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Soleil La Antigua

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Soleil La Antigua
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324 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Belmont, North Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here this year and were most pleased. The staff was so helpful and courteous throughout our stay. Our suite included a kitchenette, which was used a few times (they provide all cookware and place settings). They have three pools (one with lanes for adults, a kiddie pool, and one with a slide for families). They have nice restaurants... More 

Helpful?
Thank bdibar
CarlosRMendizabal, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Guest, Thank you for given us part of your precious time and let us know about your experience with us. All your comments and suggestions will be listen to give you the service you deserve. For all the Staff of Hotel Soleil Antigua was a pleasure to be at your service during your visit to La Antigua Guatemala. We... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

I went with my Girlfriend and got us a double room, the fireplace was very romantic room service and cleaning everything on this Hotel made our experience unforgettable The swimming pool is Lovable, just 5 minutes away from the Antigua's downtown , Internet is great and the complementary breakfast gave us the whole Guatemalan experience for the days of our... More 

Helpful?
Thank Jomotto1
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Guest We appreciate the time you took to post part of your experience, we are also pleased to know that you enjoyed the fireplace in your room and our variety of menu at the restaurant. Your satisfaction is pretty important for us, and we hope that you can return soon, thank you for choosing us. Sincerely Rossana Samayoa More 

destin
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

Clean hotel, comfortable beds, good breakfast buffet. Staff always pleasant. However, no coffee maker or fridge in the room unless you pay $10 a day. Wifi $4 a day per device. Excursions overpriced. Room service pizza was not cooked properly, we were too tired to send it back. $45 for airport shuttle, use one of the tour operators in town... More 

Helpful?
Thank hoppon
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Guest We are glad to know that you enjoyed our breakfast buffet and the facilities in your room, thank you for your comment your opinion is pretty important for us. We regret the inconvenient with your pizza, and you can trust that we are working hard to improve every day, because our main goal is fill your expectations, you... More 

Santa Ana, El Salvador
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 2, 2016

This is a more like an international hotel chain property. This is not bad, of course, but if you're looking for a more local and historical accomodation, you have to choose another property. This hotel is located almost at the exit of the city, so you'll have to walk several blocks to get in the heart of the city. If... More 

Helpful?
Thank RolandoPeralta
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Mr Peralta Thank you for share with us this very complete information about the Hotel, we are glad that you enjoyed our facilities, services and our delicious breakfasts. The hotel features a wide range of services to help our guest, and the jacuzzi and sauna services are for free for all our guest. We hope you come back soon... More 

Silver Spring, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 11, 2016

I recently stayed at Hotel Soleil for a week for a conference for work - a gathering of about 30 people from 15 different countries. I found the staff to be very friendly and helpful for truly everything, and were gracious with my attempts at proper Spanish. One young man at reception went out of his way to look up... More 

Helpful?
Thank Pamela R
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Pamela Thank you for choosing us and take your time to write us, is a pleasure for us to serve you and we are pleased that you enjoyed our facilities, your satisfaction is our greatest reward. We hope you can visit us soon. Best regards Rossana Samayoa More 

Sierra Nevada CA
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 5, 2016

Antigua is magical but this place has got customer service all wrong. They nickel and dime you for every little thing - the worst being their need to fill out forms every day to charge you for every computer/iphone etc. that you would like to have wi fi access. this means long delays at the front desk and ridiculous additional... More 

Helpful?
2 Thank Sierraraven
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Customer First of all let me thank you for take your time to write us, we regret the inconvenients that you found in the hotel because your opinion is very important for us. Your comments really help us to have a steady improvement. We strive to satisface your needs and we hope that in the future you will give... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

I liked staying here, the room, the views, the service... everything was excellent, i stayed 3 nights with no complains at all, the price of the restaurant was kinda expensive ($15 a breakfast, for example).

Helpful?
1 Thank German R
RossanaSamayoa, Director de Relaciones con Clientes at Soleil La Antigua, responded to this review

Dear Mr. German We are pleased that you enjoyed our facilities, Thank you for take your time to write us your opinion is very important for us, because we are a hotel that seeks to improve every day. We hope you come back soon. Sincerely Rossana Samayoa More 

Bay Area
Level Contributor
790 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
1 of 5 stars Reviewed March 9, 2016

p2* Hotel Soleil La Antigua Fabulous gardened property located eight blocks from the Central Park (center of town) A limited complimentary shuttle service from the hotel to the park Have restaurant on site and meeting and banquet rooms Wireless is $5 U.S. for 24-hour cycle Water is not potable; need to purchase 5-gallon bottle of water for room Rooms are... More 

Helpful?
Thank Rosquete
Maria Jose S, Guest Relations Manager at Soleil La Antigua, responded to this review

Dear Rosquete, Thanks for take the time to write to us and share your experience with us. We are glad to hear that you enjoy our facilities and location. We're very sorry to hear that abput your inconvenience during your stay with us. Rest assured, we are working hard to satisfy your needs in the future, because our guest opinions... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 8, 2016 via mobile

Our Transfer to Guatemala City started from this hotel. We had to wait outside in front of the gate and weren't allowed to go inside. At least we were happy that the hotel was fully booked when we were looking for a room in Antigua. God help you if the hospitality is like this in the whole hotel.

Helpful?
Thank Christian R
Maria Jose S, Guest Relations Manager at Soleil La Antigua, responded to this review

Dear Christian R, Thank you so much for let us know what happened. We regret the inconvenience that you had when you visited us. We are constantly improving our services and your feedback is very important to us in order to improve our services. We hope to fill your expectations in the future. Sincerely More 

Fort Lauderdale, Florida
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed March 7, 2016

My room was huge with 2 queen beds and fireplace. Service is very good, smiley and propmt. I was not a big fan of my dinner, but breakfast was really good. EVeryone is very friendly, and price for what you get is excellent. Sauna, steam room and jacuzzi is not to be missed. I had a massage in their spa... More 

Helpful?
Thank yanochka2
Maria Jose S, Guest Relations Manager at Soleil La Antigua, responded to this review

Hello Yanochka2, Thank you for sharing your experience regarding your stay! Your feedback is very important for us. We hope you can visit us soon again. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Soleil La Antigua, colonial style to keep the harmony with one of the most beautiful destination, ANTIGUA GUATEMALA is a treasure chest of customs and traditions and is situated on the base of a volcano, it combines with full service hotel, restaurant, Mayan Thai Spa, gym, gardens, pools, tennis court and more ... more   less 

Additional Information about Soleil La Antigua

Address: 9 Calle Poniente | Carretera a Ciudad Vieja, Antigua 01001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Price Range: $101 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Soleil La Antigua 3.5*
Number of rooms: 180
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Also Known As:
Soleil La Antigua Hotel Antigua
Soleil La Antigua Guatemala
Antigua Villa Guatemala
Soleil La Antigua Hotel Guatemala
Hotel Style:
#3 Spa Hotel in Antigua
#15 Business Hotel in Antigua
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