Everything on our stay has been amazing. Perfect ocean front terrace room. Rooftop restaurant was great food and service. Breakfast buffet is plentiful and also offers fresh prepared egg dishes, or crepes, French toast, and waffles. Pool/spa area is great as well.
Hotel Excelsior is a beautiful quirky building, hugging the hillside over 6 floors just outside Dubrovnik old town. It is easy walking distance to the sites of old town, the walls and ferry to Lokrum as well as the high end restaurants of old town Dubrovnik (360, Nautica). The sea view is amazingly beautiful. The quality of the rooms and facilities is excellent (similar to large luxury chains like the Four Seasons but with more local character). The staff are attentive and very polite and all spoke excellent english. Front desk very helpful. The quay styled beach frontage is perfect for swimming in the beautiful clear sea water and the service beachside is excellent for drinks and lunch. Included breakfast was generous and delicious. This was our second visit here in 4 years as it is so relaxing and the fact it is only about 30 minutes between arriving at Dubrovnik airport and being in your room is also a major advantage. In hotel dining is of excellent standard. we ate at Prora - the in house, ‘feet in the sea’ restaurant on 3 nights which was relaxing and delicious. Any downsides: not really, it isn’t cheap but is good value, and i suppose if you have very small children you might find the quayside beach-front less relaxed than a sandy beach. Otherwise one of the best hotels I have stayed at particularly for families with teenage or older kids, couples etc.…
Six days too long in a mediocre, impersonal hotel which was not compensated by the view of Dubrovnik old town. It does have a pretty view but this did not compensate for being in a stuffy bedroom below street level where the walls seemed to close in on you and the air conditioning was circulating stale air. Public areas were empty and actual seating uncomfortable. It may look stylish, and that’s debatable, but it was not comfortable or welcoming. Not a place to want to spend time in. I cannot be sure the room was cleaned well, it never had that fragrant clean smell when returning after a day out. Bins were not emptied daily as the remains of a packed breakfast were still in a bin a day later. After a long day trip I found no shower gel mid shower and no bath sheet. We had started with 4 bath sheets when we arrived. I lost interest using the indoor pool after seeing a discarded plaster poolside 2 days running. Sunbeds were not available one sunny morning as no one there to set them out - this was after 10 am. We normally used this area later in the day. Some staff understood the concept of hospitality, and were happy to be there but others seem to view their role as an inferior job. Particularly evident at breakfast time where it was a challenge to get a cup of coffee some days. We were left wondering whether a 5 star hotel provides good service to a select few staying in a suite. We’ve stayed in hotels around the world, the Far East, Europe, Caribbean, Africa and Rovinj in Croatia and have generally found welcoming happy staff who treat guests equally, clean bedrooms, comfortable public areas people are happy to be in, and fresh air. My worst holiday since staying in a primitive caravan in Wales.…
This hotel is one of the best we’ve stayed in. The staff are very friendly, courteous, welcoming, kind and nothing is too much trouble. It is very spacious, very clean and modern but comfortable at the same time. The views from the hotel, both day, sunset and night are stunning. The food is excellent, too. Prosecco at breakfast, if that’s your tipple, is a treat! It has much to offer for everyone, including families and is just a short walk into the old town.
I had booked a junior suite but on arrival was upgraded to a deluxe suite. It was absolutely lovely with simply stunning views over the old town. The staff were without exception polite and friendly. The sun terrace was also very nice. The walk to the old town is five minutes. A very pleasant and relaxing stay.
Seaside room with modern decor coupled with world class service at a very reasonable price relative to EU or USA counterparts. Spa, pool and restaurants are all great and definitely befitting such a wonderful location and view. I would definitely visit here again.
Wonderful hotel with incredible views! We arrived in the dark and headed to old town which is roughly 6 minutes walk. So when we saw the views the next morning from our room we were so delighted. Breakfast on the terrace could not have been better with views either way a treat for your eyes. The hotel organised a birthday cake in the room for my boyfriend which was delicious and a lovely touch. The room was large clean and comfortable with a stunning view. Staff were friendly and attentive we will return
My partner and I stayed here in July of this year and absolutely loved it. The staff was so welcoming and helpful throughout our stay. The view from our room was spectacular. We particularly loved the breakfast and the easy access to the sea. Super conveniently located to the main town. Would recommend anyone looking to visit Dubrovnik to stay here :)
We stayed at this hotel from September 16-20, 2022. We had booked Hotel Villa Glavic, however, the day we arrived we were advised that our room had water damage from rain just prior and we were being moved to one of their sister hotels down the street - "Hotel Excelsior". The Excelsior is a stunning hotel, with incredible views of the Sea and Old Town (a 10 walk). The hotel is spotless. Our room was very nice - well equipped, quiet, and an incredibly comfortable bed. The breakfast at the hotel was excellent. Breakfast seating was in and outdoors with spectacular views. There are several areas to sit outside to soak up the sun (again, with spectacular views) and a swimming area to plunge into the sea (this was such a highlight for us!) an indoor pool and other indoor amenities (gym, spa, etc.) - which we didn't use. We dined at the Sensus Restaurant in the hotel one evening and it was fabulous - our best meal in Dubrovnik. Finally, hotel employees were all very friendly and accommodating which made our stay even more memorable!…
A really superb hotel and five star experience! Best hotel breakfast we have ever had, and really excellent service from housekeeping, front of house, and lifeguards and all their staff. The hotel itself and rooms are very stylish and immaculately clean throughout. The outside area to sit near the outside pool has fabulous views to the Old Town, and Lokrum Island, and there is also a fantastic indoor pool, spa, jacuzzis sauna and steam room which we used at the end of each day. Could not rate this hotel highly enough and would definitely love to visit again!