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Real Plaza Hotel Suites

#26 of 79 Hotels in Antigua
Certificate of Excellence
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Real Plaza Hotel Suites
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108 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The place is amazing. The people are great and helpful and nothing but nice. The ammenities are great and clean and well mantained. The rooms are pretty and the the cleaning personnel deep clean, I am a witness. Will stay again..

Helpful?
Thank Billy R
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Mr. Billy R, It is good to know you had a great time! Thank you very much for sharing your comments with everyone, we are glad that you enjoyed your stay. We hope to see you again! Best regards, María E. Quiroa More 

1 review
2 of 5 stars Reviewed June 1, 2016 via mobile

I had a terrible experience at this hotel, first of all I booked it cause of the pool a day jacuzzi. The jacuzzi was cold and the pool too and it closes at 6 so when me and my fiance came back from Antigua we couldn't go to the pool which is what we were looking forward to, plus they... More 

Helpful?
Thank Liz N
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Liz N, We are very sorry to hear about your bad stay, it has been a hot weather here in Antigua and it´s beginning to bother everyone. We will definitely make sure to get fans or A/C as soon as possible. Also, we will improve our food and beverage services with our bran new restaurant next month, hopefully you... More 

Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2016

We stayed there for nearly a week in May, 2016. I was there for hiking opportunities, and my wife wanted to see the city. Generally, this is a nice hotel, with a good price and adequate breakfast. It is quiet, and you'll get a good nights sleep there. But... Like another reviewer, there was no hot water in my room.... More 

Helpful?
Thank Thomas M
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Thomas M, We are very sorry for the inconvenience you had to get through in your stay with us. It has been a never ending fight with the hot water but we are already have a solution; hopefully you may come back and check on our improvements! You'll entirely fall in love with it! Best regards, María E Quiroa More 

Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2016

Excellent bed and breakfast. Colonial style structure, excellent pricing, must make reservations before planning to go there. Small private place. Clean sheets, clean beds, clean showers and bathroom.

Helpful?
Thank Alejandro M
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Alejandro M, Thank you very much for your comments! We are pleased to know that you enjoyed your stay. We'll hopefully see you soon. Best regards, María E. Quiroa More 

Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 24, 2016

This hotel is beautiful, quite simply. That is, the hotel, its gardens, and the rooms are all very striking and well decorated. Our room was clean and attractive, and no complaints could be aimed at any of the aspects of the appearance of the place. The service in the breakfast area was pleasant and efficient, and we felt more at... More 

Helpful?
Thank Town P
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Hello dear Town P, Thank you very much for your comments! We will definitely check which of the solutions that you said would fit best, thank you. Hopefully you may come back and see the improvements that we make. Best regards, María E. Quiroa More 

Warsaw
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 2, 2016

The hotel is in typical colonian building that gives the possibility to create the unique atmosphere. The hotel patio is very nice and the exteriors are pleasant - pool, the place to sit and relax, restaurant. Friendly staff. The room was rather small, with two single beds. Very small, but clean bathroom. Not enough space in the room to keep... More 

Helpful?
Thank Agata W
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Agata, Thank you very much for your comments, we also have spacious rooms, it's too bad that we didn't know about this before so we could change you to a more spacious room. We hope to see you again very soon, Best regards, María E. Quiroa More 

1 review
1 of 5 stars Reviewed March 22, 2016 via mobile

We made a reservation the 10th of March for a 6 night stay. We got a booking confirmation the same day. But they still cancelled our reservation on the 19th 1,5 hrs before check-in. But we didn't get a notice. Because of some problems with our shuttle we arrived the 21th of March. We sent several emails to the hotel... More 

Helpful?
Thank Maria K
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Dear Maria K., We are very sorry for what happened on Semana Santa, this problem was not in our hands to fix, we could not do anything since our reservation program had been syncing with our reservations and somehow accepted several reservations that we had no room for. But anyway, we are terribly sorry for the way you found out.... More 

Texas
1 review
5 of 5 stars Reviewed January 13, 2016

It is a very special hotel, family owned business, they care about the guests. Of course if you visit any hotel you can have incidents, like any other hotel, this one I highly recommend, They will make you feel like you are at home. Employees are willing to make an enjoyable stay. IT IS ONE OF THE BEST!!

Helpful?
Thank RobLichts2009
Estefania Q, Gerente at Real Plaza Hotel Suites, responded to this review

Hello Mr. RobLchts2009, thank you very much for your good comment! Feedback like this keeps us motivated all year long. We appreciate it. Best regards, María E Quiroa. More 

Liege, Belgium
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2015 via mobile

We stayed here just one night, at the end of a long roundtrip.. What a lovely hotel! Nicely decorated, a beautiful garden andere very friendly staff. We really enjoyed our short stay and werd sad that we had to catch a flight, the day after. Next time we will take a little bit more time to explore the swimming pool... More 

Helpful?
Thank Rivka W
Estefania Q, Propietario at Real Plaza Hotel Suites, responded to this review

Hello Ms. Rivka, We are pleased to see how much you enjoyed your stay! It's really sad that you had to leave so soon, hopefully next time you might stay longer and even get a massage. See you soon! María E. Quiroa More 

1 review
4 of 5 stars Reviewed July 20, 2015 via mobile

Personnel is very friendly and they had a really good customer service. There was a little wait to get a room at the lobby, but it was worth it. I could have used the pool if I had taken a swimsuit. I will definitely take it next time.

Helpful?
Thank Christian D
Estefania Q, Propietario at Real Plaza Hotel Suites, responded to this review

Hello Christian, We are pleased to know how much you enjoyed your stay. Hopefully next time you may bring a swimsuit! Best regards, María E. Quiroa. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Real Plaza is located close to the central park of Antigua Guatemala, where peace and quietness are warranted. The garden is surrounded by the colonial style suites. Its interiors are designed with unique details.We offer 27 luxurious rooms, swimming pool, spa, beautiful gardens, restaurant and parking lot. ... more   less 

Additional Information about Real Plaza Hotel Suites

Address: 9a. Calle Poniente No. 40, Antigua Guatemala, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Price Range: $80 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real Plaza Hotel Suites 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Real Plaza Hotel Antigua
Hotel Style:
#14 Family Hotel in Antigua
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