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Grand Hotel London

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Musala Str 3, Varna 9000 Bulgaria
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About

#4 of 81 hotels in Varna
Location
Cleanliness
Service
Value
Grand Hotel London is a luxury five-star boutique hotel situated in the city center of Varna.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Meeting rooms
Concierge
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English, Russian, Bulgarian
188Reviews8Q+A27Room tips
Traveler rating
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Popular mentions
Vania K wrote a review Jul 2021
1 contribution
It was one of my most terrible stays in hotel in the recent years. The only good news is that I booked only 1 night. The hotel is maximum 3*. The furniture and rooms are old fashion and need desperately refurbishment. I was accommodated in twin room, and the two beds was joined but still there was whole between them. No personal except one lady for everything. There was no entry for disable people at the entrance of hotel. Bathroom was very small with not separate shower - you need to go in bathtub to take a shower. Very bad experience.
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Date of stay: June 2021
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Ben F wrote a review Jun 2021
Bloomington, Indiana1000 contributions316 helpful votes
I had the utmost pleasure of spending a night at the Grand Hotel London while exploring Varna. Too often do I restrict myself to cookie-cutter, run-of-the-mill chains like Marriott and Hyatt—sometimes points travelers just need to step out of their comfort zone and treat themselves to the hospitality and authentic charm found in locally-owned and operated hotels. I had no regrets here, and I give the Grand Hotel my highest recommendation for lodging in Varna. Read my specific insights: - Staff transformed my already-outstanding experience into an utterly world-class one. From the cordial, enthusiastic welcome at the wee hour of 1am; to the gracious accommodation of my electric wheelchair despite inadequate accessibility infrastructure; to the permission to use a private elevator so as to reduce the amount I’d have to walk; to the magnanimous breakfast attendants…everyone was just so friendly. Yet not obsequious, which wouldn’t be as appreciated. The service was just perfect. THANK YOU!! - Rooms were quaint, cute, classy, and very clean. I could really sense and appreciate the history woven into the furniture and ambiance, and unlike some hotels that allow “historic” to equal “poor maintenance,” such was not the case here. - Wifi was free, and so was breakfast (or perhaps included in certain nightly rates). The food selection was delightful, and before I fail to mention—the night auditor was so kind upon check-in that she fetched a few fruits from the kitchen to give me as a late-night meal before bed. So awesome! - Noise was nonexistent, which I always prefer. Despite having such a central location in the city, I couldn’t hear anything from either outside or between rooms. - This isn’t going to detract from how satisfied I was, but I want to mention it to folks. Consistent with most old buildings in Europe as a whole, the Grand Hotel is not wheelchair-accessible whatsoever. So don’t book here if you’re completely bound to a chair, or else…well…you’d have to sleep by the steps to the front door (just being silly on that part). Knowing Europe and the limitations historic properties have for mobility access, it’s no problem in my opinion, but it needs to be said. So let me finish off by commending this hotel and its staff for a practically perfect time. Please choose the Grand Hotel London (in Varna, don’t forget!) when you need accommodations in the city at a good, quality value. Thank you!
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Date of stay: June 2021
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lottie119 wrote a review Sep 2020
London, United Kingdom22 contributions6 helpful votes
We booked 2 rooms for 1 night. Upon arrival (Saturday, around 8pm) we checked in & was allocated 2 rooms on floors 1 & 3. The room on floor 1 was fine. Unfortunately the room on floor 3 left a lot to be desired. There were a number of large holes/depressions in the floor underneath the carpet, so upon entering the room & stepping in to turn the lights on I almost tripped over as the drop is more than 1cm - this is approx 1m long and right where one walks! It's quite dangerous and needs to be resolved urgently. The air conditioning did not work properly and and was stuck on a warm temperature. The control panel was on but not responding. We asked reception for assistance and was advised that there was nothing they can do and to 'ask in the morning as they were night staff only'. Really unhelpful and made for an uncomfortable night, they were not interested in assisting in any form. Walls are very thin & the chandeliers also rattle when someone walks/moves/engages in bed based activity in the rooms above. Breakfast tasted nice, but very slow. I felt sorry for the waitress as she was running the whole restaurant herself, management need to put more staff on. It took 10 minutes to be given a menu (which was taken from the table next to us when they finished using it & passed straight to us, don't visit this hotel if you have any covid concerns!) and we waited 30 mins for a coffee to arrive. The overall hotel feels quite tired & in need of a makeover. I appreciate the 'old world' aesthetic they are trying to achieve, but the service recieved was less than acceptable, especially considering they badge as a 5 star. The response given when we checked out was pretty lacklustre and I wouldn't recommend staying here. Location is a plus, and parking right outside (paid parking.)
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Date of stay: September 2020
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Room Tip: Avoid 3rd floor!
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Ivan L wrote a review Jul 2020
Prague, Czech Republic330 contributions111 helpful votes
Exvellent trestaurant, with very pleasant ancient atmosphere. Very friendly and helpfull personal, tasty breakfast. Very central located. I dont knowe if the price was low because of copvid or not. But it worth more than I paid. As for cons, I didnt manage to get my TV working. It was just showing bluescreen.
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Date of stay: July 2020
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2 Helpful votes
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Ariana_03 wrote a review Feb 2020
Cyprus133 contributions53 helpful votes
I write this review for my husband, who stayed here in a business trip and he doesn't have tripadvisor. First of all I want to thank to the staff because we manage to do a small surprise for my husband on arrival. I sent them a message to put it in the room and they were very prompt. The room was spacious and cleaned,very good amenities and good breakfast. The internet didn't work sometimes or was working very difficult. Very close to the sea and to good restaurants.
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Date of stay: January 2020
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Trip type: Traveled on business
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PRICE RANGE
$63 - $124 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceVarna
NUMBER OF ROOMS
24
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Frequently Asked Questions about Grand Hotel London
Which popular attractions are close to Grand Hotel London?
Nearby attractions include Kultura Speakeasy Bar (0.1 miles), Bohotopia (0.1 miles), and Diagonal - Craft Beer Bar (0.3 miles).
What are some of the property amenities at Grand Hotel London?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel London?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel London?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel London?
Conveniently located restaurants include Staria Chinar - Preslav, Tasting Room - Premium Spirits and Cocktails, and Di Wine Restaurant & Wine Cellar.
Are there opportunities to exercise at Grand Hotel London?
Yes, guests have access to a fitness center during their stay.
Does Grand Hotel London have an airport shuttle?
Yes, Grand Hotel London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel London located near the city center?
Yes, it is 0.8 miles away from the center of Varna.
Are any cleaning services offered at Grand Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grand Hotel London?
The staff speaks multiple languages, including English, Russian, and Bulgarian.