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Soleil La Antigua

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Poniente 9th street Carretera a Ciudad Vieja, Antigua 03001 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (339)
360
Panoramas (37)
Room & Suite (142)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 95 hotels in Antigua
Location
Cleanliness
Service
Value
Travelers' Choice
Soleil La Antigua, colonial style to keep the harmony with one of the most beautiful destination, ANTIGUA GUATEMALA is a treasure chest of customs and traditions and is situated on the base of a volcano, it combines with full service hotel, restaurant, Mayan Thai Spa, gym, gardens, pools and more
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Full view
Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Entertainment staff
Children Activities (Kid / Family Friendly)
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Makeup services
Manicure
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Telephone
Iron
Flatscreen TV
Private bathrooms
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
732Reviews16Q+A81Room tips
Traveler rating
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Time of year
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Popular mentions
pkornie wrote a review May 2020
Santa Clara, California25 contributions9 helpful votes
It's a very nice Resort with Great Food and Beautiful Scenery in the Mountains close to the City of Guatemala and not too far from the Many Volcano' there. The Rooms come with a Kitchen area and a nice view outside your windows... There are many tours we took but there were many that we didn't have Time for! Have Fun, PK
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Date of stay: May 2020
Rooms
Service
Room Tip: Pick a Room away from the Sunrise if you like to Sleep longer... (My Wife says).
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Response from Erick Carcúz, Atención al huésped/Recepción at Soleil La Antigua
Responded Oct 4, 2020
Dear PKornie We are happy to have your preference in each of your visits to our country. It motivates us and commits to continue giving the best of each one of us and thus continue giving: Only Good Memories! best regards
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Antonio_Leyvur wrote a review Feb 2020
San Jose, Costa Rica399 contributions29 helpful votes
The hotel is next to La Antigua Guatemala. A shuttle service helps guests to get to the center, very conveniently. But be aware that it works until 18h00. The rooms are excellent, the view on the volcano from the is just a dream.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Erick Carcúz, Guest Services / Front Office at Soleil La Antigua
Responded Feb 24, 2020
Dear Antonio Thank you for your marvellous comments of your recent staying at Soleil La Antigua. We are very happy to hear you had such a nice experience. Our staff is committed to keep an excellent guest service with every guest. We hope you return to Hotel Soleil La Antigua and keep bringing you Only Good Memories. Any special request please let me know, It will be my pleasure to be at your disposal. Best regards
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Eldar M wrote a review Feb 2020
Los Angeles, California3 contributions1 helpful vote
1. I arrived to the hotel around 10 am and already read previous reviews of how they want to charge for early check in but didn't expect it to be that bad!!! First, I was told no rooms are available and I have to wait a couple hours, than after 10 minutes of waiting the receptionist called me and said they have a room available but they are charging $10 per hour of early check in.standard checking time is 3pm so he asked for additional of $50 in order to check me in at 10 am. I was very disappointed and upset to be treated this way specially after I explained him that I already paid for two nights almost $300 and that I had a red eye fly and just wanted to rest. somehow we negotiated to $30 but still feels like a rip off. Disgusting! 2. I decided to stay additional night and found a cheaper price on Expedia, they were able to match the price but refused to accommodate me with the free breakfast buffet which they give to every reservation made from their website ?! why not? what kind of a customer service is that?! I already spent $400 for free night. poor customer service. 3.WIFI DOST NOT WORK! they might pretend like it is. They give you usernames and pass codes and send technician to fix the issues but the WiFi signal is very poor. if you are planning to work from this hotel using the internet this is not the right place for you. I could barely use basic social media stuff. 4. I arrived to the hotel at 1 am one of the nights and was amazed to find out that the water didn't work. could not shower, wash hand or brush my teeth. In general the hotel is quite and clean, but the customer service is one of the worst I ever seen. They pretend like they want to help and they are very nice in polite but its all about money. very disappointing experience.
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Date of stay: February 2020
Value
Location
Service
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Response from ErickCH19, Guest Relations Manager at Soleil La Antigua
Responded Feb 14, 2020
Dear Customer I am very grateful that you allow us of your time to qualify and comment on the experience of your stay during your recent visit to Hotel Soleil La Antigua. On behalf of our team, thank you for your preference and also for extending your stay at our resort. I am sorry to hear that your income did not meet expectations. With the theme of early check in, a standardized charge for the anticipated room rental is contemplated according to availability. I am at your service by email: servicioalcliente@soleilantigua.com to be able to follow up on your comments, as we wish to improve your experience and expectation. Best regards
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Climber41007568450 wrote a review Feb 2020
Leicester, United Kingdom2 contributions
Hotel was good with a good restaurant and breakfast. Two pools to be enjoyed, spa and gym and also tennis courts. Walking distance to Antigua and also a shuttle bus during daytime. Lovely views of the surrounding vulcanos.
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Date of stay: February 2020
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Response from ErickCH19, Guest Relations Manager at Soleil La Antigua
Responded Feb 12, 2020
Dear Climber41007568450 We are very grateful for the time you give us, to be able to comment on your experience at Hotel Soleil La Antigua. We are very happy to know that you enjoy your stay, our staff is committed to maintaining excellent service, in order to serve you as you deserve. We look forward to having you again at Hotel Soleil La Antigua, to continue creating in you Only Good Memories! Best regards,
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Holgeir K wrote a review Jan 2020
Lillehammer, Norway6 contributions
Total crap! Expensive, non service, trheated us like kriminals. No wifi, bad drinks and no other visitors. Clean pool and shower area. Bar closed. The staff (lots of them) show no interest in service us.
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Date of stay: January 2020Trip type: Traveled with friends
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Response from ErickCH19, Guest Relations Manager at Soleil La Antigua
Responded Jan 31, 2020
Dear Holgeirk Thank you for your honest opinion. I am sorry to hear that you were not satisfied with the competence of our team. I put myself to the order through the mail: servicioalcliente@soleilantigua.com it will be a pleasure to know in detail those areas of opportunity that allow us to improve your expectation and experience in your next visit. I am left to order. Best regards
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Previous
PRICE RANGE
$101 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
soleil la antigua hotel antigua, soleil la antigua guatemala, antigua villa guatemala, soleil la antigua hotel guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
180
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Frequently Asked Questions about Soleil La Antigua
Which popular attractions are close to Soleil La Antigua?
Nearby attractions include Casa del Jade (0.6 miles), Caoba Farms (0.6 miles), and ChocoMuseo (0.6 miles).
What are some of the property amenities at Soleil La Antigua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Soleil La Antigua?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Soleil La Antigua?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Soleil La Antigua?
Yes, parking is available to guests.
What are some restaurants close to Soleil La Antigua?
Conveniently located restaurants include La Bruja, Wachuma, and Randy's.
Are there opportunities to exercise at Soleil La Antigua?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Soleil La Antigua have an airport shuttle?
Yes, Soleil La Antigua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Soleil La Antigua offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Soleil La Antigua?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Soleil La Antigua?
Many travelers enjoy visiting Iglesia de San Francisco El Grande (0.7 miles), Real Palacio (0.7 miles), and Casa Popenoe (0.7 miles).