Industrial 1853

Industrial 1853

Traveler (45)
A very nice restaurant, excellent service, high quality food.
Dining (6)
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About

3.5
#1 of 1 special hotel in Kragujevac
Location
3.6
Cleanliness
4.3
Service
2.7
Value
1.7
Industrial 1853 pleni svojim izgledom sa specificnim industrijskim senzibilitetom, ciji je dizajn inspirisan industrijskim nasleđem Kragujevca, nekada najvecim industrijskim gigantom na Balkanu, sa zeljom da se na originalan nacin sacuva vredno iz proslosti. Industrial je lociran u znacajnom istorijskom delu Kragujevca, u sklopu kompleksa nekadasnje „Zastave“, u jednoj od administrativnih zgrada.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Indoor pool
Bar / lounge
Restaurant
Shuttle bus service
Spa
Room features
Air conditioning
Room service
Bath / shower
Room types
Suites
Good to know
HOTEL STYLE
Mid-range
Charming

Location

Kosovska 4/13, Kragujevac 34000 Serbia
Name/address in local language
28Reviews1Q+A2Room tips
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Detailed Reviews
Kobayashi-man wrote a review Jan 2020
Stockerau, Austria
4.0 of 5 bubbles
Located in a truly industrial environment the hotel is a surprise in the otherwise rural area within the industrial town of Kragujevac.
Very well designed, room sufficiently sized. Overall very good deal for the money.
A few things to improve: LED and reading light in room were not working, breakfast is made to order with limited choice
Do not expect any night life around, you need a car or taxi!
Read more
Date of stay: January 2020
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helge M wrote a review Sep 2019
Phuket, Thailand
+1
4.0 of 5 bubbles
Hotel new, modern in industrial area and style. welcoming and helpful english speaking reception, the restaurant staff tried, but missedon some basics. Breakfast included, but a little off my taste, no bread. The dinner I ordered angus burger, the meat was ok but the bun was terrible.( suspect frozen and taken for a little too long run in the micro)Local wine - good. Very hard to locate, as the adress dosent show up right on gps/google. Just continue the road go right an there are signs leading you. Allin all a very nice new hotel.
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Date of stay: September 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc W wrote a review Nov 2019
Houma, Louisiana
3.0 of 5 bubbles
I really want to give this hotel a high rating. It is a beautiful, modern hotel with an industrial motif. It is square in the middle of the Kragujevac industrial zone, surrounded by decaying industrial buildings. If that’s your thing, this is your place. The hotel is fully featured, with pool, Turkish spa, Nordic spa, on site masseuse, and a great restaurant. It is a 20-30 minute walk to the city center through a slightly seedy neighborhood, or a short taxi ride. The owner is very hands-on, and takes great pleasure in treating the guests to fine food and drink. The staff is very friendly and attentive. The restaurant is one of the best I experienced in Kragujevac. If you are driving, can tolerate the walking, or use the abundant and inexpensive taxis, this is a good place to stay. Beware, though, that it is a short distance from the coal-fired city heating plant, so the air quality can be poor. I would like to give this place a 5, but can only muster a 3.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nikola E wrote a review Feb 2021
Parga Municipality, Greece
2.0 of 5 bubbles
I was a guest at their spa facilities.
Do not go there.
They are highly unprofessional and the service is subpar.
The hot tub is not working, Turkish bath also. They don't tell you this over the phone.

Dishes are old and dirty, the staff is chaotic and the same person who does your massage also serves drinks and cleans the place.
The massage was also not what I was expecting. We took 70 mins antistress massage but instead, we got 60 min "relax" massage, actually, 50 mins, because 60 minutes also include those 10 mins that you get to rest after massage and get out.
The massage therapist also has long nails and dries you with the paper towel for no particular reason.

I explained to the receptionist that the massage was not that great and that I want to speak to the manager but he said the manager was not present and that I will be contacted.
I never got contacted by them.

Avoid this place, there are much better ones around!
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Date of stay: January 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anonymous wrote a review Feb 2020
2.0 of 5 bubbles
I was there when some youngle couple came and the owner of this place insoulted them like they weren't humans. The owner is new(I think only few years is in his possession this hotel).It was uncomfortable for me to watch that scene and I felt sorry for them.
Hotel is industrial area and have a terrible view.
They didn't have their parking spot and it was hard to find in city. I made a mistake when I came. The food is bad.
In the other hand, hotel looks nice and have have swimming pool.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dsmilosevic wrote a review Oct 2023
Chicago, Illinois
1.0 of 5 bubbles
We travel a lot all over the world. This was by far the worst hotel service we ever experienced. The staff was extremely rude in all ways possible. Waitress was laughing in our face because we asked what omlett is served with. She told me “ you are in Serbia, mam” as if i asked the dumbest question anyone could ever ask. Another time, a waitress made fun of me because i did not use the proper words to order freshly sqeezed orange juice. She laughed at me and was rude. Upon check-in, instead of welcoming us and explaining ammenities of the hotel, she asked us to unload our own luggage and to move the car asap. On top of all, they told us that no hotel in Serbia has bell man service. We stayed at so
many hotels in Serbia, Croatia, Montenegro and Bosnia (former Yugoslavia) with the best service as well as bell man service. This staff needs basic hospitality and tourism training. I would never stay here again.
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Date of stay: August 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Location is the worst, ugliest location. Service is horrible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Passenger63369325570 wrote a review Feb 2024
1.0 of 5 bubbles
From receptionist to the General Manager of the hotel, all the stuff is incredibly unprofessional and improperly trained. They don’t have an idea which are worldwide standards in a luxury hotels and how they should take care and welcome the guest. They made terrible mistakes and didn’t even try to apologize or resolve the situation. Worst experience ever.
U can build the most beautiful hotel but the people who works inside makes the best or the worst experience for the guest who will never come back again.
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Date of stay: February 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: Never go there even if you see the beautiful photos of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ratep V wrote a review Aug 2020
1.0 of 5 bubbles
It was a very disappointing stay to our disadvantage. In no case we recommend this hotel

feedback:

When we arrived we were immediately asked for our booking name and the room card was pressed into our hands. That was all. When I asked her if she could give us more information about breakfast, spa or pool, the answer was: "You will find all information in your room".

No information had arrived in the room. It was only when we searched through the documents in the folder, we found this "information". -> Terrible service!

Spa was closed because of COVID19 which was a matter of course. The pool was nice.

During breakfast the staff made several mistakes several times during our stay. Like taking the wrong order (and after ordering it again same mistake)  or a highlight was that some drinks were booked on our room although we did not consume it. The breakfast "A la Carte" is not worthy for a self-proclaimed 4-star hotel. Limited and shabbily printed on a dirty A4 slip of paper. (See photo)

The drain in the bathroom does not drain (room 204) so we always flood the bathroom after showering. The ventilation system is broken so everything was damp and high humidity -> swimwear and towels never got dry. 

The saddest highlight was when a hotel employee entered our room without any reason and without warning when I was resting in bed after another bathroom flooding shower. So I was naked in bed. It was indescribably uncomfortable and incomprehensible. 

I am not writing this feedback out of malice but as visibly constructive feedback. The staff is unprofessional (except for the helpful Marija- redhead, medium short haircut -). Unfortunately as a team she is also part of it. Teamwork makes the dream work but in our case the dream was a nightmare. 

I hope the management takes feedback seriously and does something about it. We will avoid this hotel and advise to people to do the same.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clody_1980 wrote a review Jun 2019
Bangkok, Thailand
5.0 of 5 bubbles
Is a nice hotel, clean and with a great service.
Good food at the restaurant too. Breackfast was selected from the menu and included in the price as well. I think I will came back again to sleep in this hotel.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aleksandra M wrote a review May 2019
Paris, France
5.0 of 5 bubbles
-Staff was very friendly and attentive
-Rooms are very spacious and very confortable -Bathroom was AWESOME, was my favorite part of the room
-Unfortunately we didn't try the breakfast because we were tired of the road we had, this was my only disappointment
-Everything was perfect and i'm still surprised that can be a hotel in Kragujevac with this standing!
-Hard to find the hotel if you come by car, but all the taxis knows the location so don't worry
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Date of stay: May 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from DejZu
Belgrade, Serbia176 contributions64 helpful votes
Bazen je dugačak desetak metara i dovoljno širok
Passenger63369325570 wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"Never go there even if you see the beautiful photos of the hotel. "
Read full review
dsmilosevic wrote a tip Oct 2023
Chicago, Illinois18 contributions9 helpful votes
1.0 of 5 bubbles
"Location is the worst, ugliest location. Service is horrible "
Read full review
Not the right property for you?
There are more places to choose from in the Kragujevac area.
PRICE RANGE
$121 - $155 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaKragujevac
NUMBER OF ROOMS
21
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INDUSTRIAL 1853 $126 ($̶1̶5̶4̶) - Updated 2024

Frequently Asked Questions about Industrial 1853
Which popular attractions are close to Industrial 1853?
Nearby attractions include Cathedral Church of Kragujevac (0.6 miles), First high school in Kragujevac (Kragujevacka gimnazija) (0.5 miles), and Knjaževsko-Srpski Teatar (0.5 miles).
What are some of the property amenities at Industrial 1853?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Industrial 1853?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Industrial 1853?
Yes, free parking is available to guests.
What are some restaurants close to Industrial 1853?
Conveniently located restaurants include Lovac Restoran, Hotel Zelengora, and Restaurant Panorama.
Are there opportunities to exercise at Industrial 1853?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Industrial 1853 have airport transportation?
Yes, Industrial 1853 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Industrial 1853?
Many travelers enjoy visiting First high school in Kragujevac (Kragujevacka gimnazija) (0.5 miles).
Is Industrial 1853 accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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