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Hotel Bristol

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Hotel Bristol
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86 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The first and the most important problem was that the room was not 4 star hotel clean. I expected this hotel to be cleaner. There was a bob pin on the flour, a hair here a hair there, dirty and ripped curtains, dirty windows. The breakfast was poor. Also, three rooms sharing a balcony, what is that? Staff was nice... More 

Helpful?
Thank Amra Đ
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Madam, Thank You on this review.We are sorry to hear about this.We have a system and rules for cleaning our rooms.We will check how this happened.We constantly work to improve our services. More 

Kuantan, Malaysia
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

simple old designed bedroom but comfortable and clean. Quite small basic bathroom. Beautiful view of the Neretra river from the shared balcony. Nice and helpful staff but the lift is quite small for bigger groups. Breakfast simple and quite okay. Hotel situated in the centre of the ancient mostar city.

Helpful?
Thank kamarasaman
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Sirs, Thank You on this review.We are doing our best to provide the best possible service to our guests.We are hotel with long and respectable tradition.We hope to see You any time soon. Best regards More 

Whitley Bay, United Kingdom
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 23, 2016

I liked this hotel. It is an easy 15 minute walk from the rail/bus station. The staff were very friendly and helpful. My room was comfortable. The main pedestrian area leading to the Old Bridge are also close. No complaints at all.

Helpful?
Thank Delibaba
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Sir, Thank You on this review.We are happy that You had a nice stay in our hotel.We hope to see You again as our guests. Best regards More 

West Bloomfield, Michigan
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 23, 2016

We will not recommend to stay at this hotel. Our room was clean and large, but this is it. The smell of a heavy smoke everywhere, even in no smoking room. In the hotel lobby you can't breeze because of a smoke. For a light smoker like me it was too much (I can't imagine how bad it will be... More 

Helpful?
1 Thank Mark D
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Sir, Thank You on this review.We are sorry to hear that.We work a lot to improve and provide the best possible service to our guests. Best regards More 

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Raleigh, North Carolina
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

This hotel is a bit older but in a great location close to the town center. The room was comfortable but smelled a bit of smoke which seems to be the norm here- wasn't too bothersome but noted. We had a room with a balcony overlooking the river which was beautiful. The staff was very friendly friendly and the free... More 

Helpful?
Thank Katie J
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Madam, Thank You on this review.We work everyday to provide the best service to our guests.We hope that we will be honoured with Your stay again. Best regards More 

Sinnington, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 18, 2016

The hotel itself is clean, the beds comfortable and we had a nice view from our window. However breakfast was a bit of a disaster. First morning they run out of rolls and the croissants and other pastries were burnt and then sprinkled with powder sugar to hide the fact. The eggs, fried and scrambled were stone cold in chafing... More 

Helpful?
Thank momofalot1
Hotel B, Reception desk at Hotel Bristol, responded to this review

Dear Sir, Thank You on this review.We are sorry about this.We work every day to improve ourselves and to provide the best service to our guests. Best regards More 

Gloucestershire, United Kingdom
Level Contributor
102 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed October 12, 2015

The hotel is in a good location and the room I stayed in was well appointed, clean and comfortable. The wi-fi worked well. Unfortunately, I discovered on my last night that my bed was also the sleeping quarters for a colony of bugs. Another negative is that the breakfast was almost non-existent after about nine o'clock, having already been devoured... More 

Helpful?
Thank Ken N
Hotel B, Guest Relations Manager at Hotel Bristol, responded to this review

Dear Mr. Ken, Thank You for Your review and thank You for kind words regarding our front desk staff. Regarding the breakfast if something was missing You should have asked the restaurant staff to bring more and anything else You needed. Sorry for the inconvenience that You had with bed bugs. We have different profile of guests that are staying... More 

Reno, Nevada
Level Contributor
489 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
3 of 5 stars Reviewed October 11, 2015

We had a room with a view. The room itself was nice enough, but a little dated. My biggest complaint was the air conditioning. The front desk did not bother to tell us not to use the fan and that there is a separate air conditioner. I had to go down to the front desk and inquire. Come to find... More 

Helpful?
Thank Linnbada
Hotel B, Guest Relations Manager at Hotel Bristol, responded to this review

Dear guest, Thank You for Your review. Just one information. In every room there is an remote control on a table for the air conditioning. You can set the temperature and a mode as You want. We are explaining that for all our guests. We are sorry that Your group had problem but if they should have asked on a... More 

Ljubljana, Slovenia
Level Contributor
108 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 14, 2015

I stayed at this hotel on business on an only one night stay. The hotel is pleasant, staff is very friendly. The rooms are spacious, quiet and impeccably clean. Breakfasts could be improved in selection, but the positive side was that you could have espresso served instead of the classical tasteless hotel coffee. Location is great for the vicinity of... More 

Helpful?
Thank TAlbreht
Hotel B, Guest Relations Manager at Hotel Bristol, responded to this review

Dear Sir, Thank You for Your review. We are glad that You have enjoyed while staying in our hotel. We hope that You will visit us again but this time You will be on holiday. Best wishes More 

Bucharest, Romania
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 9, 2015

A bit outdated, but clean and comfortable. The reception staff was helpful and fast in delivering any requests we had. The hotel overlooks the river and has a nice terrace. Free parking is available in a nearby parking.

Helpful?
Thank oltraz
Hotel B, Guest Relations Manager at Hotel Bristol, responded to this review

Dear Sir, Thank You for Your review. Our staff is trying to meet every request that guest have because the guest always comes first . Best wishes More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel ''Bristol'' is located in the center of Mostar,on the right bank of the river Neretva, right next to the Tito's bridge. Central location of the hotel provides You a quick access to all city parts, with a 15-20 minute walk from the hotel to all important places in the city. The Old Bridge and the Old Town, railway and bus station, shopping center, banks, post office, university, discotheque, restaurants, theaters are within walking distance. Hotel can provide transport to all important touristic destinations in our surrounding, such as Medugorje (25 km), Blagaj (12km), Pocitelj (47 km). The''Bristol''hotel is a well known institution with long tradition that dates from the Austrian-Hungarian period, but as a modern building it was opened in 1906, as the third built hotel in Mostar. Its appearance, in which were woven Gothic architectural elements of building, adorned the initial site of the right bank of the river Neretva. Hotel Bristol now, after the last renovation in 2008, according to our guests emanates the warmth of home, which is our main goal - we want to make every guest feel at home. Motivation of our work is based on a fact that one builds business on satisfied guests who return and bring their friends with them. A young team and a friendly collective make the best product which our guests certainly recognize and provide us the best possible reward, their loyalty. We also support many cultural and sports-events that are held in our city and we have excellent cooperation with many cultural and sports associations. Our goal is to bring more people to recognize the quality of our offer, and in this sense we have decided for the first time to attend one of the largest tourism fairs Emitt which is organized in Istanbul in the period from January 30 to February 2, 2014, where we will present our hotel, the city and the whole of Bosnia and Herzegovina in the best possible way. We also want to improve our services and offers, and accordingly we're building one more meeting room and we're renovating our restaurant'' Labyrinth'' which is located on the left bank of the Neretva River in the Old Town. Restaurant '' Labyrinth'' has a total capacity of 170 seats, 130 seats from this number on the terrace which offers a beautiful view of the Old Bridge. In order to improve the service and quality in addition to grilled dishes, as well as national and international meals restaurant '' Labyrinth'' will offer its guests dishes prepared under a baking lid. We believe that the continued low investments and analysis of needs of the very guests is the safe path to success. ... more   less 

Additional Information about Hotel Bristol

Address: Mostarski Bataljona bb, Mostar 88000, Bosnia and Herzegovina
Location: Bosnia and Herzegovina > Herzegovina-Neretva Canton > Mostar
Price Range: $65 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bristol 4*
Number of rooms: 48
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