The Council

The Council

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apartment deluxe
Room & Suite (75)
breakfast area
Dining (13)

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About

4.0
#3 of 46 small hotels in Sibiu
Location
4.8
Cleanliness
4.3
Service
4.0
Value
3.7
The Council is a 4 star hotel, beautifully situated in the historical centre of Sibiu, originally built as the first City Council Hall in the 14th century, next to the Council Tower and steps away to Bruckenthal Museum, Small Square, Big Square and Liar Bridge.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Car hire
Full body massage
Baggage storage
Newspaper
Wifi
Breakfast available
Breakfast buffet
Special diet menus
Massage
Non-smoking hotel
Ironing service
Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Spanish, Romanian

Location

Piata Mica 31, Sibiu 550182 Romania
222Reviews0Q+A24Room tips
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  • 8
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Detailed Reviews
Leonard wrote a review May 2021
Bucharest, Romania
3.0 of 5 bubbles
The Council is located conveniently in the Small Square in Sibiu, right in the heart of the Old Town. It is ideally placed if you intend to explore the city by foot. Another big asset is the public parking very close to the hotel, which is relatively cheap (10 lei per day, you can pay by SMS). The room itself was clean, but quite small, with not enough light and not very well maintained. On the plus side it had a working refrigerator. The wireless Internet connection was very slow and unreliable. Breakfast was also poor and not worth the price. Overall value for money: average at best.
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alina E wrote a review Jul 2022
Bucharest, Romania
+1
3.0 of 5 bubbles
The location is very good, in the center of Sibiu.
The hotel is listed as a 4star hotel but the facilities are not there at all. Except for the soap and sleepers tou don’t have anything else. I stayed in a suite, very small, the bathroom could really use a renovation, the shower had a lot of mould at the bottom, the space is very small for a bath.
The bed was upstairs, very abrupt stairs, no curtains on the window, be careful if you have children with you, this kind of room it’s not appropriate.
The breakfast is simple, not a lot of diversity but ok overall and the personal service is good.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: No parking, only public one that you have to pay around 2€/day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HBtourist wrote a review Nov 2022
Edinburgh, United Kingdom
4.0 of 5 bubbles
The hotel is right at the heart of Sibiu with lots of attractions and restaurants in easy walking distance. I was pleasantly surprised by the size of my room with sitting area and shower / toilet downstairs and large bed in attic space above. The stairs up may not be to everyone's liking though.
Good self service breakfast by Romanian standards -simple but filling. Not sure hotel would be four star in many western countries as it lacked a lift and extra facilities but I was more than happy staying there.
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Date of stay: September 2022
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnonimaViennese wrote a review Apr 2022
Padua, Italy
2.0 of 5 bubbles
The hotel, perfectly restructured, is faced on one of the central places in Sibiu. Four star hotel, rooms are on 2 levels, nice atmosphere, cosy and warm. But: breakfast was really poor, some cheese, ham, no fresh bread, only fridge bread that had to be warmed in the toaster. That didn't work, as it was broken. No honey, no choice of jams, only one kind of hotel jam. The coffee machine didn't work properly as well, no milk available. And the service ladies, chattering in another room, that didn't even come to check if everything was fine. And this is a 4 star hotel??
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Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Have breakfast somewhere else. The town is full of wonderful bakeries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bowoodforest wrote a review Oct 2010
Sydney, Australia
2.0 of 5 bubbles
Hotel Villa Astoria is a quaint old building in a lovely location in the centre of the old town. We had a 3 person apartment room which was large and spacious and nicely furnished. Free on street parking is available and arranged by the hotel.

Being an old building, there is no lift, so this could create problems for persons who have a large amount of luggage or persons who have a physical impediment, as rooms are on the second floor. Also whilst a mini bar is provided in the room, there is surprisingly no fridge.

When we arrived for breakfast on the first morning, there was no table set (we were basically the only guests) and as a result then had to wait whilst cutlery etc was laid out on a table. Breakfast was extremely ordinary for a 4 star hotel (no fruit, no cereals, only available yoghurt was plain, with a minimal selection of cold meats and cheese). We were offered the option of cooked eggs or omelettes and chose a combination of both during our two night stay. At time of check out, we were shocked to discover we were charged 3 euro’s for each omelette. When I queried this charge, the young lady (who was also the receptionist) said omelettes were classed as a buffet breakfast (boiled eggs were not), hence the additional charge. I said if that’s the case (it was the principle, not the cost that was the issue), we should have been told at the time of ordering and there was also no literature in our room indicating any additional cost. Furthermore, having travelled throughout Romania, this was the first time any hotel had charged for omelettes, as elsewhere they were free of charge, being part of the basic breakfast package. Her comment was “why are you arguing over only 9 euro’s (ie 3 omelettes)?”

Due to unforeseen circumstances, we had to stay an additional night in Sibiu and requested an extension, which was not a problem and we just assumed the price would be identical to the first night (as we told nothing different). Our initial night was booked through Booking.com at a cost of 125 euro’s, however, at check out the next day, was told the cost for the additional night should have been 140 euro’s but as a favour, they would only charge 125 euro’s. The female receptionist endeavoured to promote what a generous concession they had made. As we were virtually the only guests in the entire hotel, the young lady should have been grateful for our patronage, instead of trying to “big note” the hotels supposed generosity, particularly, as price was not mentioned at the time of our extension confirmation.

By mid afternoon, our room had not been made up, so I approached the male receptionist who advised that unless specifically requested, rooms were only made up every 3 days. This was news to us and again there was nothing in our room to indicate such an arrangement. We indicated we needed some additional toiletries and he said he would deliver to our room. Needless, to say nothing happened and I eventually collected myself. Next morning at checkout, I mentioned to the female receptionist that we were not impressed with the room not being made up. She then gave a different reason, stating that if we wanted the room made up, we needed to put the sign on the door “Make Up Room”. As we had not done that, then how could we expect our room to be cleaned / tidied up? I said I have travelled all over the world and never experienced the need to hang a sign on the door to have a room cleaned and furthermore, there is nothing in our hotel room to stipulate what needs to be done in order to have a room made up. Her response was ‘that’s the rules”!!!

The attitude we experienced from staff during our stay was quite appalling and how this hotel attracts such a high rating on Tripadvisor is something of a mystery based upon our experience (although interestingly, I notice a recent reviewer also mentions the poor attitude of management). Perhaps the hotel has had a change of management in recent times?

In conclusion, this hotel does certainly not justify its 4 star rating and based upon the total lack of customer empathy, certainly could not recommend.
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Date of stay: September 2010
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
E S wrote a review Aug 2017
Pitesti, Romania
1.0 of 5 bubbles
Do not make reservation at Council Hotel Sibiu.I made a phone reservation two days before.They called me the day we suppose to arrive ,shortly after 10 o clock ,and told me that the reservation was cancelled. I was on the road.The conversation was unpleasant and she receive more than rude reception.She said she did not understand why I was stubborn to get to this hotel when she told me that we could no longer be accommodated.
Any comment is superfluous.
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Date of stay: July 2017
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FlyingLawyer31 wrote a review Feb 2012
Bucharest, Romania
3.0 of 5 bubbles
I have stayed for 2 nights at this hotel in February 2012. This one gets a mixed review, because of inconsistencies.

Pros:
-> What you see is exactly what you get in terms of furniture. It's really that nice;
-> There is no better location, as it is basically within the same building as the Council Tower, at the junction between the Small Square and the Big Square - centre of Sibiu and there is a small Billa next door. Just open the door and you are there;
-> Very helpful staff;
-> Wi-fi ok.

Cons [for a 4* hotel]:
-> One bedsheet had a big stain on it;
-> The fixtures are starting to fall away. For example, I almost got a heartstop when a maintenance hatch fell on its own during the evening in my room, with a bang;
-> Poor old TV, which is crammed on the desk, which means there is no place to work anywhere;
-> No minibar, and the available water bottles are puny;

and most of all - *The Breakfast is a Big Joke!* I think it compares well with Lords Hotel in London, which means I would not consider it a breakfast if it was included in the price. At 5€/person/night it is a rip-off. They'd be better off not offering it. You can get a good meal in any pub of the Squares next door.

All in all - if you can ignore the above and find the pictures of the rooms romantic, do splurge.
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Date of stay: February 2012
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: What you see is exactly what you get. Il Principe is the most luxurious appartment. From there...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seniorpartridge wrote a review Jun 2018
Reading, United Kingdom
3.0 of 5 bubbles
Right on the Piata Mica the hotel is very central for Sibiu old town.The rooms a were very comfortable with lovely beds but room cleaning only average.The entrance round the side of the building is very unprepossing,and no one to help with the bags up to the first floor reception.No bar in the hotel to get a drink to slake your thirst after a long journey.If you drive there is no private parking but plenty of space in the square to park that you have to pay for.The staff in the hotel were all very friendly and extremely helpful and the breakfasts were good.
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Date of stay: June 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alin_FM wrote a review Apr 2018
Bucharest, Romania
3.0 of 5 bubbles
Very well positioned, without free parking. It was perfect for our short stay in Sibiu, close to many attractions.
Unfortunately, the rest was so-and-so: everything seemed to be done with minimal effort, no attention for details. The breakfast was relatively ok. Our room was spacious missing some pieces of furniture, with plugs hanging from the walls. Clean, but not extraordinary.
All in all, a good stay but not worthy of 4 stars.
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Date of stay: April 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oana C wrote a review Oct 2017
Bucharest, Romania
3.0 of 5 bubbles
Very good location (old city), placed in a historical building. Spacious rooms with different designs and surprises. For example, my room had an interior stair that led to a another space with a couch for reading and relaxation purposes. Helpful staff. The breakfast was tasty, but the same each day so if you stay for more than 2 days you have the time to get bored with it. The rooms are not well maintained and you get the feeling of "oh, it looked good at some point, but now it's just old". The bed was squeaking in a very annoying way. The reception is not open non-stop so if you arrive late, make sure you give them a call in the afternoon.
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Date of stay: October 2017
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alina E wrote a tip Jul 2022
Bucharest, Romania347 contributions63 helpful votes
3.0 of 5 bubbles
"No parking, only public one that you have to pay around 2€/day"
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AnonimaViennese wrote a tip Apr 2022
Padua, Italy396 contributions246 helpful votes
2.0 of 5 bubbles
"Have breakfast somewhere else. The town is full of wonderful bakeries "
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globetrotter55 wrote a tip Aug 2020
Bucharest, Romania3,207 contributions243 helpful votes
4.0 of 5 bubbles
"there is at least a room with overview to the Grand Square"
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Gerry T wrote a tip Oct 2019
1 contribution1 helpful vote
3.0 of 5 bubbles
"If you have children or are less nimble than a mountain goat, I would suggest a different hotel."
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Damnsmartblonde wrote a tip Jul 2019
Bucharest, Romania361 contributions54 helpful votes
3.0 of 5 bubbles
"Room 111 is facing the Big Market and has a terrace nearby, when windows are opened can be loud."
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There are more places to choose from in the Sibiu area.
PRICE RANGE
$67 - $95 (Based on Average Rates for a Standard Room)
LOCATION
RomaniaTransylvaniaCentral RomaniaSibiu CountySibiu
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE COUNCIL - Updated 2024

Frequently Asked Questions about The Council
What are some of the property amenities at The Council?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at The Council?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Council?
Guests can enjoy free breakfast during their stay.
Is parking available at The Council?
Yes, paid public parking nearby is available to guests.
Are pets allowed at The Council?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Council?
The staff speaks multiple languages, including English, Spanish, and Romanian.
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