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Falkensteiner Hotel & Spa Iadera

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Ulica 1/151, Zadar 23231 Croatia
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Traveler (1069)
360
Panoramas (35)
Room & Suite (317)
What is Travelers’ Choice?
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About

#6 of 32 hotels in Zadar
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
Experience luxury with a Mediterranean flair on the Adriatic coast. Amazing interior and architectural design, breathtaking panoramic views and a wellness world in black & white make the Falkensteiner Hotel & Spa Iadera the best spa hotel in Croatia. This 5 star hotel in Croatia is situated right next to the sea on the Punta Skala peninsula. Surrounded by the turquoise blue Adriatic sea, it is surely one of the most beautiful places in Croatia.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children's television networks
Paid private parking on-site
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, Croatian, German, Italian
926Reviews26Q+A100Room tips
Traveler rating
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Worldtraveler123456 wrote a review Nov 2022
London, United Kingdom2 contributions
Came to the Falkensteiner Hotel on a trip through Croatia and was truly underwhelmed. Location is rather isolated with only a few other hotels in the same compound. There was hardly any service provided - had to unload luggage by ourselves and no towel service in the Spa. Rooms are ageing with a lot of scuff marks and scratches. Not sure why but our room did not even have any blackout curtains - at this price point very disappointing!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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deborah t wrote a review Oct 2022
studio city california7 contributions16 helpful votes
I booked a manicure which was listed as 39 euros, an expensive manicure. I was taken to a spa room which felt like a hothouse and steam room. There was zero air conditioning. Then after I went to pay and amazing my bill was at least 15 euros more because I had polish. This was not disclosed to me and they gave me the polish as a gift. I asked did I have to pay for polish and they said no but you do. A total rip off and very deceiving. Be honest don’t try to trick people especially when we are paying big $$$$.
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Date of stay: October 2022Trip type: Traveled on business
Room Tip: The air conditioning does not work most of the time The staff is very nice and accommodating as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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1234emma wrote a review Sep 2022
England, United Kingdom337 contributions221 helpful votes
Not a lot in the vicinity, Zadar is 20 minute taxi ride. Spa facilities good, except no heated hot tub. It’s such a shame that the best part of the spa is for naturists, not my cup of tea. Swimwear should be optional to allow all paying guests to feel comfortable and enjoy the facilities which they’ve paid to use. Lovely spa restaurant with good service and friendly staff. Prices charged for treatments are higher than the ones advertised on the internet!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jill C wrote a review Sep 2022
6 contributions9 helpful votes
We were day guests at the spa, you can purchase this option for €60 per person or €35 if you also book a treatment. We had a great time, the facilities are fabulous. It was an excellent way to make the most of a rainy day which would otherwise have been a bit of a damp squid. Lots of swimming pools, steam rooms, saunas and plenty of relaxation areas. We had a really nice lunch in the spa bistro, very attentive service by Carlos. I didn’t realise the spa bags are a gift and I’m gutted I didn’t take one, as they are beautiful! All ij all, I would recommend.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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funlovingfreeloader wrote a review Sep 2022
Basingstoke11 contributions10 helpful votes
Reading through some of the recent reviews, I would agree with a number of different issues people have raised. First off due to the location of the hotel, access to a car is essential, especially if you want to see more of Zadar. Outside of the main complex there is a security hut with barrier, the guards don't seem to have been briefed with any questions to ask or a list of guests arriving, so we turned up stating we had a reservation at the hotel, he glared at us and raised the barrier. So every time we came back we just gave our room number and was let through. The hotel has a large underground car park, which is separate from the main hotel (5 mins walk) with a daily charge of 9.50 euros. You can drive up and drop off your luggage right outside, but will have to move your car and park. The reception staff were welcoming and helpful with providing information for our stay and had no problems. We booked a deluxe sea view room, which was located on the 3rd floor to the right side of the hotel - sea view was great but it did overlook the start of some new building works on the grounds (please note there was no active building while we were there, so noise was not an issue). I feel the photos on the hotel website are a true representation of the room we booked, the bathroom area is separated by pull across lightweight curtains next to the bed and the toilet does have a separate door. There are various switches for different lighting within the bedroom and bathroom. Shower gel, shampoo/conditioner, body lotion and hand soap were all provided in the room. Air-conditioning had 3 settings plus an auto setting, which you could leave on throughout the day even when you wasn't in the room, so lovely to come back to a cool room after a day in the sun. A bottle of water was provided and replaced every day free of charge - but as one reviewer stated the room could do with either a coffee maker or a kettle. We did have wine glasses and tumblers and there was a mini fridge. We couldn't fault the housekeeping services (except for a slightly early morning wake up to clean the rooms - but we just put the do not disturb sign on each night). Towels were changed twice a day, mainly when we were at breakfast and then again in the evening. The floors could have done with either more of a hoover or mopping as the main areas have hardwood floors and sand/dust did seem to accumulate over the week. The balcony was huge and had two chairs and a table, but could easily have accommodated a sun lounger. Only downside there was no drying line or rack for wet swimwear. I can only comment on the restaurant Jadran, as we didn't try the others. Free to sit wherever inside and out, breakfast was buffet style, lots of choice with hot and cold menu, but had to ask for butter every day. Waiting staff came round and asked if you wanted tea, coffee and fresh orange juice but there was separate hot water and a range of tea bags plus juices separately. We decided to order a pot of coffee for two and the cups could do with being bigger (maybe it's a British thing - an espresso style cup doesn't hit the spot first thing in the morning!) Great that they served until 11.00am. Evening meal was a slightly different affair and I think this let things down for the hotel. It was open from 7.00pm again free to sit wherever, but did notice some people had made reservations for certain tables especially outside. There didn't seem to be enough waiting staff on while we were there, whether it was because the main holiday season was over, as we did have to wait to order drinks (there was the option to pay as you dine or put on your room bill) and generally with food being served. Throughout the week there was a salad and sweets/desserts buffet and couldn't fault the variety on offer. Our first night it was self serve inside with a good range of hot and cold options (again had to ask for butter) and one evening they had everything set up outside with chefs cooking a range of fish and meats on the barbecue. The rest of the week it was set up for you to have salad as an appetiser, then a choice of 3 options taken from a menu for a first course including soup and a separate 3 options for a second course. You couldn't fault the presentation but portion size was more a la carte. The timings for when the waiting staff took your choices was very hit and miss, again sometimes waiting for ages and also when bringing the food out, we had one disastrous night where we sat down at 7.20pm and were still waiting for the second course at 8.50pm despite several requests and the waiter apologising, I wasn't sure whether this was down to the chefs or the orders going to the wrong tables, at which point I had gone past the point of eating and gave up and left. I wouldn't like to experience this at the height of the season as it appeared they were only using half the restaurant and another reviewer had commented on not being able to eat in their own hotel. There just didn't seem enough staff on to handle the amount of guests. Outside areas - more than enough sun loungers spread across the hotel and hut set up with pool towels. There are also sun loungers dotted along the beach and coastline. There were bar staff coming round to ask if you wanted drinks on a regular basis within the hotel grounds where you could order most things and also a beach bar, but this had limited options for soft drinks and cocktails and did not serve coffee or tea. Pool and surrounding areas were all kept clean and there wasn't any of the usual rush to put the towels down on sun loungers and walk away. If you haven't been to Croatia before invest in a pair of "sea shoes" lightweight neoprene slip on shoes as most beaches have pebbles and can be quite rocky in places walking out to get into the sea. Once you are in though the water is so clean and clear and swimming is absolutely fantastic - one of the reasons we repeatedly go back to Croatia. My husband used the on-site hotel gym most days - he found it to have a good range of equipment with water and towels, but no air conditioning and despite the windows being open was extremely hot even later on in the day. We did go over to the Fortis Club for a drink and this seemed to have a good set up for children with bowling, darts, billiards and gaming areas. The complex also has quite a lot of self catering accommodation so I expect gets used by them on a regular basis. Also there is a small bakery kiosk set up next to the Fortis club with bread and pastries. I can't comment on the spa and treatments, but I was given a brochure and any bookings were made directly with the spa reception rather than the main reception. Again all the spa, wellness and toilet facilities areas were kept clean and couldn't fault what was on offer. Overall we had a lovely week away, couldn't fault the cleanliness of the hotel, but I think the service in the restaurant needs to be improved especially when you are paying 5* prices and not sure whether it would be better off set up as buffet style rather than the menu choices, creating less confusion and waiting times. The variety and quality of the food was lovely just the combination of self serve and a la carte together didn't seem to work. If you want a complete chill out week away with good facilities then this is your place.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Rooms overlooking the main pools have better sea views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarra A wrote a review Aug 2022
5 contributions2 helpful votes
Curious to be greeted by a surly security guard and barrier on each return to the hotel complex. Fences at each end of the beach don’t improve the feeling that one is trapped. Not welcoming and very impersonal reception staff.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: No coffee facilities in room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cindy Stoa wrote a review Aug 2022
9 contributions
When you are in a 5 star classed resort you expect to get what you pay for. You should have a water heater with tea, coffea and cocoa in the room. There should also be a bottle of water and a couple of wine glasses as well. There are no napkins in the bathroom and no conditioner in the shower. This hotel is very nice and the staff is amazing. But it should maximum have 4 stars. So much more to do.
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: The food is amazing. Don’t bother to spend money on cocktails in the bar.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hamptons1407 wrote a review Aug 2022
London, United Kingdom11 contributions3 helpful votes
Summer 2022 and the hotel can not feed their own patrons!! 5 restaurants on the grounds and all are booked out so that the hotel own guests can not get a table for something to eat! Unheard of in any (apparent) 5star hotel!! The hotel and its partner hotels (on the same grounds!) are miles away from town (30min drive)!! Not existing service!! On the note of service, most 5star hotels have Nespresso coffee machines in the bedrooms available but this hotel far from!! We would have expected to have at least a kettle and tea and coffee in the bedrooms!! Nothing!!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CCStubley wrote a review Aug 2022
Kidderminster, United Kingdom127 contributions40 helpful votes
We had a great day using the pools, loungers and spa facilities, including very good massages. We had to check out of our Zadar (Old town) Airbnb at 10am, and our flight was late evening. We had spent the last couple of days in Zadar and fancied something a bit different before ending our holiday, so had a look for local spa's. This hotel & spa is about 30 minutes taxi from the seafront of the old town (near to sea organ), and cost us 155 kuna using Uber. You have to book in advance, and there is a barrier at the entrance to the resort where they check the names of the guests who they are expecting before they let the taxi's through. When we arrived, we were directed to the spa reception. Payment is taken on arrival. When we booked over the phone, we were told that they charge €60 per person for access to the facilities for the day, but as we wanted massages, this is reduced to €35 per person (minimum 50 minute treatments). They were happy to store our suitcases for the day and handed us each a beach bag (which we got to keep, a lovely touch, even if it is free marketing) containing a towel, robe, flip flops and a locker key. We were then shown around the facilities and the spa by a different member of staff (who did not seem all too happy about having to give us a tour, and said very little on the way around). At this point, we had not been told where to go for our massages (which were in 1 hour), so when I saw a sign for 'treatments', I asked if this is where we went for our massages, and he answered 'yes'. FYI there is an un-manned desk in the black spa area. This is not a reception desk. If you need help whilst in the spa, you need to go back into the white area and the main spa reception where you pay on arrival. I think this is a design flaw and they no longer use the desk in the black spa as a reception desk. The pools and outdoor areas are lovely. We were there in high-season, but there were more than enough loungers to choose from. We went up to the treatment area for our massages, but started to worry when 15 minutes passed and no-one came to get us. I walked back to the spa reception (white area), and was told that we were supposed to come back to the main spa reception to meet with our massage therapists. I explained that not only had the receptionist not told us this, but we had been told by another member of staff to go to the treatment area. She apologised, but seemed annoyed about this (not necessarily with us, but at her colleagues, understandably). We both had very good massages - my partner had the relax and unwind (basically full body deep tissue), I had the 'tailor made'. Mine was not what I was expecting, as I had asked for back and reflexology, but ended up with a full body massage - I'm not complaining! Comparing notes with my partner, I think we both had the exact same massage, and even though we were late starting, we both had the full massage duration, which we were pleased about. We then went down to the spa area. We went into the floating bed relaxation area first - I loved this and fell asleep, but my partner was less comfortable with the swaying beds and twitching curtains... The biotherm steam (I think this was the name) was my favourite. The best steam room I have ever been in, they spray hot 'rain' over you, which I found amazing. I lay down on the slab at the far end of the room and let the spray fall over me, which was a great experience. We did not find the 'salt steam' and the bio sauna was not working. The Finnish and Earth saunas were also great - extremely hot!! It was a relief to have a cold pool which I used to cool off after using the sauna/steam (after a rinse in the shower of course - where there is shampoo and body wash). It is a nudist spa (which is a first for us!) A little nerve wracking to begin with, but it is not busy and so didn't feel particularly uncomfortable. Although no shorts/bathing suits are allowed, there are plenty of towels on offer to wrap around your waist if you want to, but obviously not in the spa pools or wet steams. You can swap your used towel for a new one at one of the self serve racks. There is also plenty of water and tea in the relaxation areas, so no need to take water with you. We had lunch at the bistro - I had sushi and my partner had the vegan burger, both were excellent! The spa itself is very impressive, and having visited for a day, I would consider it as a hotel to stay at in the future, but not in school holidays, as there were far too many screaming children around for our liking. I think you could probably avoid it if you used the outdoor area in the spa area only. If it weren't for being misadvised by the spa receptionist/member of staff showing us around, we would have rated it a 5. If you're thinking of doing the same thing, its just under 40 minutes to the airport and cost 228 kuna using Uber (there are far fewer uber drivers in the area, so if you are worried about getting the the airport on time, I would advise booking a taxi with the hotel - it took about 15 minutes for someone to accept our request on the app). Hope this helps some of you wanting to go for the day - we were surprised how few reviews there were for day guests and were not too sure what to expect, hence the thorough review.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vermeulen wrote a review Jul 2022
Antwerp, Belgium39 contributions49 helpful votes
This is not a 5 star hotel. Max 3. It’s starts with entering trough the barrier. They don’t say welcome, but they open the window and say rude Yes? Then they can’t find you and have to spell your name 5 times. Then the reception, no doorman and rude reception lady with obviously no experience at all. The interior is old, dated and broken. There is loud music in all restaurants so you can’t talk. Food is ok though. Rooms are a total joke. Old beds with sheets that don’t even fit. They use double sheets for a singe cover?? Airco does not work so very hot and lot of noise only. (You can’t sleep for sure) . Beds are very uncomfortable. We think al lot of reviewers are fake and bought by the management. Pools are dirty and Tiles are loos and damaged, so you can hurt yourself. Beds at pool very old and dirty again! They also think that all clients are German!! Towel boy again rude and clear not enjoying his work at the pool. Max 3 star hotel maybe 2! This has nothing to do with holidays after a year of working at home. Here you are a walking ATM for rude management, nothing more nothing less!!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Don’t go if you like classy. It’s a massive hotel max 2 star!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Goran Sremec, General Manager at Falkensteiner Hotel & Spa Iadera
Responded Jul 30, 2022
Dear marcvV5238FU, Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****. We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement. In our hotel Iadera we are constantly working on guest satisfaction and daily improvement of all services and facilities, and we are putting a lot of effort to become better and better with each day. Regarding your quote: " We think al lot of reviewers are fake and bought by the management. " we never did and will never do! Also thank you for rating us on Tripadvisor, Google and Booking.com! In the end, we really appreciate our guest feedback - good and bad ones! Wishing all the best! Goran Sremec & Iadera Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$144 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
falkensteiner hotel and spa iadera
LOCATION
CroatiaDalmatiaZadar CountyZadar
NUMBER OF ROOMS
210
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FALKENSTEINER HOTEL & SPA IADERA $128 ($̶1̶6̶8̶) - Updated 2022 Prices & Reviews - Zadar, Croatia

Frequently Asked Questions about Falkensteiner Hotel & Spa Iadera
Which popular attractions are close to Falkensteiner Hotel & Spa Iadera?
Nearby attractions include The Church of the Holy Cross (3.8 miles), Ninska Laguna Beach (3.8 miles), and Nin's Lagoon (3.9 miles).
What are some of the property amenities at Falkensteiner Hotel & Spa Iadera?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Falkensteiner Hotel & Spa Iadera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Falkensteiner Hotel & Spa Iadera?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Falkensteiner Hotel & Spa Iadera?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Falkensteiner Hotel & Spa Iadera?
Conveniently located restaurants include DeSalt Street Food & Bar, Pizzeria Peperoni, and Mad Duck - Burger & Pizza Bar.
Are there opportunities to exercise at Falkensteiner Hotel & Spa Iadera?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Falkensteiner Hotel & Spa Iadera have airport transportation?
Yes, Falkensteiner Hotel & Spa Iadera offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Falkensteiner Hotel & Spa Iadera?
Yes, dry cleaning and laundry service are offered to guests.
Does Falkensteiner Hotel & Spa Iadera offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Falkensteiner Hotel & Spa Iadera?
The staff speaks multiple languages, including English, German, Italian, and Croatian.