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About
#12 of 85 hotels in Dubrovnik
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
With its prestigious location, just steps from the UNESCO Old City of Dubrovnik, Hotel Excelsior is ready to show its revamped grandeur as one of the most lavish hotels on the Adriatic. Housed in a former 1913 royal villa and built to take full advantage of a west-facing view of the glorious Old Town, Hotel Excelsior Dubrovnik enjoys the most enviable location of any hotel in the city – just a five-minute walk from the medieval fortress walls. It has been welcoming famous guests from the start, including Queen Elizabeth II and Elizabeth Taylor. It’s only when you go there that you fully appreciate the magnificence of the setting: the tranquil gardens in which to stroll, a beautiful beach and three restaurants, all offering cinematic views of the Adriatic. For added luxury, there is also an indoor swimming pool, plus a glamorous spa and fitness centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Luxury
Languages Spoken
English, Croatian, German
Hotel links
Location
Full view
87Good for walkers
Grade: 87 out of 100
214Restaurantswithin 0.75 miles
151Attractionswithin 0.75 miles
Contact
Frana Supila 12, Dubrovnik 20000 Croatia
Getting there
Rental CarsSee rental cars from $17/day
670Reviews53Q+A100Room tips
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Everything on our stay has been amazing. Perfect ocean front terrace room. Rooftop restaurant was great food and service. Breakfast buffet is plentiful and also offers fresh prepared egg dishes, or crepes, French toast, and waffles. Pool/spa area is great as well.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded 1 week ago
Dear Steffus, Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Hotel Excelsior is a beautiful quirky building, hugging the hillside over 6 floors just outside Dubrovnik old town. It is easy walking distance to the sites of old town, the walls and ferry to Lokrum as well as the high end restaurants of old town Dubrovnik (360, Nautica). The sea view is amazingly beautiful. The quality of the rooms and facilities is excellent (similar to large luxury chains like the Four Seasons but with more local character). The staff are attentive and very polite and all spoke excellent english. Front desk very helpful. The quay styled beach frontage is perfect for swimming in the beautiful clear sea water and the service beachside is excellent for drinks and lunch. Included breakfast was generous and delicious. This was our second visit here in 4 years as it is so relaxing and the fact it is only about 30 minutes between arriving at Dubrovnik airport and being in your room is also a major advantage. In hotel dining is of excellent standard. we ate at Prora - the in house, ‘feet in the sea’ restaurant on 3 nights which was relaxing and delicious. Any downsides: not really, it isn’t cheap but is good value, and i suppose if you have very small children you might find the quayside beach-front less relaxed than a sandy beach. Otherwise one of the best hotels I have stayed at particularly for families with teenage or older kids, couples etc.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Aug 1, 2022
Dear AliH756, I would like to thank you for staying with us and for writing a review of our hotel. I'm glad that you liked our location. We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Thank you once again for staying with us, and we hope to be your hosts again in the near future. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Six days too long in a mediocre, impersonal hotel which was not compensated by the view of Dubrovnik old town. It does have a pretty view but this did not compensate for being in a stuffy bedroom below street level where the walls seemed to close in on you and the air conditioning was circulating stale air. Public areas were empty and actual seating uncomfortable. It may look stylish, and that’s debatable, but it was not comfortable or welcoming. Not a place to want to spend time in. I cannot be sure the room was cleaned well, it never had that fragrant clean smell when returning after a day out. Bins were not emptied daily as the remains of a packed breakfast were still in a bin a day later. After a long day trip I found no shower gel mid shower and no bath sheet. We had started with 4 bath sheets when we arrived. I lost interest using the indoor pool after seeing a discarded plaster poolside 2 days running. Sunbeds were not available one sunny morning as no one there to set them out - this was after 10 am. We normally used this area later in the day. Some staff understood the concept of hospitality, and were happy to be there but others seem to view their role as an inferior job. Particularly evident at breakfast time where it was a challenge to get a cup of coffee some days. We were left wondering whether a 5 star hotel provides good service to a select few staying in a suite. We’ve stayed in hotels around the world, the Far East, Europe, Caribbean, Africa and Rovinj in Croatia and have generally found welcoming happy staff who treat guests equally, clean bedrooms, comfortable public areas people are happy to be in, and fresh air. My worst holiday since staying in a primitive caravan in Wales.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded 4 weeks ago
Dear Belle23, Thank you for your review and feedback about our hotel on Tripadvisor. We undarstand that you booked your travel package and hotel with Jet2 trael agency. Upon arrival you were not happy with the 5* hotel you booked (Grand Villa Argentina) and insisted to change the hotel. Your Jet2 representative informed us and you were shown the room at the hotel Excelsior before you checked-in. Complaining about the room you saw ahead and agreed to stay in does not seem fair to us. Anyway on your last day, as soon as we had it available, you were upgradad to a suite! Anyways, we do apologize and are sorry we did not meet your expectations. Based on 668 Tripadvisor reviews, hotel Excelsior is rated as EXCELLENT having a4.5 out of 5 rating. It is one of the best hotels in Croatia, famous for its history (110 years since it was opened), distinguished clients (Queen Elizabeth among others). Hoping we will come back and have the opportunity to convince you that we are a truly magnificent hotel, Please accept our best regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is one of the best we’ve stayed in. The staff are very friendly, courteous, welcoming, kind and nothing is too much trouble. It is very spacious, very clean and modern but comfortable at the same time. The views from the hotel, both day, sunset and night are stunning. The food is excellent, too. Prosecco at breakfast, if that’s your tipple, is a treat! It has much to offer for everyone, including families and is just a short walk into the old town.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
Room Tip: The new block bedrooms are slightly bigger.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded 1 week ago
Dear Scoogie1, Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had booked a junior suite but on arrival was upgraded to a deluxe suite. It was absolutely lovely with simply stunning views over the old town. The staff were without exception polite and friendly. The sun terrace was also very nice. The walk to the old town is five minutes. A very pleasant and relaxing stay.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Nov 2, 2022
Dear anonymouslondon0, Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside room with modern decor coupled with world class service at a very reasonable price relative to EU or USA counterparts. Spa, pool and restaurants are all great and definitely befitting such a wonderful location and view. I would definitely visit here again.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: Pick the 6th floor rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Oct 31, 2022
Dear hvn_15, Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel with incredible views! We arrived in the dark and headed to old town which is roughly 6 minutes walk. So when we saw the views the next morning from our room we were so delighted. Breakfast on the terrace could not have been better with views either way a treat for your eyes. The hotel organised a birthday cake in the room for my boyfriend which was delicious and a lovely touch. The room was large clean and comfortable with a stunning view. Staff were friendly and attentive we will return
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Oct 31, 2022
Dear janeybradbourne, Thank you for choosing our Hotel Excelsior for your holiday in Dubrovnik and writing such a positive review about our hotel! I am glad that your holiday in our hotel was very special and that you were happy with your stay with us. We are delighted to hear you want to come back again and we are looking forward to accommodate you in future! Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I stayed here in July of this year and absolutely loved it. The staff was so welcoming and helpful throughout our stay. The view from our room was spectacular. We particularly loved the breakfast and the easy access to the sea. Super conveniently located to the main town. Would recommend anyone looking to visit Dubrovnik to stay here :)
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Oct 24, 2022
Dear F6533MFls, Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel from September 16-20, 2022. We had booked Hotel Villa Glavic, however, the day we arrived we were advised that our room had water damage from rain just prior and we were being moved to one of their sister hotels down the street - "Hotel Excelsior". The Excelsior is a stunning hotel, with incredible views of the Sea and Old Town (a 10 walk). The hotel is spotless. Our room was very nice - well equipped, quiet, and an incredibly comfortable bed. The breakfast at the hotel was excellent. Breakfast seating was in and outdoors with spectacular views. There are several areas to sit outside to soak up the sun (again, with spectacular views) and a swimming area to plunge into the sea (this was such a highlight for us!) an indoor pool and other indoor amenities (gym, spa, etc.) - which we didn't use. We dined at the Sensus Restaurant in the hotel one evening and it was fabulous - our best meal in Dubrovnik. Finally, hotel employees were all very friendly and accommodating which made our stay even more memorable!…
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Oct 24, 2022
Dear Jenbear42, Thank you for choosing our Hotel Excelsior for your holiday in Dubrovnik and writing such a positive review about our hotel! I am glad that your holiday in our hotel was very special and that you were happy with your stay with us. We are delighted to hear you want to come back again and we are looking forward to accommodate you in future! Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A really superb hotel and five star experience! Best hotel breakfast we have ever had, and really excellent service from housekeeping, front of house, and lifeguards and all their staff. The hotel itself and rooms are very stylish and immaculately clean throughout. The outside area to sit near the outside pool has fabulous views to the Old Town, and Lokrum Island, and there is also a fantastic indoor pool, spa, jacuzzis sauna and steam room which we used at the end of each day. Could not rate this hotel highly enough and would definitely love to visit again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Excelsior Dubrovnik, General Manager at Hotel Excelsior Dubrovnik
Responded Oct 24, 2022
Dear Clares, Thank you very much for choosing our Excelsior hotel for your stay and taking time to post all your positive comments. We are pleased to hear that you enjoyed your stay in our Excelsior hotel. It was nice to hear that the staff in our hotel exceeded your expectations. Your compliments regarding them will help us in our ongoing efforts to improve our service, because our goal is to make sure that our guests stay will be relaxing, enjoyable and unforgettable, from the first moment until the end of their stay. Thank you once again for staying with us, and we hope to be your hosts again in the future. Kind regards Ivor Vlasic Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$164 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel excelsior and spa, excelsior hotel dubrovnik, hotel excelsior dubrovnik
LOCATION
CroatiaDalmatiaDubrovnik-Neretva CountyDubrovnik
NUMBER OF ROOMS
158
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Claim Your ListingHOTEL EXCELSIOR DUBROVNIK $131 ($̶2̶3̶0̶) - Updated 2022 Prices & Reviews - Croatia
Frequently Asked Questions about Hotel Excelsior Dubrovnik
Which popular attractions are close to Hotel Excelsior Dubrovnik?
Nearby attractions include Old Town (0.5 miles), Walls of Dubrovnik (0.6 miles), and FARAC Filigree & Fine Jewelry (0.5 miles).
What are some of the property amenities at Hotel Excelsior Dubrovnik?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Excelsior Dubrovnik?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Excelsior Dubrovnik?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Excelsior Dubrovnik?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Excelsior Dubrovnik?
Conveniently located restaurants include Ezza Steak & Cocktail Bar, Nautika Restaurant, and Gradska Kavana Arsenal.
Are there opportunities to exercise at Hotel Excelsior Dubrovnik?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Excelsior Dubrovnik have airport transportation?
Yes, Hotel Excelsior Dubrovnik offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Excelsior Dubrovnik?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Excelsior Dubrovnik offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Excelsior Dubrovnik?
The staff speaks multiple languages, including English, German, and Croatian.