It was a horrible customer experience, we booked a stay there for a couple via booking.com and we chose an option to „pay at the property”, but the hotel started charging my card for different random amounts and after they weren’t able to do that due to restrictions on my credit card, they cancelled our reservation. We confirmed we would like to pay at the property as we booked it, and that the stay was planned for a wedding trip, but they just cancelled our reservation.
Hostel is a renovated apartment with a big dorm with a lot of space and some private rooms. 2 small and clean bathrooms The kitchen is very well equipped, with all you need to cook your own meals and free bottled water. There is a balcony for smoking. Good location, 5 min walk from the main square. There is a big supermarket nearby. The staff were friendly and helpful
Excellent location in the centre of the city, easy walking distance to all main tourist sites. Staff extremely helpful, kind and friendly (on the day of my departure the lady insisted on setting an alarm for 05.30am to say goodbye!!). I stayed in the 10 bed dorm which was clean and light. Bathrooms are clean. Air conditioning works well. You are provided with a locker key, linen and towel free of charge. The staff even make your bed in the dorm room, which I had never encountered before! There is a kitchen with free tea and coffee. Highly highly recommend.
great staff and facilities. met lal of our needs and very friendly and helpful. they entertained us and advised us on many questions abou the city and area and always made sure our need were met showers were great and so was kitchen and acomodations. beds were great and housekeeping was great too
I like everything about this hostel. The administrators are very friendly, especially Dmytro :D It's always extremely clean. I will definitely come back again (because I need to cross the border every 2 months 😂)😓😥😰 Sometimes wifi is not working good.
PRO * New, modern facility* Ukrainian staff with excellent English fluency* Very helpful staff, even willing to awake in the wee hours to call a taxi* Very polite staff* Informative street map and excursion literature* Quaint and large XVII c city with cobblestone streets & many diverse restaurantsCON* No privacy curtains for lower beds in 10 person room (10)PR* Musty, stale overnight air without fresh outside air from ventilation system in 10PR, thus causing conflict with those who do not want compensating open window* No clothes dryer and inadequate drying racks * A bit pricey compared to other than Kyiv cities* Substantial weekend price rises, unlike other Ukraine hostels previously visited* Two rather weak - signaling Internet servers at opposite hostel ends when one strong server with boosters is preferred. This dilemma might explain why the staff have their own server.* Second floor location without lift requires heavy luggage lifting up a long staircase…
Perfect place. My husband and I stopped here several months ago. The hostel is clean and comfortable. The price includes free water, tea, coffee and oatmeal. There is a kitchen, you can cook, wash and wash the dishes in the dishwasher machine. The staff speaks three languages: Ukrainian, English and Russian. Convenient location in the center of Lviv. Mostly foreigners stop, we are very lucky that we had a separate room for four people, but we lived together with my husband. Here people really think about people, very responsive staff, professionals. Next time we will come here too.
Thankyou to the entire team for your warm hospitality! Delphine, myself Andy and our daughter thank you for welcoming us in to your lovely clean and well organized hostel. We highly recommend this place for all those passing through this vibrant and cultural city !Djakuje !
The people here were very kind and helpful. They all speak good English too. The rooms were clean and comfortable. The location was very convenient, just a ten minute walk to the center of everything.
I'm in love with this hostel. Everything was amazing. Everything was clean. The staff was AWESOME, everyone was extra nice and always willing to help you, specially Marta, who was really kind and always willing to talk. The kitchen had everything you need. They give you towels. Bathrooms were superclean. It had a really cool balcony. Room was really spacious. I'm definitely going to come back!