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Hotel Excelsior Dubrovnik

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Hotel Excelsior Dubrovnik
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1,483 Reviews from our TripAdvisor Community

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Showing 1,117: English reviews
newcastle
Reviewed May 29, 2014

We were allocated Room 111 on arrival but swiftly moved to 022 after complaining about the balcony, which wasn't large enough for 1, let alone 3 of us to sit out on and enjoy the beautiful views of the Lokum island on the old town. The second room, on the ground floor of the old building, was well equipped with...

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Helpful?
1Thank milliemooandco
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear milliemooandco, I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. It is a pleasure to read that you found our staff courteous and helpful and that you enjoyed our breakfast buffet selection. Not wanting to diminish your experience or your comments in any way I...

Sutton Coldfield, United Kingdom
Reviewed May 26, 2014

We really liked Dubrovnik and everyone we met outside the hotel were friendly and helpful and we liked the city and had a great holiday. However the hotel itself was very disappointing. For a 5 star hotel the rooms, facilities and staff did not live up to expectations. 1) when we arrived the 1 person on reception acknowledged us and...

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Helpful?
3Thank EssexPianist
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear EssexPianist I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. It is an excellent tool for our hotel team to learn more about our Guests' experiences and ensure we continually seek to create the highest standards of service in all aspects of our guests' stay.I...

London, United Kingdom
Reviewed May 23, 2014

4 night stay in sea view room with balcony. We were unlucky with the weather in the middle of May but despite the cloud, wind and some rain had an enjoyable stay. Comfortable room, room service fast, good breakfast and excellent meal in the Abakus Piano Bar and Restaurant. Great views of the Adriatic sea, Dubrovnik and two small cruise...

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Helpful?
1Thank harvey2222
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Guest, Thank you for staying with us and taking your time to write such nice review about our hotel. We are very glad to see that you liked our hotel and that you enjoyed your stay. We hope that we will have opportunity to welcome you again in our hotel. Best regards, Hotel manager

Northampton
Reviewed May 19, 2014

This hotel is well located for the old town just a 10 minute stroll away. Sea facing rooms have a great view out to the right of the old town. Our room had a great view but was a little tired and quite small. The hotel air conditioning was quite poor and the room quite hot. Breakfast had a lot...

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Thank Peter1Northampton
San Diego, California
Reviewed May 19, 2014

The location of this hotel is unbeatable,in proximity to the old city. We had a balcony room overlooking the ocean and old city ( recommended) which made up for the otherwise poor amenities in the room. Staff were all courteous and helpful, but the accommodation is not worthy of the 5 star classification. Housekeeping is really lacking for a hotel...

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Helpful?
Thank Wayne M
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear WayneM I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. I am saddened to read that your overall experience in relation to the hotel rooms amenities did not meet your expectations. On the other hand I'm very proud that you find our staff courteous and...

New York City, New York
Reviewed May 19, 2014 via mobile

Quick 2 day, 1 night stay. Kindly upgraded us to sea & town view. Excellent service - everyone smiled and said hi. Dinner in hotel restaurant was very nice with many options including vegetarian. Very large indoor pool for swimming laps. Easy 10min walk to old town. Recommended.

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Helpful?
Thank MJF121
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Guest, Thank you very much for your positive recomendation. I am happy to hear that you enjoyed your stay in the hotel" Excelsior." I am looking forward to your next visit to Dubrovnik! Sincerely yours, Hotel Manager

Yorkshire
Reviewed May 18, 2014

We stayed for a week in early May when the weather was just pleasantly warm with some evenings a little cool for sitting outside restaurants. Hotel reception staff were uniformly friendly and efficient.We had booked a deluxe seaview room and were given Room 1 in the old building. We were moved after two nights (see below) to room 8. Both...

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Helpful?
Thank Stuart Rhodes
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear StuartRhodes, I would like to thank you for taking time to write a positive review of the hotel Excelsior. It is a great pleasure for the personnel of hotel Excelsior to read that you found their service friendly and helpful, which, along with the comfortable facilities you enjoyed, contributed to the pleasantness of your stay. We are also delighted...

Northumberland
Reviewed May 13, 2014

To start, I am reviewing this hotel on the basis it is supposed to be a five star establishment; it is expensive and so expectations are high. First the room. Well, we had to wait ages for it to be ready following arrival and the reception staff did not seem to have a clue what was going on. Not a...

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3Thank StevieC_8
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear SteveC_8 I would like to thank you for staying at our Hotel during your recent visit to Dubrovnik and also for your valued feedback. I am saddened to read that your overall experience in relation to the hotel rooms designe did not meet your expectations. We are avare that our fintess area needs to be upgraded and we are...

Wetherby, United Kingdom
Reviewed May 13, 2014

Hotel Excelsior, Dubrovnic has a great location on the sea, within a short walk of the beautiful walled Old Town. We had 7 nights in a Deluxe room and the views over the sea from the large balcony were super. Facilities are all good: free wifi, indoor pool, sauna, Jacuzzis and business centre. The staff, choice of food and service...

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Helpful?
1Thank Denrenix
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear guest, Thank you for staying with us and taking your time to write such nice review about our hotel. We are very glad to see that you liked our hotel and that you enjoyed your stay. We hope that we will have opportunity to welcome you again in our hotel. Best regards, Hotel manager

Barton on Sea
Reviewed May 12, 2014

We stayed recently for 5 nights in a Superior room with sea view. The room, 201 in the older part of the hotel, was of a very high standard of fixtures, bathroom very smart. My only complaint about the room is the seaview which was through two quite narrow shutter style doors located at one end of the room which...

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Helpful?
Thank mjderrick
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review

Dear Guest, Thank you for staying with us and taking your time to write such nice review about our hotel. We are very glad to see that you liked our hotel and that you enjoyed your stay. We hope that we will have opportunity to welcome you again in our hotel. Best regards, Hotel manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Thai Table
Thai Table
Cuisines: Asian, Thai
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Since opening in 1913, the Excelsior has become an iconic landmark among the five-star hotels in Dubrovnik. This time-honoured building – a blend of old and new – is uniquely located on a cliffside, with magnificent views from every floor, over to the island of Lokrum in one direction and the Old Town in another. Recognised as one of the finest hotels in the Mediterranean by the UK’s Sunday Times newspaper, it is only when you visit that you can fully appreciate the spectacular setting: the tranquil gardens in which to stroll; four fine-dining restaurants, all offering panoramic views of the Adriatic Sea; a private beach, back-dropped by the UNESCO-protected Old Town. Among the luxury hotels in Dubrovnik, the Hotel Excelsior is the benchmark to which others aspire. ... more   less 

Additional Information about Hotel Excelsior Dubrovnik

Address: Frana Supila 12, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Price Range: $311 - $725 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Excelsior Dubrovnik 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Style:
#6 Business Hotel in Dubrovnik
#9 Family Hotel in Dubrovnik
#12 On the Beach Hotel in Dubrovnik
#13 Romantic Hotel in Dubrovnik
#14 Spa Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Excelsior Dubrovnik staff and other travelers.
23 questions
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Questions? Get answers from Hotel Excelsior Dubrovnik staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to book a room overlooking the water”
  • Sunset over Dubrovnik taken from the balcony
 of 5 bubbles daw215, Feb 9, 2017 | Read review
“MUST have a sea view room, it's worth it”
  • View from room
  • Sunsets like this were worth it!
 of 5 bubbles ekstout, Dec 7, 2016 | Read review
“I like staying in Villa Odak, rooms have balcony. I stayed in 2 bedroom summer 2016, very spacious.”
  • Took this photo from my room at sunrise
 of 5 bubbles inge160, Nov 7, 2016 | Read review
“All rooms have similar views”
 of 5 bubbles PaulaB905, Nov 5, 2016 | Read review
“A sea view is worth it. There are many rooms facing the road.”
 of 5 bubbles robinm701, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question