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New Capri Hotel

8th fl, 23 Sharia El-Mena Al-Sharkya, Alexandria 0020, Egypt
Traveler (44)
Dining (9)
Traveler (44)
Dining (9)
Room & Suite (7)
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About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Room features
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Location
Full view
Reviews(20)
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abhi_newalkar
Kolhapur, India
31654
Reviewed May 12, 2018via mobile
Probably the best deal ever in terms of the Victorian cinematic egytian look and feel of place inside.A very old building though.except a few things here and there its amazing !
Limited yet delicious breakfast and most importantly amazing. View of the sea !Possibly disturbing since loads of honking and cars around !
Date of stay: May 2018
Thank abhi_newalkar
amr4eva
10
Reviewed Oct 18, 2016via mobile
OK I and my wife were shocked, unclean bed sheets, there was a big dried mochas on the pillow, no bath towel, no soap, and room telephone was out of service, the only good thing about this hotel was the view in the terrace, It was a bad experiment.
Date of stay: September 2016
Thank amr4eva
Omar N
20
Reviewed Jun 4, 2016via mobile
I booked 2 nights at New Capri Hotel from June 2nd ..I was hesitated in the beginning to book in this hotel ..because the rate per night was very reasonable ...so I expected that the service will be poor ..but once I entered to the reception, I changed my mind. .the people there are very friendly.
They welcomed me and my mother with a smile ..the house keeping chief (I don't remember her name) ..she showed me the room and its facilities (The Air Conditioner, the water heater, the refrigerator ) all of them is working perfectly. ..

The view is awesome , the room is overlooking the sea and Saad Zaghlol Square (Raml station ,Downtown )

They are serving open buffet breakfast, It's very delicious, different kinds of cheese, omelet , Egyptian beans and jam.
They offered also hot drink. .I had White Tea while my mother ordered Black Tea

I would like to thank all the persons who made our trip memorable ..Ms.Asmaa and Mr. Karim (the receptionists)..and Mr.Mahmoud (The restaurant chief ) ..and all the staff behind the scenes. .

I recommend New Capri ...to all the people who would like to spend great time in Alexandria

And I hope to come again soon
Date of stay: June 2016
Thank Omar N
Chifo S
135
Reviewed May 24, 2016
i like this hotel, although it's not the best but it's very practical if you wanna visit Alexandria for a weekend.
best thing is the hotel sea view and the location
breakfast buffet is ok
stuff are decent
Date of stay: March 2016
Thank Chifo S
AlSt1011
Cairo
96
Reviewed Jul 14, 2015
I am 100% certain that my jewellery was stolen here. Stay clear of this hotel for your own sake.

This hotel was my third choice, after the Crillon and the Union couldn't accommodate the three nights of my last minute trip to Alexandria. The lone staff member billed me 160 EGP per night for a single room with a private bathroom. These are high-season prices for a not-high-season time of year, but I was exhausted and didn't know of a forth hotel option to consider on the spot. In terms of cleanliness, the room was okay but I had to ask specifically for toilet paper and soap and for the remote control to the AC, requests that made the receptionist act like I was being irrational. I received toilet paper and the remote for the AC (but no soap), but the TV didn't work. I was however pleasantly surprised that my room number 108 had a nice seaside view. Wifi was free but the signal was weak and it would cut in and out.

I must add that this was during Ramadan and that is relevant because when I checked in (in the evening, after Iftar), the receptionist was quick to bill me for "breakfast included" but I had to haggle with the staff in the morning to get a bite of old cheese, old cucumber slices, bread, a hard boiled egg and one cup of tea. The next morning I got the same food but nothing to drink. On the last morning they called my room to ask if I was having breakfast but I declined because I intended to go down to the famed cafe "Delice" around the corner instead.

The main point of this review however was that my gold necklace was stolen from my room and that it could only have been taken by someone on staff. I was travelling with two pieces of jewellery, a ring and a necklace, and remember distinctly taking off my necklace and leaving it in the room on the first morning. I didn't want to wear it on the second day either, so it was only when I packed my small bag on the last morning that I noticed it was gone. I was quick to turn the room and my few belongings upside down when I couldn't find the necklace where I'd left it. (It's one of those personalised necklaces that spell out your name, that was popular in the 90s, so it's not a small piece that can easily be overlooked.)

It was check out time and maintenance was at my door but when I told him that I had a problem, the head of maintenance came to my room (the same lady who had brought me breakfast on the first day) and started concocting bizarre excuses for why it couldn't have been them who took the necklace. Instead of listening, she started to quiz me on why I threw a pack of gum in the waste basket next to my bed that she then fished out and held in my face. She was also quick to tell me that I'd lost my necklace outside in the city or that I must have fallen into my bra (?) and that - again - it couldn't have been them. She then aggressively pulled off the sheets and flipped the mattresses to demonstrate - something.

By then my Egyptian (Alexandrian) friend joined me in the search for my missing jewellery and was talking with the receptionist (not the same person who checked me in). It a very small hotel and I never saw or heard other guests while I was there, so the staff knew when I was coming and going and that l left them the key. The receptionist however still asked me who had had access to my room and I said I always left the key to my room with the reception when I was out. When she heard this, she raised her eyebrows and said, "Oh..."

I don't know if that "oh" meant that any one of the carousel of people that I would see at the reception wasn't trusted, even by colleagues. Or that this "oh" meant that the New Capry Hotel has had other incidents like this happen before.

My friend and I are now in touch with the manager of the hotel to see what can be done. But I am vivid. One expects to have to be careful when out and about but this was a tiny hotel and I really didn't see this one coming. The staff truly must have thought that I was just some dumb tourist passing through and that I'd just disappear again in a day or two. But I won't. This is still an ongoing story and if my jewellery doesn't surface, then there will be further consequences. I will update this review accordingly.
Date of stay: July 2015
Thank AlSt1011
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Room Tips
"ask for a sea view room with air condition"
chif0s
May 24, 2016
Read review
"Rooms on the coast side, the one looking to mahatet el raml."
Amr-Tahtawi
Apr 8, 2014
Read review
"Don't choose one!"
Steph93047
Aug 9, 2013
Read review
"choose the upper floors - cleaner, renovated, but still very, very budget.."
BlueMink29
Mar 10, 2013
Read review
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LOCATION
EgyptAlexandria GovernorateAlexandria
NUMBER OF ROOMS
20
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