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Helnan Royal Hotel - Montazah Gardens

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Traveler (616)
Room & Suite (449)
Dining (98)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#10 of 53 hotels in Alexandria
Location
4.5
Cleanliness
4.2
Service
4.1
Value
3.8
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Kids stay free
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Fishing
Children Activities (Kid / Family Friendly)
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Arabic
589Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
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Ash wrote a review Mar 2024
Philadelphia, Pennsylvania186 contributions56 helpful votes
12/10 for location, along the Mediterranean Sea and the Palace. Wonderful large balconies. The gardens are well-tended, beautifully lit and filled with Egyptians on their weekend. Some are local and some on holiday. The hotel food was several levels below our Cairo hotel but we had meals out so it didn’t ruin our experience of this great city.
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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GRC761 wrote a review Jan 2024
Monroe, Iowa225 contributions83 helpful votes
Loved the view of the beach, city and the Mediterranean Sea! Spectacular gardens nearby. Locals come here since so beautiful gardens. They had live music in the evening. Close to nearby oceanfront cafe .
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Get a Room upper stories , a better view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Jan 16, 2024
Dear Guest I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zainab D wrote a review Jan 2024
Istanbul, Türkiye3 contributions3 helpful votes
+1
very nice hotel with a beautiful location in "muntazah" which means park! it has a great view on the sea.. the services and the food was good .. the rooms were comfortable and the size were kinda big .. we enjoyed staying in this hotel and we dont mind if we come to Alexandria ,we will try it again!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Jan 16, 2024
Dear Guest I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Toaa Y wrote a review Dec 2023
1 contribution
The best hotel I have stayed in. The accommodation was wonderful, the cleanliness and the staff’s treatment were more than wonderful. Special thanks For the guest relation youana for the her help and welcome !
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Jan 2, 2024
Dear Guest I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara G wrote a review Dec 2023
1 contribution
The staff was perfect , everything was organized , youana the guest relation manager was more than perfect. The breakfast is so delicious the view is perfect and the place is ever clean. It was overall great experience
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 30, 2023
Dear Guest I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mohamed g wrote a review Dec 2023
1 contribution
best place to spend your holiday , it was a mix between calm & relaxation . excellent and clean rooms with a beautiful view , stuff were very helpful , food is really excellent , it was a great accomodation and won't be the last time to go.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 28, 2023
Dear Mr. Mohamed I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sohaila F wrote a review Dec 2023
1 contribution
The hotel was wonderful and the staff were very friendly and helpful, the food was fantastic, and really good experience and I enjoyed it, am sure i will go back again soon special thanks to the guest relation youana
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 27, 2023
Dear Miss Sohaila I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ihab F wrote a review Dec 2023
1 contribution
+1
Very nice hotel, great view , great location, friendly stuff. Amazing sightseeing spots around the hotel like the gardens, montazah Palace, salmlek Palace ( closed ) but u can see them from outside or arrange a group visit for the Palace in advance
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 27, 2023
Dear Mr. Ihab I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DSS wrote a review Dec 2023
Dubai, United Arab Emirates64 contributions35 helpful votes
+1
This is a lovely little getaway spot in Alexandria. Off the busy streets , the Montazah Gardens are serene , green and beautiful. The area inside Muntazah gives off royal and luxurious vibes. Overall the hotel is nice. The public areas are elegant and cozy. The sea view can be enjoyed everywhere on the property. The only place where you miss the feel of luxury is sadly inside the rooms . Furniture is dated and bathrooms are not refurbished. Housekeeping lady is not the most helpful nor pleasant. But except her every member of staff is warm and welcoming and helpful. Front desk, guest relations, restaurant chefs, restaurant staff - all wonderful. Breakfast buffet is enough - pastries are not the best - but overall it’s an acceptable breakfast. The breakfast room is modern and cozy overlooking the stunning ocean and pool views.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Sea view rooms a must . If you can afford it take high category rooms to compensate for lack of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 18, 2023
Dear Guest. I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hany M wrote a review Dec 2023
Cairo, Egypt1 contribution
Excellent vacation It's not our first time and will not be the last. For sure, we will come again and again. The hotel has an amazing location, view, and excellent service with friendly staff members. The room was clean and comfortable as usual.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Helnan Alexandria, Other at Helnan Royal Hotel - Montazah Gardens
Responded Dec 18, 2023
Dear Guest. I would like to present my sincere compliments and to thank you for choosing the Helnan Palestine Hotel for your stay in Alexandria and for taking your precious time to write your valuable comments to the hotel's management. Our aim is to meet and exceed the expectations of our guests and provide the high level of standards for which Helnan Palestine Hotel is proud of and has become known for. We hope that we will have an opportunity to be your host again during your next visit to Alexandria and to provide you with our usual level of service. Meanwhile, would like to avail ourselves of this opportunity to present our highest consideration for your good self. Sincerely Yours, Guest Relations
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$75 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helnan palestine alexandria, helnan palestine hotel alexandria
FORMERLY KNOWN AS
Helnan Palestine Hotel
LOCATION
EgyptAlexandria GovernorateAlexandria
NUMBER OF ROOMS
218
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HELNAN ROYAL HOTEL - MONTAZAH GARDENS $58 ($̶1̶3̶6̶) - Updated 2024 Prices & Reviews - Alexandria, Egypt

Frequently Asked Questions about Helnan Royal Hotel - Montazah Gardens
Which popular attractions are close to Helnan Royal Hotel - Montazah Gardens?
Nearby attractions include Royal Jewelry Museum (4.6 miles), Montazah Gardens (0.1 miles), and Mamoura Beach (0.8 miles).
What are some of the property amenities at Helnan Royal Hotel - Montazah Gardens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Helnan Royal Hotel - Montazah Gardens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Helnan Royal Hotel - Montazah Gardens?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Helnan Royal Hotel - Montazah Gardens?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Helnan Royal Hotel - Montazah Gardens?
Conveniently located restaurants include Santorini Greek Restaurant, The Cigar Bar, and Sahar El-Laialy Restaurant.
Are there opportunities to exercise at Helnan Royal Hotel - Montazah Gardens?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Helnan Royal Hotel - Montazah Gardens?
Yes, dry cleaning and laundry service are offered to guests.
Does Helnan Royal Hotel - Montazah Gardens offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Helnan Royal Hotel - Montazah Gardens?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Helnan Royal Hotel - Montazah Gardens?
Many travelers enjoy visiting Fort Qaitbey (9.4 miles), Mustafa Kamel Necropolis (5.7 miles), and Chatby Tombs (6.7 miles).