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Phoenicia Holiday Resort

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Phoenicia Holiday Resort
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105 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I will write shortly about this. Staff - 1 (only young unexperienced kids) Room - i stayed in Coral at stage 5, and surprise!!! Full of bugs and ants.(we was with 9 month baby this is unacceptable) Services - the beach was verry dirty and many was complain about this, lot thiefs(eveb today some cops came around 2 times because... More 

Helpful?
Thank Alfred B
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Alfred, Thank you for your review! Your feedback helps us to improve our quality services and also to solve the problems. We are disappointed to hear that you found our service to be below your standards.We know we are not perfect, but we are trying our best to satisfy your needs and rise above your expectations. We are sorry... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 25, 2016

The resort has a lot of pool's for everybody and offers a variety of fun stuff for families and the food is very good. It was a great family experience and also relaxing. It has a sport center for the clients. I would recomend it.

Helpful?
Thank Curca R. F
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Curca R.F., Thank you for your review and also for chose Phoenicia Holiday Resort as a destination for your vacation! We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. We wish you sunny days and we hope... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 19, 2016

We were in suite 802,on the 8th floor of the Safir hotel. Very large suite, with a great view to the sea and also to the Siutghiol lake. The air conditioning worked fine (there's one unit in each room, which proved very helpful). Towels changed daily, linnen about 3 days after we checked in. Each guest gets their own bracelet... More 

Helpful?
1 Thank EugenC
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Eugen, Thank your for such a detailed review ! Your feedback is very important for us to improve our quality services and also to solve the problems that you met in your stay.We are extremly glad that overall you spent beautiful moments at Phoenicia Holiday Resort and also we hope we convinced you to come back. Because your satisfaction... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Oriented towards family needs as well as for children happiness. We stayed in Opal block of flats having a superior two rooms appartment with AC, LCD, free wifi (in all the resort), kitchen, bathrooms with daily refreshed towels and so on. The parking was under surveillance 24/7. The rwstaurant has a lot of food, good and fresh, with Romanian and... More 

Helpful?
2 Thank marius_ro79
Phoenicia Hotel... R, Manager at Phoenicia Holiday Resort, responded to this review

Dear Marius, Thank you for your review and your kind words and also for choosing Phoenicia as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. Because we care about your comfort and satisfaction of... More 

Bucharest, Romania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 26, 2016

Stayed for 5 nights at Phoenicia Mamaia. The first day we didn't have water and the next 2 days we didn't have power and water before lunch time. One of this days they excused by saying it was the service provider fault. And they gave us 4 fruits to compensate with having no power or water from 10 to 16.... More 

Helpful?
2 Thank Duana M
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Duana, Thank you for your review! We know we can not satisfy every single visitor in our Hotels, and like any other domain, it needs constant improvement, but what we do know is that we are doing our best to grow our services year after year, and the entire team is trying to find the best solutions so that... More 

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2 reviews
5 of 5 stars Reviewed June 17, 2016 via mobile

My husband is from the beautiful country of Romania and we visit with the children twice a year, last year we stayed at this resort and it was absolutely fantastic!! The staff, the food, very high standards of cleanliness everywhere, the only thing we would have loved is if some of the children's entertainment was in English!! Our children don't... More 

Helpful?
Thank rocanicci
Phoenicia Hotel... R, Manager at Phoenicia Holiday Resort, responded to this review

Dear Rocanicci, We appreciate your possitive feedback! Thank you for your kind words and for choosing Phoenicia as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. Because we care about your comfort and satisfaction... More 

Bucharest, Romania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

I was here for a weekend and i really enjoy everything at this resort! The food was great except dessert a little bit more attention at the dessert and it would be great! Perfect stay for familly with kids, relax and a very good and clean beach! At evening the animators have shows especially for the kids. The resort have... More 

Helpful?
1 Thank Daniel I
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Daniel, Thank you for dedicating such an important part of your precious time to bring us joy with these kind words. We are glad our team played an important part in making your stay better and offering you beautiful moments, because the quality of the services we provide is very important and represents a priority for us. Thank you... More 

Iasi, Romania
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 30, 2016

We stay at this hotel last year in june and we loved it! All was perfect : food, staff, rooms, pool, beach,all! The food in the restaurant was awesome with large variety and quality. For family with kids it is the perfect place to spend a holiday. Without exception, they went out of their way to make our stay special... More 

Helpful?
2 Thank Ana B
Phoenicia Hotel... R, Guest Relations Manager at Phoenicia Holiday Resort, responded to this review

Dear Guest, Thank you for your kind words and for choosing Phoenicia Holiday Resort as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. We hope to see you again next year! On behalf of... More 

Cluj-Napoca, Romania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 28, 2015

The room was nice and clean, the bed was comfy, and I loved the balcony with a view to the sea. The staff was really nice and disciplined, everyone knew her/his duty and when my phone was stolen everyone tried to help as much as possible ... although later we found out that a staff member was the thief. The... More 

Helpful?
Thank Kolumban_Almos
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Dear Mr. Kolumban Almos, Thank you for your review! We are very sorry for any inconvenience you have experienced. Your review is very important to us! With your help we can grow intro being the best host, raise our standards, improve the quality of our services, our facilities, and come to offer you the experience you deserve and the stay... More 

Iasi
Level Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed September 28, 2015 via mobile

This place is one of the best hotels for family with kids from Mamaia with a lot of pools and place for kids. The apartmens are big enought and the stuff is verry friendly, the beach is ok. The restaurant is ok, with good food.

Helpful?
1 Thank Vasile P
Phoenicia Hotel... R, Online Content Manager at Phoenicia Holiday Resort, responded to this review

Greetings! Thank you for your review! We are very glad that you enjoyed your stay, and we are looking forward to see you again! We were delighted to have you as our guest. We hope to be your choice every time! Kind regards and sunny days! On behalf of Phoenicia Holiday Resort Team, Alexandra Boldisteanu Online Content Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Unique on the seaside, Phoenicia Holiday Resort is a new turistic concept in Romania, conceived to accommodate families with children by giving all the necessary comfort to rest, relax but also to have fun and enjoy oneself.The experience of the past seasons gives us the courage to say we can now create holiday stories which seem closer to "home". Phoenicia Holiday Resort is a story which leaves its mark not only in children's heart but also in the soul of those who are looking for something else.Situated in the North of Mamaia, 150 m away from the beach, the resort is the most outrageous investment of the last few years, laying on a total surface of 100.000 square meters, out of which over 60.000 square meters represents the actual construction.The ultra modern holiday area provides on a first basis over 1.200 accommodation places in 420 apartaments, a parking place with 400 places, restaurants,bars,terraces,oriental coffee shop,swimming pools and waterfalls, children playgrounds, billiard club, game fields.To benefit from all our services and facilities offered both inside the resort and on the beach it is compulsory to wear the bracelets which will be given to you at check-in. ... more   less 

Additional Information about Phoenicia Holiday Resort

Address: Mamaia Boulevard North | Navodari, Constanta 905700, Romania
Location: Romania > Southeast Romania > Constanta County > Constanta
Price Range: $83 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Holiday Resort 4*
Number of rooms: 400
Also Known As:
Phoenicia Holiday Hotel Mamaia
Hotel Style:
#7 On the Beach Hotel in Constanta
#9 Luxury Hotel in Constanta
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