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Neptun Hotel

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Kardinala Stepinca 31, Dubrovnik 20000 Croatia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (811)
360
Panoramas (15)
Room & Suite (201)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Neptun Hotel
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 72 hotels in Dubrovnik
Location
Cleanliness
Service
Value
Travelers' Choice
Secluded seaside hotel surrounded by nature with panoramic views of the Adriatic Sea and nearby islands. Only a short ride to the majestic Old Town of Dubrovnik. All restaurants and beach bar have open air terraces only a few meters from the coast line.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English
1,217Reviews105Q+A100Room tips
Traveler rating
  • 667
  • 420
  • 97
  • 26
  • 7
Time of year
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Popular mentions
David wrote a review Sep 2020
Split, Croatia2 contributions
Absolutely fantastic from start to finish and I would repeat as soon as possible. The entire staff are professional and very friendly. We had a fantastic room on 7th floor very comfortable and the view was stunning. I would particularly recommend the Blue Sky Lounge an adults only rooftop with infinity pool and excellent bar. The breakfast options didn’t leave any wish unfulfilled. Hotel also has direct access to the see what is a great thing. If you’re looking for relaxation this is where to stay.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Tomislav Zovko, Other at Neptun Hotel
Responded Sep 15, 2020
Dear David, Thank you for reviewing our Royal Neptun Hotel. We enjoyed reading about your memorable stay. It makes us happy to hear that you loved every aspect and would like to come again soon. We are pleased to know that you would also recommend our Blue Sky Lounge at our Royal Blue Hotel next door, we hope you enjoyed the phenomenal views from above. We hope to have you stay with us again soon! Kind regards, Royal Hotels & Resort
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Katarina Š wrote a review Sep 2020
Split, Croatia3 contributions
Where to begin. What a wonderful hotel. You truly feel like a royal staying in this hotel. Spacious rooms, friendly staff, professional service, spa, great food and breathtaking view. I can’t recommend it highly enough.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Tomislav Zovko, Other at Neptun Hotel
Responded Sep 15, 2020
Dear Katarina, Thank you for taking the time to review and recommend our hotel. We are happy to hear that you had an enjoyable stay. It makes us proud to hear the service you received was professional and that you felt like royalty at our Resort. We hope to have the chance to host you again soon and make you feel like royalty again. Kind regards, Royal Hotels & Resort
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MM G wrote a review Sep 2020
1 contribution
decided to visit dubrovnik with my family and we stayed at this hotel for couple nights. we've gotten surprised with hospitality, tidyness, meals and service overall. all of this was beyond our expectations. we got kindest greeting while checking in. kreso you rule! 😊
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Date of stay: September 2020Trip type: Traveled with family
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Response from Tomislav Zovko, Other at Neptun Hotel
Responded Sep 7, 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are delighted that you were impressed by our hospitality, meals, cleanliness, and overall service. We are pleased to hear that our team made you feel welcome and we will pass along your message to them. We hope you visit Dubrovnik again soon, as we would love the opportunity to have you stay with us again. Best regards, Royal Hotels & Resort
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Suzana wrote a review Aug 2020
Vienna, Austria2 contributions
Neptun is a very modern and cozy 4-star hotel, part of the Royal resort which consist of 4 other hotels. The position of the resort is directly on the sea front where you can take a sunbath on a stone beach with sunbeds & umbrellas or at the outdoor beach swimming pool. It is not overcrowded so you can have your peace & relax and the view is stunning. You can also use the adults only rooftop infinity pool of the Royal Blue 5* hotel which is right next to Neptun where they serve excellent cocktails. You can use the facilities of other resort hotels. The breakfast buffet didn't leave any wishes unfulfilled and the view from the restaurant terrace is breathtaking . The room was very clean, cozy and modern. The stuff was friendly, professional and took extremely safety measures because of COVID19.. I highly recommend this hotel!
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Date of stay: August 2020
Value
Service
Sleep Quality
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Response from Tomislav Zovko, Other at Neptun Hotel
Responded Aug 27, 2020
Dear Suzana, Thank you for taking the time to share your recent experience at the Royal Neptun Hotel. It makes us happy to read about your relaxing stay. We are delighted to hear that every aspect of your stay met your standards and that you would recommend our hotel. We hope you spent plenty of time unwinding and even had the chance to visit the rooftop during sunset time. If you did not, we would love to host you again so that you can have another relaxing holiday with us. Kind regards, Royal Hotels & Resort
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Kristina B wrote a review Aug 2020
Zagreb, Croatia270 contributions11 helpful votes
The hotel is in the Royal group, there are 4 hotels next to each other. This hotel ims 4 solid stars. The staff is friendly, but the waiter is a bit lacking. The rooms are not quite big enough, but they are nice and comfortable. The pool has on each side, 2 with sea water and on top of a beautiful rooftop pool with a small bar. The beach on the rocks is great for those who like such an entrance to the sea. The promenade on the Lapad peninsula takes you to the new Sunset beach. Zoi’s ala carte restaurant has terribly high prices that don’t justify the dishes. It’s better to go to town or some restaurants with verified ratings. The downside is that at breakfast they don't fill up fast enough at least so everything is missing. You have to ask to be brought to you.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Tomislav Zovko, Other at Neptun Hotel
Responded Aug 24, 2020
Dear Kristina, Thank you for reviewing our hotel Royal Neptun. Thank you for pointing out all the aspects you enjoyed during your stay. We hope you had a comfortable stay and had plenty of chances to swim in our pools and our beaches. We also hope you enjoyed the sunsets from our property and the ambiance. We appreciate your feedback on breakfast and the dishes at Restaurant Zoe. Our team does their best to provide our guests with exceptional service, however, as with any restaurant when there are crowds, the service is a bit slower. We hope you still had a memorable stay, and that you visit us again soon. Best, Royal Hotels & Resort
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PRICE RANGE
$100 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dubrovnik neptun hotel, hotel neptun dubrovnik
LOCATION
CroatiaDalmatiaDubrovnik-Neretva CountyDubrovnik
NUMBER OF ROOMS
91
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Frequently Asked Questions about Neptun Hotel
Which popular attractions are close to Neptun Hotel?
Nearby attractions include Lapad (0.6 miles), Cave Bar More (0.4 miles), and Lapad Beach (0.7 miles).
What are some of the property amenities at Neptun Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Neptun Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Neptun Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Neptun Hotel?
Conveniently located restaurants include Restaurant Tramuntana, Restaurant More, and Pivnica Dubrava.
Are there opportunities to exercise at Neptun Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Neptun Hotel have an airport shuttle?
Yes, Neptun Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Neptun Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptun Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Neptun Hotel?
Many travelers enjoy visiting Walls of Dubrovnik (2.8 miles), Stradun (2.9 miles), and St. John's Fortress (3.0 miles).
Does Neptun Hotel have any great views?
Yes, guests often enjoy the ocean view available here.