Just a great hotel in a perfect location with great, very helpful staff. The breakfast was nice, the fitness center was really, really nice and if we ever get back to Lviv, this is definitely the place to stay.
I visited the BankHotel twice already. I was very pleased with their great and attentive service, for a very good price. Needless to say it is a best possible location. I can only highly advise. Especially for international visitors of the city.
We came in for drinks. Around nine fifteen pm. The bar had about twenty people in it. Four bar staff. Nobody came to take our order, so after waiting 20 minutes we went to the bar to order. And we waited. And waited. And waited. Over an hour and ten later.. we gave up and left. The bar staff got shirty and asked us why we were leaving! wtaf?! Garbage
From the moment we were picked up at the airport by the Bank Hotel we felt nothing but warmth, friendliness and luxury. The staff was always in their toes and seemed as if they could read my mind. The food and drinks were superb and the suite was fabulous. I would suggest adding Netflix to their television options as I am from America and the only channel I could understand was CNN. We wish all of Ukraine a safe and prosperous future and hope one day to return to our friends at the Bank Hotel. Sincerely, Francis X. Avena
The hotel is brand new. Stuff is very polite and nice. However we met some misunderstanding, all was resolved for us with a nice compensation. Very nice and modern rooms, and a tasty breakfast with big variety of dishes. Restaurant is nice as well, food was delicious. And the most important - it’s located literally in the very city center nearby a park.
The hotel is located in a quiet street near the busy centre. Breakfasts are excellent, rooms are good, overall the place is very quiet. They have excellent staff - receptionists, bar staff, concierges - all are not only happy to help but also are willing to help - in order to make your stay as comfortable as possible
As always the Bank Hotel met and exceeded our expectations. I consider this hotel to be the premier location in Lviv in terms of cuisine and facilities. Excellent staff and nothing is too much trouble.
Excellent hotel. Great staff, especially Martina from the front desk (hope I’m remembering her name correctly). Good breakfast. I wouldn’t say the hotel is on an international 5 star luxury level. But then again, I wouldn’t have expected that. It’s a very, very good 4-4.5 star hotel. Everything is brand new, perfectly clean and just wonderful. They even upgraded me to a larger room and brought me free sparkling wine as a welcome gift, as well as some chocolates in the evening. The only thing that I think could be improved (but that’s not a big issue) is that thicker/softer towels would have been nice. The towels were a bit thin and didn’t feel very premium like. And for breakfast, they could use cloth napkins, instead of the disposable ones. But those are all minor points. I was extremely happy with my stay and the location is wonderful. Will definitely stay here again next time.…
Дуже затишний готель з цікавою історіею. Все сподобалось, дуже задоволені. Колектив привітний та турботливий. I liked everything very much. A good hotel with an interesting history, friendly staff. I advise you to visit
Had a great time in this piece of Ukrainian history. Rooms were amazing, comfortable, staff was friendly and all spoke english well. Sauna was a definitely don't miss and food was great. If you ever find yourself in the Ukraine definitely find your way to Lviv and stay at the Bank Hotel