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Grand Royal Alex Hotel

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Grand Royal Alex Hotel
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308 Reviews from our TripAdvisor Community

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Showing 265: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

It's a great place to spend a quality time with the family in , strongly recommended 👍🏾 Planing to go n sept and it definitly will be the place that we will be staying at n Alexandria , the service z great the staff r sooooo helpful and polite , enjoyed it 👍🏾👍🏾

Helpful?
Thank Malaz D
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and that our team met your expectation. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The swimming pool is really nice,the hospitality is really perfect and worm especially Nada,Mayar guest relation are professional, helpful and the breakfast buffet is tasty especially the cookies was so tasty even I bought it was my third visit and I enjoying alot with my family thanks to grand royal alex hotel for there good effort

Helpful?
Thank Mariam W
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and that our team met your expectation. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 1 week ago NEW

Very Friendly and polite front desk stuff, average room, twin beds are small, location of the hotel is very bad, parking security man is very rude, and parking is already not related to the hotel, good breakfast buffet

Review collected in partnership with this hotel

Helpful?
Thank Mostafa B
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'd like to extend my gratitude to the hotel staff for being that kind and descent, I can't thank the buffet staff more, room 1016 was really clean and tidy, all the staff was extremely helpful, special thank you goes to Mirette, Nada and last but not least, Sherif, keep up the good job, and hopefully I'd pay you another... More 

Helpful?
Thank Ahmed Magdy E
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and that our team met your expectation. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Jeddah, Saudi Arabia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel with my family for three night in the last week july - 2016. this hotel is situated in a very busy market street with no parking. streets full garbage stinking with flies (may be unlawful to remove garbage ?! check in took half an hour. Internet connection in the rooms is payable ?? where... More 

Helpful?
Thank SHEIK K
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

6th of October City, Egypt
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Extremely bad hotel because the following : 1. Rooms not clean there are hair on bed sheets and bathroom walls and towels are worn 2. Rooms smell very bad 3. TV is very old and not working well with limited channel number 4. Electric plug sockets very loosen so I cant use mobile and laptop charger 5. I can`t sleep... More 

Helpful?
Thank Eng_Mohamed_Magdy
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

Kuwait City, Kuwait
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly and helpful staff , housekeeping very good they maintain cleanliness most importantly. breakfast was ok food is very good, pool attendant was very good and helpful.we highly recommend this hotel to our friends.Looking forward to stay in this hotel again to our next trip to Akexandria.Special thanks to Nada the receptionist friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank mostafa17_farid
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and that our team met your expectation. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

I think the hotel is special and All staff are professional .The room,food and service were excellent.The most important thing that I enjoy the journey and of course I want to repeat it .Thanks for comfortable residence.

Review collected in partnership with this hotel

Helpful?
Thank zeinabalaa488
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and that our team met your expectation. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Cairo Governorate, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I enjoyed there but the parking facilities not so great Also beds need to be more comfortable Breakfast good but quiet humble Don't take the rate direct by booking.com coz they have some taxes to be added so better pay while check in

Review collected in partnership with this hotel

Helpful?
Thank Kirillos S
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

Cairo
1 review
1 of 5 stars Reviewed 4 weeks ago

Irresponsible greedy non helpfull stuff irregular preparation impropper program non cleen room or bathroom Disorganized breakfast Bad nonhelpful reception disk greedy managment non comunicating guest relation

Review collected in partnership with this hotel

Helpful?
Thank m_alaa_maher
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
One Of Alexandria business hotels, Grand Royal Alex, enjoys one of the most idyllic locations; founded in the Down Town Area within 5 minutes walking distance of many historical Sites. The City Hotel is perfectly positioned near most of the vital zones & easy access to some of the most remarkable areas in Alexandria. The 4 star City Hotel offers 192 guestrooms, all of which have been designed to ensure your stay with us to be as enjoyable as possible. ... more   less 

Additional Information about Grand Royal Alex Hotel

Address: 9 Al Borsa Al Kadima St | Al Raml Station, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range: $75 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Royal Alex Hotel 4*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, Agoda, Hotwire, Travelocity and Expedia so you can book your Grand Royal Alex Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Best Value Hotel in Alexandria
#6 Family Hotel in Alexandria
#8 Business Hotel in Alexandria
#9 Luxury Hotel in Alexandria
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