Stayed here for one night after finishing our cruise. Were charged the same price as a 5* hotel we had used the previous week. No comparison. This hotel was very basic. Cheap furniture and furnishings nothing luxurious about it at all. Breakfast was very basic would have liked some pastries which were brought out just as we were leaving. Very noisy building works across the road that started at 7.30am on a Saturday morning. Nice pool but colder than swimming in the sea!!
Great location outside Old Town Dubrovnik being a 5 minute Uber ride (6 euros) or 30 minute walk. Hotel staff incredibly friendly and helpful! They even called multiple restaurants to help us make reservations during our stay. Free parking in the parking garage attached to the hotel. Room was spacious and comfortable. Breakfast was phenomenal and included eggs, bacon, fruit, yogurt, meats, cheese, juices, and coffee. Highly recommend staying here!
A very relaxing and lovely venue, oozing calm. Where a room with a sea view was expected and the disappointment experienced by some visitors ....I have to say that it is all outside the control of owners of this lovely family run Hotel and it's amazing 1st Class staff. This is the situation in all cities and modernisation in towns, local Government policy, all totally unavoidable and definitely not the fault of the Hotel, it's owners and staff, therefore, in my opinion, an unfair criticism. The owners have put so much into this Hotel. Don't let those negative comments from delaying you from visiting The Berkeley Hotel very soon. The Hotel is priced very well for its location and definitely not "basic" especially with the complimentary "Rituals" toiletries and decor among the many positives. The rooms, especially ours, were very comfortable, refurbished beautifully, well appointed and more importantly, all areas of the Hotel maintained to high housekeeping standards. Breakfast was plentiful and enjoyable with a personal and jovial service. The Staff at Reception, breakfast and housekeeping are all excellent, professional and really dedicated, working effectively as a great Team. The local area by the Gruz Port is a stone throw, a short walk and distance away, the Marina was further away, all convenient, an area with a buzz and some good restaurants plus great for meeting points for many tours too. There is also a calm here, away from the Old Town, a ten minute ride away. It is so convenient and lovely to visit the Old Town and other areas, but great to return each night back to the always warm welcome by the amazing Staff at The Berkeley..... Ines.... Anje...Kasim... Maria.. Tomo.....Mirijana...again, all the Marias.... Sanja....😉.....to name a few - huge and sincere thanks to all for making our stay at The Berkeley so wonderful, personal and memorable. Hoping to return one day very soon.🙏🏼🌹👍🏼…
I would not say this was a 4 star hotel but more like a 3 star. I was really disappointed that there was major construction going on opposite the hotel which meant the balcony and pool area were really noisy. We booked a sea view room but we were facing a construction site. The room was spacious and very clean but the bathroom was a little dated, no drinks were in the fridge or mini bar. Breakfast was basic however it was nice that you could order your eggs to be freshly cooked to order. The location was ok, you need to take a bus or Uber into the old town it’s a little too far to walk in the heat. The pool was very basic and not very relaxing with all the construction work. I’m not sure how this is a spa hotel - we weren’t provided with any spa menus, there just seemed to be a hotel room renovated into a beauty room. An ok base for a few days but very overpriced and basic.…
What a gem! Near the port but 5 mins to main street and bus station and marina, restaurants etc. From a couple emails before arriving to consistently superb service from the staff, I literally cannot fault it. Upgraded to a superior room with sea view and balcony. Huge with fridge, tv, kettle, hairdryer and high quality Rituals toiletry products. The view was outstanding!! Small pool but so lovely with honesty bar! 24/7 bar service inside hotel too. Breakfast was freshly cooked to order and a great selection of buffet items too. Shout out to Tomas who felt like a friend by time I left and Karim too. All the staff were superb though and went beyond to help. A tour was cancelled at less than 24 hours notice to Montenegro and Tomas took charge and arranged an alternative. Literally nothing was a problem. Had the best time in Dubrovnik! Easy public transport to Cavtat & Lapad & Old Town to Lokrum Island. If I’ve any recommendations it would be a shower room. I checked out at 11am and cases placed into storage cupboard but meant most of day hanging around at pool and actually used the pool shower to get washed before heading to airport. The small kitchen at honesty bar also needs a good clean. Clothes sat in sink for a couple of days at least. I didnt personally use the beauty spa but it looked nice and was busy so perhaps book in advance if intending to use. Great hotel for a few nights stay and the staff made such a huge difference to the holiday. Definitely highly recommend!…
A very friendly family run hotel,nothing was too much trouble.we had very clean comfortable rooms & all staff were approachable.we had lots of recommendations of where to visit which made our stay so lovely. We would highly recommend this hotel & definitely go back!
Beds are comfy and rooms are cleaned daily. Pool is small but nice and the little honesty bar is handy. Breakfast was delicious and we were full every morning. Shout out to the lovely breakfast ladies. The airport transfers provided were geeat with high quality cars and friendly drivers. We arrived early and were able to check into our room early. We were extremely disappointed that we werent advised to book the spa in advance as that was the main reason we booked this hotel. There was no availability during our entire stay. Also they claim to have rituals shower gel etc in the room but when empty they refilled with water so we actually hand hand soap only.
Super friendly owners ! Very helpful. Hotel is very clean, good breakfast. The owners helped us for everything. Overall we were very pleasantly surprised by the hotel and Dubrovnik itself, which is lovely,
We spent a week in The Berkeley and it was perfection from start to finish! The staff were amazing. Breakfast is freshly cooked to order and tasted great! The pool area is spotless and the honesty bar is a great touch. A short walk to the bus stop to bring you into the old town. Also great restaurants around the harbour near the hotel if you wanted something quieter! Would highly recommend to family and friends! We were made feel so welcome.
We had a lovely stay here for 3 nights. Upgraded to a lovely room free on arrival. Next to the port and bus / taxi rank into the old town. The staff were so helpful and friendly everything was spotless. Breakfast was lovely all cooked to order bacon was beautiful ! Thank you all from Jess and Mark Sherry