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Zlatyu Boyadzhiev str. 2, Plovdiv 4000 Bulgaria
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Traveler (178)
Room & Suite (66)
Dining (12)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Plovdiv
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 53 hotels in Plovdiv
Location
4.2
Cleanliness
3.9
Service
3.9
Value
3.6
The Grand Hotel Plovdiv is the hotel of choice for visitors to Plovdiv. Business travellers enjoy the convenience of WiFi internet and eight meeting rooms. We offer a choice of three restaurants, a cafe and two bars as well as onsite parking and a heated indoor swimming pool. Close to the Maritsa River and looking out towards the gorgeous Rhodope Mountains and the Old Town, this 4 star hotel is perfect for your next holiday discovering the fascinating history and culture of this remarkable city.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Family
Languages Spoken
French, Bulgarian, German
289Reviews2Q+A30Room tips
Traveler rating
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Popular mentions
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Most Recent
mortee n wrote a review Jul 2022
Oslo, Norway156 contributions80 helpful votes
This hotel is the best! I have stayed several times. The service is great. Nice refurbished quality rooms. Comfort beds. The hotel is huge, but still a fantastic hotel with great atmosphere. Splendid breakfast. And great kitchen for dinner as well. Parking included. More than happy to stay again.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded 2 weeks ago
Dear Morten0364, Thank you for taking the time to publish this brilliant review regarding your stay at Grand Hotel Plovdiv! We take great care in providing top-notch service for all of our guests, and your praise lets us know we are succeeding. We are thrilled that you appreciated our comfortable accommodation, unique atmosphere, and last but not least, the exquisite meals prepared with lots of love and dedication by our professional chefs. Thank you for being our guests many times. Each of your visits is a pleasure for us! We look forwards to the next one. Best regards, Guest Relations team.
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yakir gershon wrote a review May 2022
Ein Hod, Israel52 contributions56 helpful votes
one of the best hotels i have been to. friendly staff,big rooms, clean!!!!! you can eat from the floor. good location. very rich breakfast!!!!? very comfortable beds. tv, could be bigger with a lot of channels. the casino is an added atraction.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded Jun 18, 2022
Dear yakirxp, Thank you for taking the time and effort to share this brilliant review! We always strive to provide a high-quality experience for all our guests, so it's great to hear that you had such an enjoyable stay at Grand Hotel Plovdiv! We are happy that you have appreciated our professional staff, spacious and spotless rooms, prime location, and comfortable beds. It is great to know that our guests take advantage of Platinum Casino Plovdiv, the newest and most luxurious addition to our amenities. Thank you for being our guests, and we look forward to your next visit. Best regards, Guest Relation team
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Marios E wrote a review May 2022
Limassol City, Cyprus34 contributions5 helpful votes
+1
Not a quality 4star more of a good 3star (maybe i am picky as i work 25yrs in luxury 5star hotels), breakfast was good but the same everyday (stayed for 8days) lunch and dinners for us was a buffet which was bland and poor but for three star o.k. room was big and bed was comfortable with clean sheets and plenty of hot water, unfortenetly it is showing that the hotel is tiered and getting old. Overall I would stay again but not for a lot of days 2-3max
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: Ask for a renovated room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded May 31, 2022
Dear Marios, Thank you for taking the time to share your opinion regarding your recent stay at Grand Hotel Plovdiv. We were happy to host the big sports event, that you took part in. We know that every athlete needs proper rest. We hope that our spacious rooms with comfortable beds together with many other convenient amenities contributed to many medals. Every detail regarding the accommodation and meal plan was discussed and chosen by the sports federation. We have joint efforts to satisfy the needs and requirements tied to your event. Should your travels bring you back to Plovdiv, please do not hesitate to contact the Guest Relations team directly to make anything to make your stay more pleasant and memorable. Best regards, Guest Relations team
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TJLong1986 wrote a review Nov 2021
Mobile, Alabama81 contributions116 helpful votes
This is a scam hotel with hourly rates for prostitutes. Booked on Expedia and prepaid for a dibble room but then tried to extort an additional payment for an extra person. Then they suggested we might want to pay for the extra person by the hour.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded Nov 29, 2021
Dear TJLong1986 We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end. We would like to assure you that Grand Hotel Plovdiv is not related to any kind of illegal activities prohibited by the current laws in Bulgaria. Our price policy is transparent and very precisely defined on our website and on every online reservation platform we work with. Should your travels bring you back to Plovdiv please do not hesitate to contact the Guest Relations team directly for anything we could do to make your stay more pleasant and memorable. Best regards, Guest Relations team
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Michael T wrote a review Sep 2021
1 contribution1 helpful vote
The entire local environment is an experience money can pay for. I am the one who moved all pool equipment to lawn, people had a taste of freedom per me. I love you people you have a great attitude towards life. Thank you again for a wonder !!!
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I realize it changed in 40 -50 years, but there are kool places if found by walks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded Sep 13, 2021
Dear Z1173Rlmichaelt, We are extremely joyful to read that you have kept such beautiful memories about Grand Hotel Plovdiv. It’s great that someone who is part of our long history even so many years later took the time and effort to share his review. We would be delighted to have the opportunity to welcome you again and hear more from you. Best Regards, Guest Relations Department.
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Andrew S wrote a review Jul 2021
San Francisco, California35 contributions114 helpful votes
My family and I had a last minute stay at the hotel, which was handled by the staff (and later I found out, the Manager of the hotel). They accommodated our needs to a tee. And, when a minor situation arose...the manager was right there to take care of it all. The spa/pool facility is first class. It appears as though there is a separate Sports Center located within the hotel which has an agreement with the hotel and its guests. The result is as good a pool facility as you will ever encounter in a hotel as a result of this symbiotic relationship. Thank you Grand Hotel Plovdiv (and a special thanks to a great manager as well)!!!
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hotel Plovdiv, Guest Services / Front Office at Grand Hotel Plovdiv
Responded Aug 2, 2021
Dear Andrew, Thank you so much for taking the time to share your feedback. We are thrilled to see your high-scoring and wonderful comments. We are very happy to read that you felt our service was excellent and that we were able to ensure your enjoyable stay at the Grand Hotel Plovdiv. Our Spa Center has an innovative AQUASCENIC technology from the American company Hayward Industries Inc. for water purification, neutralizing bacteria and viruses, thanks to which our guests can be completely at ease for their health. To be our guest, was an absolute pleasure for us and we are looking forward to having the chance of welcoming you back. Best Regards, Guest Relations Department
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Brands_03 wrote a review Jul 2021
Louth, United Kingdom181 contributions98 helpful votes
Stayed here for 2 weeks with colleagues on business. The hotel was well prepared for Covid but to be honest, although the staff obeyed the rules perfectly, the guests mostly ignored the rules sadly. Breakfast was ok, a good mix of cold meats and cheeses with hot eggs and boiled bacon. There were doughnuts, croissants etc, good coffees and most importantly Earl Grey tea. The fruit juices came from a machine which unfortunately meant the orange juice varied in taste. Rooms were clean and well equipped although if you wanted your room serviced, you needed to put a hangar on the door. That said every time I did that the room was bottomed and bed and towels changed. The dry cleaning service was excellent and not at all expensive. Reception arranged a car for us to go to a local winery, over our weekend and he was cheap, friendly and spoke perfect English. The hotel is really well positioned just to the N of the river with a very short walk into the old town and its restaurants.
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Date of stay: May 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Grand Hotel Plovdiv, Marketing at Grand Hotel Plovdiv
Responded Jul 19, 2021
Dear Brands_03, Thank you for choosing Grand Hotel Plovdiv and for sharing your feedback with our team. We are glad you had a great stay with us and loved our room, breakfast, and service, provided by our staff. It is such a pleasure to know that our guests are satisfied with the hospitality provided by the hotel. Your feedback is praiseful for us and the efforts we make daily to improve our services make us feel like we are on the right way. It is great to hear that, thanks to the action plan we have developed and measures we apply against, Covid you have felt safe and protected. Our team is ready to welcome each and every one of our guests to a state of enhanced standards of cleaning, disinfection, and overall hygiene. We do appreciate you for having the time to express your experience, and we have met your expectations. We hope that you will visit us in the near future. Best regards, Guest Relations Department.
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Happy_travel1 wrote a review Sep 2020
Europe71 contributions79 helpful votes
Was pleasantly surprised by this hotel. As we drove towards the hotel, we were not quite sure where we were going to end up, but ultimately the hotel is located centrally to most sights, and lots of restaurants and bars etc. Friendly and helpful staff, big and clean rooms, comfortable bed. We had a issue with the temperature in the rooms when we arrived, and complained several times, but they could not fix the problem (an issue with the ventilation system). Eventually , the staff offered us to change rooms to another side of the hotel, where we could adjust the temperature to a more comfortable level. Breakfast in the hotel was very nice with loads of choices for every taste. It is well worth to take a walk from the hotel and into to town to explore. Quite some history, nice narrow streets, nice buildings and nice bars and cafes, right on the doorstep of the hotel. Would like to stay here again.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Grand Hotel Plovdiv, Marketing at Grand Hotel Plovdiv
Responded Sep 24, 2020
Dear Happy travel, Thank you for taking the time and estimating Grand Hotel Plovdiv. It is always gratifying for us to receive such a positive opinion as this allows us to show our team that their efforts are appreciated by our guests. We truly hope we will have the pleasure to host you again in the near future. Kind Regards, Guest Relations Department
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Stefanos B wrote a review Aug 2020
Thessaloniki, Greece133 contributions85 helpful votes
This hotel is really at a very good location near the center. The room was very big, the view was fantastic (looked at Maritsa river). The beds were comfortable and you could sleep really well because it was quiet. The service was excellent. The only minus point, the carpet of the room had a strange unpleasant (but not strong ) smell.
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Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Grand Hotel Plovdiv, Marketing at Grand Hotel Plovdiv
Responded Aug 17, 2020
Dear Stefanos B Thank you so much for taking the time to share your feedback, we are thrilled to see your high scoring and wonderful comment. We are very happy to read that you felt our service was excellent and that we were able to ensure your enjoyable stay at the Grand Hotel Plovdiv. We are so glad you enjoyed the room, hotel location and the view of the river as well as our well-trained staff. Kind regards Guest Relations Department
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Regina D wrote a review Nov 2019
2 contributions
My son and I stayed here this past summer for 10 days. The hotel is in walking distance to a lot of attractions. The old city, old churches, Shopping, restaurants, the Roman theater, Parks and more. The hotel service is good, I found the people to be not so friendly but that's how I found most of Europe. The room was great, large and with comfy beds. The bathroom and toilet is separate which was odd, after using the toilet you had to come out of that room and go into the bathroom to wash your hands. There is a pool but you have to pay a fee to use and must wear a swimming cap. Don't use the mini bar, the prices are a rip off, go across the street there is a super market. Food is cheap in the restaurants around so I recommend it and not eating at the hotel. Great bar right across the street "Martini bar". The bank is also right across the street , take your passport if you want to change money at the bank, frankly I used the little currency exchange place, they gave same rates with no hassle. The maid service was the best, I left my things out and it was never touched.
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Date of stay: August 2019
Value
Service
Sleep Quality
Room Tip: Request room on 8th floor, 6th floor rooms are older.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelPlovdiv, Guest Relations Manager at Grand Hotel Plovdiv
Responded Nov 15, 2019
Dear Mrs. ReginaD126, Thank you for taking the time to share your impressions with us. We were pleased to know that you are appreciated by our housekeeping professional experience. We would like to assure you that here in The Grand Hotel Plovdiv we will consider your remarks. We hope to have an opportunity of welcoming you back soon. Kind Regards, Guest Relations Team.
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PRICE RANGE
$66 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel plovdiv hotel plovdiv, plovdiv novotel
FORMERLY KNOWN AS
Novotel Plovdiv
LOCATION
BulgariaPlovdiv ProvincePlovdiv
NUMBER OF ROOMS
330
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Frequently Asked Questions about Grand Hotel Plovdiv
Which popular attractions are close to Grand Hotel Plovdiv?
Nearby attractions include Regional Archaeological Museum Plovdiv (0.3 miles), Casino Ritz (0.2 miles), and Sahabeddin Imaret Camii (0.2 miles).
What are some of the property amenities at Grand Hotel Plovdiv?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Plovdiv?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Plovdiv?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Grand Hotel Plovdiv?
Conveniently located restaurants include Happy Bar & Grill Grand Hotel Plovdiv, Salt & Pepper, and The Family Coffee Roasters.
Are there opportunities to exercise at Grand Hotel Plovdiv?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Grand Hotel Plovdiv have airport transportation?
Yes, Grand Hotel Plovdiv offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Plovdiv?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Plovdiv offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Plovdiv?
The staff speaks multiple languages, including French, German, and Bulgarian.
Are there any historical sites close to Grand Hotel Plovdiv?
Many travelers enjoy visiting Plovdiv Roman Theatre (0.7 miles), Casa Lamartine (0.6 miles), and Sahabeddin Imaret Camii (0.2 miles).