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Helnan Palestine Hotel

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308 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was not my first time to visit this hotel. Last time was 3 years ago and it was an average hotel. This time my experience is totally different. Everything was very good. The quality of food was superb and services were very nice. The prices are reasonable. We had a beautiful experience with the speed boat.

Helpful?
1 Thank Amr Z
Tulsa, Oklahoma
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

So this hotel has a phenomenal reputation - for a reason unknown to me! This was my first time visiting Alexandria in Egypt and I explored 5 different hotels. For the expectations I had for Palestine Hotel, it was really underwhelming. Almost all the other hotels we stayed at would have been better! For starters, the rooms are old and... More 

Helpful?
1 Thank RELHENNA
egypt
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

2nd time to stay at that hotel . It is a Place to relax . Location is great . Pool is not wide enough but it is ok for kids . Every thing is good food ,rooms, charming view . But i feel it is dangerous when i have to down stairs & jump over a floating walkway to reach... More 

Helpful?
Thank m_mensh
Cairo, Egypt
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Perfect location in the heart of Alexandria surrounded by gardens and the sea . View from the room is breathtaking . Cons : Room is average compared to price . breakfast is average . the hotel private beach is very small but you can use the private beach for the cabinets beside the hotel but you cannot put umbrella... More 

Helpful?
Thank Mohamed I
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful hotel with a nice clean room. Great view. It's a good place if you want to isolate yourself from the world outside for few days. They offer a free bus to take you out from 10 am to 2 pm. You could call uber but you'll pay extra 20 pounds. Swimming pool ok. Clean Beach. Friendly helpful staff.... More 

Helpful?
1 Thank Rasha M
Cairo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

As a building and a view it s amazing but whats making the hotel the worst of all is the follow 1.When we first arrived the TV was broken and we call when we checked in they came and fix it after 5 hours when we called. 2. The hotel is located in a place called montaza we ordered uber... More 

Helpful?
Thank Siham E
Bradford, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Went here on a business trip. Decent enough room, lovely balcony with a great view over the bay. Had dinner in the restaurant, they didn't have the Lebanese that I wanted but the food they did have was quite good. The wine list looked sparse and contained few things that I recognised. So I gave the local wine a go,... More 

Helpful?
Thank David R
Darmstadt, Germany
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

This is the best of the three Hotels I've stayed in whilst in Alexandria Good points Location within the Montazah Gardens makes it the quietest of the Hotels in Alexandria Hotel staff are friendly, polite and helpful Choice of restaurants Descent size rooms Comfortable beds Not so good points For some bizarre reason they play music out over the pool... More 

Helpful?
1 Thank Hodar1812
Giza, Egypt
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2016

The hotel is located inside Montaza gardens The view from the balcony is fantastic The room size and beding is good Plenty of varieties at the breakfast The hotel needs a car to reach it as no public transportation allowed inside Montaza Very good friendly staff

Helpful?
1 Thank Sherif M
London, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 4, 2016

Stayed for 4 nights attending a conference at the library. Excellent setting in a park away from the crowds and with (small) pool and beach with safe swimming. Good sized room (207) with good view overlooking the pool and close to the Wifi cabinet (more on that later). Air conditioning worked well. Plumbing was suspect with poor flow to the... More 

Helpful?
Thank RichardUnderwood
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range: $218 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
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