3 families and have to say the staff are great with all the kids and really went above and beyond, bar staff, cleaners, restaurant staff to cleaners was all amazing...
  • Debbie
    Debbie
    Jul 2023 2 contributions
    ...The rooms were immaculately cleaned and lots of attention to detail (making flowers out of my granddaughter’s pjs, putting her eye mask on her teddy). Hayet, our cleaner was lovely, so friendly...
  • Safari31121550366
    Safari31121550366
    Jul 2023 2 contributions
    ...Our room was fresh and clean and has been cleaned every day with fresh towels and sheets. There’s also a laundry service which has been very useful with 2 small children...
  • Chantelle F
    Chantelle F
    Jul 2023 3 contributions
    ...One lady who we thought was amazing was Faten who was part of housekeeping...
  • maureen f
    maureen f
    Jun 2023 11 contributions
    Visited with my sister between 2/6/23 and 16/2/2023 Hotel was clean and modern although the bathrooms could do with a bit of work . The cleaning staff were second to none our room was always spotless and a different towel arrangement each day...
  • Tianna
    Tianna
    Jun 2023 1 contribution
    ...Rooms are dated, but cleanliness isn't something we could fault, thanks to our room attendant, sihem, who always had a positive attitude, cheerful disposition, and great attention to detail...
  • Laura N
    Laura N
    Jun 2023 1 contribution
    Hotel was clean and fairly modern... Every single person who worked there was lovely even down to the cleaners and gardeners...
  • Voyage47454554610
    Voyage47454554610
    Jun 2023 1 contribution
    ...especially the housekeeping team (Sirem and Hamen) our room has been spotless every single day we have been here, They both constantly making sure we have all we need and have gone out of their way for us Thank you both so much for doing all you can to make our stay more perfect.I dont normally write reviews but honestly they have been amazing and deserve all the praise, Thank you Sirem and Hamen X (room 1125)...
  • Maria
    Maria
    Jun 2023 2 contributions
    ...Rioms were cleaned everyday with fresh towels, hotel staff were all friendly/helpful...
  • jill150
    jill150
    Apr 2023 109 contributions
    ...There are some empty units around the grounds, but they’re kept clean and tidy therefore don’t look unsightly. The cleaners are working to keep the grounds and reception areas clean at all times, so it’s always well presented... Please tip the staff, especially the cleaners...
  • 444sean
    444sean
    Oct 2022 2 contributions
    ...Special mention to our cleaning lady, Essia , who was very friendly with a ready smile and did a great job with cleaning the room ...
  • Maz B
    Maz B
    Sep 2022 15 contributions
    ...The receptionist are welcoming, the cleaners always working every day and change towels daily, make up the beds and are very helpful... The hotel rooms are looking a little tired and could do with a re-decoration and the towels are clean but are stained so I would recommend replacing them but despite that, we found everything to be clean...
Powered by AI
Service
Friendly
Most travelers appreciate the friendly, attentive and efficient service from the hotel staff, including the bar, reception, and cleaning staff, although some found the service inconsistent.
  • Maisy H
    Maisy H
    Jul 2023 1 contribution
    The staff at the hotel are absolutely amazing, very so friendly and helpful. Really was such a help with anything we needed... Rooms were a good size and beds were made daily, fresh bedding and towels... The cleaners made one of the rooms specially done up with flowers one day, without asking... Bring cash as then you won’t have to find a cash machine...
  • Nicola
    Nicola
    Jul 2023 112 contributions
    ...At the pool area there were paninis, pizza, salad, fruit for lunch of you didn’t want to go to the restaurant plus fresh crepes made from 3pm to 5pm... Drinks are served in small paper cups so I’d advise to take your own plastic cups if you want a larger drink... The fridge in my room wasn’t working when I arrived so I informed the manager and it was changed straight away... The maids did an excellent job with clean towels and sheets each day... If you tip the bar staff 10 dinar they’ll look after you well!!... I would come back to this hotel without a doubt...
  • Happy
    Happy
    Jul 2023 15 contributions
    ...From cleaners to management all work tirelessly to make you feel welcomed and very special... If you like English tea bring your own Yorkshire Tea bags as the black tea here is nowhere near what English tea tastes like!... ***And also bring a bamboo cup and a small metal spoon as the cups are the small coffe ones and the small spoons are made of plastic... Beach towels available from reception... The taxi drivers have been very nice and polite and always come back or waited for us... Spa - have not tried the spa but massages start from 70DN for 30mins which is a good price... They have lots of packages available and also do waxing and nails so ladies don’t need to worry if you did not have time to polish your holiday looks...
  • Harrison G
    Harrison G
    Jun 2023 2 contributions
    ...Samuel, speedy, chicco, and Mario were fantastic the entire time. Nothing could have been better on their behalf!... The bar staff are also great even though drink options are limited, Oussama was one of the friendliest and most caring person I’ve ever met, he made the holiday much more enjoyable... They made everything as easy as possible for everyone, walking around the pool to serve drinks so you didn’t have to go up to the bar... Rooms are average at best, good in size but we booked a double room and got given two single beds pushed together... Got served raw chicken which I ate, leaving me sick for 3/4 days...
  • Цветелина Р
    Цветелина Р
    May 2023 1 contribution
    Great experience for the whole group, the moment we entered animation went on and music played loud, animators dancing and singing while we were waiting to be settled, made the waiting time pleasant. Sweets were served as well so we could have a snack while waiting... Great and responsive service, personnel smiling and keeping clean all the time...
  • Tourist67897039462
    Tourist67897039462
    May 2023 1 contribution
    The animation team was amazing very kind and helpful plenty of entertainment around the pool and in the hotel. The hotel rooms are very clean and tidy they was spacious and the cleaners where very helpful of u need anything... The people in the hotel were kind and friendly and u could book excursions through the hotel to experience like camel riding pirate ship and quad biking plus loads of activities inside the hotel as-well...
  • Elias B
    Elias B
    May 2023 1 contribution
    ...The food was excellent, the hotel staff was very accommodating and kind and the animators made sure that we have an interesting and fun program always...
  • Boris P
    Boris P
    May 2023 1 contribution
    ...Since day one I've been speaking with one guy "Chico" which was very polite and would recommend him as a very good employee...
  • tegan g
    tegan g
    Apr 2023 1 contribution
    ...The animation team really made the holiday, Sam, Samuel, Mario and Malik were great, every day were round the pool with great energy always making everyone feel really comfortable and joining in...
  • Katie C
    Katie C
    Apr 2023 1 contribution
    This was our first time in tunisia the hotel was very nice... All the staff in the Marhaba club are great, very engaging and friendly - especially the animation team who are amazing...
  • Chantelle J
    Chantelle J
    Apr 2023 10 contributions
    ...All the staff made me feel so welcome mainly the lads from animation , they are fabulous always full of life happy make the atmosphere , extremely brilliant with children and making sure every one is included...
  • Nankie S
    Nankie S
    Mar 2023 1 contribution
    ...Rooms are cleaned every day and any special request are always done. The staff is very friendly in the restaurant waiters are always smiling and happy to help... A very massive thanks to Farooq the manager who helped us prepare a surprise for our mums 60th birthday celebration... Thank you for the cake decorations and special treatment... We all had an amazing time and will remain grateful for all that was done for us...
  • Denzil S
    Denzil S
    Mar 2023 1 contribution
    Stayed here for 8days 18 of us and was happy with the stay the hotel staff were very nice and also it is very clean from the rooms to the reception area to the resturant. It was our mums 60th birthday and we wanted to do something special and from the help of the reception manager (Faruq) that was possible he helped us with everything we needed and helped sort a few changes we wanted with our stay was always there when we needed everything also the reception fella called (khamaise)he helped us with our trip to the zoo very helpful... Big thank you to also the resturant manager (Ishmail) as he got the main chef (Yassine) to make our mum a beautiful bday cake... (Mario) from the animation is really good does some really cool shows and (sam) is a awesome dancers!.Even though it was ramadan all the staff worked very hard here to ensure all guests were happy thank you too all of them... This hotel is good due to the staff they deserve most of the credit!...
  • Inspiration740087
    Inspiration740087
    Feb 2023 1 contribution
    ...The cleaner (Shudea) kept our room spotless. The barmen were always happy and friendly (especially the barman at the pool) and they didn't hold back on the alcohol!... Especially Sam, who made sure I was OK (personal reasons)...
  • Relax68112784126
    Relax68112784126
    Feb 2023 1 contribution
    The waiters were very nice and sweet and friendly, constantly greeting you. The entertainment was brilliant constantly asking for you to join them for new activities, and were very nice, they are very welcoming especially being helpful with speaking 5 languages...
  • Thebates22
    Thebates22
    Dec 2022 1740 contributions
    ...We visited Hotel Marhaba Club (HMC) at the end of Nov / beginning of December 2022 (out of season) for 4 nights on an all inclusive basis to celebrate my wife’s birthday. HMC is a mid range hotel that punches above its weight... It offers super friendly staff, big rooms, modern facilities, beach access & immaculately manicured grounds... The all inclusive package includes free gym access which was important for us...
  • Karim D
    Karim D
    Dec 2022
    ...They were very welcoming and helped us in everything we wanted especially the restaurant master "Ismail" he is the kindest Mastsr ever ask for him when you go there. At the reception also they were so helpful in everything we wanted...
  • Anthony Brown
    Anthony Brown
    Oct 2022 6 contributions
    ...The receiptionist lady and Mohamed had the most exquisite customer service and hospitality. The dinning staff was always there to ensure that you are very well serve, offering you refreshments or somewhere suitable of your choice to consume your meal... The bar staff was always ensuring your glasses are fill and a refreshment you requested... Well to you all and keep up the overall great experience to your visitors...
  • Susan P
    Susan P
    Oct 2022 2 contributions
    ...The hotel looked lovely on arrival and we were welcomed taken to our room then as we were late some food had been saved for us, which was a nice touch. The reception staff were really helpful and everything you need is there... You change up money to the local currency, which cannot leave the country, if you are left with some there is a currency exchange at the airport where security will direct you to or a few shops, to spend on touristy stuff, before you go throught the security... You also get your card to exchange for a towel at the pool bar, there is a deposit that is returned at the end of the holiday... We had Essia who was so lovely, she was very respectful, helpful and friendly we also noticed that she worked everyday we were there... I asked for another pillow and it arrived in my room within minutes, nothing was a problem... The aircon worked and seemed ok, because the evenings were not that hot is was fine... The bar staff were really lovely, always helpful and ready with drinks, because it was October there was little choice at the pool and beach bar but plenty in the hotel bar... So, all in all I think it was value for money and you just cannot fault the friendlyness of the staff, we had a lovely week....thank you all the staff at Hotel Marhaba...
  • yasmina david
    yasmina david
    Sep 2022 19 contributions
    ...Drinks are served in disposable glasses and if you want water in the room you have to ask at the reception bar...
Powered by AI
Amenities
Abundant
Guests appreciate the hotel's amenities such as the pool, beach access, and bars. However, they were critical of the use of small paper cups for drinks.
  • Jon S
    Jon S
    Jun 2023 1 contribution
    ...The Marhaba Club has been a joy to stay at. The moment I stepped off the bus, I was greeted by staff who were welcoming and attentive... The beds were very comfortable, and the grounds beautiful... A shoutout goes to the great entertainment provided by the animation team, and the great selection of food in the restaurant...
  • Amy G
    Amy G
    Jun 2023 1 contribution
    ...There wasn’t enough options and they seemed to struggle to cater for the amount of tourists. Had to repeatedly wait for plates and cutlery... Also worth noting that the paper cups served around the pool and beach are tiny but they allow you to bring your own plastic drinks cups which I wish we had done... The man that made our holiday was mokhtar, he was fantastic really went the extra mile to make our dining experience brilliant... Which was fine because they enjoyed the pool but for others that need entertaining it would be difficult I’d imagine... Also worth a mention you can use the sister hotel pool next door however you can’t be served any drinks at their pool bar until the evening...
  • Цветелина Р
    Цветелина Р
    May 2023 1 contribution
    Great experience for the whole group, the moment we entered animation went on and music played loud, animators dancing and singing while we were waiting to be settled, made the waiting time pleasant. Sweets were served as well so we could have a snack while waiting... Great and responsive service, personnel smiling and keeping clean all the time...
  • Tourist67897039462
    Tourist67897039462
    May 2023 1 contribution
    The animation team was amazing very kind and helpful plenty of entertainment around the pool and in the hotel. The hotel rooms are very clean and tidy they was spacious and the cleaners where very helpful of u need anything... The people in the hotel were kind and friendly and u could book excursions through the hotel to experience like camel riding pirate ship and quad biking plus loads of activities inside the hotel as-well... All in all I would highly recommend for any couple or family wanting a good holiday...
  • julieannc2004
    julieannc2004
    May 2023 64 contributions
    ...Staff at pool bar are fabulous, bar staff in the lobby not bothered at all... Drinks are ok generally but the availability of glasses is an issue, cups for coffee with no saucers, no spoons for dessert apart from miniature plastic spoons suitable for one year old child...
  • Roving12014633860
    Roving12014633860
    May 2023 1 contribution
    Hotel people are very frendly, rooms a fresh. Animator Chico very attentive, not pushy, friendly, lots of activities for children, young people and older people, knows many languages, easy to communicate with!... thank you Marhaba club for a good holiday...
  • Elias B
    Elias B
    May 2023 1 contribution
    ...The food was excellent, the hotel staff was very accommodating and kind and the animators made sure that we have an interesting and fun program always...
  • Katie E
    Katie E
    May 2023 1 contribution
    ...everyone is so friendly you wake up in the morning and everyone says good morning to you, it is such a lovely place... the food was amazing, there is always something to eat and i’m a very fussy eater myself...
  • Nankie S
    Nankie S
    Mar 2023 1 contribution
    Hotel Marhaba Club in Sousse. Brilliant hotel, Big hotel with lovely facilities... The rooms are also large and spacious... Rooms are cleaned every day and any special request are always done... The staff is very friendly in the restaurant waiters are always smiling and happy to help... Thank you for the cake decorations and special treatment... Also I would recommend the suite rooms they are absolutely stunning...
  • Thebates22
    Thebates22
    Dec 2022 1740 contributions
    ...HMC is a mid range hotel that punches above its weight. It offers super friendly staff, big rooms, modern facilities, beach access & immaculately manicured grounds... The hotel grounds merge into its sister hotels (Occidental Marhaba & Marhaba Beach) and the all inclusive package allows use of pools in all hotels including the indoor pool at Occidental Marhaba... The all inclusive package includes free gym access which was important for us... The gym was big and well equipped however the equipment was a little dated and some machines need a good service but overall we were happy... Overall a good stay and we would certainly recommend it to others...
  • Karim D
    Karim D
    Dec 2022
    ...They were very welcoming and helped us in everything we wanted especially the restaurant master "Ismail" he is the kindest Mastsr ever ask for him when you go there. At the reception also they were so helpful in everything we wanted...
  • Anthony Brown
    Anthony Brown
    Oct 2022 6 contributions
    ...The receiptionist lady and Mohamed had the most exquisite customer service and hospitality. The dinning staff was always there to ensure that you are very well serve, offering you refreshments or somewhere suitable of your choice to consume your meal... The bar staff was always ensuring your glasses are fill and a refreshment you requested... Well to you all and keep up the overall great experience to your visitors...
  • Susan P
    Susan P
    Oct 2022 2 contributions
    ...The hotel looked lovely on arrival and we were welcomed taken to our room then as we were late some food had been saved for us, which was a nice touch. The reception staff were really helpful and everything you need is there... You also get your card to exchange for a towel at the pool bar, there is a deposit that is returned at the end of the holiday... There is a safe room and you pay a daily deposit for this and have a key... There is a fab shop at the sister Hotel within the complex... I asked for another pillow and it arrived in my room within minutes, nothing was a problem... Our room was looking towards the sea, it had a good view and a nice balcony with a table and chairs... The aircon worked and seemed ok, because the evenings were not that hot is was fine... The selection of bread was good, fruit not so... I might just have been a bit fussy because there was always penty of food oh, apart from a delicious fruit flan which only appeared once... The bar staff were really lovely, always helpful and ready with drinks, because it was October there was little choice at the pool and beach bar but plenty in the hotel bar... The sandy beach and blue sea was amazing again the sun beds needed attention as they were a bit battered but they are free and they are comfortble (maybe more than the bed) but it felt friendly, even had a security man on the beach!... The beach vendors are out all of the time and I found them really reasonable, given the exchange rate...
  • Marie S
    Marie S
    Oct 2022 6 contributions
    Very nice hotel which is very close to the beach... There is archery, darts, water gymnastic or water polo at the pool and in the evening always an amazing show...
  • Ventsislava B
    Ventsislava B
    Oct 2022 1 contribution
    We had the best time with the animators at the pool and the beach... We played archery, water aerobic and gymnastics in the morning and it was a great way to start each day!...
  • Sarah N
    Sarah N
    Sep 2022 3 contributions
    ...The drinks through the day in the bar/ pool bar and beach bar are all served in small paper cups regardless of eweather its pop juice beer or coffee... The sister Hotel occidental seems much more updated and modern... There is a free cash machine in this hotel and a small supermarket... You can use this hotels pool but not there pol bar I wasn't looked with my wristband for the marhaba club... I used the spa and had a good massage and full body hammam for 200 TDA which was about 56 English pound... You can ask for bottled water from the bar in reception for your room... The beach is nice and the sunbed are free its is exclusive for guest to rhis hotel only., there are activities from jet ski, paragliding etc on the beachand the ll inclusive bar is on the beach too...
  • Carolyn J
    Carolyn J
    Sep 2022 3 contributions
    I stayed at this hotel for nine days from the beginning to the end was awful and couldn’t wait to come home dirty room is uncomfortable The bedding was not changed the whole time I was there and the food was in edible sometimes tasteless never enough of anything plates cups cutelry glasses we were served drinks in paper coffee cups because there were not enough glasses... On a good note the weather was very good the beach was nice the sea was nice and the staff were generally nice and helpful...
  • yasmina david
    yasmina david
    Sep 2022 19 contributions
    ...Drinks are served in disposable glasses and if you want water in the room you have to ask at the reception bar... The pool is ok, the beach is the same, but if you want to walk in the evening, unfortunately you can't because it's closed The hottest animation team...
  • Bethany Mae Sparrow
    Bethany Mae Sparrow
    Sep 2022 18 contributions
    ...The weather, food, pool, beach and staff all make our stay so worthy. There are so many food options to choose and the pool bar is fab... The maids are so polite and clean rooms so well... From 9:30-6:00 and then again 7:30-00:00 they made sure we were happy and kept busy... Never any pressure to join in games but they were so fun we couldn’t say no!... Darts, aerobics, French bowls and many more as well as spectacular pool games with balloons and foam...
  • István C
    István C
    Sep 2022 1 contribution
    ...They did their best to keep up the really good vibe. We did water aerobics width Sergio, morning yoga width Rio, and did watch some night entertainment shows like fakir and fire show...
Powered by AI
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
2155Reviews147Q+A100Room tips
Traveler rating
  • 1,361
  • 368
  • 213
  • 108
  • 106
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Gary J wrote a review Yesterday
1 contribution
Still at hotel and can't fault it food is fantastic staff are very friendly wonderful holiday booked to come back in march never experienced this hospitality before and the culture trips are wonderful
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Just book and enjoy 😉
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded today
Dear guest, Thank you for your amazing feedback! We're delighted to hear you're enjoying your stay with fantastic food and friendly staff. It's fantastic to know you've booked to return in March. We're honored to provide you with this level of hospitality. Looking forward to welcoming you back! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yvonne H wrote a review Dec 6
Aberdeen, United Kingdom1 contribution
+1
Had fantastic stay at Marhaba Club with my husband. Staff were amazing, so friendly and helpful, food was fantastic with lots of choice and whole resort was very clean. Will definitely be back. Aymen went above and beyond to help us thank you
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded today
Dear guest, Thank you for your fantastic review! We're thrilled you and your husband enjoyed your stay at Marhaba Club. It's wonderful to hear that our staff, food, and cleanliness met your expectations. We appreciate your special mention of Aymen's exceptional service. Looking forward to welcoming you back soon! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Kozak A wrote a review Dec 6
2 contributions
+1
Marhaba Club is more than just a hotel, I came back for the second time this year because I have decided to celebrate my birthday here and I done the best decision to come back here. I had a really nice sea-view room, outside now in the evening it is cold but you have a good heater in the room you can make the room hot as you want 🥰 my welcoming was lovely, the staff 80% remained the same, they are very welcoming. If you have an issue managers would sort it out straight away for you. On my birthday evening, I had a lovely cake 🥰😇 and they played for me happy birthday made fired it was amazing I would not have expected to be on holiday for my birthday and to feel so welcomed, I can not describe it words how I felt in that night🥰. Thank you again Marhaba Club for everything that you done for me. Ps do not forget about the fantastic animation team you are the best guys! 😍 Hopefully, soon I will return for another holiday can wait I just fell in love with these place, especially with my sea view room🥰🥰🥰
Read more
Date of stay: December 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded today
Dear guest, Thank you for choosing Marhaba Club to celebrate your birthday! We're thrilled to hear you had a fantastic experience, enjoyed the sea-view room, and felt warmly welcomed by our staff. It's wonderful that the birthday celebration exceeded your expectations. We look forward to welcoming you back soon for another memorable holiday! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jennifer webb wrote a review Dec 5
United Kingdom1 contribution
Aymen was courteous, had excellent customer laison skills. The meals were sumptuous and restaurant had a large variety of dishes to choose from. The staff were so patient & had a bubbly personality. They are hardworking & made me feel welcome, especially Aymen. I am more than happy to return again.I will be back for holiday next summer. J
Read more
Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded today
Dear guest, Thank you for your wonderful feedback! We're delighted Aymen and our team contributed to your enjoyable stay. It's fantastic to hear that you found the meals sumptuous and the staff welcoming. We can't wait to welcome you back next summer for another fantastic holiday! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
bee B wrote a review Dec 3
1 contribution
Absolutely great time at this hotel here for 2weeks. All the staff are amazing and will all go the extra mile for you nothing is too much trouble. Food is plentiful and varied try the Tunisian food its very tasty. There is something for everyone. Main bar in reception serves very good strong cocktails and the wine and beer is good. Beach and pool bars are great all staff very friendly and happy to bring drinks over. Animation team are absolutely brilliant they do a great job had good times with them. They do some great shows in the evenings especially the strongman show. Just a couple of little gripes depending on which floor you are on determines what you get. Guests on floor 3 , our friend had fruit and chocolate on arrival, kettle with tea and coffee and a TV with Netflix. I know kettle is available for a small cost but this should be included for all guests. Also no towel art from the maids which I like to see but unfortunately I had to make my own. It's the small things. But overall what a great holiday Ps you don't have to bring a big glass they will give you one if you ask. All in all definitely recommend this hotel
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 4 days ago
Dear Guest, Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you had an absolutely great time during your two-week stay. It's heartening to know that our staff went the extra mile to make your stay special, and we appreciate your positive comments about the food variety and the delightful Tunisian cuisine. We're glad you enjoyed the strong cocktails at the main bar and the friendly service at the beach and pool bars. It's fantastic that the animation team added to your overall enjoyment with their brilliant shows. We appreciate your feedback on room amenities and will certainly review our offerings to enhance the guest experience. Thank you for recommending our hotel and we look forward to welcoming you back for another great holiday. Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Veginald wrote a review Dec 2
Newquay, United Kingdom67 contributions
We've take AI holidays once or twice a year for the past 10 years, so we're old hands at it and know what's reasonable to expect. 2nd trip to Sousse in the last 2 months (last time at Royal Salem). The Marhaba Club has to be the second worst AI resort we've stayed (and we really don't mind a mediocre hotel if the price fits) and has finally made us decide to quit booking them. ROOM The sea view room on the third floor was perfectly decent, as always in need of maintenance but nothing out of the ordinary. Sink didn't drain well, dodgy tiling and a musty smell, but nothing to you wouldn't reasonably expect for the money. Due to the orientation of the hotel, none of the seaview rooms get any sun, so in winter they are cold... VERY COLD! Duvets are provided, which is fine at night (just) but there is no heating at all. So, unless you want to spend all your time IN bed, you'll freeze in your room. HOUSEKEEPING Housekeeping was efficient, regular and very sweet. But here's the stinger... We tip regularly in poorer countries and here was no exception, 4x10 dinar across the first 8 days of our stay (just to the maid). We always keep our loose change in our bedside drawer just to test the honesty of hotels, and if there are no issues we leave it at the end as a bonus for the maid. Despite leaving 10 dinar one day for the maid, a 2dt coin was taken from the change pile. A tiny amount of money to us, but theft nonetheless. FOOD Oh god, the food. Restaurant times are a guide at best. They open the doors when they're good and ready - even though most of the open cooking on the grill still won't have started when the doors eventually do open. The first week of our stay the food was ok, there was a decent selection, no it wasn't the hottest but it never is in these places. The second week started and it was like someone flicked a switch. The food shrank in both volume AND choice. We were hard pressed to find anything hot (it's like they now only turn the bain-maries on as they put the food in!) The hygiene is not the greatest, the best example is the grill cook... He'll start cooking vegetables on the plancha, then when they're nearly cooked he'll push them to one side and start grilling raw meat on the other side. He'll use the same tongs to toss cooked veg AND raw meat, then just as the raw juices of the meat have mixed with the cooked veg he'll move it to the serving dish. We haven't been ill fortunately but we've been shi'ting through the eye of a needle all week. The coffee is instant and awful. The orange "juice" varies in strength depending on whether there's any water in the machine. WAITERS Pleasant enough and helpful. They don't constantly expect a tip but we obliged every dinnertime. Nice to be nice. Salah was our top pick, good lad and alway keen to please. BAR Perfectly decent lager, tepid Coke and the local faux Fanta / Sprite. Didn't try the wine or cocktails this trip. RECEPTION Quick and smooth check in. Very little information offered about your upcoming stay but we're used to that. Due to a constantly screaming baby next to us we had need FOR THE FIRST TIME EVER to request a room change 8 days into the holiday. I did this very low-key and casually, the receptionist handled it quickly and graciously and within a few hours we had a replacement room at the far end of the 2nd floor. Here we had a peaceful night's sleep again... Once! Sadly, the following day it would seem a large group of "youths" had checked into rooms 1234, 1236 and associated rooms on an Ibiza style bender. Later that night, from about 10pm this large group of youths started using the whole floor as their playground. Constantly hammering on each others doors, shouting and screaming, running up and down the corridor and fire escape, bashing into our door as they slid around on the floor. We gave it an hour or so in the hope they would tire themselves out but it went on and on and on. We couldn't understand how noone had reported it to reception/security as there's 40 rooms on the floor, not to mention those below. So, I bit the bullet and phoned reception from my room. I rang over and over and over but noone answered at all. During a brief lull in the noise I went down to reception about 11:30pm and there was noone there at all. On my way back to the room I asked the corridor full of teens to keep it down at there were people trying to sleep I was told "chill out, it's early" and to "f'ck off or I'll stab you". Pleasant I'm sure you'll agree. This noise continued on and off until gone 2:30am... We have now left the Marhaba Club and checked into another hotel to finish the rest of our holiday. Though we can't wait to go home. If you like to play holiday roulette you could do worse, but you could do a LOT better. Do yourself a favour and give this place a swerve.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 4 days ago
Dear Valued guest, We sincerely apologize for the disappointing experience you had at Marhaba Club. We take your feedback seriously, and we're sorry that our services fell short of your expectations. Rest assured, we are addressing the issues raised, particularly those concerning room conditions, housekeeping, and food quality. Your comments regarding the theft incident have been noted, and we're implementing measures to enhance the honesty and integrity of our staff. We deeply regret any inconvenience caused during your stay. Regarding the noise disturbances, we extend our apologies for the disturbance caused by the neighboring guests. We are working to ensure such situations are handled more effectively in the future, and we appreciate your understanding. We value your detailed feedback and will use it as an opportunity to make necessary improvements. If you reconsider in the future, we would be grateful for the chance to provide you with a more positive experience. Kind regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Huw T wrote a review Dec 1
Marlborough, United Kingdom27 contributions
Great time in Sousse. Great value, please venture into the local.community. the hotel has all the facilities one needs, entertainment only let down with repeat shows, or was ot just a case I stayed too long! Food is good with great local cuisine available.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 1 week ago
Dear guest , Thank you for sharing your positive experience at Marhaba Club . We're glad you enjoyed your time in Sousse and found value in our facilities ,We're happy our food, especially the local cuisine, met your expectations. Regarding entertainment, we've noted your feedback on repeat shows and will work on diversifying our offerings. We look forward to welcoming you back for an even better experience. Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ghunjan wrote a review Nov 2023
1 contribution
Me and my family visited for a week in November and we had an lovely time. All the staff at the hotel were amazing! They were so friendly and extremely helpful. Would like to mention a special thank you to Riadh, the manager of the restaurant . He was so welcoming and kind and we are very thankful for him and all the restaurant staff for making our trip special. Would also like to say thank you to Aymen Ghdamssi who helped on move our luggage on the last day of our trip. Also, the animation team were absolutely amazing! so talented and kept us entertained. Sousse was an amazing place to visit, there is lots to explore and we would definitely come back again.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 1 week ago
Dear guest, Thank you for your fantastic review! We're thrilled you enjoyed your stay in November. Kudos to Riadh and the restaurant team for their warmth. Special thanks to Aymen Ghdamssi for helping with luggage. The animation team was a hit, keeping you entertained. We're glad you loved Sousse "the pearl of the Sahel of Tunisia , and we look forward to hosting you again! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lauren thomas wrote a review Nov 2023
6 contributions
This hotel is just outstanding. We transferred hotels as the last hotel was just not worth the time. So we only stayed 5 days here out of 7 but i will definitely be coming back. The entertainment was amazing and just enjoyable to watch. The food covers all needs and is delicious, variety of choices to choose from. Not to mention the amazing bar staff in the evening that had no fail to put smiles on the guests faces. They were just incredible. The rooms were nice and clean and beds were comfy. I will defiantly be returning to this hotel!
Read more
Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 1 week ago
Dear guest, Thank you for your fantastic feedback! We're thrilled you had an outstanding experience with us. Delighted to hear you enjoyed the entertainment, delicious food, and the incredible bar staff. Clean rooms and comfy beds add to the charm. We can't wait to welcome you back for another amazing stay! Best regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lloyd S wrote a review Nov 2023
1 contribution
The hotel was clean and tidy, and lived upto expectations. I went late in the holiday season and managed to get a good deal £250 for four nights all inclusive in November. The staff were friendly and attentive including Aymen the man.
Read more
Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Marhaba, Propriétaire at Marhaba Club
Responded 1 week ago
Dear guest, Thank you for your positive review! We're delighted you found our hotel clean and tidy, meeting your expectations. It's great to hear you secured a good deal for an all-inclusive stay in November. We appreciate your kind words about our friendly and attentive staff, including Aymen. We hope to welcome you back for another enjoyable stay in the future! Best Regards, Marhaba Club team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Sousse area.
PRICE RANGE
$39 - $63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marhaba hotel sousse, marhaba sousse, marhaba club
LOCATION
TunisiaSousse GovernorateSousse
NUMBER OF ROOMS
285
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MARHABA CLUB $56 ($̶1̶3̶2̶) - Updated 2023 Prices & Hotel Reviews - Sousse, Tunisia

Frequently Asked Questions about Marhaba Club
Which popular attractions are close to Marhaba Club?
Nearby attractions include Seville Center (0.3 miles), Igloo Ice Bar (0.3 miles), and Megastore Gifts (0.2 miles).
What are some of the property amenities at Marhaba Club?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Marhaba Club?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Marhaba Club?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marhaba Club?
Yes, free parking is available to guests.
What are some restaurants close to Marhaba Club?
Conveniently located restaurants include Farmers Steakhouse, Zio Angelo, and Parad'ice Sousse.
Are there opportunities to exercise at Marhaba Club?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Marhaba Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Marhaba Club offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Marhaba Club?
The staff speaks multiple languages, including French, German, Russian, and Arabic.
Are there any historical sites close to Marhaba Club?
Many travelers enjoy visiting Medina of Sousse (1.7 miles).