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Complex Hotelier Mercur Minerva Family Club

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Complex Hotelier Mercur Minerva Family Club
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19 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Cluj-Napoca, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 20, 2016

The rooms are 1 star level. The employees are 1 star level too. The food, let's say 2 stars. You can choose other hotel in Mamaia and have much value for money. We will certainly not repeat the exeperience.

Helpful?
1 Thank iarina2016
Piatra Neamt, Romania
1 review
1 of 5 stars Reviewed July 1, 2016

My whole family waited about 4,5 hours to get a tiny room , staff didnt want to tell us the room number. They told us the room is being cleaned.... 3 hours later the room is being cleaned??? Destroyed our vacation. One of the worst hotels in Mamaia

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Thank Mihai3434

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Craiova, Romania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 13, 2016

We spent the first week of July there and wasn t very crowded. The food was good, enough, and tasty. Most of the drinks were poor (water in juices, wine, gin, beer). The rooms and the bathrooms are very small.

Helpful?
2 Thank Mihaela C
Galati, Romania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 4, 2015

Good things and bad things. Good things: excellent and plenty of food, congrats to the chefs! Drinks all day, local and from import. Free sunbeds/umbrellas at the private beach.Sandy beach, nice water, great location.Very nice and professional entertaining for kids. Bad things:poor rooms, accommodation AFTER ONE DAY SPENT IN ANOTHER HOTEL because of the lack of rooms!!! The other hotel... More 

Helpful?
Thank Mihai T
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 12, 2015 via mobile

We were in the resort in the beggining of september..As i said it could it be one of a kind vacation but the unpleasent surprises that we found ruined it. At the arival a pleasant surprise we managed to accomodate in few minutes after the check in. Our son is 1 year and 3 months old so when we entered... More 

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1 Thank Dan G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2015

We 've been there in aug 2015 and it's the best for children to play and the enterteinment is good but the conditions are bad. the rooms are dirty, the cleanning is not ok, they don't clean the whole room and bathroom, they don't clean under the bed at all. The food is worse than 2 years ago and the... More 

Helpful?
1 Thank Adriana L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 3, 2015

Worth a star, not 3. I had an All-Inclusive disappointing experience. The carpet on the staircase is very dirty. Does not have an elevator, so, if you stay on 2nd or 3rd floor.... The rooms are small, if you put an extra bed, you are already sitting at the door. The furniture is very low quality. Beds are fragile, so... More 

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1 Thank thekingbling
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 3, 2015

we stay with my family in this hotel one week in july, but the conditions was very bad:( we stayed 3 adults and a child in a small room, because the rooms for 2 people or 3 they are the same is not correct because we pay for 3 adults not 2.the food was every day the same you can... More 

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4 Thank deea22
Ottawa, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

I stayed at this complex in Aug 2013 and Aug 2014. I will come back for sure. Every time I went with the entire family - parents, children, grandparents, brothers and their children. I chose every time the All Inclusive. I had no problems for the children to find something to eat from the large buffet. Yes, is Romanian cuisine,... More 

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4 Thank Violeta B
Oradea, Romania
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 22, 2014

My daughter stay here for o whole week with my parents.The rooms are clean but a litle to small.The bathroom is clean but nothing special.The food was ok, all meals in bufet sistem.Lots of choices.The hotel have many facilities for cildren.The staff is ok, and the enterteiment staff is very good.I recomand this hotel for family with children,because for the... More 

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2 Thank teodora_moca
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Complex Hotelier Mercur Minerva Family Club

Address: Statiunea Mamamia, Constanta 900001, Romania
Location: Romania > Southeast Romania > Constanta County > Constanta
Price Range: $37 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Complex Hotelier Mercur Minerva Family Club 3*
Number of rooms: 282
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