We really enjoyed our week at the Grand Villa Argentina, we had a sea view room with a balcony which provided amazing views across to lokrum Island and the harbour in Dubrovnik. The room itself was a tad dated but spotlessly clean and plenty big enough for our needs. The location of the hotel is a gentle 10 minute walk into town and couldn't be better. Breakfast is served on a lovely terrace which again provides great views. The options at breakfast include both hot and cold items and there is enough variety to satisfy most palates. The pool area is accessed by a lift and is right down at sea level, it's a fantastic setting. Pool towels are provided and the staff will put your sunbeds exactly where you want them. The most important thing that makes the hotel great is the staff, whether that is the reception staff, the breakfast staff, the cleaners or the pool attendants, everyone goes out of their way to make sure you are having a great time.…
It went downhill as soon as we arrived. At check in we smile, told the r receptionist our names, asked if we had a good room. His reply was No. we thought he was joking but sadly he was not. Someone showed us to our room which was in the middle of the business centre. It was a dated room but we’ve had those before so not necessarily a problem. There was a camper bed left by side of the bed meaning we could not get into the bed that side. There was a dirty cloth left on the toilet seat in the bathroom, no kettle, cups, water or glasses. The porter dashed away before we could ask him to sort out the problems. Had to phone reception to ask for all this to be remedied. A walk around the hotel depressed us even further, I cannot imagine who was having a magical time here. We got lost and wandered into another adjoining villa, and was pointed brusquely away. We entered a public room an interrupted 2 staff members sitting down who rushed off. Trying to get a drink in the bar was a challenge too. When we went back to our room there was a new hygiene sticker on the door but We couldn’t get in. So had to trundle back through the deserted business area to reception where they had to reactivate the key. By this short time I knew we could not stay there because it was too depressing and all service had been terrible, so we contacted the Jet2 resort representative. This took a little time but they were vgood and listened, and it was agreed that we could move but only to somewhere in the Adriatic luxury hotel chain in Dubrovnik. I think if one hotel cannot welcome you in a chain that is indicative of a bigger problem and so we found out when we moved to one that seemed to be shiny and new but turned out not to be the case. When we booked this hotel on the Jet2 website it did not indicate it was going to be closed for refurbishment we would never have chosen it.…
We have just spent a magical week at this hotel. As it happened it was the last week the hotel was open before closing for two years for refurbishment. It was so good, so comfortable, the views are amazing, it has lovely gardens cascading down to the Adriatic. The food was good - in particular the breakfasts were wonderful. The staff were friendly and helpful, it was a wonderful experience - like staying in a palazzo on the Grand Tour! If anyone from the hotel reads this, thank you all so much! Good luck in your new jobs. We hope that you do not lose the soul of this wonderful place in the refurbishment… The photo is the sunset from our room on our last day…
We have just returned from a 5 night stay in this hotel and have had a fantastic time. The hotel is in an excellent position to access the Old Town as well as having incredible views of the Old Town, islands and sea, especially during breakfast (which had plenty of choice) and sunset. All of the staff were friendly and helpful despite it being the end of a very busy season and left 2 chocolates each evening for our return after a day out. We particularly enjoyed the access to and swimming in the sea! As another visitor has commented there are some tired aspects of the hotel but it did not spoil it for us and the hotel is having some renovations while it is shut down over the winter months. I would highly recommend staying here!
Lovely hotel perfectly located for Dubrovnik Old Town (5-10 minutes walk to the town) and is right by the waters edge overlooking Lokrum Island. Stayed for 7 nights at the end of season but luckily had wonderful weather. Staff were all very helpful especially those in beach/pool where we spent at least a few hours a day in the sun! Room was lovely and clean and checked/service twice a day. We were bed & breakfast - breakfast was plentiful with lots of choice plus an ice bucket with Cava (if you like a little breakfast fizz!). As with other reviews the hotel is older and no doubt ready for some upgrade but the location/views, staff & cleanliness made for a wonderful break.
We loved our stay here: all the staff were friendly and professional and the hotel is in a superb location with delightful views of the old city and Lokrum island. We really appreciated the terrace by the sea with direct sea access and the dedicated and helpful staff who provided sunbeds and towels. We witnessed a successful rescue when the pool man dived in to help some hapless kayakers who had capsized and were drifting ! We understand the hotel is soon closing for a refurb, but whilst the decor is dated in places it was such a wonderful clean place we would have come back next year if it had been open. Hopefully 2024 then ! Thank you to all the staff for a brilliant holiday.
The hotel was wonderful! It's a 10-15min walk from the Old Town (mostly uphill, but manageable although it can be challenging if pushing a child in a stroller, which we did) and half of the rooms offer a great view of the sea, as well as partly of Old Town itself. The staff at the hotel was incredibly nice and the room was clean. We were upgraded so the value we got was unparalleled, and the room itself turnout to be a suite that was great for entertaining our friends. The outdoor pool offers beautiful views of Old City, and guests can also swim directly in the sea itself. There is also an indoor pool, which can come in handy because the water temperature of the outdoor pool was too cold for us to go in. The other amazing thing about this plce is the breakfast! There were SO many food and beverage options, and it was all included. Also, the area where breakfast is served is a covered terrace that overlooks the sea and Old Town, so we got very beautiful breakfast views.…
Great location, pools and view. The design is odd though and it needs a bar as a focal point. The gym is also less impressive than the photos on the website with some equipment not functioning. Breakfast is good but it maybe suffers from how easily you can walk into the old town, so there is little social activity at the hotel itself.
5 star location. 5 star view. 4 star hotel experience. So many positives to this hotel but don’t fool yourself into thinking you’re coming to a 5 star hotel. The hotel is lovely, though definitely ready for an upgrade. It’s the little things that make somewhere five stars which are missing here so as long as you’re ok with that definitely come! The outdoor pool is saltwater and the views from it are truly magnificent. The hotel’s proximity to the old town is fantastic, max a 10 min walk. Lots of options for breakfast, excellent coffee! The manner of the hotel staff is much friendlier than the typical Croatian gruffness so that’s a bonus too. If I was coming back I’d certainly check here out to stay again. Also, there is a little business centre with printer facilities if needed. We used their car service from the airport and it was great. A very friendly and safe driver. We got a sea view room and the.lm changed to one with a balcony, it’s worth the price difference as the views are spectacular.…
We stayed here for 5 nights and had a top quality stay. Upon check in we were given a free upgrade (it was my birthday during our stay) to a top floor room which had a massive balcony with fantastic views across of Lokrum and back up to Old Town. It should be noted that this hotel is soon closing for major renovations and yes parts of the hotel and rooms look a bit dated and old fashioned. However, there is still a real sense of grandeur and class about the hotel. The room and bathroom were large and very clean. House keeping come in every day and they also call in at the evening time to drop off a chocolate and see if you need anything. The breakfast has a great choice of hot and cold options and the outdoor terrace has great sea views. Probably the best thing about the hotel is the staff and quality of service. It really is a 5 star experience in this regard. Finally, it is a easy 10 min walk downhill to the Old Town Ploce Gate.…
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