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Hotel Otrada

Traveler (104)
Room & Suite (83)
Pool & Beach (31)
Certificate of Excellence

About

#28 of 104 hotels in Odessa
Location
Cleanliness
Service
Value
Certificate of Excellence
Five-star hotel-boutique OTRADA ***** is located in the prestigious district of the city, 5 minutes away from the Black Sea coast. Historical architecture of the hotel combined with modern technology, creating a delicate sense of luxury and comfort. Cozy rooms, Italian furniture, designer decor, fresh flowers combined with the best service. Guests will also appreciate hotel's close location as to the business center of Odessa, and the possibility, to relax at the hotel beach resort or take a walk on the sea boulevard, after business or conference.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Concierge
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Minibar
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Quiet
125Reviews
3Q+A
14Room tips
Traveler rating
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Popular mentions
In general there is nothing to complain about this hotel when it comes to the location, looks, hygiene, comfort, food or staff approach. There is even a cool transport form the hotel to the beach. Unfortunately “physics” of the hotel is not the whole customer experience. The reason I give such a low mark is because I was made to feel a second category guest. The last night, there was a full on party in the pool (loud music, drunk shouting etc). In the morning the reception staff explained that it was a private party. Really? Maybe the party was private but everybody could here it. Only at 4 am the music went softer. If the staff would have reacted on the party or just simply said sorry without this categorizing explanation I could give this hotel 5 starts. So make sure you have ear plugs or can fall asleep while a “private” pool party takes place in front of your window. Sorry Otrada Hotel, but you made me grumpy and tired from the lack of sleep...
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Response from Олеся Е, Менеджер по обслуживанию клиентов at Hotel Otrada
Responded 2 days ago
Dear Natalia, Thank you for choosing Otrada Hotel and for your comments. Regarding your remarks about a private party,we would like to note that the hotel does not organize scheduled parties, as peace and quiet for our guests are in priority. On this day, one of the guests had a birthday and the guard and receptionist repeatedly made remarks about the noise. Unfortunately, there are exceptional situations that are very difficult to influence. But we promise that this will not happen again, and in the future measures will be taken for sure. We are very sorry that this factor has worsened your opinion about the hotel. And yet, we sincerely hope that there were more positive aspects, and you will return to the hotel again only for positive emotions! Respectfully, Otrada Team
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The staff was amazing and for the price they should have. The breakfast was ok and if you want fried eggs, an omelet or oatmeal ask the bartender. This is not advertised. They have their own beach which they will take you to and pick you up from. The pool at the hotel is great but guests need to control their children. I would get in the pool at 5 when the kids were eating for about an hour
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Response from Олеся Е, Менеджер по обслуживанию клиентов at Hotel Otrada
Responded 1 week ago
Dear guest! On behalf of all our team I would like to thank you for your kind words. We are delighted to know you have enjoyed being our guest, and we do hope good memories will lead you again to Otrada Hotel . Looking forward to welcoming you! Kind regards, Otrada Team
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It's a nice and comfortable hotel. Service is very good. Rooms are clean. Breakfast is very solid, good variety and quality. Good proximity to the beach. Overall hotel leaves good impression. I'd recommend it to my friends. May visit it again.
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Review collected in partnership with Cancelon.com
Response from Олеся Е, Менеджер по обслуживанию клиентов at Hotel Otrada
Responded 3 weeks ago
Dear guest, Thank you very much for your feedback and for kind words! We are pleased that staying with us as left only positive emotions. Welcome again to Hotel Otrada in Odessa, during your future travels! Best regards, Otrada Team
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Olga and the rest of the reception crew was very friendly and service-minded. Clean rooms and nice pool area. Breakfast slightly limited, but good nevertheless. All in all a pleasant stay. Can recommend the hotel.
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Response from Олеся Е, Менеджер по обслуживанию клиентов at Hotel Otrada
Responded Jun 11, 2019
Dear Guest, Thank you for such a wonderful feedback! We work hard to keep our guests happy and leave only positive emotions about their stay with us, and we are glad to hear that you had a nice time at our hotel. We will very much look forward to seeing you again in the nearest future! Best regards, Otrada team
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I love staying in this 5 star near the beach of the Black Sea. Alésia, the manager of this establishment is an outsider and always smiling, kind and helpful. The staff.is kind and helpful. I stay in this Hotel every time i come to Odessa.
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Response from Otrada_Team, Менеджер по обслуживанию клиентов at Hotel Otrada
Responded Apr 22, 2019
Dear Mr. Bachyry, Thank you very much for your kind words about Otrada staff! We strive to bring our dear guests only positive experience and best service possible and it's always a pleasure to know that you enjoyed your stay with us.Thank you again for sharing your thoughts and we are looking forward to meeting you again and again at our hotel! With best regards, Otrada Team
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PRICE RANGE
$94 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
otrada hotel odessa
LOCATION
UkraineOdessa OblastOdessa
NUMBER OF ROOMS
28
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