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El Carmen Hotel

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El Carmen Hotel
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189 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Milan, Italy
Reviewed 6 days ago NEW

I had stayed at El Carmen some years ago and I did again a few weeks ago. I was pleasantly surprised by all the improvements to the hotel, from the bed quality to the newly opened terrace with an amazing view of the volcanoes to have a perfect breakfast. My favorite part was the delicious and abundant breakfast at the...

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Helpful?
Thank rhobbc
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your comments, we are happy to hear you enjoyed your second stay with us, we hope to have you back soon.

Escuintla Department, Guatemala
Reviewed 6 days ago NEW

The sweet boy making cappuccinos was so talented. He made the best coffee I've had during my 3 months in Guatemala. Please keep him! Visited on Holy Saturday and the Monday after. However, I was staying at a different hotel.

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Thank onthebrightside1510
El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

We are glad to hear this, thank you for your comments, we hope you can come back and visit us soon.

A TripAdvisor Member
Level Contributor
10 reviews
4 hotel reviews
1 helpful vote
Reviewed 1 week ago via mobile

Excellent Hotel. Great service. Amazing breakfast. Perfectly located between amazing restaurants. Rooms are great. And let me tell you. You will sleep like a baby. At least in room 108. Upper deck has a great view of Agua Volcano and Fire Volcano. Also used to serve breakfast (at least during Holly week). In front a great place to purchase Jade...

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El Carmen H, Front Office Manager at El Carmen Hotel, responded to this review

Thank you for your review, we are happy to hear you enjoyed your experience at our hotel, we hope to have you back again.

Newcastle upon Tyne, United Kingdom
Reviewed February 13, 2017

rooms are around open court yard no restaurant breakfast brought to you at the courtyard tables. bar is a vending machine in lobby. no lift but plenty of stairs to enjoy. rooms small with little space. bathroom even smaller. no safe or hair dryer in room. TV. well located for main centre, but its not a big town.

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Thank shoemaker_10
Hong Kong, China
Reviewed February 11, 2017

A few minutes walk to the centre and the hotel location is safe. Staff of hotel is very nice and helpful. The room is clean and comfortable. The breakfast is good and very good volcano view on the roof top.

Review collected in partnership with this hotel
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Thank Winnie T
Province of San Jose, Costa Rica
Reviewed January 30, 2017

The hotel was really nice, the breakfast was good with a lot of options from the menu, awesome view to the Volcano and town. The beds were very confortable and perfect location. My family and I loved the experience there. Highly recommended!

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Thank galcazar23
Twin Falls, Idaho
Reviewed January 30, 2017 via mobile

This was my 3rd trip to Guatemala & my first 2 stays were exceptional. I thought I would like our group to be closer to the center of town this time so I took a chance on the El Carmen. While the location is terrific & the people are very kind & accommodating, the facility itself was a huge disappointment....

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1Thank ownprivateidaho7
San Salvador, El Salvador
Reviewed January 1, 2017 via mobile

It's a beautiful boutique hotel some of the rooms are pretty small so be careful because you can get fooled by the pictures. We loved our stay but we had some issues I have to point out: there is no AC, so if you are someone who gets hot at night this might be an issue. Our bathroom had a...

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Thank Gescolan
Asheville, North Carolina
Reviewed December 31, 2016

This hotel does NOT look like the pictures on the website, is insanely overpriced and was a huge disappointment. Our room (for 85usd/night) was cramped, had visible mold on the rafters and walls, smelled terrible (like mold and lacquer) was quite dirty and had no hot water. On arrival, they tried to charge us at their own arbitrary exchange rate...

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Thank viajeradeluniverso
Munich, Germany
Reviewed December 27, 2016

My room was small and a bit dark - but unique. The window was broken but the people at reception offered me to change the room. There were helpful also in other concerns. The patio was the breakfast-room. I found that not so cozy. During daytime it can be nice to use the roof garden. When breakfast is included, you...

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Thank 80803laosa
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms

Additional Information about El Carmen Hotel

Address: 3a Avenida Norte 9, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Price Range: $47 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Carmen Hotel 3*
Number of rooms: 22
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Also Known As:
Hotel El Carmen
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Questions & Answers

Here's what travelers have asked, with answers from El Carmen Hotel staff and other travelers.
4 questions
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San Pedro Sula, Honduras
Wakefield, United Kingdom

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Questions? Get answers from El Carmen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do use the breakfast hotel, perfect to start your day!”
  • Welcoming room we got at a great price
rhobbc, 6 days ago | Read review
“Very clean and safe ”
980winniet, Feb 11, 2017 | Read review
“I do NOT recommend this place”
viajeradeluniverso, Dec 31, 2016 | Read review
“Try not to get Room 205 under the stairway to the terrace if there's a terrace function . There will be lots of traffic outside your room”
918leel, Nov 22, 2016 | Read review
“off the main interior square is quieter”
  • our first room
Sharonbader, Nov 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question