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Traveler (365)
Room & Suite (96)
Dining (61)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 99 hotels in Lviv
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.9
Travelers' Choice
The hotel BANKHOTEL ART CONGRESS HALL hospitably welcomed the guests and residents of the city on June 8, 2018. The hotel is located in Lviv in a reconstructed building of the former Austro-Hungarian bank in the historic part of the city. The branch of the Austro-Hungarian Bank was built during the period of the city’s rapid economic development, which took place from 1870 to 1914. Its designing was undertaken by two architects, graduates of the Lviv Polytechnic University, Edmund Zhikhovich and Michal Luzhetsky. Young architects worked together on the basis of the Zhykhovich design bureau. This bureau was famous for a large number of designed and later constructed buildings. Its main peculiarity is the use of secessional and modernist interpretations of various historical styles. In 2015 the Creative Architectural Workshop “Kudin” took up the design of the reconstruction and adaptation of historic bank building into a hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid public parking nearby
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Russian, Polish, Ukrainian
283Reviews3Q+A16Room tips
Traveler rating
  • 262
  • 14
  • 5
  • 0
  • 2
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
999Lamb wrote a review Jun 2022
Greenwood Village, Colorado29 contributions32 helpful votes
Just a great hotel in a perfect location with great, very helpful staff. The breakfast was nice, the fitness center was really, really nice and if we ever get back to Lviv, this is definitely the place to stay.
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Date of stay: June 2022
Value
Service
Sleep Quality
2 Helpful votes
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded 1 week ago
Hello, dear Lamb! We are extremely grateful to you for choosing BANKHOTEL for your stay in Lviv. Thank you for noting the quality of our gym - its use is included in the price of all rooms, but, unfortunately, not all guests have time to visit it during their stay. Next time I can recommend you to visit the sauna or try a sports massage in our spa. We are currently working to improve the level of breakfast in our hotel, so we are very grateful for your feedback on this! If you are planning your visit to Lviv, our team will be waiting for you at the hotel with an open heart. Take care of yourself and see you soon, I hope! Kind regards, Margarita Zaharova Front Desk Manager
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Ruslan K wrote a review May 2022
1 contribution
I visited the BankHotel twice already. I was very pleased with their great and attentive service, for a very good price. Needless to say it is a best possible location. I can only highly advise. Especially for international visitors of the city.
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Date of stay: May 2022Trip type: Traveled on business
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded May 25, 2022
Dear Ruslan! Thank you for such a warm and pleasant review. Our team is very pleased to hear from you about your impressions of BANKHOTEL! We will always be glad to see you again. Take care of yourself! All tem hope for a new meeting as soon as possible. Kind regards, Margarita Front Desk Manager
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Peter Coombes wrote a review Apr 2022
Oxford, United Kingdom83 contributions116 helpful votes
We came in for drinks. Around nine fifteen pm. The bar had about twenty people in it. Four bar staff. Nobody came to take our order, so after waiting 20 minutes we went to the bar to order. And we waited. And waited. And waited. Over an hour and ten later.. we gave up and left. The bar staff got shirty and asked us why we were leaving! wtaf?! Garbage
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Date of stay: March 2022
Location
Cleanliness
Service
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded May 16, 2022
Good afternoon, Henry! First of all, I want to apologize, of course. I have read your review in detail - I am very sorry that such a terrible situation happened to you in our hotel. As in most five-star hotels, we devote a lot of time and effort to a high level of service. We make many endeavors and the BANKHOTELs team includes the best hospitality workers in Lviv. Please accept my sincere apologies that you faced such an annoying situation that day and felt like unwanted and unexpected guests. My colleagues and I have already had an explanatory talk about the incident. On behalf of the whole team, I would like to invite you again to visit our hotel and bar. We will do our best to correct your impression from the previous visit. If you decide to give us a chance to correct it, please contact me by e-mail fo@bankhotel.com.ua. I am happy to book a table for you and personally check everything. Kind regards, Margarita Front Desk Manager
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Frank A wrote a review Feb 2022
1 contribution1 helpful vote
From the moment we were picked up at the airport by the Bank Hotel we felt nothing but warmth, friendliness and luxury. The staff was always in their toes and seemed as if they could read my mind. The food and drinks were superb and the suite was fabulous. I would suggest adding Netflix to their television options as I am from America and the only channel I could understand was CNN. We wish all of Ukraine a safe and prosperous future and hope one day to return to our friends at the Bank Hotel. Sincerely, Francis X. Avena
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Date of stay: February 2022Trip type: Traveled with family
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Mar 9, 2022
Dear Francis X. Avena, Firstly, thank you for choosing BANKHOTEL, and thank you very much for taking the time to review your recent stay at out hotel. We are very thankful for your approach to the review as well as warm comments towards our service and hospitality, dishes and drinks. We are glad to learn that your experience was up to your expectations and I hope to have the pleasure, together with BANKHOTEL team, to welcome you and your family back in a not too distant future. We will take into account all your suggestions. Sincerely, Yaroslav Husyar Front Desk Manager
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Andrew Sedler wrote a review Feb 2022
1 contribution1 helpful vote
The hotel is brand new. Stuff is very polite and nice. However we met some misunderstanding, all was resolved for us with a nice compensation. Very nice and modern rooms, and a tasty breakfast with big variety of dishes. Restaurant is nice as well, food was delicious. And the most important - it’s located literally in the very city center nearby a park.
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Date of stay: February 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Feb 18, 2022
Dear Andrew Sedler! Thank you very much for taking the time to review your recent stay at BANKHOTEL! We are very thankful for your approach to the review as well as warm comments towards our team members, accommodation, service, variety, and quality of restaurant Safe dishes and hotel location. We are glad that we could solve the misunderstanding and leave only good memories about our hotel. BANKHOTEL team will be happy to welcome you back in a not too distant future. Sincerely, Yaroslav Huyar Front Desk Manager
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Onchaner wrote a review Jan 2022
Knottingley, United Kingdom7 contributions2 helpful votes
The hotel is located in a quiet street near the busy centre. Breakfasts are excellent, rooms are good, overall the place is very quiet. They have excellent staff - receptionists, bar staff, concierges - all are not only happy to help but also are willing to help - in order to make your stay as comfortable as possible
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: book/ask for a room with a street view
See more room tips
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Jan 28, 2022
Dear Kola! Thank you for choosing BANKHOTEL and sharing the impressions of your stay with us. We are very happy that you enjoyed your stay, we try to make our guests ' stay as comfortable as possible, so that they feel at home. It is a true pleasure to read that you enjoyed the location, interior and accommodations of our rooms. Let me thank you for your warm comments about all the hotel departments, it is a real pleasure to read your review. We will certainly send all warm comments to the relevant departments. Our team has tried to do everything possible to make you enjoy your stay, we were excited to welcome you and to help you discovering the best of Lviv. Herewith, let me thank you for your kind mentions of our staff members – in BANKHOTEL we are aiming at the best service and constantly aim to exceed our guests’ expectations, your comments are the biggest reward for the effort. Thank you very much for your recommendations, your comments regarding breakfast menu and rooms. From the bottom of my heart, I would like to express my immense appreciation for your review of experience with us. It was sad for all of the team to wish you a farewell, but we sincerely hope to welcome you back to BANKHOTEL already very soon. Sincerely, Husyar Yaroslav Front Desk Manager
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Ross B wrote a review Jan 2022
4 contributions2 helpful votes
As always the Bank Hotel met and exceeded our expectations. I consider this hotel to be the premier location in Lviv in terms of cuisine and facilities. Excellent staff and nothing is too much trouble.
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Jan 4, 2022
Dear Ross! Thank you for choosing BANKHOTEL! It is so delightful to read such wonderful feedback from you about your recent stay in our hotel. On behalf of the entire team, let me express my gratitude for you taking the time to share your experience with us and other travelers. We are very thankful for your detailed approach to the review as well as warm comments towards our hotel location, inside interiors, cuisine, and staff teamwork. It was a true pleasure having you as our guest and I hope to welcome you back to our hotel very soon. Sincerely, Yaroslav Husyar Front Desk Manager
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MarvinMarvin wrote a review Dec 2021
Sabaneta, Colombia50 contributions29 helpful votes
Excellent hotel. Great staff, especially Martina from the front desk (hope I’m remembering her name correctly). Good breakfast. I wouldn’t say the hotel is on an international 5 star luxury level. But then again, I wouldn’t have expected that. It’s a very, very good 4-4.5 star hotel. Everything is brand new, perfectly clean and just wonderful. They even upgraded me to a larger room and brought me free sparkling wine as a welcome gift, as well as some chocolates in the evening. The only thing that I think could be improved (but that’s not a big issue) is that thicker/softer towels would have been nice. The towels were a bit thin and didn’t feel very premium like. And for breakfast, they could use cloth napkins, instead of the disposable ones. But those are all minor points. I was extremely happy with my stay and the location is wonderful. Will definitely stay here again next time.
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Date of stay: December 2021Trip type: Traveled solo
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Dec 7, 2021
Hello dear Marvin! Thank you for choosing BANKHOTEL and for taking your time for writing this review! Our whole team is really happy that you enjoyed your sty in BANKHOTEl and satisfied with the quality of breakfast, cleanliness, level of service, and small compliments that we prepared. All comments about towels and napkins we will transfer to our GM, so he can review them, and take them into consideration. BANKHOTEL team hopes to meet you again. Best regards, Yaroslav Husyar Front Desk Manager
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Алина П wrote a review Dec 2021
1 contribution2 helpful votes
Дуже затишний готель з цікавою історіею. Все сподобалось, дуже задоволені. Колектив привітний та турботливий. I liked everything very much. A good hotel with an interesting history, friendly staff. I advise you to visit
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Date of stay: November 2021Trip type: Traveled on business
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Dec 6, 2021
Вітаємо, Аліно! Дякуємо, що обрали BANKHOTEL під час Вашого перебування у Львові. Нашій команді надзвичайно приємно отримати такий позитивний відгук щодо атмосфери готелю, сервісу та колективу. Запрошуємо Вас знову відвідати BANKHOTEL! з повагою, Ярослав Гусяр Front Desk Manager
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Michael C wrote a review Nov 2021
North Vancouver4 contributions1 helpful vote
Had a great time in this piece of Ukrainian history. Rooms were amazing, comfortable, staff was friendly and all spoke english well. Sauna was a definitely don't miss and food was great. If you ever find yourself in the Ukraine definitely find your way to Lviv and stay at the Bank Hotel
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Date of stay: November 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: The blue rooms seemed more spacious
See more room tips
1 Helpful vote
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Response from BANKHOTEL BANKHOTEL, Обслуживание гостей/стойка регистрации at BANKHOTEL
Responded Dec 6, 2021
Hello dear Mr. Michael! Thank you for choosing BANKHOTEL! It is so delightful to read such a wonderful feedback from you about your stay in BANKHOTEl during your visit to Lviv. On behalf of the entire BANKHOTEL team, let me express my gratitude for you taking the time to share your experience with us and other travelers. I am very thankful for your detailed approach to the review as well as warm comments towards our dishes, restaurants, rooms, SPA, and staff. It was a true pleasure having you as our guest and I hope to welcome you back to our hotel very soon! Sincerely, Yaroslav Front Desk Manager
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PRICE RANGE
$143 - $168 (Based on Average Rates for a Standard Room)
LOCATION
UkraineLviv OblastLviv
NUMBER OF ROOMS
101
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Frequently Asked Questions about BANKHOTEL
Which popular attractions are close to BANKHOTEL?
Nearby attractions include The House of Scientists (0.02 miles), Prospekt Svobody (0.3 miles), and Museum of Ethnography and Art Crafts (0.3 miles).
What are some of the property amenities at BANKHOTEL?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at BANKHOTEL?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BANKHOTEL?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at BANKHOTEL?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to BANKHOTEL?
Conveniently located restaurants include Cukor BLACK, Culinary Studio Kryva Lypa, and Puzata Hata.
Are there opportunities to exercise at BANKHOTEL?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does BANKHOTEL have an airport shuttle?
Yes, BANKHOTEL offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does BANKHOTEL have airport transportation?
Yes, BANKHOTEL offers airport transportation for guests. We recommend calling ahead to confirm details.
Is BANKHOTEL located near the city center?
Yes, it is 0.3 miles away from the center of Lviv.
Are any cleaning services offered at BANKHOTEL?
Yes, dry cleaning and laundry service are offered to guests.