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Helnan Palestine Hotel

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369 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Reviewed 4 days ago NEWvia mobile

The two main assets of this hotel are location (of course) and the staff. Very polite and friendly staff, from the security check point outside up to the room service. They smile at you and return your greetings. They work silenlty and unobtrusively and are very attentive. Check-in and check-out are a breeze. Management should be proud. The overall atmosphere...

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Helpful?
Thank Mzedanh
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Guest, Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. we hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Dubai, United Arab Emirates
Reviewed 1 week ago

I just spent one night at this amazing Hotel but it was very relaxing and amazing .. the advantages i found in this hotel are: the location (Almontazah is a very good location in Alex), very clean, it is a luxury hotel and it has a very nice view from both sides. Enjoy :)

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Helpful?
Thank usamabeckham
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Guest, Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. we hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Cairo, Egypt
Reviewed 1 week ago via mobile

Away from the crowded Alexandria streets Montaza is a calm relaxing neighborhood where you can enjoy sea , greenery , and eatery . Hotel is in an excellent location and the service is great . Everyone is very friendly and welcoming, whether they are at the breakfast bar, the beach or the reception. The rooms are clean but an iron...

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Helpful?
Thank Azzaelgazzar
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Guest, Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. we hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Prince George, British Columbia
Reviewed 2 weeks ago via mobile

Nice hotel a little dated but a great location good lounge and nice brackfast staff need to be more attentive service is somewhat poor. Grounds set on the old palace of King Farugh really really nice and worth seeing

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Helpful?
Thank Alan C
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Guest Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Gdansk, Poland
Reviewed 4 weeks ago via mobile

Helnan Palestinian hotel in Aleksandria. Hotel is really impressive just by the Montezah Palace - the summer residence of Egypt rulers from beginning of XX centuary. Surrounding is amazing: beautiful park at coast line with azure sea. The fitnes is located just by the beach - nice You can pump out Your muscles just by visiting the beach - everyone...

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Helpful?
Thank JacekBJ
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Sir Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Reviewed March 17, 2017 via mobile

Woooow, Now I can admit that I already visit Alexandria, Every time I was here in Alexandria for fun,business or even with family, It was look like any city in Egypt But that time here in such hotel like Helnan, It's different and I can say that I am in the most beautiful city in Egypt. Wonderful days. I hope...

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Helpful?
Thank Alaa S
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Sir Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Reviewed March 11, 2017 via mobile

Stayed there for 2 nights, it was an unforgettable holiday. Kids enjoyed the heated pool and the sand. Me and my husband enjoyed the heavenly see view from the pool, the beach, the room and the restaurant! U can enjoy it everywhere :) the breakfast was great in both quality and variety, very luxurious buffet, and lovely restaurant atmosphere. Stuff...

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Helpful?
Thank yousrahindam
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Sir Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Cairo, Egypt
Reviewed March 9, 2017 via mobile

The breakfast buffet boasts a wide selection of food, though terrible coffee. The rooms are clean and comfortable with amazing views. The staff are extremely cordial and friendly. The beach is tiny. The pool is equally small. The restaurants in the hotel serve mediocre food. The spa and gym are big disappointments. The children's play area can be better, but...

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Thank marwabal
Mexico City, Mexico
Reviewed March 4, 2017

Wonderful hotel inside Monthaphar Palace, full of history, from my room I could see the palace, the sea, very good food, great service, loved the gifts they let you in the room and fruits, , gardens of the palace you can walk,

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Thank Firenze333
Ahmedalimohamed, Public Relations Manager at Helnan Palestine Hotel, responded to this review

Dear Sir Thank you so much for your review of our Hotel we are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Mostafa M. Siginy Public Relation Department

Egypt
Reviewed March 4, 2017 via mobile

My husband and I came for a weeekend to celebrate our anniversary First of all, when we were checking in, the receptionist told us: "it seems you booked king bed and non-smoking" which is true, then she told us "I'm sorry we only have twin beds, otherwise you can wait for 3 hours until another room is empty"!! How disappointing...

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Thank ABadrashini
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Hotel is The civic & social center of Alexandria, known for its commitment to excellence in service & hospitality,The hotel is a five star deluxe hotel, situated in a unique location and embracing the Mediterranean and providing harmonious scenery. The vast magnificent gifts of nature, 350 acres of gardens and golden sandy beaches surround its bay. The hotel faces one of the most famous historical landmarks in Alexandria, "Royal Palace" which was once the site where the late Egyptian royal family vacationed. ... more   less 

Additional Information about Helnan Palestine Hotel

Address: Montazah Garden Palace, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range: $96 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helnan Palestine Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#4 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Helnan Palestine Hotel staff and other travelers.
9 questions
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Questions? Get answers from Helnan Palestine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room with sea view”
Firenze333, Mar 4, 2017 | Read review
“Upper floor, sea view room”
352deeb, Jan 12, 2017 | Read review
“Side view in summer (cooler and quieter), swimming area view starting from October.”
monaamohsen, Oct 31, 2016 | Read review
“Room overlooking the king's palace is more tranquil and serene than the pool side view.”
HananO_12, Oct 22, 2016 | Read review
“Sea Side, Bridge View”
822sherifd, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question