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Helnan Palestine Hotel

Montazah Garden Palace, Alexandria 21599 Egypt
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Traveler (498)
Room & Suite (367)
Dining (91)
Certificate of Excellence


Certificate of Excellence
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Free internet
Public wifi
Outdoor pool
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Smoking rooms available
Air conditioning
Private beach
Flatscreen TV
Private balcony
Room service
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Good to know
Park View
486Reviews15Q+A89Room tips
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Popular mentions
five star delight with surroundings so lovely you might not want to venture out! large, clean rooms with Mediterranean view: king size beds, firm mattress, fluffy pillows: amenities include cable tv, free wifi, coffee / tea service. bathroom also fine with lovely thick towels. food service for breakfast and dinner: lavish with extensive hot / cold choices for both meals. staff: helpful and friendly: our group did a local sailing excursion around harbor at sunset = several members needed help getting on/off small ship and staff was there with all assistance... thanks!!
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First time for me here, seems i’ve missing alot! Great view, rooms, facilities and location, just missing sheds in the parking and heated pool and could be one of the best for me. Service and stuff are friendly and cool. Simply i liked staying here.
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Nice hotel with high end service. Nice surroundings by the beach with super view over the sea. Good room with water and coffee/tee. A bit old stylish with carpet on the floor and the bahtroom need a refresh.
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Great hotel but in a slightly secluded part of Alexandria. In the Montazah Garden which has its own security. So the beach was not crowded, But this might not be to everyones taste Check in and check out were quick and friendly. The rooms spacious and clean. Breakfast was an excellent spread and not hurried. The spa and gym were well equipped. Memorable stay, in a nice location.
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Response from 2016Tam, Manager at Helnan Palestine Hotel
Responded Sep 2, 2019
Thank you Sunilkn for taking the time to review your recent stay and sharing your travel experience with other guests. We are delighted to know that our service standards and quality met your approval and that you have left with an unforgettable memories to come and visit us again in future. Assuring you of our best services and full attention at all the times, we all remain. The hotel staff members and management team.
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The location is amazing The reception personnel are friendly and helpful The food quality is medium and needs to be more tasty The pool is clean and life guard was following good The beach personnel are not professional as they don’t follow the guests and one guy cursing and other taking so loud The spa ladies are very good and the personnels are very friendly The room is clean The hotel overall needs some maintenance to be perfect but Overall the hotel is good and we would come back again
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Response from 2016Tam, Manager at Helnan Palestine Hotel
Responded Aug 25, 2019
Thank you Lamiaabh for taking the time to review your recent visit to our hotel and for sharing that with other guests. We are delighted to know that we were able to meet your expectations and we are sincerely looking forward for the pleasure of welcoming you back during your next visit to the city. We have taken a note of your observations and comments and we will work on them as and where applicable. On behalf of the entire staff members and management team, please accept our best regards..
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$200 - $1,323 (Based on Average Rates for a Standard Room)
helnan palestine alexandria, helnan palestine hotel alexandria
EgyptAlexandria GovernorateAlexandria
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